Priceline.com

Dear Ms***, We are contacting you today regarding your vacation package reservation for Trip Number [redacted] We are writing to let you know that we received your Revdex.com concern in our Executive OfficesWe understand your concerns about the schedule changeWe apologize for any inconvenience; however, we are unable to provide any compensationAirlines adjust their schedules for a number of reasons, including air traffic changes, change of equipment, weather, route popularity and other reasonsWhen a schedule change occurs, we make every attempt to notify you of the changes via email prior to departureIn addition, your itinerary is always available on our website to determine if there has been a schedule change In regard to the hotel component of your trip, we recommend you contact the hotel directly concerning a late checkout time request We apologize for the inconvenience and thank you for giving us the opportunity to assist you Sincerely, [redacted] Executive Offices

Complaint: [redacted] I am rejecting this response because: Sincerely, Kaye Stroud I do not accept this because they took off the page that shows I chatted with their service person who said if you click on yes, I want insurance you will have itThey must have conveniently lost the page where I clicked yes, for $and signed my initialsDid you also see that there is no way out of anything, so if you die, too badAlso, as I have previously asked for at least times, why can't the executive office call me?? If they cared an ounce about customers, it seems to me they would be more than happy to help or assist youNot priceline.con, they only want money!!

We have received the consumer’s additional comments As you requested, we have again reviewed this matter to see if we overlooked anything that might support a more favorable conclusionThe consumer selected a non-refundable Published Price reservation at the [redacted] The consumer contacted Priceline on July 2, requesting a refund for the July 17, reservation due to a death in the familyOn behalf of the consumer, Priceline contacted [redacted] ***, the General Manger of the [redacted] concerning the consumer’s refund request, and we were advised that the hotel cannot waive the cancel penalty Please note that the cancel policy is established and charged by the property and not priceline We are sorry that we are unable to assist the consumer any further in this situation, and suggest that the Bureau/consumer contact the General Manager of the [redacted] directly for any further assistance Sincerely, [redacted] priceline.com This contract for request number [redacted] was originally initialed on 2014-06-22:53: [redacted] Check-In: Thu, Jul 17, 2014Check-Out: Sun, Jul 20, 2014Nights: NightsRooms: Room Room1: [redacted] Room Type: Queen Beds - Nonsmoking Room - Free Internet, Fridge, Microwave Hotel Freebies: Special Discount 10% off — Free breakfast, free internet in room and free parking Summary of Charges Room Cost: (details) avgper room, per night $ Rooms: Nights: Room Subtotal: $ Taxes & Fees : $ We've chopped fees on this hotel Total Charges: prices are in U.Sdollars $ Best Price Guarantee on this hotel Mandatory fee of is collected at the hotel Important Information • Room Description: QUEEN BEDS NONSMOKING FREE HI SPEED-REFRIGERATOR-MICROWAVE-LAPDESK CURVED SHOWER ROD-WORK AREA- [redacted] SHWRHEAD • Rate Description: Websaver - Full pre-payment required upon booking • Hotel Freebies Details: Special Discount 10% off — Advance Purchase Offer Details Free breakfast, free internet in room and free parking Promotion Details Negotiated Specials may be limited to certain dates and subject to availability x close window • Cancel Policy: For the room type and rate that you've selected, you are not allowed to change or cancel your reservation If you cancel your room, you will still be charged for the full reservation amount • Guarantee Policy: Reservation is guaranteed for arrival on the confirmed chedate onlyIf you don't cheto the hotel on the first day of your reservation and you do not alert the hotel in advance, the remaining portion of your reservation will be canceled and you will not be entitled to a refund • Your credit card is charged the total cost above at time of purchasePrices and room availability are not guaranteed until full payment is received Your PayPal account is charged the total cost above at time of purchasePrices and room availability are not guaranteed until full payment is received • All rooms are booked for double occupancy (i.eadults) and accommodations for more than two adults are not guaranteed • The reservation holder must present a valid photo ID and credit card at check-inThe credit card is required for any additional hotel specific service fees or incidental charges or fees that may be charged by the hotel to the customer at checkoutThese charges may be mandatory (e.g., resort fees) or optional (parking, phone calls or minibar charges) and are not included in the room rate Initial Here: I have read and agree to abide by the Terms and conditions and privacy policy

