Sling TV L.L.C.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Please refund the amount charged and let me know so that I can check and make sure it reflects in my credit card statement
Sincerely,
*** ***

Hello *** ***, We received notice of your recent Revdex.com complaint regarding your Sling TV service and we would like to apologize for any inconvenience you may have experienced with us.Upon reviewing your account, what we can do for you is cancel the account immediately and refund the
disputed charge for $If you are amenable to this offer, please respond to your Revdex.com case with your acceptance to have the offer applied to your account.Please don't hesitate to contact us with any questions or concerns. Regards, Sling TV Customer [email protected] www.sling.com

Hello *** ***, We received notice of your recent Revdex.com complaint regarding your Sling TV servicePlease accept our apologies for any inconvenience causedThis account was refunded in the amount of $on April 26th, by a Sling TV agent. The disputed charges will be refunded
back to your credit/debit card and should appear on your statement in 5-business days. If you are amenable to this offer, please respond to this e-mail with your acceptance.Please don't hesitate to contact us with any questions or concerns. Regards, Sling TV Customer [email protected] www.sling.com

Hello *** ***, We received notice of your recent Revdex.com complaint regarding your Sling TV service and we would like to apologize for any inconvenience you may have experienced with us.We would like to offer you an over the air antenna free of chargeThe instructions on where to put the
antenna inside your home is a suggestion and you should be able to get access to your local channelsIf you are amenable to this offer, please respond to your Revdex.com case with your acceptance to have the offer applied to your account.Please don't hesitate to contact us with any questions or concerns. Regards, Sling TV Customer [email protected] www.sling.com

Hello ***, We received notice of your recent Revdex.com complaint regarding your Sling TV service and we would like to apologize for any inconvenience you may have experienced with us.We will be unable to refund any additional charges for the services on this account as we have no record of a prior
attempt to cancel itIf you have any such record or evidence (e.gcancellation email), please respond to this e-mail with it so we can reconsider your case.We can confirm that your account was cancelled on October 17, 2017. Please don't hesitate to contact us with any questions or concerns. Regards, Sling TV Customer [email protected] www.sling.com

Hello ***, We received notice of your recent Revdex.com complaint regarding your Sling TV service and we would like to apologize for any inconvenience you may have experienced with us. With the Review of the interaction in March our agent was trying to verify account security
These features are in place to protect accounts from fraudulent changes and chargesWhen you ended the call with out responding to the account security features the agent was unable to close the account and notated the situation in the account notes. We are unable to refund the disputed charges to your credit/debit card as Sling TV is a non-refundable prepaid serviceWe have however confirmed that your subscription has been set to cancel at the end of your current cycle to avoid any future charges. Please don't hesitate to contact us with any questions or concerns. Regards, *** ** *** ***
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Hello *** ***, We apologize for the inconvenience that this has caused youWe have been able to review and resolve your payment issueAfter totaling both the credits that were carried forward to your last two invoices regarding programming that was removed, we determined you still
had $in credit remaining after the November and December invoices were paid. The total remaining credit of $will be refunded back to your credit/debit card and should appear on your statement in 5-business days. Please let us know if you have any further questions or comments. Regards, Sling TV Customer Escalations***www.sling.com

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Thats what I was asking.How do I receive this offer? I also dont consider this case closed until I receive my free months
Sincerely,
*** ***

Hello *** *** ***, We received notice of your recent Revdex.com complaint regarding your Sling TV service and we would like to apologize for any inconvenience you may have experienced with us Upon reviewing your account, we show the PPV fight was ordered on 12/2/Once
the PPV fight has been ordered, it is non-refundable We make our best efforts to try and prevent accidental orders by requiring a two-step verification process, as well as access to the accountIf someone has access to your account we advise changing your password and setting up parental locks to prevent purchases without your knowledge. We'd be happy to help walk you through this processTo prevent any unauthorized orders from happening, visit our website at help.sling.com to view our FAQs on how to set up parental controls on your device Please don't hesitate to contact us with any questions or concerns. Regards, Sling TV Customer Escalations [email protected] www.sling.com

Hello ***, We received notice of your recent Revdex.com complaint regarding your Sling TV service and we would like to apologize for any inconvenience you may have experienced with us.Upon reviewing your account, we show the *** fight was ordered on September 13, Once the *** fight is ordered
it is non-refundable.We make our best efforts to try and prevent accidental orders by requiring a two-step verification, as well as access to the account If someone has access to your account, we advise changing your password and setting up parental locks to prevent purchases without your knowledgeWe'd be happy to help walk you through this processTo prevent any unauthorized orders from happening, visit our website at help.sling.com and view our articles on how to set up parental controls on your device.Please don't hesitate to contact us with any questions or concerns. Regards, Sling TV Customer [email protected] www.sling.com

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Sincerely, *** ** ***
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me if the amount is refunded to the original form of payment
Sincerely,
*** ***

Complaint: ***
I am rejecting this response because: I understand that you offer locks to prevent things, but this happened almost immediately after our beginning subscriptionI believe this was an error or oversight on your behalfThere was no time or information about how to setup preventative measures.
Sincerely,
*** ***

Hello *** ***, We received notice of your recent Revdex.com complaint regarding your Sling TV service and we would like to apologize for any inconvenience you may have experienced with us.We have reviewed your account, we are unable to refund the disputed charges to your credit/debit card as
Sling TV is a non-refundable prepaid serviceWe have confirmed that your subscription has been set to cancel at the end of your current cycle to avoid any future charges.If you would like to troubleshoot the error message you are receiving please let us know and we will send a separate email with troubleshooting steps or you can also chat with one of our representatives for live troubleshooting at ***. Please don't hesitate to contact us with any questions or concerns. Regards, *** ** *** ***
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I paid twenty dollars a month for three monthsAnd I get a dollar credit? The channels available for local in *** *** are not found when you sign upThey are found by scrolling through the siteThe advertising shows several local channelsYou have to search to find out that Sling TV has misled with theadvertising.isiComplaint: ***
I am rejecting this response because:
Sincerely,
*** ***

Hello *** ***, We received notice of your recent Revdex.com complaint regarding your Sling TV servicePlease accept our apologies for any inconvenience this may have caused We will be unable to refund any charges for the services on this account as we have no record of a prior attempt
to cancel itIf you have any such record or evidence, please respond to this e-mail with it so we can reconsider your case. Please don't hesitate to contact us with any questions or concernsRegards, Sling TV Customer Escalations

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to meI want the credit asap back to my account
Sincerely,
*** ***

Hello, We received notice of your recent Revdex.com complaint regarding your Sling TV service and we would like to apologize for any inconvenience you may have experienced with us.Please provide us with any such record or evidence of a prior attempt of cancellation, then respond to this e-mail with it so we can reconsider your caseYour subscription has been set to cancel at the end of your current cycle to avoid any future charges.Please don't hesitate to contact us with any questions or concerns. Regards, Sling TV Customer [email protected] www.sling.com

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Sincerely,
*** ***
it was never fixedI was given inconsistent information on how to fix the issue and I requested cancellation, as you just statedIt was not fixed therefore I wanted to cancelWhy it wasn't cancelled would be something to ask the person who handled that