Fidelity Investments

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted]. . 
 Still no contact from Fidelity.  They still have my assets and will not transfer them like they stated they would when they forced us to open an account that we did not want.Now they figure they do not have to talk to us any more with the issue still not resolved.  I want my assets moved like they said they would.Another example of telling people what they want to hear to get their money and not doing what they say they will do.This is another example of American banking at it's finest.
Regards,
[redacted]

RE: Revdex.com Case ID #[redacted] from [redacted]To Whom It May Concern: Your organization forwarded to Fidelity a complaint from [redacted], regarding service issues.Please be advised that, in compliance with our Privacy Policy, Fidelity can only respond to the issues raised in this...

complaint directly to our customer. At his discretion, Mr. [redacted] may share the information we provide with your office. Protecting the confidentiality, integrity and security of the personal information we maintain is critical to ensuring the trust our customers have placed in us. I hope this information has been helpful in confirming our intent to contact Mr. [redacted] directly.Sincerely,Fidelity InvestmentsClearing, custody or other brokerage services provided by National Financial Services LLC or Fidelity Brokerage Services LLC, Members NYSE, SIPC

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted]. Please add your rejection comments below. The business is attempting to hide behind the cloak of "privacy".  Fact remains that the business has cheated me and scores and scores of other customers similarly situated through its "bait and switch". The business should be made to pay back all said customers all the money that it had stolen from them and a referral should be made to the Federal Trade Commission to prosecute the business to the fullest extent of the law.
Regards,
[redacted]

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted].
[I did not receive any call or had any communication with Fidelity. ]
Regards,
[redacted]

RE: Revdex.com Case ID #[redacted] from [redacted]To Whom It May Concern: Your organization forwarded to Fidelity a complaint from [redacted], regarding service issues.Please be advised that, in compliance with our Privacy Policy, Fidelity can only respond to the issues raised in this complaint...

directly to our customer. At their discretion, [redacted] may share the information we provide with your office. Protecting the confidentiality, integrity and security of the personal information we maintain is critical to ensuring the trust our customers have placed in us. I hope this information has been helpful in confirming our intent to contact [redacted] directly.Sincerely,Fidelity Investments

RE: Revdex.com Case ID #[redacted] from [redacted]To Whom It May Concern:Your organization forwarded to Fidelity a complaint from [redacted], regarding customer service issues.Please be advised that, in compliance with our Privacy Policy, Fidelity can only respond to the issues raised in this...

complaint directly to our customer. At his discretion, Mr. [redacted] may share the information we provide with your office.Protecting the confidentiality, integrity and security of the personal information we maintain is critical to ensuring the trust our customers have placed in us. I hope this information has been helpful in confirming our intent to contact Mr. [redacted] directly.Sincerely,Fidelity Investments

I have already contatced acted the business several times and they have ignored my requests. They have made it impossible to speak with anyone with authority to remedy the situation over the phone. Their avoidance and excuses here on Revdex.com are a way to not deal with our request.WE HEREBY GIVE FIDELITY FULL PERMISSION TO DISCUSS OUR CASE ON THIS Revdex.com PLATFORM. WE DO NOT WANT FIDELITY TO PROTECT OUR PRIVACY HERE, WE WANT FIDELITY TO ADDRESS OUR CONCERNS. We are comfortable releasing this information in a public forum.Also, please provide contact into at [redacted].?
Regards, [redacted]

RE: Revdex.com Case ID #[redacted] from [redacted]To Whom It May Concern: Fidelity received the additional correspondence for [redacted] concerning customer service issues. We are currently researching the issue and will respond directly to the client once the research is complete, per our privacy policy.At Mr. [redacted]'s discretion, he may share the response with you. Sincerely, Fidelity Investments

RE: Revdex.com Case ID #[redacted] from [redacted]To Whom It May Concern:Fidelity received the additional correspondence for Mr. [redacted] concerning customer service issues. We have responded to Mr. [redacted]’s concerns on August 17, 2016. Our response was sent to his record address.At Mr. [redacted]’s discretion, they may share the response with you.Sincerely,Fidelity Investments

RE: Revdex.com Case ID #[redacted] from [redacted]To Whom It May Concern: Fidelity received the additional correspondence for [redacted] concerning customer service issues. We are currently researching the matter and will respond directly to the client once the research is complete, per our privacy policy.At Ms. [redacted]’s discretion, she may share the response with you. Sincerely, Fidelity Investments

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted]. Please add your rejection comments below. 
 
