Fidelity Investments

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted].
This is verbatim what they said last time. That they were researching it and would get back to me directly. I never heard a word from them, and I continue to not hear a word from them. This is a boilerplate response and they are not actually doing anything about it.  
Regards,
[redacted]

To Whom It May Concern: Your organization forwarded to Fidelity a complaint from [redacted], regarding service issues.Please be advised that, in compliance with our Privacy Policy, Fidelity can only respond to the issues raised in this complaint directly to our customer. At his...

discretion, Mr. [redacted] may share the information we provide with your office. Protecting the confidentiality, integrity and security of the personal information we maintain is critical to ensuring the trust our customers have placed in us. I hope this information has been helpful in confirming our intent to contact Mr. [redacted] directly.Sincerely,Fidelity Investments

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted]. I have called fidelity 3 times and they tell me nothing except I no longer have an account with them and they feel I should take my banking elsewhere. I want my money from my deposit. this is wrong. I dont even know what happened to the check I deposited fidelity says they have the right to close my account and not tell me anything its in the small print they say. all I want is my money they owe me 
Regards,
[redacted]

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted].  
[They stated they will not work with the Revdex.com and only work with me directly, and yet I cannot get them to so much as take a phone call. So how are they planning on working with me directly? Are they going to call me? Please. [redacted] Let's see if they bother.]
Regards,
[redacted]

RE: Revdex.com Case ID #[redacted]1 from [redacted]To Whom It May Concern:Your organization forwarded to Fidelity a complaint from [redacted], regarding service issues.Please be advised that, in compliance with our Privacy Policy, Fidelity can only respond to the issues raised in this complaint directly to our customer. At his discretion, Mr. [redacted] may share the information we provide with your office.Protecting the confidentiality, integrity and security of the personal information we maintain is critical to ensuring the trust our customers have placed in us. I hope this information has been helpful in confirming our intent to contact Mr. [redacted] directly.Sincerely,Fidelity Investments

The company can contact me directly at [redacted] to get this resolved. So far I have not been contacted.Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted]. Please add your rejection comments below. 
Regards,
[redacted]

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint #[redacted]. I understand that by choosing to accept the business response that my complaint will be closed as resolved. 
Regards,
[redacted]

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does satisfy my attempt to resolve issues and/or concerns in reference to complaint #[redacted] if they indeed follow through. I understand that by choosing to accept the business response pending their contact with me, will require no further contact with the Revdex.com .If there is no resolution I would like to reserve the right to reopen or open another complaint if that is appropriate.Thank you.
Regards,
[redacted]

RE: Revdex.com Case ID #[redacted] from [redacted] To Whom It May Concern:Fidelity received the additional correspondence for [redacted] concerning the transfer of an employer sponsored retirement plan. We are currently researching the issue and will respond directly to the client once the research is complete, per our privacy policy.At [redacted]'s discretion, they may share the response with you. Sincerely,Fidelity InvestmentsClearing, custody or other b

RE: Revdex.com Case ID # [redacted] from [redacted]To Whom It May Concern:Fidelity received the additional correspondence for [redacted] concerning tax withheld and his transfer request. We were able to locate the client and confirm he received multiple responses from our firm concerning this issue.  We respectfully consider the matter closed and will not be responding to further communications.At Mr. [redacted]’s discretion, he may share the response with you.Sincerely,Fidelity Investments

Thank you for forwarding Mr. [redacted]'s comments to us.  We appreciate the opportunity to review the matter and will contact Mr. [redacted] directly to address his concerns.  For privacy reasons, we are unable to post our response here for public viewing.
National Auto Care

RE: Revdex.com Case ID #[redacted] from [redacted]To Whom It May Concern: Your organization forwarded to Fidelity a complaint from [redacted], regarding customer service issues.Please be advised that, in compliance with our Privacy Policy, Fidelity can only respond to the issues raised in...

