Eco Flower LLC

Hello,Thank you for reaching out to us. I apologize for the delay in your order. I have pulled up your order and confirmed that it has shipped and is currently in transit. I am including a link to better track your...

shipment, [redacted]. Your order will be transferred to your local USPS for delivery. Please let us know if there is anything else that we may help you with.Thank you

Hello,Thank you for reaching out to us. I have cancelled your order and processed the refund. An email confirmation has been sent to the email address on file. Depending on your financial institution, your refund will post back to your account with 3-5 business days. We do apologize for the delay...

and any inconvenience caused. Please let us know if there is anything else that we can help you with.Thank you

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
[redacted]

Hello,Thank you for reaching out to us. I apologize for the delay in your order. Per your request your order has been cancelled and your refund has been processed. An email confirmation has been sent to the email address on file. Depending on your financial institution your refund will post back to...

your account within 3-5 business days. Please let us know if there is anything else that we can help you with.Thank you

Hello,Thank you for reaching out to us. I apologize for the delay in your order. I have pulled up your order and confirmed that your order has been cancelled and your refund has been processed. An email confirmation was sent to the email address on file. Depending on your financial institution your...

refund will post back to your account within 3-5 business days. Please let us know if there is anything else that we may help you with.Thank you

Hello,Thank you for reaching out to us. I apologize for the delay in your order. I have pulled up your order and confirmed that the order has shipped and is currently in transit to your local USPS who will complete delivery. I am including a link to better track your...

shipment, [redacted]. Please let us know if there is anything else that we may help you with.Thank you

Hello,Thank you for reaching out to us. I apologize for the delay!! We have cancelled your order and the refund is being processed. An email confirmation will be sent to the email address on file within the next 24-48 hours confirming the refund. Once you have received the email, your refund would...

post back to your account within 3-5 business days. We do apologize that we were unable to get the item to you. Please let us know if there is anything else that we may help you with.Thank you

Hello,Thank you for reaching out to us. As both orders have been shipped and delivered to the shipping address on file, neither order is eligible for refund. Thank you

Hello,Thank you for reaching out to us. I apologize for the delay in your order. I have pulled up your order and I see that your order was shipped and delivered on May 30th. We do hope you love the items you received. In regards to our production time frame, we do state in our Terms &...

Conditions that the 15 business days is a goal, however we do not guarantee delivery dates. We do list our time frames in multiple locations as well as require customers to read and agree to our Terms & Conditions prior to checkout. Please let us know if there is anything else that we may help you with.Thank you

Hello,Thank you for reaching out to us. I apologize for the issues that occurred with your orders. I have pulled up your order and do see that they have been refunded. An email confirmation was sent to the email address on file. Depending on your financial institution your refund would post back to...

your account within 3-5 business days from the date of the email. Please let us know if there is anything else that we may help you with.Thank you

Hello,Thank you for reaching back out to us. The tracking information confirms that the order was delivered on July 13, 2017. The following is the USPS link confirming delivery, [redacted]. You may copy the tracking number provided  and paste it in the tracking option on USPS' website.Thank you

Per Chase Bank there has not been a refund issued nor in process. 
Complaint: ***
I am rejecting this response because:
Sincerely,
*** ***

Hello,Thank you for reaching out to us. I apologize for the delay in your order. I have pulled up your order and see that it has shipped and was delivered on June 12th. We do hope that the 2 mom's in your life both love the items you received. Please let us know if there is anything else that we may...

help you with.Thank you

Hello,We have tracked the shipment and as of today the tracking shows that the shipment is currently en route to your local USPS. Please let us know if there is anything else that we can help you with.Thank you

Hello,Thank you for reaching out to us. I apologize for the delay in your order. I have pulled up your order and do see that your order has shipped and was delivered today. We do hope you love your order and apologize for any inconvenience caused. Please let us know if there is anything else that we...

may help you with.Thank you

Hello,Thank you for reaching out to us. I apologize for the delay in your order. I have pulled up your order and see that your order has shipped and was delivered on June 12th. We do hope you love the Windy City Centerpiece that you received. Please let us know if there is anything else that we may...

help you with.Thank you

Hello,Thank you for reaching out to us. I apologize for the delay in your order. I have pulled up your order and see that your order has shipped and was delivered on July 12th. We do hope you love the item you received. Please let us know if there is anything else that we may help you with.Thank you

Hello,Thank you for reaching out to us. I apologize for the delay in your order. I have pulled up your order and confirmed that your order has been cancelled and refunded. An email confirmation has been sent to the email address on file. Depending on your financial institution your refund will post...

back to your account with 3-5 business days from the date of the email. Please let us know if there is anything else that we may help you with.Thank you

Hello,Thank you for reaching out to us. I apologize for the delay in your order. I have pulled up your order and confirmed that your order has been cancelled. We have advised your bank in regards to the refund. Please let us know if there is anything else that we may help you with.Thank you

Hello,Thank you for reaching out to us. I have pulled up your order and I do see that your Photo Proof was sent to the email address on file today. Please review the proof and let our wedding coordinators now if there is anything you need to change. Once you have approved the photo proof they will...

get your order processed for shipment. Thank you