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Morris-Jenkins

13725 S Ridge Dr, Charlotte, North Carolina, United States, 28273-7279

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Morris-Jenkins Reviews (%countItem)

Jordan was personable and knowledgeable. He showed up on time and gave me a heads up to let me know what time he was coming. He introduced me to the priority advantage club, so I can start saving money!

Morris-Jenkins Response • Jan 10, 2020

Thank you for your 5 STAR review, Jordan! We are so happy that you found Jordan personable and knowledgeable, two things we pride ourselves on. Welcome to the Priority Advantage Club as well!

Phillip was a breath of fresh air after the previous two service technicians. He was knowledgeable an efficient and performed this service check in a reasonable amount of time.

Morris-Jenkins Response • Jan 08, 2020

Hi *** Thank you for your 5 star feedback. We're happy to hear Phillip took great care of you!

Terry l*** did a great job. He too very good care of my home and his service should be 1000 stars . He was great. Thanks Terry !

Morris-Jenkins Response • Jan 07, 2020

Thank you for the outstanding review *** We're so glad to hear that you had such a great service with Terry and that he was able to provide you with a 1,000 Star experience! We really appreciate you choosing Morris-Jenkins! ⭐⭐⭐⭐⭐

A new Priority Advantage member here. My tech, Rebecca G was awesome. She explained everything so that I could easily understand. She did a great job!!

Morris-Jenkins Response • Jan 07, 2020

Thank you for the 5 STARS, *** We are glad to hear that Rebecca took great care of you! Welcome to the MJ family as a Priority Advantage Member!

Excellent Service by Terry ***. He knows the exact problem and fixed right away and very professional.

Morris-Jenkins Response • Jan 06, 2020

Hey *** That's awesome to hear! Terry is a great plumber. ð??? Thank you for letting us take care of you!

Larry R was very accommodating and quickly corrected a plumbing job that was done incorrectly the day prior. He was very friendly and knowledgeable.

Morris-Jenkins Response • Jan 07, 2020

Larry!

Thanks for the 5 star review of our plumber Larry R. We're glad that he was able to fix the incorrect plumbing job that's was done prior and was friendly and knowledgeable while there.

We truly appreciate your business.

Jimmy with Morris Jenkins is the best technician that I have had to service my heating and air unit. He is professional and knowledgeable!

Morris-Jenkins Response • Jan 04, 2020

Hey *** Thank you so much for your 5 star review! We're so happy to hear that Jimmy is your favorite technician so far. Our team will continue to take excellent care of your home!

Our tech,ROB H GREAT JOB,WONDERFUL MAN HE IS OUR MAN.

Morris-Jenkins Response • Jan 03, 2020

Hey,***! We think Rob is great too. We're so happy that he was able to take care of you! Thank you for choosing Morris-Jenkins! ð???ð???

I had a great experience. The technicians showed up on time as promised and answered all of my questions.

Morris-Jenkins Response • Jan 02, 2020

Thank you for your review ***. We're glad that the technician was prompt and took their time to answer your questions.

We truly appreciate your business!

Roger F checked heating, water heater, smoke and CO2 alarms. Morris-Jenkins have the best employees and Roger was just as thorough and competent as any we have had the pleasure of meeting! Thanks Mr. Jenkins! Your people are the best!

Morris-Jenkins Response • Jan 02, 2020

Hello*** Thank you for sharing your experience with us. We loved hearing that Roger was thorough and competent :) Thanks for choosing Morris-Jenkins!

It was one of, if not the best customer experience I've ever had. Easy to make an appointment, and when my problem became more concerning, they arranged to see me that afternoon. Terry L was the plumbing Specialist. He was prompt, very knowledgeable, corrected the issue, and made sure other things were working correctly. Exceptional!!!

