Morris-Jenkins Reviews (%countItem)
Morris-Jenkins Rating
Address: 13725 S Ridge Dr, Charlotte, North Carolina, United States, 28273-7279
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+1 (704) 357-8522 |
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morrisjenkins.com
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They replaced my unit today. Arrived on time and very professional. I would refer them to anyone
Thank you so much for your valuable feedback! Your comments regarding the service you experienced have been forwarded to our Installation management team for review. Thank you for choosing Morris-Jenkins!
Thomas was very fast and professional. He had a pleasant and helpful demeanor. I never have to worry when Morris Jenkins comes, I know they'll do a great job and always have everything working at a reasonable price. He showed up when he said he would and came the same day we called! I would very much recommend Morris Jenkins!
I received my service from Darryl Harper and he was very professional and courteous. I believe he was thorough and would recommend him highly.
Called Morris Jenkins on a Friday afternoon with an HVAC problem and they had Michael B. at our home within 2 hours of our call. He immediately diagonosed the problem - had to replace a fan motor that he did not have on his truck - but managed to track one down and returned to replace the faulty motor. He did an amazing job - was very personable - efficient and went above and beyond to fix our problem efficiently! Thank you Michael and Thank you Morris Jenkins. There service is always spot on!! Highly recommended!!
We called on Morris Jenkins to help with some additional HVAC issues we were experiencing around it not producing cool air. Mr. Rob H showed up and analyzed the units and gave us his diagnosis. It was a repair that would take multiple days to complete, but he was very efficient at planning what needed to be done and then executing. He arrive the next day and completed the first part of the repair in less time than he has told us. His work was excellent. Very clean clean with the cable management and he explained everything to me and the purpose of what he did. He made suggestions on other items that I had concerns about. He was very thorough, detail oriented, and professional. It is refreshing to have someone perform work that takes pride in what they do. Job Well Done Mr. Rob. Thank you Rob and Thank you Morris Jenkins.
Thank you so much for your valuable feedback! Your comments regarding the service you experienced have been forwarded to the technician's supervisors and manager for review. Thank you for choosing Morris-Jenkins for your heating and cooling needs!
On 02/21/2018 Craig D with Morris-Jenkins came to my house to service my a/c and get my thermostat to work. He did an amazing job. He was very professional and located the problem immediately. I would highly recommend him for any service.
Thank you Morris-Jenkins for such an amazing technician you sent to me.
Thank you so much for your valuable feedback! Your comments regarding the service you experienced have been forwarded to the technician's supervisors and manager for review. Thank you for choosing Morris-Jenkins for your heating and cooling needs!
Many thanks to Terry L for his professionalism and quick work to repair my 92-year old Mother's plumbing issue! Thank you, Morris Jenkins, for having weekend hours! What a lifesaver!
Thank you so much for your valuable feedback! Your comments regarding the service you experienced have been forwarded to our plumber's supervisors and manager for review. Thank you for choosing Morris-Jenkins for your plumbing needs!
from a visit by Bobby D on Dec. 5, 2017, he was very helpful and answered my questions, also reminded me of the age of my HVAC and also water heater, gave me recommendations on all, appreciated his advice and glad he was the tech. who came to my home...
Thank you so much for your valuable feedback! Your comments regarding the service you experienced have been forwarded to the technician's supervisors and manager for review. Thank you for choosing Morris-Jenkins for your heating and cooling needs!
Bobby D was our technician. He was on time, very personable and polite,
and he did a fantastic job explaining what he was doing and why. On a 1 to 10 scale, Bobby gets a 10.
Thank you so much for your valuable feedback! Your comments regarding the service you experienced have been forwarded to the technician's supervisors and manager for review. Thank you for choosing Morris-Jenkins for your heating and cooling needs!
We had an issue with our HVAC cooling properly. We experienced it having issues on a Sunday morning. We called Morris Jenkins and they had Thomas Hurst, Service Technician arrive at our house in about an hour or so. He worked on the issue for few hours and was able to diagnose a couple of issues that were preventing the compressor from working. He then fixed it and added a preventative solution that would help it from breaking again. Thomas was professional, considerate, helpful, and explained in easy to understand terms what was going on with the system. He went above and beyond for us in discovering a leak we had in our attic and helped with tightening some hoses on our washing machine that we didn't have the proper wrench to reach the valves. Our experience with Morris Jenkins has time and time again been excellent. Our experience with Thomas and the call center support staff was no different this time. Morris Jenkins is expensive, but not as expensive as hiring an amateur where you have multiple revisits to solve the same problem. Big thank you to Thomas, the call center support staff, and whoever trains, leads, and manages the team at Morris Jenkins on delivering excellent work and excellent customer experience.