I am in receipt of the complaint initiated by the above-mentioned consumer and appreciate the opportunity to respond According to the consumer, the reservation was booked for the wrong travel date Attached hereto is a copy of the consumer’s initialed contract page agreeing to the non-refundable and non-changeable terms and conditions of the purchase as well as the following selected travel dates: Airfare Details Depart: Wed, April 15, Return: Tue, May 19, Departing Airport: [redacted] Arrival Airport: [redacted] As requested, priceline confirmed the travel dates selected and authorized by the consumer I am sorry that the consumer’s selected purchase is non-refundable and unable to assist with a refund Thank you for the opportunity to clarify Sincerely, [redacted] priceline.com This contract for request number [redacted] was originally initialled on Thu Mar 17:59:EDT Your Trip Summary We Recommend Trip ProtectionLife is uncertain...plan for the unexpected.Get the following protection up to the limits listed below and much more for $per person 100% Trip Cancellation and Trip Interruption Protection reimburses for cancellations due to unforeseen illness of traveler, family members and traveling companions, death in the family, job loss, natural disaster at departure or destination city or other specified events $Baggage and Personal Effects reimburses for lost personal effects as well as checked baggage throughout your trip $50,Emergency Evacuation coverage pays for the cost of medical transportation to the nearest medical facility and/or to your home in the event a serious medical situation requires an evacuation $1,Medical Expense Coverage $10,Travel Accident Protection 24/Hour Live Travel Assistance A real person available to assist you any time of the day with last minute flight or hotel changes, luggage locator services, cash transfers, medical assistance services and emergency services Airfare Details Depart: Wed, April 15, Return: Tue, May 19, Departing Airport: [redacted] Arrival Airport: [redacted] Flight Times: The airlines will choose your flight timesYour trip will start between a.mand p.mand you will arrive no later than 12:a.mthe next day Connections: Maximum of connection each way(layovers will be no longer than hours) Ticket Delivery: Electronic Tickets Passengers: [redacted] Aircraft: Jet aircraft Summary of Charges Airline Ticket Offer Price: $per ticket Govt Taxes, Airline Fees and Agent Fees: $per ticket Number of Tickets: Airline Ticket Delivery: $(Electronic Ticket) Airfare Subtotal: $ Total Trip Cost: (All prices are in US dollars) $ Baggage fees are not included in your trip cost Important Information • Your airline tickets are non-refundable, non-transferable and non-changeable • Your tickets will be round-trip, coach class tickets issued on one of Priceline's partner airlinesYou must fly on the flights assigned to you Upgrades and standbys are not availableIf you do not take your outbound flight, the airlines will automatically cancel the remainder of your reservationIf any part of the ticket is unused it has no value after ticketed departure time • Name Your Own Price tickets issued through Priceline are not eligible for frequent flyer miles Priceline customers are protected by the same airline regulations extended to all passengers, including protection against overbookings and baggage loss • If we find an airline that accepts your price, we'll immediately purchase your tickets using the payment information you provided • You will be issued electronic ticketsRemember to bring a valid government-issued photo ID with you to check-in [redacted] I have read, accept and agree to abide by Priceline.com's terms and conditions and privacy policy

Complaint: [redacted] I am rejecting this response because:it is fairly obvious which hotel is being offered for a lower price in the Express DealsThere are only [redacted] hotels in [redacted] , of which are geographically located outside the area in questionOut of the two remaining hotels, is an all inclusive and the other is the hotel I purchased The Express Deal is not for an all inclusive, meaning that it could only be the [redacted] So yes, you are offering the hotel at a lower rate and now refusing to honor your low price guarantee These numbers are based on all [redacted] hotels in [redacted] , not just those offered by Priceline I have used your NYOP services since 2007, and have easily won over bidsThis is the first time I've had to make a dispute under your low price guarantee, and your failure to honor it is appallingYou have lost any future business from me, and I'll make sure to advise others against your websiteI'll be using [redacted] from now on instead, because their parent company stands behind their product I'll also be putting in a credit card dispute to see if *** will help make this rightIf not, at lease you'll be charged a non refundable merchant dispute fee to offset some of your ill gained profit Sincerely, [redacted]

