Tristar Products

These items were ordered on 4-24-2020, $ 78 plus dollars were taken from our CC.
On 4-28-2020 you took $ 147.23 from our CC, Why were we charged for the Legacy Comfort Bundle which we don"t know what it is. This is a rip-off, this is a charge of over
$ 229.00. customer service needs to contact me asap, I will report this to the BBB if I am not contacted expeditiously. I was on the phone waiting for customer service for 1:15 mintues and no one picked up.

On April 24, 2020 I ordered 2 of the Contoured Pillow Bundles for $ 19.99 plus taxes and P&H charges. My account has been charged $ 228.68, taken from my CC. You are ripping people off, lying about how much this offer is. I am looking at my invoice and notice you not only charged me for the bundle, you also charged me for each item separately. I will be reporting you to the BBB. I stayed on the phone for 1:15 to talk to customer service. You need to contact me at 336- 207 4511 today.

I reciecived refund todayThank you for your help

Good Morning - I wanted to say "Thank You" for all your helpI did receive the refund from the pressure cooker $back on my credit card, after hard work and your helpIf it wasn't for you I don't think I would of recieved itI tried eveything on my end before getting Revdex.com involvedThank you again for your help and being there[redacted] ***

Dear ***,We will be more then happy to assist you.Please call us at ###-###-####The order number that has been provided in the document is not found in our system.Our order number starts with a ***xx-xxxx-xxx-xxx.what produt is this for?Thank you

Dear [redacted] ,Thank you for the feedbackWe are sorry you felt this wayWe strive to provide a high level of customer service Your feedback is very valuable and we appreciate you taking the time to provide it.Website offers do change.Our website offer is as followed:Power Air Fryer Qtoption #:one payment of $free shippingoption #: payments of $free shippingthank you, Thank you

To Whom It May concern:This account has been refunded in full- paid to date refunded on Customer was contacted and the call was disconnected due to the language being used toward us

At this time we still have not received the return items back in our facilityReturns can take up to 10-business days to arrive back to our warehouseOnce the items are received back, the account will be automatically refunded.Thank you

Dear [redacted] ,I will be more then happy to assist youDo you have an order number? I am NOT able to locate an account with the information that has been provided in this documentSincerely,Customer Service Team

To whom it may Concern,We do apologize for the mix upWe will bring your concerns up to the management teamOur department is just Customer ServiceThank You,Customer Care Team

To Whom It May Concern,Customers account was reviewed and the package has shipped on 3/11/The package was delivered on 3/13/The [redacted] tracking number is [redacted] .Sincerely, [redacted]

To Whom it May Concern, This product is not from our company can you please remove it from our listingThank you

To Whom It May Concern, We apologize for the inconvenience unfortunately we do not ship to Alaskaif the customer has a relative in the the U.S Land we are gladly to ship it to them thank you

to whom it may concern:This offer is from a 3rd party companyPlease contact the following to further assist you[redacted] M: ###-###-#### O: ###-###-####Sincerely,Customer Care

To Whom it May Concern: A customer service agent will be contacting this customer ASAPThank You-

To whom it may concern,Please see attachment for a copy of the customer's invoiceIt will clearly show that the item that was marked returned and was refunded, was in fact the Genie Slim JeggingsThis account has been refunded, for the product amount, as shipping and handling is not refundable, as stated on all advertisementsOut of good faith, we will break policy and refund the $for the shipping charge, which is not normally refunded.This account is now refunded in full and closed in our system

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] 6, and find that this resolution is satisfactory to me

I am happy to report that Filomena from TriStar and Jack Lalanne juicer sent us a new replacement unit today.This resolves our complaint.I GUARANTEE YOU THAT NOTHING WOULD HAVE BEEN DONE WITHOUT THE INTERVENTION OF THE Revdex.com of New Jersey!!!! Thanks for all your hard work

Thank you for being part of the genie familyI looked over the account it show we have refund you for the cost of the products less the processing and handlingOur policy is day money back guarantee less the processing and handlingI will go ahead and honor you a full refund for both of your orders.Thank you

Complaint: [redacted] I am rejecting this response because:This is the same message as last timeThis does not solve the issue Regards, [redacted] ***