Eco Flower LLC

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me, as long as I actually receive my refund. 
Sincerely,
[redacted]

Hello,Thank you for reaching out to us. I apologize for the delay in your order. I have pulled up your order and see that it has shipped and delivered on Wednesday, May 17th. Please let us know if there is anything else that we can help you with.Thank you

Hello,Thank you for reaching out to us. I apologize for the delay in your order!! I have pulled up your order and confirmed that it has been cancelled and refunded as per your request. An email confirmation was sent to the email address on file. Depending on your financial institution your refund...

would post back to your account within 3-5 business days from the date of the email. Please let us know if there is anything else that we may help you with.Thank you

Hello,Thank you for reaching out to us. I apologize for the delay in your order. I have pulled up your order and see that your has shipped. I am including a link to better track your shipment, [redacted]. We apologize for the...

inconvenience and hope you love the Candy Shop Bouquet. Please let us know if there is anything else that we may help you with.Thank you

Hello,Thank you for reaching out to us. I apologize for the delay in your order. I have pulled up your order and see that your order was shipped and delivered on June 22nd. We do hope you love the item you received. Please let us know if there is anything else that we may help you with.Thank you

Hello,Thank you for reaching out to us. I apologize for the delay in your order. I have pulled up your order and confirmed that your order was refunded via PayPal on June 19th. Please let us know if there is anything else that we may help you with.Thank you

Hello,Thank you for reaching out to us. I apologize for the delay in your order. I have pulled up both your orders and see that one of your orders has shipped and was delivered on June 16th. In regards to your outstanding order, it is currently on back order. We are currently awaiting a shipment of...

the specialty flowers needed to complete the item. We do not have an estimated ship date at this time as we are waiting for a delivery date from our supplier. You order has been added to a priority list to be shipped as soon as the supplies are available. If you prefer to cancel please let us know. Please let us know if there is anything else that we may help you with.Thank you

Hello,Thank you for reaching out to us. I apologize for the delay in your order. I have pulled up your order and it looks like your order has shipped and was delivered on June 23rd. We do hope you love the item you received. Please let us know if there is anything else that we may help you...

with.Thank you

Hello,Thank you for reaching out to us. I apologize for the delay in your order. I have pulled up your order and see that it was shipped and delivered on June 15th. We do hope you love the bouquet that you received. Please let us know if there is anything else that we may help you with.Thank you

Hello,Thank you for reaching out to us. I apologize for the delay in your order. I have pulled up your order and see that it has shipped and delivered on May 30th. We do hope you love your Deco Statement. Please let us know if there is anything else that we can help you with.Thank you

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
It's really too bad these people have run EcoFlowers into the ground. What a disappointment they are. 
Sincerely,
[redacted]

Hello,Thank you for reaching back out to us. Based off the tracking information, your order has arrived to your local USPS and is awaiting pickup. If you chose for the item to be returned, your refund will be processed once the item has been returned to our warehouse. Thank you

Hello,Thank you for reaching out to us. I apologize for the delay!! I have reviewed your order and have confirmed that your order was cancelled and the refund process began. The refund process does take 14-20 business days from the date of cancellation. Based off the date of cancellation we are...

still within the processing timeframe. Thank you

Hi [redacted],Thank you for reaching out to us. I have pulled up your order and I do see that you placed an order with us on January 13th. I see that you contacted us and spoke with a member of our Customer Service Department on February 1st asking that your order be cancelled as it would not arrive...

by the date that you required the item. I see that your order was cancelled and refunded that day as a courtesy although it went against our Terms & Conditions. Please let us know if there is anything else that we can help you with.Thank you,

Hello,Thank you for getting back to us. I have pulled up your order and I do see that your order has been cancelled. I have completed the refund process and a confirmation email was sent to the email address on file. Please let us know if there is anything else that we can help you with.Thank you

Hello,Thank you for reaching out to us. I apologize for the delay in your orders. I have pulled up both orders and confirmed that they have been cancelled and refunded. An email confirmation has been sent to the email address on file. Depending on your financial institution your refund will post...

back to your account within 3-5 business days from the date of the email. Please let us know if there is anything else that we may help you with.Thank you

Hello,Thank you for reaching out to us. I have pulled up your order and confirmed that your order was refunded on August 4th, as you were advised by our customer service department. Normally once an order has been refunded it takes 3-5 business days for it post back to your account. Meaning your...

refund would have posted back to your account by end of business on August 11th, if not sooner. I am including your transaction ID confirming refund, [redacted]. Please let us know if there is anything else that we may help you with.Thank you

Please issue a refund for the item ordered. Never received nor did receive any response on several requests to customer service

Hello,Thank you for reaching out to us. I apologize for the delay in your orders. I have pulled up your orders and see that they have both shipped and were delivered on June 23rd. We do hope you love the items you received. Please let us know if there is anything else that we may help you...

with. Thank you