Fidelity Investments

Your organization forwarded to Fidelity a complaint from [redacted], regarding fee for expedited delivery.Please be advised that, in compliance with our Privacy Policy, Fidelity can only respond to the issues raised in this complaint directly to our customer. At her discretion, Ms. [redacted] may share...

the information we provide with your office.Protecting the confidentiality, integrity and security of the personal information we maintain is critical to ensuring the trust our customers have placed in us. I hope this information has been helpful in confirming our intent to contact Ms. [redacted] directly.

RE: Revdex.com Case ID #[redacted] from [redacted]To Whom It May Concern:Fidelity received the additional correspondence for [redacted] concerning customer service issues. We are currently researching the issue and will respond directly to the client once the research is complete, per our privacy policy.At Ms. [redacted] discretion, she may share the response with you.Sincerely,Fidelity Investments

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted]. Please add your rejection comments below. 
For two weeks, the company is still determining that the rollover performed was without my authorization....where is the internal control mechanism ?  ....Please show how and who authorized the rollover ?....
Regards,
[redacted]

RE: Revdex.com Case ID #[redacted] from [redacted]To Whom It May Concern:Your organization forwarded to Fidelity a complaint from [redacted], regarding an investment account.Please be advised that, in compliance with our Privacy Policy, Fidelity can only respond to the issues raised in this...

complaint directly to our customer. At her discretion, Ms. [redacted] may share the information we provide with your office.Protecting the confidentiality, integrity and security of the personal information we maintain is critical to ensuring the trust our customers have placed in us. I hope this information has been helpful in confirming our intent to contact Ms. [redacted] directly.Sincerely,Fidelity Investments

RE: Revdex.com Case ID #[redacted] from [redacted]To Whom It May Concern: Your organization forwarded to Fidelity a complaint from [redacted], regarding contract disputes.Please be advised that, in compliance with our Privacy Policy, Fidelity can only respond to the issues raised in this complaint...

directly to our customer. At his discretion, Mr. [redacted] may share the information we provide with your office. Protecting the confidentiality, integrity and security of the personal information we maintain is critical to ensuring the trust our customers have placed in us. I hope this information has been helpful in confirming our intent to contact Mr. [redacted] directly.Sincerely,Fidelity Investments

RE: Revdex.com Case ID #[redacted] from [redacted]To Whom It May Concern:Fidelity received the additional correspondence for [redacted] regarding a transfer of assets.  As previously stated, we have sent a response to the client.At Mr. [redacted]'s discretion, he may share the response with you. We respectfully consider this matter resolved and will no longer respond to rebuttals.Sincerely,Fidelity Investments

To Whom It May Concern:Fidelity received the additional correspondence for [redacted] concerning customer service issues. We are currently researching the issue and will respond directly to the client once the research is complete, per our privacy policy.At Ms. [redacted]' discretion, she may share the response with you. Sincerely, Fidelity Investments

RE: Revdex.com Case ID #[redacted] from [redacted]To Whom It May Concern:Your organization forwarded to Fidelity a complaint from [redacted], regarding contract disputes.Please be advised that, in compliance with our Privacy Policy, Fidelity can only respond to the issues raised in this complaint...

directly to our customer. At his discretion, Mr. [redacted] may share the information we provide with your office.Protecting the confidentiality, integrity and security of the personal information we maintain is critical to ensuring the trust our customers have placed in us. I hope this information has been helpful in confirming our intent to contact Mr. [redacted] directly.Sincerely,Fidelity Investments

To Whom It May Concern: Your organization forwarded to Fidelity a complaint from [redacted], regarding customer service issues.Please be advised that, in compliance with our Privacy Policy, Fidelity can only respond to the issues raised in this complaint directly to our customer. At her...

discretion, Ms. [redacted] may share the information we provide with your office. Protecting the confidentiality, integrity and security of the personal information we maintain is critical to ensuring the trust our customers have placed in us. I hope this information has been helpful in confirming our intent to contact Ms. [redacted] directly.Sincerely,Fidelity Investments