Complaint: [redacted] I am rejecting this response because: This is a deceptive practice While researching hotels in [redacted] on the website, the specific area is listed in parentheses, in my case ( [redacted] ***) The given hotel is listed as ( [redacted] ) I looked at all hotels listed as ( [redacted] ***) before attempting the name your price option and expected any hotel I was given to have that distinction Again, I reiterate, VERY deceptive practice! Sincerely, [redacted]

Dear MrWinchester, We are contacting you today regarding your reservation at the [redacted] Rio Grande Valley for Trip Number [redacted] We are writing to let you know that we received your Revdex.com concern in our Executive OfficesWe understand that you accepted hotel is not listed as one of the examples on our websiteWe provide some hotel chain examples to illustrate what you might expect when choosing a Star LevelWe do indicate that the brands shown are only examples and may not be a part of our programAlso, every hotel is different and not all hotels within a certain chain will have the same star level rating We are very careful to rate each hotel on its own merits and quality You selected a 2-star property, and we rated the [redacted] Rio Grande Valley as a 2-star hotelIt?s understandable that you may be concerned about the rating of the hotel you were booked in; however, we are confident that it will meet all the requirements of your selection We understand that you feel unsafe; however, we do not have control over the surrounding area of the hotel Also, we apologize that you are unhappy with your upcoming hotel accommodationsWe do evaluate each participating hotel on many different criteria, including cleanliness, guest satisfaction, d?cor, etcWe are sorry to hear that this hotel falls short of your expectations We have researched to find that this hotel does meet our expectations for the star rating selected on our websiteOur competitors also rate this hotel as follows: Orbitz.com = stars Expedia.com = stars Travelocity.com = stars Per our Quality Experience Guarantee, your hotel has been star-rated by priceline according to our rigorous rating systemThis means that our hotel staff has researched your hotel, reviewed customer comments and compared star ratings assigned by other rating servicesThe hotel you get will meet priceline's strict quality standards We do feel that this hotel is properly rated through our system and we are not willing to offer compensation at this timeHowever, if you do find that you experience problems while at this hotel and the front desk is unable to assist, please contact our Customer Service department for further assistance We apologize for the inconvenience and thank you for your time Sincerely, [redacted] Executive Offices

Complaint: [redacted] I am rejecting this response because:That is the problemOne representative told from the fraud department states they would credit my account but my bank had to speak with them since it was so oldThen my bank tries to call them and left messages but with no success of contactAn email address that your rep provided to me and my bank was invalid When I tried to call the fraud department again I spoke with a rep who was rude and would not allow me to tell him situationWhen I advised that I would report y'all to Revdex.com and that I would contact a lawyer, he told me to go right ahead and kept telling me bye bye anytime I tried to speak after that I am getting nothing but the run Asround from this business Sincerely, [redacted] ***

RevDex.com, Inc Our record indicates that this matter has been addressed with the consumer, and the reservation was cancelled Sincerely, [redacted] Priceine.com

Dear [redacted] Thank you for taking the time to contact us regarding your Vacation Package Request Number [redacted] We are writing to let you know that we received your Revdex.com concern in our Executive OfficesAs we understand, you are requesting details of the amount that was not refunded from your package costThe breakdown of charges for your reservation are as follows: Air ticket reservation: $ Hotel reservation: $ ---------------------------------------------------------- Total Vacation Package Cost: $ Less: Refund, Air ticket reservation: ($424.21) ---------------------------------------------------------- Updated Vacation Package Cost: $ ====================================== We apologize; however, our system does not display a breakdown of the taxes and services fees for this package Please note that the $is for the hotel portion of your packageAs stipulated on the Contract Page we presented you prior to booking, for the hotel portion, " If you cancel your room, you will still be charged for the full reservation amount." For your reference, I have sent you a copy of your Contract PageThis will be sent through a separate email We hope you find this information helpful Sincerely, Berna A [redacted] Executive Offices

Dear [redacted] We are writing you today regarding your airline reservation under Trip Number [redacted] Per our previous conversation, we would like to confirm if the authorization or duplicate charge, as well as the overdraft fees are still reflecting on your accountIf so, please call us at ###-###-#### so we can contact your bank for further assistanceThe Executive Office hours are 9:a.mto 6:p.mEastern Time, Monday through SaturdayYou will need to enter your Trip number, which is [redacted] when you contact usPlease note that the number provided above is a United States phone number, and you may incur toll charges when calling from outside the United States or Canada.We look forward to hear from you.Sincerely,Nico T [redacted] Executive Offices

