Endurance Warranty Services

The customer service representative was very informative and friendly.

My experience with Steve *** was exceptional! He helped to ease a stressful time in my life! He is truly an asset to the company!

April was fantastic. Before I even completed asking, she knew what I needed and emailed me the necessary info. She gave great customer service.

When ever I call to make my payment. I always get great customer service. I've been telling my friends about Endurance. One of my friends said she's going to check in to it. Today again I had great customer service and peace of mind. If you need a extended warranty Endurance is it.

Jeff was very knowledgeable, thorough, courteous, and friendly. He answered all of my questions correctly and explained the difference between my current overlapping policy and my new policy. Whereas the first representative that I spoke with, was not very knowledgeable at all, and left me VERY confused, resulting in frustration and an immediate call back. Endurance please ensure that all of your representatives are educated, and properly trained to answer all and any questions.

I Received Awesome Customer Service from Jeff at Endurance! He was Very Patient, Knowledgeable and Helpful..... Thank You Very Much!

Very polite, courteous and efficient

They are a five star they helped so much when it came down to getting my truck fixed love you guys

In times of corporate change we all feel the squeeze in our pockets. So when you have to make a choice in your financial matters to get through the corporate change, most businesses turn a deaf ear to your situation, because bottom line they need the money to stay in business as well. Today my phone call with acct mgr Mary was so refreshing and I truly know she understood our situation. Yes, she did her job very well keeping a customer, but it was her understanding and heart felt rapport with no pressure saying it was MY Choice. I'm thankful for Mary being on the other to listen. Endurance and Mary are a great team to go into 2019 with. Thank You..Charles G

Great people to work with! Unfortunately, I had bought the extended warranty not realizing we were already covered for mechanical breakdown on our current insurance policy. So we decided to cancel this service. They made it super easy to cancel and held true to their 30 day money back guarantee. Will definitely do business with them in the future and recommend them to family and friends

Matt was great to work with on my issue with policy and got it resolved fast.

Great, Chris was able to transfer my existing vehicle extended warranty to another vehicle I was planning on buy a policy for. Bravo!

Very good customer service. Appreciate it, thanks a lot.

These people from Endurance Warranty Services are sending me a lot of letters to my house. I called them so they can stop sending these letters and they said that they will keep sending advertising because according to them the information they have about me is public. And that what they are doing is not illegal. How these people can do this type of stuffs without having any type of regulations from the state of Texas? This is annoying. I am getting like three to four letters in the mail every month. The local dealerships have to stop selling these companies their customers information. Since I went to a local dealership is when I started receiving these letters. They have many addresses one in 5085 W. Park Blvd, suite 160, Plano, TX 75093, other in the state of Illinois. Their letters look like the one from the ***. Customers and Clients have to have privacy on their personal information.

I purchased a warranty from endurance spending almost $3000. Now that a hose has busted on my vehicle they are not willing to cover the cost of repair. The dealership states it should be covered and they won't even speak with the dealership to resolve the issue and cover the repair. I'm on a fixed income and I paid for this warranty because I had faith in the company that if something went wrong with my vehicle they would cover it. Now they are turning there back on me and not willing to honor the contract. If they are not willing to cover repair I want a refund.

I think it was great

I had a problem with a mistaken double application for services. The customer rep was most helpful. He verified the mistake in a short time. The second application was cancelled and I am most satisfied with the service I received.

Mr. Michael *. was extremely helpful and answered all my concerns and questions. He was not pushy or forceful - he answered my questions in a calm and thoughtful manner.
I hope I actually never need the warranty, but I feel better that I have it.

I had a question about my claim and Tanner helped me understand it. He was very friendly and went out of his way to get answers from the department that handles payments. He also corrected my name on my contract that I hadn't noticed before. I had Endurance years ago and was always satisfied with their service. That's why I am a returning customer.

Receiving WEEKLY notices from EWS for warranty coverage on a brand new vehicle. Each notice says "Final Notice".