Morris-Jenkins Reviews (%countItem)
Morris-Jenkins Rating
Address: 13725 S Ridge Dr, Charlotte, North Carolina, United States, 28273-7279
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+1 (704) 357-8522 |
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morrisjenkins.com
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Technician Tanner M was completely professional, call me to let me know he was on his way to me and addressed and serviced my unit. You could not ask anymore from a company like Morris Jenkins.....I would highly recommend this company to anyone.
Thank you so much for your valuable feedback! Your comments regarding the service you experienced have been forwarded to the technician's supervisors and manager for review. Thank you for choosing Morris-Jenkins for your heating, cooling, and plumbing needs and for being a Priority Advantage Member!
The priority advantage tech, Sadie, was very competent, polite. She completed her work, even having to wait for a specific filter to be delivered by another Morris Jenkins employee. She reassured us no other appointment was as important as the customer she is currently serving! How refreshing!
Thank you so much for your valuable feedback! Your comments regarding the service you experienced have been forwarded to the technician's supervisors and manager for review. Thank you for choosing Morris-Jenkins for your heating and cooling needs!
My service technician was Patrick M. He was a great tech. He was very personable and knowledgeable. I have used Morris *** for a few years and have had several different technicians come to my house for yearly maintenance and Patrick told us more about our system and what we need to do than any of the others. He suggested an air purifier for our home and was knowledgeable in what they had to offer as well as exactly what an air purifier does. I suffer from COPD and he was very helpful in letting me know that an air purifier would be beneficial to me. I want to thank Patrick for a wonderful experience. I have also suggested that Patrick be my preferred technician. Thank You Morris
Thank you for your valuable feedback! Your comments regarding the service you experienced have been forwarded to the technician's supervisors and manager for review. Thank you for choosing Morris-Jenkins for your heating and cooling needs!
We had a heat pump installed and was very pleased with every employee we dealt with and the quality of their work and products. We will definitely recommend them to others.
Thank you so much for your valuable feedback! Your comments regarding the service you experienced have been forwarded to the management team for review! Thank you for choosing Morris-Jenkins for your heating and cooling needs!
I have been doing business with Morris Jenkins for many years and every person I have talked to has always treated me and my concerns with great respect. Today David H was my Priority Advantage technician for my semi-yearly maintenance, I cannot say enough about how nice he was! It is such a pleasure to deal with people of such high caliber, I look forward to seeing David for my next check-up! Thank you David.
Thank you so much for your valuable feedback! Your comments regarding the service you experienced have been forwarded to the management team for review. Thank you for choosing Morris-Jenkins for your heating and cooling needs and for being a Priority Advantage Member!
Morris Jenkins has been taking care of my ac/heating for a year. They are always there when needed. Sadie J is a great technician and very knowledgeable. She was able to answer all my questions and explained everything well.
Thank you so much for your valuable feedback! Your comments regarding the service you experienced have been forwarded to the technician's supervisors and manager for review. Thank you for choosing Morris-Jenkins for your heating and cooling needs and for being a Priority Advantage Member!
Jason L, from Morris-Jenkins, has visited on two different occasions (once for a maintenance check and once for a repair). Both visits were examples of the usual good experiences from Morris Jenkins friendly, knowledgeable, informative people providing the type of service that encourages us to continue to call Morris-Jenkins. It's nice to have a company that seems to care about quality & courtesy. T. P.
Thank you so much for your valuable feedback! Your comments regarding the service you experienced have been forwarded to our management team for review. Thank you for choosing Morris-Jenkins for your heating and cooling needs!
Jay W. came out this evening to check our system. We had been advised by another company that our 7yr old system needed to be replaced Jay checked our entire system to ensure safe operation. He was a pleasure to work with. Highly recommend!
Thank you for your valuable feedback! Your comments regarding the service you experienced have been forwarded to the technician's supervisors and manager for review. Thank you for choosing Morris-Jenkins for your heating and cooling needs!
The Tech Mr. T. S came to our home on 1/12/2018; he was very professional, knowledgeable and respectful of our home. My family and I are very appreciative of his assessment and recommendations. We are also very satisfied with Morris-Jenkins Services!
Thank you so much for your valuable feedback! Your comments regarding the service you experienced have been forwarded to the technician's supervisor and manager for review. Thank you for choosing Morris-Jenkins for your heating and cooling needs!
I would like to commend the service technician that came to do a semi-annual check on my furnace. The technician's name was Thomas H. He was very thorough in checking the components of my heating unit and my tankless hot water heater. He was very nice to talk with and go over his review. I was certainly pleased with this gentleman on his professional level. He would receive a 5 star rating from me, so pleasant to talk to.
Thank you so much for your valuable feedback! Your comments regarding the service you experienced have been forwarded to the technician's supervisors and manager for review. Thank you for choosing Morris-Jenkins for your heating, cooling, and plumbing needs!