this complaint directly to our customer. At her discretion, Ms. [redacted] may share the information we provide with your office. Protecting the confidentiality, integrity and security of the personal information we maintain is critical to ensuring the trust our customers have placed in us. I hope this information has been helpful in confirming our intent to contact Ms. [redacted] directly.Sincerely,Fidelity InvestmentsClearing, custody or other brokerage services provided by National Financial Services LLC or Fidelity Brokerage Services LLC, Members NYSE, SIPC

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted]. Please add your rejection comments below. the business did NOTHING to resolve the issue . Very poor customer service . No response from fidelity to fix the problem I would NOT  recommend fidelity to my family and friends 
Regards,
[redacted]

RE: Revdex.com Case ID #[redacted] from [redacted]To Whom It May Concern:Your organization forwarded to Fidelity a complaint from [redacted], regarding billing or collection issues.Please be advised that, in compliance with our Privacy Policy, Fidelity can only respond to the issues raised in this complaint...

directly to our customer. At their discretion, [redacted] may share the information we provide with your office.Protecting the confidentiality, integrity and security of the personal information we maintain is critical to ensuring the trust our customers have placed in us. I hope this information has been helpful in confirming our intent to contact [redacted] directly.Sincerely,Fidelity Investments

To Whom It May Concern: Fidelity received the additional correspondence for [redacted] concerning customer service issues. We are currently researching the issue and will respond directly to the client once the research is complete, per our privacy policy. At Ms. [redacted]'s discretion, she may share the response with you. Sincerely, Fidelity Investments

RE: Revdex.com Case ID #[redacted] from [redacted] To Whom It May Concern:Fidelity received the additional correspondence for [redacted] concerning the transfer of an employer sponsored retirement plan. We are currently researching the issue and will respond directly to the client once the research is complete, per our privacy policy.At [redacted]'s discretion, they may share the response with you.Sincerely,Fidelity Investments

RE: Revdex.com Case ID #[redacted] from [redacted]To Whom It May Concern:Your organization forwarded to Fidelity a complaint from Mr. [redacted] regarding the level of service he is receiving.Please be advised that, in compliance with our Privacy Policy, Fidelity can only respond to the issues...

raised in this complaint directly to our customer. At his discretion, Mr. [redacted] may share the information we provide with your office.Protecting the confidentiality, integrity and security of the personal information we maintain is critical to ensuring the trust our customers have placed in us. I hope this information has been helpful in confirming our intent to contact Mr. [redacted] directly.Sincerely,Fidelity Investments

Your organization forwarded to Fidelity a complaint from [redacted], regarding a billing or collection issue.Please be advised that, in compliance with our Privacy Policy, Fidelity can only respond to the issues raised in this complaint directly to our customer. At her discretion, Ms. [redacted] may...

share the information we provide with your office. Protecting the confidentiality, integrity and security of the personal information we maintain is critical to ensuring the trust our customers have placed in us. I hope this information has been helpful in confirming our intent to contact Ms. [redacted] directly.

RE: Revdex.com Case ID #[redacted] from [redacted]To Whom It May Concern:Fidelity received the additional correspondence for [redacted] concerning delivery issues. We are currently researching the matter and will respond directly to the client once the research is complete, per our privacy policy.At Mr....

[redacted]'s discretion, he may share the response with you.Sincerely,Fidelity Investments

RE: Revdex.com Case ID #[redacted] from [redacted]To Whom It May Concern:Your organization forwarded to Fidelity a complaint from Mr. [redacted], regarding his ability to reach a Fidelity representative.Please be advised that, in compliance with our Privacy Policy, Fidelity can only respond to the...

issues raised in this complaint directly to our customer. At his discretion, Mr. [redacted] may share the information we provide with your office.Protecting the confidentiality, integrity and security of the personal information we maintain is critical to ensuring the trust our customers have placed in us. I hope this information has been helpful in confirming our intent to contact Mr. [redacted] directly.Sincerely,Fidelity Investments