Sling TV L.L.C.

Complaint: ***
I am rejecting this response because: I don't want to resolve this issue with the businessI want my complaint remain public to inform people of how this company mistreats consumersThere is no business resolution for this issuePlease keep my complaint visiableI am not interested working with this company anymore.
Sincerely,
*** ***

Hello *** ***, We received notice of your recent Revdex.com complaint regarding your Sling TV service and we would like to apologize for any inconvenience you may have experienced with us.For your trouble, we'd be happy to offer $If you are amenable to this offer, please respond to
your Revdex.com case with your acceptance to have the offer applied to your account.Please don't hesitate to contact us with any questions or concerns. Regards, Sling TV Customer [email protected] www.sling.com

Hello *** ***, We received notice of your recent Revdex.com complaint regarding your Sling TV service and we would like to apologize for any inconvenience you may have experienced with us We have been unable to locate your active Sling TV account with the information provided
Please provide us with the email address of the account in questionOnce we have received this information, we will be able to review your account Please don't hesitate to contact us with any questions or concerns. Regards, Sling TV Customer Escalations ***@sling.com www.sling.com

Hello *** ***, We received notice of your recent Revdex.com complaint regarding your Sling TV servicePlease accept our apologies for any inconvenience caused. For your trouble, we can offer you a refund in the amount of $If you are amenable to this offer, please respond to
this e-mail with your acceptance, or call our customer service line to have the offer applied to your account. Please don't hesitate to contact us with any questions or concerns. Regards, Sling TV Customer [email protected] www.sling.com

Hello *** ***, We received notice of your recent Revdex.com complaint regarding your Sling TV service and we would like to apologize for any inconvenience you may have experienced with us.After reviewing your account, we would like to offer to cancel your account immediately with a full refundThis
will show as refunds in the amount of $If you are amenable to this offer, please respond to your Revdex.com case with your acceptance to have the offer applied to your account.Please don't hesitate to contact us with any questions or concernsRegards, *** ** *** ***
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Hello *** ***, We received notice of your recent Revdex.com complaint regarding your Sling TV servicePlease accept our apologies for any inconvenience caused We see you canceled your service on 3/29/at 10:03AM.For your trouble, we can offer you $If you are amenable to this
offer, please respond to this e-mail with your acceptance, or call our customer service line to have the offer applied to your account. Please don't hesitate to contact us with any questions or concerns

Hello ***, We received notice of your recent Revdex.com complaint regarding your Sling TV service and we would like to apologize for any inconvenience you may have experienced with us.After review of your account, we would like to offer you a prorated refund for $for the remaining days in your
billing cycleIf you are amendable to this offer, please respond with your agreement and at that time the refund will be processed and the account will be cancelled effective immediately. Refunds are processed back onto the original credit/debit card used for payment in 5-business days. Please don't hesitate to contact us with any questions or concerns. Regards, *** ** *** ***
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Hello ***, We received notice of your recent Revdex.com complaint regarding your Sling TV service and we would like to apologize for any inconvenience you may have experienced with us.After a review of your account, we would like to offer you a refund of the $charge on September 10,
and the $charge on September 12, for a total of $and cancel your account immediately If you are amenable to this offer, please respond to this e-mail with your acceptance to have the offer applied to your account.Please don't hesitate to contact us with any questions or concerns. Regards, *** ** *** ***
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Hello *** ***, We received notice of your recent Revdex.com complaint regarding your Sling TV service and we would like to apologize for any inconvenience you may have experienced with us.After reviewing your account we would like to offer you a $credit towards your next billing
cycle. If you are amenable to this offer, please respond to this e-mail with your acceptance to have the offer applied to your account.Please don't hesitate to contact us with any questions or concerns. Regards, Sling TV Customer [email protected] www.sling.com

Hello *** ***, We received notice of your recent Revdex.com complaint regarding your Sling TV service and we would like to apologize for any inconvenience you may have experienced with us.After review of your account, we show the Days Free Trial period started on 9/4/2017, and ended on
9/11/when you were charged for your first month of service for $The account was cancelled effective end of cycle on 9/12/2017. We will be unable to refund any charges for the services on this account as we have no record of a prior attempt to cancel itIf you have any such record or evidence, please respond to this e-mail with it so we can reconsider your case. Please don't hesitate to contact us with any questions or concerns. Regards, *** ** *** ***
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Hello *** ***, We received notice of your recent Revdex.com complaint regarding your Sling TV servicePlease accept our apologies for any inconvenience caused. Our records indicate that your account was used for a portion of the period for which you have requested a refundBased on this, we
can offer you a pro-rated refund for $for the portion of the period you were not using the service. If you respond with your agreement, your account will be cancelled effective immediately and $will be refunded back to your credit/debit card and should appear on your statement in 5-business days after they have been applied. Please don't hesitate to contact us with any questions or concerns. Regards, Sling TV Customer [email protected] www.sling.com

