Sling TV L.L.C.

Hello, *** ***, We apologize for the inconvenience that this has caused you. The disputed charges of $for the extra packages ordered in error on the Walmart promotion have been refunded back to your credit/debit card and should appear on your statement in 5-business
days. Please let us know if you have any further questions or comments. Regards, Sling TV Customer Escalations ***www.sling.com

Hello ***, We received notice of your recent Revdex.com complaint regarding your Sling TV service and we would like to apologize for any inconvenience you may have experienced with us.After reviewing this issue we were unable to locate your account with the information that was providedPlease give
us the email that you signed up with Sling TV.Please don't hesitate to contact us with any questions or concerns. Regards, Sling TV Customer [email protected] www.sling.com

Hello ***, We received notice of your recent Revdex.com complaint regarding your Sling TV servicePlease accept our apologies for any inconvenience this may have caused. Your account was set up on August 18, with a promotion for a free *** Streaming Stick That promotion required
you to prepay for the first two months of Sling TV We have sent a *** Streaming Stick to the address you provided Based upon your receipt of the free device and your use of service we will be unable to issue a refundCurrently, your account has been set to cancel at the end of your current cycle on October 25, to stop any future payments from being taken At this time, we will be unable to refund the charges on the account as there no proof provided of the *** Streaming Stick returned to the manufacturer If you have any such record or evidence,(i.etracking number) please respond to this e-mail with it so we can reconsider your case. Please don't hesitate to contact us with any questions or concerns. Regards, *** ** *** ***
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Hello *** *** ,We received notice of your recent Revdex.com complaint regarding your Sling TV serviceThe refund of $is for the remaining days that were on the billing cycle when the programing was removedThe locals channels we broadcast in your area are *** *** *** ***
*** * ***
*** *** *** ***Our advertising does say some local channels including *** *** *** *** *** *** are only available in select markets.Please don't hesitate to contact us with any questions or concerns. Regards, Sling TV Customer [email protected] www.sling.com

Below is the correspondence with this customer. Hello *** ***, Our records show that the account associated with the email *** was successfully refunded the full purchase price of $on 11/20/The last #'s on the card the refund was issued to is
Please don't hesitate to contact us with any questions or concerns Regards, Sling TV Customer Service ***
*** www.sling.comref:_00DE0eknm._500612mDzb:ref

Hello *** ***, We apologize for the inconvenience that this has caused you. After reviewing your case, we have applied a $per invoice credit towards your bill for your next three invoices for the trouble. We are also escalating the issue with getting the Dallas-Fort Worth
FOX local station in lieu of getting Houston's FOX local stationWe hope to get that resolved as quickly as possible, as we know how important it is to get your local news on Sling TV.Please let us know if you have any further questions or comments. Regards, Sling TV Customer Escalations*** www.sling.com

Hello, *** ***, Please accept our apologies once again for the inconvenienceAt this time, we no longer have any active *** coupon codes, as we at Sling TV no longer offer that promotionDue to that, and due to the invalid coupon code we sent you, we have issued a refund of $for the three months prepay offer that should not have been ordered for youThis refund will appear back onto the credit/debit card on file within 5-business days. Please let us know if you have any further questions or comments.Regards,Sling TV Customer Escalations***@sling.com www.sling.com

Hello *** ***, We received notice of your recent Revdex.com complaint regarding your Sling TV service and we would like to apologize for any inconvenience you may have experienced with usAfter reviewing the account the day promotion was set up incorrectly and you were charged for a
month subscriptionWe can cancel your account immediately and offer a full refund for $If you respond with your agreement, the charges will be refunded back to your credit/debit card and should appear on your statement in 5-business days after they have been appliedUnfortunately we cannot refund your NSF fee those charges disputed must be addressed with your bank or other financial institutionAt this time the day promotion has expired. Regards, Sling TV Customer [email protected] www.sling.com

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Sincerely,
*** ***

Hello ***, We received notice of your recent Revdex.com complaint regarding your Sling TV service and we would like to apologize for any inconvenience you may have experienced with us.After reviewing this issue we identified the account tied to the charges and have cancelled it to avoid any
future chargesWe will be unable to refund any charges on this account since Sling TV cannot validate or invalidate fraud claims. If you suspect any fraudulent activity on your card, please contact your bank or card issuer immediately with a full description of the issue if you have not done so already.Please don't hesitate to contact us with any questions or concerns. Regards, *** ** *** ***
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Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to meSincerely, *** ***