Morris-Jenkins Response • Jan 02, 2020

Thank you ***! We're so happy to hear that we were able to give you the best customer experience that you've ever had. That's one of our priorities is to give you a five-star experience from start to finish. We're glad that Terry was prompt, knowledgeable and helped correct the issue for you. Thanks for choosing us!

The service technicians were very friendly, knowledgeable, and informative. And thorough.

The plumbing technician, Andrew M, was one of the best service people I've ever had come out to my house. He was punctual, exceedingly polite, very professional, friendly, respectful, and answered all my questions fully. He did not try to "up-sell" me on anything I did not need. His explanation of the plumbing problem I was having was easy to understand, yet thorough. He expressed genuine concern about how the plumbing problem was impacting our ability to be comfortable in our home and he remedied the situation quickly. Morris-Jenkins is very fortunate to have a professional like Andrew as one of their employees. It is more and more difficult in today's world to get good quality service from someone who really cares. Andrew provided that kind of rare service.

From my first call to the finished repair everything was above and beyond my expectations. This is my second experience with Morris Jenkins, first for a water heater and this time for my furnace. Nathan came to give a free second opinion on a furnace and saved us thousands of dollars as our leak came from a different problem than what we were told by another company and it was a easy and inexpensive fix. Nathan went above and beyond when he also trimmed around a bush that was blocking an outdoor vent. My husband and I are so impressed that we signed up for their priority advantage program. We highly recommend them!

Morris-Jenkins Response • Dec 30, 2019

Thank you for your amazing review, *** We are so happy that we performed everything above and beyond your expectations! Welcome to our Morris-Jenkins family, we are glad to have you! ð???ð???

Morris Jenkins is by far the best! Such professional and caring employees. Brody did a great job. Thank you for all you do!

Morris-Jenkins Response • Dec 24, 2019

Thank you for the wonderful review ***. It's always great to hear that techs like Brody are bringing professionalism, and a caring attitude to the homes of our customers. Thank you for being apart of the MJ Family ð???

Our technician, Jason C, did a fantastic job! Not only did he get my heat up & running in record time, but he also brought some much needed repairs to my attention. He was super respectful, wore shoe covers to protect my floors, and answered all the questions I threw at him. He even took the time to give the family dog some attention! We love MJ, especially Jason! Thank you!

Morris-Jenkins Response • Dec 23, 2019

Thanks so much for the AWESOME review, ***
We are so happy that Jason took great care of you and got your heat up and running to keep you warm.
We are especially pleased to hear that the family dog got some attention too... they need love as well!
Thank you for choosing MJ!

Senior Service Technician Rob H arrived promptly providing excellent service. Rob was very professional and informative. Rob made certain that I was aware of my options and took the time to answer all my questions and address any concerns. This was my very first experience with Morris-Jenkins and I was thoroughly pleased with the entire process from beginning to end. Thank you Rob!

Morris-Jenkins Response • Dec 24, 2019

Thank you for your review, *** We are pleased to hear that Rob took great care of you by providing you excellent service. We welcome you to the Morris-Jenkins family! ð???ð???

On time, professional, and thorough. Thank you James for ensuring our unit is in good condition and able to keep our family warm. Keep up the great work.

Morris-Jenkins Response • Dec 20, 2019

Hey *** Thank you for your kind review! We're so happy your home is comfortable :)

Simply excellent! From start to finish. Could not be more satisfied.

Morris-Jenkins Response • Dec 19, 2019

Hey Rob! So happy that we were able to provide you with excellent service! Thank you for choosing Morris-Jenkins! ð???ð???ð???ð???ð???

The whole appointment process and service was excellent and professional. Jay showed up on time and walked me through the scope of work. He talked me through all my options and ensured that I was satisfied. Will continue to use Morris Jenkins for my needs.

Morris-Jenkins Response • Dec 18, 2019

Hey Chut! Thank you so much for leaving us your 5 star review! We are always happy to help!

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Address: 13725 S Ridge Dr, Charlotte, North Carolina, United States, 28273-7279

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