Eco Flower LLC

Hello,Thank you for reaching out to us. I apologize for the delay in your order. Per your request your order has been cancelled and the refund has been processed back to you original form of payment. An email confirmation has been sent to the email address on file. Depending on your financial...

institution your refund will post back to you account in 3-5 business days. Please let us know if there is anything else that we can help you with.Thank you

Hello,Thank you for reaching out to us. I apologize for the delay in your order. I have pulled up your order and confirmed that the order has been cancelled. We are currently awaiting notification of your PayPal claim as you were advised. As we chose to no longer use PayPal as a payment option it...

has caused issues with processing. We ask that you file a claim with PayPal and it will be processed directly through them. We do not provide check refunds for orders within the PayPal guidelines. Please let us know if there is anything else that we may help you with.Thank you

Hello,Thank you for reaching out to us. I apologize for the delay in your order. I have pulled up your order and do see that your order was shipped and delivered on June 10th. We do hope you love the items you received. Please let us know if there is anything else that we may help you with.Thank you

Hello,Thank you for reaching out to us. I apologize for the delay in your order. I have pulled up your order and confirmed that it has been cancelled and refunded. Once an order has been cancelled and the order has began the refund process it will normally take 7-10 business days for the refund to...

be completed. Once completed an email confirmation is sent to the email address on file. I do apologize as I see your refund wasn't completed until the 11th business day. I have confirmed that an email confirmation was sent to the email address on file. Depending on your financial institution your refund would post back to your account within 3-5 business days from the date of the email. Please let us know if there is anything else that we may help you with.Thank you

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. If I do not see a full refund within the given timeframe I will reach back out to you.
Sincerely,
[redacted]

Hello,Thank you for reaching out to us. I apologize for the delay in your order. I have pulled up your order and see that your has shipped and was delivered on June 15th. We do hope you love the items you received. Please let us know if there is anything else that we may help you with.Thank you

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. However, it is unfortunate that the company would not respond to any of my personal inquiries and only shipped the item after I submitted a complaint to the Revdex.com.Thank you so much for your help!
Sincerely,
[redacted]

Hello,Thank you for reaching out to us. I apologize for the delay in your refund. We are currently working on a new process. Your refund has been processed and an email confirmation has been sent to the email address on file. Depending on your financial institution your refund will post back to your...

account within 3-5 days of the date of that email. Please let us know if there is anything else that we can help you with.Thank you

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
[redacted]

Hello,Thank you for reaching out to us. I apologize for the delay in your order. I have pulled up your order and see that it has shipped and is currently in transit to your local USPS who will complete delivery. I am including a link to better track your...

shipment, [redacted]. Please let us know if there is anything else that we may help you with.Thank you

Hello,Thank you for reaching out to us. I apologize for the delay in your order. I have pulled up your order and confirmed that it has been cancelled and refunded. An email confirmation was sent to the email address on file. Depending on your financial institution your refund will post back to your...

account within 3-5 business days from the date of the email. Please let me know if there is anything else that we may help you with.Thank you

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.  I don't have any more time left to deal with this fraudulent company. I am shocked they are still in business. Thank you for your help Revdex.com. I truly believe you are the reason I got some of my money back and 1/2 my items even though they aren't in great condition.  
Sincerely,
[redacted]

Complaint: [redacted]
I am rejecting this response because: The debit card used was in my name so therefore my money was give to them and should be fully refunded without continuing to beat around the bush. 
Sincerely,
[redacted]

Hello,Thank you for reaching out to us. I apologize for the delay in your order. I have pulled up your order and confirmed that it has shipped and is currently in transit to your local USPS who will complete the delivery. An email confirmation was sent to the email address on file. Please let us...

know if there is anything else that we may help you with.Thank you

Hello,Thank you for reaching out to us. I apologize for the delay in your order. I do see that you had requested your order be cancelled. I apologize that your refund wasn't completed. We are currently working on a new process to complete them. Your refund as been completed and an email has been...

sent to the email address on file. Depending on your financial institution your refund will post back to your account within 3-5 business days. Thank you

Hello,Thank you for reaching out to us. I apologize for the delay!! I have pulled up your order and confirmed that it has shipped and is in transit. An email confirmation was sent with tracking. Please let us know if there is anything else that we may help you with.Thank you

Hello,We're sorry to hear you feel that way. If there is anything else that we may help you with please let us know.Thank you

Hello,Thank you for reaching out to us. I apologize for the delay in your order. I have pulled up your order and confirmed that the order has been cancelled and refunded. An email confirmation was sent to the email address on file. Depending on your financial institution, your refund would post back...

to your account within 3-5 business days from the date of the email. In regards to our production time frame. As per our Terms & Conditions, it is our goal to have your order shipped within 15 business days of purchase. We do not guarantee delivery dates for orders. As all orders are handmade. Please let us know if there is anything else that we may help you with.Thank you

Hello,Thank you for reaching out to us. I apologize for the delay in your order. I have pulled up your order and see that your order has shipped. An email confirmation was sent to the email address on file. Based off the tracking information your order is in transit to your local USPS. Once USPS...

receives your order they will complete the delivery. I am including a link to better track your shipment, [redacted]. Please let us know if there is anything else that we can help you with.Thank you

Hello,Thank you for reaching out to us. I apologize for the delay in your refund. I have pulled up your and I do see that the order has been refunded. An email confirmation was sent to the email address on file. Please let us know if there is anything else that we can help you with.Thank you