Thank you so much for your valuable feedback. Your comments regarding the service you experienced have been forwarded to our management staff for review. Thank you for choosing Morris-Jenkins for your heating, cooling, and plumbing needs and for being a Priority Advantage Member!
Chris S, Attention to detail personified! Honest, On time, effecient, curtious & very knowledgeable. I would highly recommend Chris to anyone in need of AC/Heating repair!
Thank you for your valuable feedback! Your comments regarding the service you experienced have been forwarded to the technician's supervisors and manager for review. Thank you for choosing Morris-Jenkins for your heating and cooling needs!
I would like to thank Chris F for comming to our house and unstopping the drain. He was very nice and also professional.He did the job and cleaned up behind himself. Thanks MJ for hiring such good people.
Thank you for your valuable feedback! Your comments regarding the service you experienced have been forwarded to the plumber's supervisors and manager for review. Thank you for choosing Morris-*** for your heating, cooling, and plumbing needs!
Had such a great experience with Sammie B today! Thank you so much for your assistance and making sure our home is safe!
Thank you so much for your valuable feedback! Your comments regarding the service you experienced have been forwarded to the technician's supervisors and manager for review. Thank you for choosing Morris-Jenkins for your heating and cooling needs!
My Service Tech was Bobby D.....he was well-mannered and was very knowledgeable on everything going on with my HVAC system. I recommend him for future services.
Thank you so much for your valuable feedback! Your comments regarding the service you experienced have been forwarded to the technician's supervisors and manager for review. Thank you for choosing Morris-Jenkins for your heating and cooling needs!
Great experience with priority adv tech Darryl ***. He was knowledgeable and professional.Thanks
Thank you so much for your valuable feedback! Your comments regarding the service you experienced have been forwarded to the technician's supervisors and manager for review. Thank you for choosing Morris-Jenkins for your heating and cooling needs and for being a Priority Advantage Member!
Tony *** at Morris-Jenkins did a fabulous job for me. He inspected and cleaned my heaters and went above and beyone to remove a mouse that was dead in the system. He also noticed my Gas fireplace seemed to be working wrong and tested it for any leaks. I really enjoyed working with him. 5 stars
Thank you for your valuable feedback! Your comments regarding the service you experienced have been forwarded to the technician's supervisors and manager for review. Thank you for choosing Morris-Jenkins for your heating and cooling needs!
I called about a leaking toilet. Larry R. responded on time. He looked at my daughters toilet and I asked him to also check out my toilet. They were both 15 yrs old and small. I told him I really wanted to buy new toilets and he said that they sold them. We discussed the different models and prices. He went to pick up the toilets returned and installed them. Larry is very knowledgeable and very personable. I think the whole process took about 21/2 - 3 hours. I will continues to do business with Morris-Jenkins Co. and hope to get Larry. Have already recommended the company and Larry to several people.
Thank you so much for your valuable feedback and recommendations. Your comments regarding the service you experienced have been forwarded to the plumber's supervisors and manager for review. Thank you for choosing Morris-Jenkins for your heating, cooling, and plumbing needs!
Great service by Darryl H
Thank you so much for your feedback! Your comment regarding the service you experienced has been forwarded to the technician's supervisors and manager for review. Thank you for choosing Morris-Jenkins for your heating and cooling needs!
With the cold weather over the week-end, out compressor was completely frozen up on Sunday morning with a thick ice layer covering the entire unit. Worried about permanent damage to our heating and A/C system, we called *** and Service Technician Tony H was at our door within two ours (on Super Bowl Sunday and a lot of other service calls due to the cold weather!!). Like all other MJ representatives, he was A+ courteous and explained to us in all details with all his knowledge and friendliness that we had nothing to worry about and that this happened merely due to the cold weather. "To be on the safe side", Tony did a complete check-up of our unit. We are happy that we have signed up to be priority customers with MJ and thank Tony for his prompt and excellent service.
Thank you so much for your valuable feedback! Your comments regarding the service you experienced have been forwarded to the technician's supervisors and manager for review. Thank you for choosing Morris-Jenkins for your heating and cooling needs and for being a Priority Advantage Member!
The technician came out to do a seasonal check up for our heating/air systems in our new home. He was incredibly patient with all my questions and took time to explain everything I wanted to know. There were some repairs needed and he presented multiple options to resolve the issues. Everything was taken care of the same day.
Thank you for your valuable feedback! Your comments regarding the service you experienced have been forwarded to the technician's supervisors and manager for review. Thank you for choosing Morris-Jenkins for your heating and cooling needs!