Tristar Products

To Whom it May Concern: Sorry for the misinformation, I looked at your account and I saw that if you did in fact want to return your antennas you would get back not dollars like you previously stated The other is unfortunately shipping costs that are not refundableThank You, Customer Care Team

I was not home to respond in time sorry just to let you know I did not get my email in time to respond and I am not agreeing with them that we should pay to and from fees for shipping I will take the $ and go buy the item they say they will replace it with and get a better deal all way around thanks for trying tho and I knew they wanted customers to pay there fee for postate both place after paying the money we payed good amount close to and then do this after it just being stored for winter is wrong .again thanks but I dont agree with them sorry I was gone not get email in time to reply God Bless

a refund for the amount of has been refunded

Dear [redacted] ,You are currently being helped by Francisco *** from Corporate office Thank You,Customer Care Team

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted] ***

Complaint: [redacted] I am rejecting this response because:I called on 11/21/and asked to speak to Asia H***A different associate from their corporate called me to tell me that my case was still being worked on by Rosa C [redacted] I asked what what being "worked on" The associate on the phone could not tell me because the file is lockedI told him I would not be calling anyone else as I had already called and or emailed at least times and Rosa has not called or emailed me backI told them that I do not want a new grill pan, but a new stove topI told them they have the worst customer serviceI am not chasing after themI sent them all the original requested papers and item back in Septof They have not followed through with anything other than telling me I need to sign a releaseI refuse to sign a release because I do not know what it is I am releasingI asked them what they where still working on and he could not answer mePlease take this complaint to the next level Regards, Matina Vitiello

Complaint: [redacted] I am rejecting this response because: the coupons are not for groceries they have her stuff like dog food laundry detergent clean supply stuff like that is advertisement and they are coupons that you can get in your regular Sunday paper I am forwarding this to the United States Attorney General's office and I'm suing TriStar products for advertisement Regards, [redacted]

To whom it may concern,A pre paid label was issued to the customer's email addressUpon return of the item a refund will be processed to the account.Thank you

To whom it may concern,Standard shipping time on the Genie Hour Glass is 4-weeksThis order was placed on 5/30/and shipped on 7/1/within the 4-week time frameAt the time of ordering, all credit cards are run as a pre-authorization for security reasonsThat pre-authorization is dropped within 24-hoursThis is what the customer experienced when they saw the credit card "refunded", had the customer contacted our customer care center at the time of this occurrence this would have been explainedWe cannot comment on why the customer's credit card company would tell the customer that our company cancelled the orderThe order was never requested to be cancelled through our customer service center, therefore the order was processed and shipped as originally requested at the time of orderAt this time the order has been shipped, and cannot be cancelledThe customer is welcomed to refuse the item upon delivery, and once the item has been returned back to our facility a full refund will be applied to the accountIf the package is not refused on delivery and the customer opens it, the customer will be responisible for the return shipping and the original shipping and handling fee will not be refundedThe UPS SurePost tracking number is [redacted] - PLEASE NOTE IT TAKE HOURS FOR UPS TO UPDATE THEIR TRACKING SYSTEMA SEARCH OF THE TRACKING BEFORE UPS HAS UPDATED THEIR SYSTEM AND SCANNED THE PACKAGE INTO ITS FIRST SORTING FACILITY WILL SHOW A "NOT FOUND" RESULTThank you

Dear ***, Where was the unit purchased? I am NOT able to locate an order for the Health Master in our systemThank you

Hello ***, We do apologize for the delay of getting back to you and thank you for your patienceIf you are still in need of further assistance, please contact Corporate Customer Service @ ###-###-####For quicker assistance, please contact Corporate Customer Service @ ###-###-####Our hours are M-F 9a-5p ET Thank you

To Whom It May Concern, This account has been refunded partial already for the amount of $on The difference of $has been refunded today for the amount of $Sincerely, Rosa

The issue with Tristar Productions INCHas been corrected by the customer service department and another product has been mailed to me in replace of the defective one that will be returned back to Tristar Productions INCThank you for your participation in this matter of a warrenty dispute

To whom it may concern,As this item was purchased via [redacted] , who is not an authorized dealer of our Power Juicer, no refund for the product can be issuedThe only refund that could be processed, if the check mailed in for repair was cashed, would be the check sent in for repair.Thank you [redacted]

Dear [redacted] , Hello this is Rosa from CLEAR TV customer careYour account has been brought to my attention and I would like to inform you that a refund is currently being processed to your account and will reflect shortlyThe refund amount will be $40.95.there was a $refund already posted to the credit card that we have on file on Should you have any further questions please contact me at:###-###-#### ex ***

To Whom It May Concern, Customers account was reviewed and the order is on a back order due to the high demand we have not been able to fulfill the orderAs of today we have not charge customer because of back order I will go ahead and cancel order and I will contact the the warehouse and we will send a new unitCustomer will be receiving the unit in 5-days

To Whom It May Concern,We will need proof of purchase attached on complaint for further assistance

To Whom it may Concern: this customer is all taken care of-I just received an email this morning- I did leave a voicemail for this customer explaining that a new pan w/lid has been enteredPlease allow business days to receivethank you

To whom it may concern,Out of good faith a refund for the full amount has been applied to this accountPlease allow 7-business days to receive your refund check

To Whom It May Concern, The power pressure cooker works on all altitudes, however it does not can on altitude above ftit is stated on our manualThank you!