Sling TV L.L.C.

Hello ***, We received notice of your recent Revdex.com complaint regarding your Sling TV service and we would like to apologize for any inconvenience you may have experienced with us.After a review of your account, we would like to offer you a refund of $ In addition, we can
confirm that your account was cancelled, effective October 12, If you are amenable to this offer, please respond to this e-mail with your acceptance to have the offer applied to your account.Please don't hesitate to contact us with any questions or concerns. Regards, *** ** *** ***
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Complaint: ***
I am rejecting this response because:My three year old son was the only person home besides me at that timeI certainly did not order the pay per viewHe is not capable of entering passwords or credit card information.
Sincerely,
*** ***

Hello *** ***, We received notice of your recent Revdex.com complaint regarding your Sling TV servicePlease accept our apologies for any inconvenience caused. For your trouble, we can offer you $If you are amenable to this offer, please respond to this e-mail with your acceptance.Please don't hesitate to contact us with any questions or concerns. Regards, Sling TV Customer [email protected] www.sling.com

Hello *** ***, We received notice of your recent Revdex.com complaint regarding your Sling TV service and we would like to apologize for any inconvenience you may have experienced with us.After reviewing this issue we would like to offer you a refund in the amount of $If you are
amenable to this offer, please respond to your Revdex.com case with your acceptance to have the offer applied to your account.Please don't hesitate to contact us with any questions or concerns. Regards, Sling TV Customer [email protected] www.sling.com

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to mePlease refund me the I did log into your website It’s not my fault after following the sever screens to cancel that your website did not accept my cancelation Regardless I called ASAPI could see if I still was watching SlingBut I called within hrs of noticing this on my bank account Your company should refund people and not put the blame on your customers
Sincerely,
*** ***

Hello *** ***, We received notice of your recent Revdex.com complaint regarding your Sling TV service and we would like to apologize for any inconvenience you may have experienced with us.After reviewing your account we show that your account has been successfully cancelled as of 9/23/
Your account renewed on 9/22/and was used on 9/23/As your account was cancelled and utilized after the renewal on 9/22/2017, you will continue to receive Sling TV service through your current service period, which ends on 10/22/2017. At this time, we will not be able to issue a refund on your accountPlease be advised that Sling TV is a pay in advance, non-refundable servicePlease review our Terms of Use here: https://www.sling.com/terms-of-useIf you are amenable to this offer, please respond to this e-mail with your acceptance.Please don't hesitate to contact us with any questions or concerns. Regards, *** ** *** ***
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Hello *** ***, We apologize for the inconvenience that this has caused youWe have been able to find and resolve your payment issueOn March 22, 2017, additional programming in the amount $ were added to your subscriptions by other methods than an Sling TV agent You
stated that you did not authorized the extra programming to your account Unfortunately, we will be unable to refund any charges for the services on this account Sling TV cannot validate or invalidate fraud. If you suspect any fraudulent activity on your card, please contact your bank or card issuer immediately. Please let us know if you have any further questions or comments. Regards, Sling TV Customer Escalations***
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I will make sure people know that you do bad businessYou will not get another dime from meI will be taking this to social mediaI don't need the link for local channels nowI know now that you guys are deceiving people
Complaint: ***
I am rejecting this response because:
Sincerely,
*** ***

Hello ***, We received notice of your recent Revdex.com complaint regarding your Sling TV service and we would like to apologize for any inconvenience you may have experienced with us.We will be unable to refund any additional charges for the services on this account as we have no record of a
prior attempt to cancel itIf you have any such record or evidence (i.ecancellation email), please respond to this e-mail with it so we can reconsider your casePlease don't hesitate to contact us with any questions or concerns. Regards, Sling TV Customer [email protected] www.sling.com