Dear Mr***, Roman"> We wanted to take this time to contact you regarding your Revdex.com concern which we received in our Executive Offices We understand that you had concerns in using the Priceline [redacted] credit card right after applying and the $BonusYou were right that if you applied for and were approved for the Priceline Rewards [redacted] Card, you will receive your credit card in the mail within business days from the date you were approvedHowever, if you were signed in to your Priceline profile at the time you were approved, the credit card information is stored in your profile under the payment info section You may use the credit card to make a purchase at any time on our websiteIf you were not signed in to your profile at the time you were approved, you will need to wait until you receive the credit card in the mail to use it on any purchase The $Bonus comes in the form of a statement credit When Barclay?s sends you your first credit card statement, you will see a credit of $in the statement summaryIf you have additional questions, you will need to contact Barclay?s customer service team directly for further assistanceTheir phone number is: [redacted] Their website address is: [redacted] We truly apologize that we will be unable to guarantee the prices on our websiteOur booking system is linked to our travel partners' booking system, just as any other Internet travel service or travel agency Rates can change by the day, hour and even minute based on supply (availability) and demand and we are unable to hold a certain reservation price for you We are sorry we did not provide you the answers you were looking for and we thank you for your time Sincerely, [redacted] Executive Offices

Tried to book a flight through Priceline.comGave me an error saying that it was unable to book the flightSo I tried again another timesThen went to [redacted] to book the flight worked like a charmI received a confirmation number though [redacted] The later when I checked the emailI received one from Priceline.comThey had charged my accountSo now I have sets of ticketsI called PricelineThey told me that they did not have any issues with their systemThey also told me that they could not do anything to help meBasically all Pricelines fault yet they will not refund my moneyThey told me I need to have [redacted] refund my moneyIn my opinion, it is not [redacted] fault, and Priceline should refund me

Dear [redacted] I am writing you today regarding your hotel reservation with the [redacted] under Trip Number [redacted] class="MsoPlainText"> I am writing to let you know that we have received your Revdex.com complaint in our Executive OfficesI understand your request for a refund because you were concerned about the location and safety of your confirmed hotel When requesting a reservation using the Express Deals option where the hotel's name is not revealed prior to purchase, we provide you with the area map that break major cities into more manageable areaThis map will clearly outline the boundaries of the area in which the reservation will be bookedYour confirmed hotel is guaranteed to be within the area boundaries shown prior to purchaseAlso, the map you review during the request process will display that the area includes additional cities and/or statesYour hotel can be located anywhere within the shaded area shown in the map during the request process and once hotel rooms are purchased, they cannot be changed or cancelled - by us or by the hotel that accepts your offer We have reviewed your reservation and verified that the [redacted] is inside the shaded area of the map that we presented for the [redacted] - [redacted] areaUnder circumstances, your reservation would have remained non-refundable However, we will make a one-time exception to refund your reservation in full because we value your businessYour refund for USD was issued today, June 13, Your refund will be processed through our system within one business dayIf you need to check the status of your refund after a few business days, please contact your bank directly to inquire about their processing time We look forward to serving your future travel needs Sincerely, Nico T [redacted] Executive Offices

HelloPlease see our response below that was sent to our customerThanks [redacted] We are contacting you today regarding your United Airlines ticket booked under Trip Number [redacted] We are writing to let you know that we have received your Revdex.com concern in our Executive OfficesAs we understand, [redacted] was unable to locate your reservation and no one contacted you back regarding your insurance claimWe apologize for any inconvenience this may have caused We contacted [redacted] ; however, they are unable to find your booking in their systemWe are currently investigating this issue and forwarded all the information that will help them locate your reservation [redacted] has advised that they will honor your trip protection and they will contact you back for any updates regarding your claim We apologize for any inconvenience and thank you for giving us the opportunity to assist you Sincerely, [redacted] Executive Offices