Hello *** ***, We received notice of your recent Revdex.com complaint regarding your Sling TV servicePlease accept our apologies for any inconvenience caused. For your trouble, we can offer you $If you are amenable to this offer, please respond to this e-mail with your
acceptance.Please don't hesitate to contact us with any questions or concerns. Regards, Sling TV Customer [email protected] www.sling.com

Hello ***, We received notice of your recent Revdex.com complaint regarding your Sling TV servicePlease accept our apologies for any inconvenience caused. We have investigated and found that there was no prior attempt to cancel your account which has cancelled on 7/5/at 6:EDT
We can offer you a refund of $for the current month If you accept this offer, please respond to this e-mail with your acceptance, or call our customer service line to have the offer applied to your account. Please don't hesitate to contact us with any questions or concerns. Regards, Sling TV Customer [email protected] www.sling.com

Hello *** ***, We received notice of your recent Revdex.com complaint regarding your Sling TV servicePlease accept our apologies for any inconvenience caused For your trouble, we can offer you a refund of $If you are amenable to this offer, please respond to this e-mail
with your acceptance, or call our customer service line to have the offer applied to your account Please don't hesitate to contact us with any questions or concerns Regards, Sling TV Customer Service ***
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Hello *** ***, Thanks you for your response with the correct email address concerning your recent Revdex.com complaint. As a one time courtesy, we would like to offer the refund in the amount of $for the nine videos rented from January 22, through January 28, We have already refunded $on January 31, for one of the nine video rentals. We make our best efforts to try and prevent accidental orders by requiring a two-step verification process, as well as access to the accountIf someone has access to your account we advise changing your password and setting up parental locks to prevent purchases without your knowledge. To prevent any unauthorized orders from happening, visit our website at help.sling.com to view our FAQs on how to set up parental controls on your device.If you are amenable to this offer, please respond to your Revdex.com case with your acceptance to have the offer applied to your account.Please don't hesitate to contact us with any questions or concerns. Regards, Sling TV Customer [email protected] www.sling.com

Hello *** ***, We received notice of your recent Revdex.com complaint regarding your Sling TV servicePlease accept our apologies for any inconvenience caused. The free trial expired on 3/11/at 10:18PM EST The account was still being used until 3/17/and when you called us on
3/22/your account was canceled as of the end of your current month on 4/12/17.For your trouble, we can offer you $for the remainder of the monthIf you are amenable to this offer, please respond to this e-mail with your acceptance, or call our customer service line to have the offer applied to your account. Please don't hesitate to contact us with any questions or concerns

Hello *** A***, We received notice of your recent Revdex.com complaint regarding your Sling TV service and we would like to apologize for any inconvenience you may have experienced with usWe have been unable to locate your active Sling TV account with the information provided
Please provide us with the email address of the account in questionOnce we have received this information, we will be able to review your accountPlease don't hesitate to contact us with any questions or concerns. Regards, Sling TV Customer Escalations ***@sling.com www.sling.com

Hello ***, We received notice of your recent Revdex.com complaint regarding your Sling TV service and we would like to apologize for any inconvenience you may have experienced with us.With our review of your account and contacts with us we offer a refund of for the most recent charge, we are
unable to offer refund on previous charges as you did not complete the security steps to cancel your service when you contacted us on Oct 18thyour account is now closed.Please don't hesitate to contact us with any questions or concerns. Regards, Sling TV Customer [email protected] www.sling.com

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to mePlease refund me my last month's payment.
Sincerely,
*** ***

Hello *** ***, We received notice of your recent Revdex.com complaint regarding your Sling TV service and we would like to apologize for any inconvenience you may have experienced with us.Based on the information that was provided in the complaint we were not able to locate the account in
questionPlease provide the email that you used to sign up with Sling TV.Please don't hesitate to contact us with any questions or concerns. Regards, Sling TV Customer [email protected] www.sling.com