Hello *** ***, We received notice of your recent Revdex.com complaint regarding your Sling TV service and we would like to apologize for any inconvenience you may have experienced with us After reviewing your account we would be happy to issue a refund for the PPV fight of $
If you are amenable to this offer, please respond to your Revdex.com case with your acceptance to have the offer applied to your account Please don't hesitate to contact us with any questions or concerns. Regards, Sling TV Customer Escalations [email protected] www.sling.com

Tell us why here...Hello Mr*** ***, We received notice of your recent Revdex.com complaint regarding your Sling TV service and we would like to apologize for any inconvenience you may have experienced with us.We have reviewed the account under the provided email and show it was started on the day
free trial on 01/16/and renewed for the monthly service on 01/23/before it was cancelled on 01/24/We have no record of any attempt to cancel prior to 1/24/Whenever an account is cancelled, there is a confirmation email automatically sent.As a one-time courtesy, we would like to offer to cancel the account immediately with a refund of $If you are amenable to this offer, please respond to your Revdex.com case with your acceptance to have the offer applied to your account.Please don't hesitate to contact us with any questions or concerns.Regards, Sling TV Customer [email protected] www.sling.com

Hello ***, We received notice of your recent Revdex.com complaint regarding your Sling TV service and we would like to apologize for any inconvenience you may have experienced with us Unfortunately we are not able to issue a refund on gift cards as they are nonrefundableWe would be more than happy to redeem your gift card on your accountIf you are amenable to this offer, please respond to your Revdex.com case with your acceptance to have the offer applied to your account Please don't hesitate to contact us with any questions or concerns. Regards, Sling TV Customer Escalations [email protected] www.sling.com

Hello ***, We received notice of your recent Revdex.com complaint regarding your Sling TV service.We apologize for the inconvenience this may have caused youUpon reviewing your account, we show the *** fight was ordered on 8/26/Once the *** fight is ordered it is non-refundable.We have not
registered any system issues at this timePer the terms of service internet speed in your home are not controlled by Sling as such no refund is available.Please don't hesitate to contact us with any questions or concerns. Regards, *** ** *** ***
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Complaint: ***
I am rejecting this response because: You are mistakenI have more than adequate speed for your serviceYou’re obfuscating for your flawed serviceSeveral aspects of Sling TV have never workedFor instance, watching DVR’d *** programming makes the app crash evey single timeNo other channel does thisCalling customer service is useless.
Sincerely,
*** ***

Hello ***,We have received your response to our answer on the Revdex.com complaintOn December 29, we did refund your account $on the email account ending with gmail.domWe can confirm the email account ending with gmail.com was cancelledOverdraft fees are nonrefundableAs per Sling TV's Terms of Use, you are solely responsible for any overdraft fees charged by your financial institution Should you have any questions or concern please do not hesitate to contact us.Regards,Sling TV Customer [email protected]

Complaint: ***
I am rejecting this response because: Sling has denied me my refund and has yet to provide me with any documentation or proof that I requested this serviceI would like a refund.
Sincerely,
*** ***

Hello , We received notice of your recent Revdex.com complaint regarding your Sling TV service and we would like to apologize for any inconvenience you may have experienced with us.Thank you for providing the information to find your account. we have review your provided information, as we have no record of a attempt to cancel it prior to Nov 2nd.We will be unable to refund any charges for the services on this accountIf you have any such record or evidence, please respond to this e-mail with it so we can reconsider your case. Please don't hesitate to contact us with any questions or concerns. Regards, *** ** *** ***
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Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to mePlease have Slingtv when I can expect my service to be reactivated
Sincerely,
*** * ***

Hello
***, We received notice of your recent Revdex.com complaint regarding your Sling TV servicePlease accept our apologies for any inconvenience caused. After reviewing your account the device was not shippedFor your trouble, we can offer you $If you are amenable to this offer, please respond to this e-mail with your acceptance, Please don't hesitate to contact us with any questions or concerns. Regards, Sling TV Customer [email protected] www.sling.com

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me Thanks to the Revdex.com for the assistance!
Sincerely,
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