Please see the response we sent to the customer below [redacted] "Cambria","serif Thank you for taking the time to contact us regarding your reservation at the [redacted] for Trip Number [redacted] We are writing to let you know that we received your Revdex.com concern in our Executive Offices.We apologize for the difficulty you encounteredWe understand you are requesting for a full refund of your reservation because you advised the description of coverage for the travel insurance purchased was not presented prior to bookingWe reviewed your information and verified that the entire policy including the terms and conditions of the travel insurance purchased was presented to you prior to bookingWe sent you a separate email that contains a copy of your contract page for reviewTravel insurance protects all passengers on the request against unforeseen illness, injury, baggage loss, and moreThe coverage generally includes trip interruption/cancellation for certain reasons, medical expenses, emergency evacuation for medical reasons, the return of mortal remains, and lost/stolen baggage/belongingsOur records indicate, your reservation was canceled for a refund of USD on November 27, Please note that Travel Insurance in the amount of USD is non-refundableThe refund was processed through our system within one business day; however, bank processing time varies, so please check with them if you don't see the refund in your account within a few business days.Thank you for your time and we hope you find this information helpful.Sincerely, [redacted] Executive Offices

We are sorry that the consumer is not satisfied with the location of his/her non-refundable Name Your Own Price hotel room accommodations at The [redacted] , Wisconsin Priceline discloses that we will find a room in a hotel willing to agree to your offer price in the shaded area displayed on the priceline.com website for the consumer's selected area(s)The [redacted] Wisconsin is clearly located in the shaded area of the mapping guidelines for the area labeled Milwaukee Downtown Consumers who prefer to stay in a particular location or particular property have the option to visit our retail service, and choose his/her preferred property and location from a list of competitive prices across a wide range of hotels We appreciate the opportunity to clarify Sincerely, [redacted] priceline.com Hotel: Zone/Hotel Location: Milwaukee Downtown Ambassador Hotel West Wisconsin Avenue Milwaukee, WI This contract for request number [redacted] was originally initialed on 2014-05- 22:20: Please Review Your Request 3½ Star Upscale-Plus Hotel, [redacted] Downtown Area Which hotel will I get? CheDate: Friday, June 6, Check-Out Date: Sunday, June 8, Region Milwaukee, WI City Area: Milwaukee Downtown CheTime: Varies by hotelGuaranteed late night arrival if needed Check-Out Time: Check-out times vary by hotel Room 1: [redacted] Number of Rooms: Guaranteed Amenities: Fitness Center, Business Center, Guest Score 7/or Higher Number of Nights: Offer Price Per Room, Per Night: US$ Travel Insurance: US$ Subtotal: US$ Taxes and Service Fees: US$ Priceline Hotel Coupon: -US$ Total Charges*: US$ Have a coupon code? Apply Apply Coupon Remove Coupon This coupon is invalid or has expired *Prices are in US dollars We Recommend Trip Protection Life is uncertain...plan for the unexpected Get up to 100% Trip Cancellation and Trip Interruption Protection and much more.View Details >> ·100% Trip Cancellation and Trip Interruption Protection reimburses for cancellations due to unforeseen illness of traveler, family members and traveling companions, death in the family, job loss or other specified events ·24/Live Travel Assistance A real person available to assist you any time of the day with last minute flight or hotel changes, luggage locator services, cash transfers, medical assistance services and emergency services Yes! I'd like to purchase Trip Protection for USD per room, per nightTerms and Conditions No, thanksI prefer to travel without Trip Protection Important Information All rooms will accommodate up to adultsRequests for bed types (King, Queen, Doubles, etc.) or other special needs (including preferences for smoking or non-smoking rooms) should be requested through your confirmed hotel and cannot be guaranteed Reservation is guaranteed for arrival on the confirmed chedate onlyIf you do not cheon the first day of your reservation and you do not alert the hotel in advance, the remaining portion of your reservation will be canceled and you will not be entitled to a refund If priceline accepts your price, priceline will book your reservation in a property with an equal or higher star level than you requestedPlease note it is possible that the hotel you are booked in could be a Resort, which will meet or exceed the minimum qualifications of the star level you initially requestedThe hotel that is selected may or may not be one that you have seen during a hotel search on pricelineAny sorting or filtering options previously used will not apply to this Name Your Own Price requestPriceline will immediately charge your credit card the total cost of your stayRooms purchased through priceline cannot be cancelled, changed or transferred and refunds are not allowedIf your offer is not accepted, your credit card will not be chargedPriceline will immediately charge your PayPal account the total cost of your stay Rooms purchased through priceline cannot be cancelled, changed or transferred and refunds are not allowedIf your offer is not accepted, your PayPal account will not be charged The reservation holder must present a valid photo ID and credit card at check-inThe credit card is required for any additional hotel specific service fees or incidental charges or fees that may be charged by the hotel to the customer at checkoutThese charges may be mandatory (e.g., resort fees) or optional (parking, phone calls or minibar charges) and are not included in your offer price Hotel rooms purchased through priceline are not eligible for frequent traveler points, upgrades, vouchers, or other discounts and incentives Initial Here: I have read, accept and agree to abide by priceline.com's terms and conditions, privacy policy and the travel insurance Description of CoverageI have read, accept and agree to abide by priceline.com's terms and conditions and privacy policy