Had my first maintenance check-up after Morris-Jenkins had installed my heating and cooling system.
The tech that came out to do the check up was Tousant S.
Arrived on time was and very pleasant and professional.
Always a pleasure to deal with the folks over at Morris-Jenkins.
Thank you so much for your valuable feedback! Your comments regarding the service you experienced have been forwarded to the technician's supervisors and manager for review. Thank you for choosing Morris-Jenkins for your heating, cooling, and plumbing needs and for being a Priority Advantage Member!
Thanks for sending us the very best Technician you have! Thomas is so mannerly, professional and prompt. He knows my husband has some difficulty and is incredibly respectful towards him, explaining the repairs not just to me, but to him as well. Definitely a Five Star rating!
I would like to request him for all future service calls please. We would also like to give him the highest possible available rating for this call, January 24, 2018.
Thank you so much for your valuable feedback! Your comments regarding the service you and your husband experienced have been forwarded to the technician's supervisor and manager for review. Thank you for choosing Morris-Jenkins for your heating and cooling needs!
Great technician! Polite and patient with my elderly mother who had him crawling on the floor to open her old stiff registers, answering lots of questions the whole time. Explained options for service plans and smoke detectors without sounding like a salesman.
Thank you so much for your valuable feedback! Your comments regarding the service you and your mother experienced have been forwarded to the technician's supervisor and manager for review. Thank you for choosing Morris-Jenkins for your heating and cooling needs!
We had an excellent experience with Morris - Jenkins. Michael B. had exceptional customer service and very knowledgeable. System is working great and we are extremely happy with the entire process.
Thank you for your valuable feedback! Your comments regarding the service you experienced have been forwarded to the technician's supervisors and manager for review. Thank you for choosing Morris-Jenkins for your heating and cooling needs!
I had an excellent service call today with Chris S, he was on time, helpful and really nice. He discussed items regarding my machine that I had previously reviewed with prior techs, talked through all options and came up with plan that worked for me.
Thank you for your valuable feedback! Your comments regarding the service you experienced have been forwarded to the technician's supervisors and manager for review. Thank you for choosing Morris-Jenkins for your heating and cooling needs!
Just had great service from Bobby D. who came out first thing this morning (in the SNOW AND ICE) to address our Gas pack not working! He solved our heating problems and gave us tips on how to prevent issues for the future! Super friendly and professional! Will definitely be using Morris *** again!
Thank you for your valuable feedback! Your comments regarding the service you experienced have been forwarded to the technician's supervisors and manager for review. Thank you for choosing Morris-Jenkins for your heating and cooling needs!
David H. arrived in a timely manner for my appointment, was polite and efficient. As a single woman I have never once been made uncomfortable by any of the service technicians sent by Morris-Jenkins. They have all been exemplary in their knowledge of my system and present themselves in a very congenial yet professional manner.
Thank you for your valuable feedback! Your comments regarding the service you experienced have been forwarded to the technician's supervisors and manager for review. Thank you for choosing Morris-Jenkins for your heating and cooling needs!
We had the great fortune to have Morris Jenkins come out and replace our Hot Water Heater. We lost hot water on the COLD Saturday morning of a holiday weekend and MJ got us scheduled as soon as we called. I had called 4 other options first with no return calls... They came out to diagnose the problem and give us options for moving forward. The day that Eddie C. came out to replace our Hot Water Heater, it snowed almost 6 inches. He was on time, friendly, considerate of our space, clean, and very helpful. I would and already have recommended the company to other people. It was refreshing to have such GREAT customer service at every turn.
Thank you so much for your valuable feedback! Your comments regarding the service you experienced have been forwarded to our management team for review. Thank you for choosing Morris-Jenkins for your heating, cooling, and plumbing needs!
We had the great fortune to have Morris *** come out and replace our Hot Water Heater. We lost hot water on the COLD Saturday morning of a holiday weekend and MJ got us scheduled as soon as we called. I had called 4 other options first with no return calls... They came out to diagnose the problem and give us options for moving forward. The day that Shawn E. came out to replace our Hot Water Heater, it snowed almost 6 inches. He was very helpful and walked through all of the things that were done during installation. He also explained all of our features and how to care for and maintain our Hot Water Heater. I would and already have recommended the company to other people. It was refreshing to have such GREAT customer service at every turn.
We want to thank Shawn E of Morris-Jenkins Co. for being so thorough and completing a water line replacement so quickly. Morris-Jenkins acted quickly upon our request for assistance and provided us with A+ service. Thank you for a job well done!
Thank you so much for your valuable feedback! Your comments regarding the service you experienced have been forwarded to the plumber's supervisors and manager for review. Thank you for choosing Morris-Jenkins for your heating, cooling, and plumbing needs!