Hello ***,We received notice of your recent Revdex.com complaint regarding your Sling TV servicePlease accept our apologies for any inconvenience caused. The account has been cancelled, but we are unable to provide a refund, as Sling cannot validate or invalidate fraud claimsPlease resolve the
issue with any individuals who may have your card information and could have ordered the service without your authorization, or contact your bank immediately if fraud is suspectedPlease don't hesitate to contact us with any questions or concerns. Regards, Sling TV Customer [email protected] www.sling.com

Hello *** ***, We received notice of your recent Revdex.com complaint regarding your Sling TV servicePlease accept our apologies for any inconvenience caused For your trouble, we can offer you a refund of one month's service, $If you are amenable to this offer, please
respond to this e-mail with your acceptance, or call our customer service line to have the offer applied to your account Please don't hesitate to contact us with any questions or concerns Regards, Sling TV Customer Service ***
*** www.sling.com

Hello *** ***, We received notice of your recent Revdex.com complaint regarding your Sling TV servicePlease accept our apologies for any inconvenience this may have caused. After review of your account, we will be unable to refund any charges for the services on this account as we have no
record of a prior attempt to cancel itIf you have any such record or evidence, please respond to this e-mail with it so we can reconsider your case. Please don't hesitate to contact us with any questions or concerns. Regards, *** ** *** ***
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Complaint: ***
I am rejecting this response because: Sling TV is stealing my money, at this point I don’t want the refundInstead I’ll use my own money to fund a campaign to expose SlingTV as a fraud business that cheat consumers
Sincerely,
*** ***

Hello , We apologize for the inconvenience that this has caused youWe have been able to find and resolve your payment issueThe disputed charges can be refunded back to your Credit/Debit card and should appear on your statement in 5-business daysPlease let us know if you accept this offer
and have any further questions or commentsRegards, Sling TV Customer Service ***
*** www.sling.comTell us why here

Complaint: ***
I am rejecting this response because:This is the same cut and paste type of response I was getting beforeAs I have made very clear, since I canceled the service before I should ever have been charged for it, I also discarded any and all e-mail associated with sling soon thereafterI had no reason to believe at any time that I would need them any further and therefore I have nothing to provide you in the way of a cancellation confirmationI DO THIS WITH ALL COMPANY/SITE INFORMATION THAT I NO LONGER USE OR NEEDI would not put forth this kind of effort if I weren't fighting for what I believe is rightI am asking for the full amount of $179.94, not a penny moreI am asking that the company be fair [especially after confirming a lack of usage over the last three months], as I am beingIt cost the company nothing to provide this service as the service was not provided nor usedI am asking that the company actually listen to a fair requestOffering one month return is really quite insulting still, placing a very low amount on the value of its customersIf I did not feel that I have a legitimate complaint and request, I would not pursue it, but to the contrary, I find that my request is very reasonableI wouldn't go to a retail store with a return and hope to only get 33% of my money backIf I didn't use it, I should get all of it backI did not use your service because I believe, in good faith, that we cancelled the service prior to the end of the trial periodTherefore, months of non-use should equal months return
Sincerely,
*** ***

Hello *** ***, We received notice of your recent Revdex.com complaint regarding your Sling TV service and we would like to apologize for any inconvenience you may have experienced with us After reviewing your account, we'd be happy to offer to cancel your account immediately
with a full refund in the amount of $If you are amenable to this offer, please respond to your Revdex.com case with your acceptance to have the offer applied to your account Please don't hesitate to contact us with any questions or concerns. Regards, Sling TV Customer Escalations [email protected] www.sling.com

Complaint: ***
I am rejecting this response because:Do you ever listen to your customers or notYou just are copying the same thing over and againI was charged wronglyWe never do watch these fights, nor did anyone else in my house or by mistakeI was not even at home when this charge happenedAnd sling tv is handled by my in our home not by my yr old child in case you think he had ordered the fight for his viewing. Have you open your facebook forum or any previous Revdex.com issue against youThere have been complaints already that their account was charged for some *** which they did not order which is same as my caseYou are just sticking to one thing that you dont do refund and adamant on thatJust try to listen what the other party has to sayMoreover the *** that was charged for that fight has not even started, you could already refund that since no one has seen it Just for once try to be consumer friendly are try resolve the issueWhat other option you have here, you give me months of free service to adjust this amountThat would do for me
Sincerely,
*** ***

Hello *** ***, We received notice of your recent Revdex.com complaint regarding your Sling TV service and we would like to apologize for any inconvenience you may have experienced with usThe *** Express will have to be returned to the manufacturer with proof provided of the return before we
can exchange the offer for a *** Fire StickFor instructions on returning your equipment, please go to support.***.com and visit their page Instructions for Returns and Warranty ReplacementsOnce you have sent the device back, please with the tracking numberPlease let us know if you have any further questions or commentsSincerely, Sling TV Customer Escalations [email protected]