Complaint: [redacted] I am rejecting this response because: The business is denying me a refund because I did not contact them in the time frame that they required. As I explained to them when I spoke to them I was unable to do so as my daughter was in the hospital and was very ill. Obviously my concern and concentration was on her and making sure she was properly taken care of. As a single mother I was responsible for bringing her home from the hospital on 1/27/14 and taking care of her at home, by myself for the rest of the week. I was unable to go to work during this time as well. On 1/31/14 when my daughter was finally feeling better and I had some assistance at home I made the calls to request my refund. I am appalled at this company's refusal to make any kind of exception in this matter. Sincerely, [redacted]

Revdex.com, Inc We have received the consumer’s additional comments As you requested, we have again reviewed this matter to see if we overlooked anything that might support a more favorable conclusionUnfortunately, there is nothing we can add to what has already been stated in our previous correspondenceThe consumer agreed to the following terms and conditions: Important Information • Your airline tickets are non-refundable, non-transferable and non-changeable • Your tickets will be round-trip, coach class tickets issued on one of Priceline's partner airlinesYou must fly on the flights assigned to youUpgrades and standbys are not availableIf you do not take your outbound flight, the airlines will automatically cancel the remainder of your reservationIf any part of the ticket is unused it has no value after ticketed departure time • Name Your Own Price tickets issued through Priceline are not eligible for frequent flyer milesPriceline customers are protected by the same airline regulations extended to all passengers, including protection against overbookings and baggage loss • If we find an airline that accepts your price, we'll immediately purchase your tickets using the payment information you provided • You will be issued electronic ticketsRemember to bring a valid government-issued photo ID with you to check-inIf you are traveling outside the U.S., all travelers will need a valid passport and you may also need to show additional documentation at your destination and/or in connecting countries Initial Here: [redacted] I have read, accept and agree to abide by Priceline.com's terms and conditions and privacy policy We are sorry that we are unable to assist the consumer any further in this situation Sincerely, [redacted] priceline.com