To Whom It May Concern: Your organization forwarded to Fidelity a complaint from [redacted], regarding contract disputes.Please be advised that, in compliance with our Privacy Policy, Fidelity can only respond to the issues raised in this complaint directly to our customer. At his...

discretion, Mr. [redacted] may share the information we provide with your office. Protecting the confidentiality, integrity and security of the personal information we maintain is critical to ensuring the trust our customers have placed in us. I hope this information has been helpful in confirming our intent to contact Mr. [redacted] directly.Sincerely,Fidelity Investments

RE: Revdex.com Case ID #[redacted] from [redacted]To Whom It May Concern:Your organization forwarded to Fidelity a complaint from Mr. [redacted], regarding the release of his personal information.Please be advised that, in compliance with our Privacy Policy, Fidelity can only respond to the issues raised...

in this complaint directly to our customer. At his discretion, Mr. [redacted] may share the information we provide with your office.Protecting the confidentiality, integrity and security of the personal information we maintain is critical to ensuring the trust our customers have placed in us. I hope this information has been helpful in confirming our intent to contact Mr. [redacted] directly.Sincerely,Fidelity Investments

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted].
Again, I reject Fidelity's response.  A reminder that they now have 9 (nine) business days before I start legal action.
Regards,
[redacted]

RE: Revdex.com Case ID #[redacted] from [redacted]To Whom It May Concern: Fidelity received the additional correspondence for [redacted] concerning customer service issues. We are currently researching the matter and will respond directly to the client once the research is complete, per our privacy policy.At Mr. [redacted]’s discretion, he may share the response with you. Sincerely, Fidelity Investments

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted].
 
Regards,
[redacted]

To Whom It May Concern: Your organization forwarded to Fidelity a complaint from [redacted], regarding service issues.Please be advised that, in compliance with our Privacy Policy, Fidelity can only respond to the issues raised in this complaint directly to our customer. At his discretion, Mr....

[redacted] may share the information we provide with your office. Protecting the confidentiality, integrity and security of the personal information we maintain is critical to ensuring the trust our customers have placed in us. I hope this information has been helpful in confirming our intent to contact Mr. [redacted] directly.Sincerely,Fidelity Investments

Thank you for forwarding Mr. [redacted]'s comments to us.  We appreciate the opportunity to review the matter and will contact Mr. [redacted] directly to address his concerns.  For privacy reasons, we are unable to post our response here for public viewing.
Thank you,
Joe [redacted]
Director of...

Claims
National Auto Care

To Whom It May Concern:Fidelity received the additional correspondence for [redacted] concerning repair issues. We are currently researching the issue and will respond directly to the client once the research is complete, per our privacy policy.At Ms. [redacted]'s discretion, she may share the response with you.Sincerely,Fidelity Investments

RE: Revdex.com Case ID #[redacted] from [redacted]To Whom It May Concern: Your organization forwarded to Fidelity a complaint from [redacted], regarding customer service issues.Please be advised that, in compliance with our Privacy Policy, Fidelity can only respond to the issues...

raised in this complaint directly to our customer. At his discretion, Mr. [redacted] may share the information we provide with your office. Protecting the confidentiality, integrity and security of the personal information we maintain is critical to ensuring the trust our customers have placed in us. I hope this information has been helpful in confirming our intent to contact Mr. [redacted] directly.Sincerely,Fidelity InvestmentsClearing, custody or other brokerage services provided by National Financial Services LLC or Fidelity Brokerage Services LLC, Members NYSE, SIPC

To Whom It May Concern:Fidelity received the additional correspondence for [redacted] concerning service issues. We are currently researching the issue and will respond directly to the client once the research is complete, per our privacy policy.At Mr. [redacted]’s discretion, they may share the response with you.Sincerely,Fidelity Investments

RE: Revdex.com Case ID #[redacted] from [redacted]To Whom It May Concern:Fidelity received the additional correspondence for [redacted] concerning service issues. We replied directly to Mr. [redacted] in October 2016, per our privacy policy. We respectfully consider this matter closed and will not be responding further.At Mr. [redacted]'s discretion, he may share that response with you.Sincerely,Fidelity Investments