Sekure Merchant Solutions

Do not get involved with these peopleThey say it is 100% risk free but then try to charge $for early termination Don't believe their lies

Our business has been aggressively harrassed by Sekure Merchants Jennifer specifically calls our business to times a day asking us to turn over our credit card information We are a medical practice and first, this would violate HIPAA laws to turn over patient information, second, I have asked Jennifer repeatedly not to call me for a week now, but yet everyday she calls to times a day I blocked her original number, so she started calling from another number, which I then blocked She is now calling from a third number We deal with medically emergencies and here they are tieing up our phone line with their selfish and beligerent actions We want them to stop calling us What an awful company!

The service I received was great Always able to reach the right people when there was a problem We were told in the beginning that we could run credit cards thru our POS system That was not correct, however we did process thru Sekure Merchant Services for the stores that did not use POS

Jamie L** *** and her team are very quick to respond to my request's and question's regarding our account I have been very happy with the service they provide

I have had very good luck working with Moe at secure merchant solutionsMoe has been very helpful in getting my accounts competitive and working wellI would recommend working with Moe

I'm very happy as a new client to have people I can talk toJames was great at getting though my 1st issueThanks Sekure

SekureMerchant signed our company up with *** *** *** to process our periodic credit cards sales in April After many months of limited credit card transactions, we asked them to initiate a cancellation of our account due to it not being worthwhile for us We are being billed a monthly fee by *** We were told we had a three-year agreement and there would be a cancellation fee of approximately $ We told them we were unaware of any such long-term agreement We were sent a copy of terms and conditions indicating such, but we informed them they we were never shown those at the time we signed our agreement They eventually told us that *** would cancel our contract after we told them we were going to go to Revdex.com and file a complaint At this time, no cancellation has taken place

So far it has been an excellent experienceThe company has fulfilled their promises and are providing an excellent serviceDaniel S*** has been a pleasure to work withHighly recommend doing business with Sekure Merchant Solutions

Jamie*** *** has been our Relationship Manager for a few years now and I have nothing but good things to say! She follows up periodically to make sure everything is going well, has always been attentive and helpful when I've had questions about our rates or billing Most recently we had a technical issue with our credit card processing which turned out to be our software, not a merchant issue at all, and she still went above and beyond to help me get things resolved on our end I've also recently worked with another member of her team and she was very helpful and pleasant to work with as well Can't say enough good things about Jamie!

Stephanie Landegrine is the best rep both on the front end for purchase and on the back end for support
Give her a big raise She has earned it
Mike Brooks

We have had a great experience with Sekure Merchant SolutionsThey are quick to respond when we have an issue and just as quick to resolve all issues

Jamie-Lee has to be the most upbeat, positive person I have ever dealt with in the business world She was professional, courteous and happy to answer all my questions, and very patient with my lack of knowledge regarding the PCI Compliance difficulties I was having Right away she knew something was not right and took the time to be sure everything turned out in the best interest of my company's welfare She deserves to be recognized for her hard work, dedication and obvious sincere concern for her customers!

Brian W*** was excellent at teaching me Credit Card Brian was very patient and answered all my questions and was friendly and a pleasureIt is not just about getting the best rate (which we do), but friendly customer service......because I don't know what Brian knows in regards to HIS line of work It was refreshing to not feel like I was putting someone out for not knowing what they doThank you Brian for the excellent service

Sekure was able to negotiate a lower rate than we were able to get on our own They have handled any updates, questions or problems we have had with the credit card merchants upon notification by us

This company KEEPS CALLING after I keep telling them no and to take us off of there call list Lou K*** called today and after I said we were not interested and that we did not want their analysis, he refused to stop insisting we accept their (fake) offer and got very aggressiveI said NO several times and his response was he "does not hear the word NO" let me be clear here....WE ARE HAPPY WITH OUR MERCHANT ACCOUNT JUST THE WAY IT IS AND TAKE US OFF YOUR CALL LIST ASAP! I A SAYING NO TO YOUR OFFER!!!! STOP CALLING OUR OFFICE! YOU ARE TAKING US AWAY FROM OUR PATIENTS AND WE DO NOT APPRECIATE THAT! RUDE!
* ***

Karen S*** is my contact at Sekure Merchant SolutionsShe and her colleagues have been most helpful to my companyI would highly recommend Sekure Merchant to other businesses

Cassandra is a customer service rep that always stays in touch with you and is always there when you need her for anything, even if it is not in her wheel house She goes above and beyond what is required of her to help you and you can tell when you are talking to her from her voice that she always has a smile on her face You never talk to her without hearing that smile in her voice and that means alot She is a very valued person to me and should be to you Prior to getting her, I dreaded calling the customer service center because I never got results and they sounded automated, so needless to say I am super excited to have Cassandra on my side
She is Awesome and I am glad you have her
Thank you,
*** ***
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Promised better rates (didn't happen)
Promised free transactions for the beginning of the processing (didn't happen)
When I cancelled due to all the broken promises, I am in a year contract (which they didn't expose) and supposed to pay horrendous cancellation rate
Stay away from them as far as possible!!
They lie to get you in the door and then you are trapped

Recently had a concern, and Sekures employee was right on the problem, with a call back to check up on the results Then again she sent an email with her contact

This company has called repeatedly for over year, and every single time I have told them we aren't interested in their services and they need to stop callingOn October ***, I had a sales woman named Melanie yell at me on the phone because I refused to transfer her over to my colleagueI told her times to stop calling here, and she very rudely told me that since they were calling for my colleague, I had no authority to tell Sekure to stop calling our companyShe then proceeded to yell that she would continue to call me in the future if I didn't transfer her immediatelySekure has repeatedly harassed my company with very mean sales people, after I have told them for the past year that WE ARE NOT INTERESTEDI do not understand how a company with such awful sales practices is allowed to remain in business and continually harass