Dear Ms [redacted] , Thank you for taking the time to contact us regarding your reservation at the [redacted] In The [redacted] for your vacation package for Trip Number [redacted] We are writing to let you know that our management received your messageWe understand your concern about the special offers from our websiteOur records show that our office has addressed your concernsWe reviewed your issue again and verified that the rate selected for this reservation does not include free breakfastThe hotel will charge you directly and we are unable to refund those fees The reservation you purchased cannot be changed or cancelledHowever, should you wish to cancel the hotel reservation, please call us before noon on August 17, local hotel timeAfter this time, the reservation remains non-refundable We are sorry we did not provide you the answers you were looking for and thank you for your time Sincerely, [redacted] Executive Offices This checkout page for trip number [redacted] was submitted on 2015-07-11:03: [redacted] In The [redacted] Guest Rating: / [redacted] Distances are calculated in a straight line from point to pointmiles from Orlando Intl Airport (MCO) Check-In: Thu, Aug 20, 2015Check-Out: Wed, Aug 26, 2015Nights: NightsRooms: RoomPersons: Adults, Children Room 1: Behzad [redacted] Room Type: Standard; Two Beds Requested Flight Details We've Selected a Discount Flight for this PackageYour exact flight times and airline will be shown to you after your purchase is complete Departing Flight Information - Thursday, Aug 20, details Departs: [redacted] Departs any time between 8am - 12pm Arrives: [redacted] Airline: Priceline Partner Airline - Jet Aircraft non-stop Returning Flight Information - Wednesday, Aug 26, details Departs: [redacted] Departs any time between 12pm - 4pm Arrives: [redacted] Airline: Priceline Partner Airline - Jet Aircraft stop Passenger and Ticket Information Passenger 1: [redacted] Passenger 2: [redacted] Passenger 3: [redacted] Passenger 4: [redacted] Ticket Type: Electronic Tickets will be issued for this flight Summary of Charges Room 1: [redacted] Nights: Priceline charges for people: $($376.56/pp) Charged by Priceline today when you book Resort Fee: $This fee is charged by the property when you cheto your hotel Total Cost: Prices are in US Dollars $ Important Information Hotel Cancellation Policy: For the room type and rate that you've selected, you are not allowed to change or cancel your reservationIf you cancel your room, you will still be charged for the full reservation amount Your hotel reservation is guaranteed for arrival on the confirmed chedate Mandatory Fee: This hotel charges an additional $per room per stayThis fee will be charged to you directly by the hotelMandatory fees are not optional and typically cover items such as resort fees, energy charges or safe feesThe amount of the charge is subject to change The reservation holder must present a valid photo ID and credit card at check-inThe credit card is required for the mandatory fee listed above as well as any additional hotel incidental charges such as parking, phone calls or minibar charges which are not included in the room rate Requests for special needs (including preferences for smoking or non-smoking rooms) should be requested through your confirmed hotel and cannot be guaranteed Your tickets will be round-trip, coach-class tickets issued on one of priceline's package airlinesYour trip will start between the departure times noted in the itinerary above, and flights will be scheduled to arrive at your final destination no later than midnight local time You will be issued electronic flight ticketsRemember to bring a valid government issued photo ID with you to check-inIf you are traveling outside the US, all travelers will need a valid passport and you may also need to show additional documentation at your destination and/or in connecting countries You must fly on the flights assigned to youUpgrades and standbys are not availableIf you do not take your outbound flight, the airlines will automatically cancel the remainder of your reservationIf any part of the ticket is unused it has no value after ticketed departure time This vacation package cannot be changed, cancelled, transferred or refunded due to our travel partners' policies Initial Here: I have read, accept and agree to abide by priceline.com's terms and conditions, privacy policy Important Information Hotel Cancellation Policy: For the room type and rate that you've selected, you are not allowed to change or cancel your reservationIf you cancel your room, you will still be charged for the full reservation amount You will be issued electronic flight ticketsRemember to bring a valid government issued photo ID with you to check-inIf you are traveling outside the US, all travelers will need a valid passport and you may also need to show additional documentation at your destination and/or in connecting countries This vacation package cannot be changed, cancelled, transferred or refunded due to our travel partners' policies [redacted] priceline.com's terms and conditions, privacy policy Mandatory Fee: This hotel charges an additional $per room per stayThis fee will be charged to you directly by the hotelMandatory fees are not optional and typically cover items such as resort fees, energy charges or safe feesThe amount of the charge is subject to change The reservation holder must present a valid photo ID and credit card at check-inThe credit card is required for the mandatory fee listed above as well as any additional hotel incidental charges such as parking, phone calls or minibar charges which are not included in the room rate Requests for special needs (including preferences for smoking or non-smoking rooms) should be requested through your confirmed hotel and cannot be guaranteed Your hotel reservation is guaranteed for arrival on the confirmed che date Your tickets will be round-trip, coach-class tickets issued on one of priceline's package airlinesYour trip will start between the departure times noted in the itinerary above, and flights will be scheduled to arrive at your final destination no later than midnight local time You will be issued electronic flight ticketsRemember to bring a valid government issued photo ID with you to check-inIf you are traveling outside the US, all travelers will need a valid passport and you may also need to show additional documentation at your destination and/or in connecting countries You must fly on the flights assigned to youUpgrades and standbys are not availableIf you do not take your outbound flight, the airlines will automatically cancel the remainder of your reservationIf any part of the ticket is unused it has no value after ticketed departure time