Sekure Merchant Solutions

Thank you Jackie from Sekure Merchant Solutions working with you was a pleasure, your'e help very much appreciatedI have not had a problem since working with you and your professionalism very much appreciated, again THANK YOU for solving my problems!

The customer service with Sekure Merchants has been fabulousIn particular Jamie-Lee C***Jamie has assisted me in a few equipment issues as well as suppliesJamie also met and matched any competitors attempt to persuade our business to change processorsIn my year plus experience with other merchant companies Sekure Merchant has been number one!

I had to close my store due to end of lease Mandy (my representative) was very helpful in discontinuing service with the Credit Card Company It was a pleasure working with her

Dear Sekure Merchant Solutions:
We have been very satisfied with the customer service provided by our relationship manager, Cassandra P***
Sincerely,
*** *** * *** *** ***

This company has contacted me multiple times over the last months Each time, I have asked the sales repto please remove me from their marketing list The last conversation I was told by the repthey are a "brokerage firm" and do not have calling lists I have refused services and they continue to call to solicit services despite my refusals and request for our company to be removed from their calling list

My Account Team Member gave me clear directions and answers to respond to the alert I received on our merchant account
She took care of it immediately and most of all cheerfully
Thank you
Candy Cogan
Accounting
Access Lock Technologies, Inc

Jamie Lee C*** has been my contact since inceptionShe has always been there when I have questions or need helpVery courteous and sympathetic towards the hurdles that small businesses experience

Recently our business was having problems processing with a particular credit card company For two weeks I worked with the credit card company to resolve this issue to no avail I then called Dex at Sekure Merchant Solutions After getting the details she began working on the issue and in one day had contact information and faciitated a fix for the problem I was having Thank you Dex for helping us make our client happy! *** ***, *** *** ***, Reedsburg, WI

Like numerous others have already stated, I had trouble getting this company to disengage their sales calling tacticThe person calling me was Danielle Gallant, and in all honesty, I only gave her one chance to stopThis being the 3rd time she called, knowing that I was out of the office but would respond to her email request when I got back, I decided to ask her to take my name, number, and company off her list, and not call againWhen she didn't stop her tactics, and kept talking, I hung up on her

Shant from Sekure Merchant has made my day a whole lot easier....Thank you

Our credit card payments fees have been getting highI have been looking at other alternatives and companies in an effort to find a more competitive optionAt the same time, I called our current company, Sekure Merchants, to see what they could doLaura Benjamin, our Relationship Manager, was very quick in getting us a 50% reduction in our ratesShe was extremely helpful and went out of her way to satisfy us

Shawn F* is our Rep for Sekure He is helpful and on the ball If we need assistance he is there It's really nice to have a personal contact when we have a question Been a great experience

*** ***, Relationship Manager with Sekure made it easy to resolve our issue He took the time to find the facts and assure us that everything was resolved, leaving no doubtI really appreciate his professionalism It is very important to us that we have a "Go-To" person who is a living being and can answer the phone/email

I have been in business before there were credit cards, so I have been through a few!! I have never had the quality care and personal service that I have recieved from Sekure Merchant SolutionsThey always answer or get back to me in a couple of minutes They all want your business but many do not follow through, Gary A*** is my personal contact and he is always there formeI really appreciate that

I had a very good experience working with my rep Katherine She was very helpful and understanding

This company calls our office one to two times a day I man name Jordan They insist they aren't selling anything They've been told repeatedly that we aren't interested and not to call and persist in calling It is harassment and must stop This is the first step The next step is having to hire an attorney

Joshua C*** cold called our company yesterday to see if we were happy with Sekure Merchant SolutionsAfter hearing we had other companies calling us to be our credit card merchants Joshua told me he would review our account to see what he could do for us In less than hours he called me back with an offer that is even better than what we had currently with Sekure Merchant SolutionsJoshua's follow through and positive attitude gave me a reason to stay with Sekure Merchant SolutionsHigh five to Joshua!

They've been warned over a dozen times to discontinue calling and harassing our companyWe receive on average four to five calls per day and each time they're asked to remove our number from their call list - this is the type of business you don't want to do business with

As a new client, Shawn F*, our relationship manager was very polite & courtesy-Took the time to answer questions and explain in detail information that was not clear

Mandy did a great job following up with me after my first inquiry Being new to the system, I had basic questions about viewing statements and she was very helpful getting me the answers I needed