Regards,
[redacted]

RE: Revdex.com Case ID #[redacted] from [redacted]To Whom It May Concern:Fidelity received the additional correspondence for [redacted] concerning an account transfer. After a review of our records, we confirm we mailed our final response to Mr. [redacted] on November 22, 2016, per our privacy policy.At Mr. [redacted]’s discretion, he may share the response with you.Sincerely,Fidelity Investments

RE: Revdex.com Case ID #[redacted] from [redacted]To Whom It May Concern: Your organization forwarded to Fidelity a complaint from [redacted], regarding billing or collection issues.Please be advised that, in compliance with our Privacy Policy, Fidelity can only respond to the issues raised in this...

complaint directly to our customer. At her discretion, Ms. [redacted] may share the information we provide with your office. Protecting the confidentiality, integrity and security of the personal information we maintain is critical to ensuring the trust our customers have placed in us. I hope this information has been helpful in confirming our intent to contact Ms. Luci directly.Sincerely,Fidelity Investments

To Whom It May Concern:Fidelity received the additional correspondence for [redacted] concerning refund or exchange issues. We are currently researching the issue and will respond directly to the client once the research is complete, per our privacy policy.At Ms. [redacted]'s  discretion, she may share the response with you.Sincerely,Fidelity Investments

RE: Revdex.com Case ID #[redacted] from [redacted]To Whom It May Concern:Fidelity received the additional correspondence for [redacted] concerning customer service issues. We are currently researching the matter and will respond directly to the client once the research is complete, per our privacy policy.At Mr. [redacted]’s discretion, he may share the response with you.Sincerely,Fidelity Investments

We appreciate the opportunity to review the matter and will contact Mr. [redacted] directly to address his concerns.  For privacy reasons, we are unable to post our response here for public viewing.Thank you,Joe R[redacted]Director of ClaimsNational Auto Care

RE: Revdex.com Case ID #[redacted] from [redacted]To Whom It May Concern: Fidelity received the additional correspondence for [redacted] concerning refund or exchange issues. We are currently researching the matter and will respond directly to the client once the research is complete, per our privacy policy.At Mr. [redacted]'s discretion, he may share the response with you. Sincerely, Fidelity Investments

RE: Revdex.com Case ID #[redacted] from [redacted]To Whom It May Concern: Your organization forwarded to Fidelity a complaint from [redacted], regarding contract disputes.Please be advised that, in compliance with our Privacy Policy, Fidelity can only respond to the issues raised in this complaint...

directly to our customer. At her discretion, Ms. [redacted] may share the information we provide with your office. Protecting the confidentiality, integrity and security of the personal information we maintain is critical to ensuring the trust our customers have placed in us. I hope this information has been helpful in confirming our intent to contact Ms. [redacted] directly.Sincerely,Fidelity Investments

To Whom It May Concern: Your organization forwarded to Fidelity a complaint from [redacted], regarding customer service issues.Please be advised that, in compliance with our Privacy Policy, Fidelity can only respond to the issues raised in this complaint directly to our customer. At his...

discretion, Mr. [redacted] may share the information we provide with your office. Protecting the confidentiality, integrity and security of the personal information we maintain is critical to ensuring the trust our customers have placed in us. I hope this information has been helpful in confirming our intent to contact Mr. [redacted] directly.Sincerely,Fidelity Investments

RE: Revdex.com Case ID # [redacted] from [redacted]To Whom It May Concern: Your organization forwarded to Fidelity a complaint from [redacted], regarding contract disputes.Please be advised that, in compliance with our Privacy Policy, Fidelity can only respond to the issues raised in this...

complaint directly to our customer. At her discretion, Ms. [redacted] may share the information we provide with your office. Protecting the confidentiality, integrity and security of the personal information we maintain is critical to ensuring the trust our customers have placed in us. I hope this information has been helpful in confirming our intent to contact Ms. [redacted] directly.Sincerely,Fidelity Investments