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Morris-Jenkins

13725 S Ridge Dr, Charlotte, North Carolina, United States, 28273-7279

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Morris-Jenkins Reviews (%countItem)

Julian serviced my heat today and it was an excellent job.

Andrew was very professional and very helpful. After he successfully complete the work, he recommended the next steps to take to help ensure that particular issue would not happen again.

Brett J of Morris Jenkins was professional, courteous, knowledgeable, and thorough. He went above and beyond. He was kind enough to tighten my cabinet door knobs, install my shower head and expertly repair my water pipes...all with a smile! He deserves a raise!

Everton was great. Knowledgeable, efficient and very nice. Good job!

Bobby came out for a Safety Check on our 13 year old system. He explained the value of the Priority Advantage Membership for our older system. We agreed it was worth the purchase. He check out our system thoroughly and cleaned it. He was very informative and efficient. He will be the only Tech for us because of his excellent customer service. Thank you Morris Jenkins for sending us such an excellent Technician.

These guys are always awesome! Our most recent interaction was due to a possible plumbing leak & a low water pressure problem. Everton Miller was the tech who came out and he was very thorough & knowledgeable. He found the leak and made recommendations with several choices for us. We're all set up to have the needed repairs done.
Great service and a great company to work with for all HVAC & plumbing needs.

Once again, Morris Jenkins comes through! Not only are they really quick in scheduling, they are very thorough. Everything is explained before and after the work is done. They double and triple check all of their work. They are my go to for all things hvac and plumbing. Everybody from the office to the field people is professional, courteous, and friendly.
I don't know how they compare in price to other contractors nor do I care. The quality of their people and their work speaks for itself. Thank you Morris-Jenkins for the excellent service and first class staff!

Thomas B came to my home on Wednesday, January***2020 to check my garbage disposal which he did a great job. He also did a check on the water system and found that we will need to replace some things. He did a great job in checking and letting me know what was going on. I really appreciate everything he did.

Explained everything clearly.
Worked efficiently and well versersed in the subject matter.
Everything was clean and orderly once completed.
Would highly recommend Michael.

The company's commitment to customer service is real. From the reminder phone call the day before to the service technician's on-time arrival the scheduled preventive maintenance was handled professionally. The technician, John, was friendly and informative. Thanks, Mr. Jenkins, for building a great service business.

Morris-Jenkins Response • Jan 14, 2020

Hey *** We want to make it as easy as possible for you to do business with us ð???ð?? We love to hear that John was friendly and informative and did a great job with your maintenance, thanks for being a Priority Advantage member!

Very easy to schedule service. Technician was right on Time and called to verify service window. Technician completed service very timely. Very satisfied with service.

Morris-Jenkins Response • Jan 13, 2020

Hey *** We are so happy that you were satisfied with the service that you received. We really appreciate you letting us take care of you! Thank you for choosing Morris-Jenkins. ð???ð???

Extremely happy with Morris Jenkins. A+ all around. Customer service is excellent!!!!

Morris-Jenkins Response • Jan 12, 2020

Hey*** thanks for the 5 star review. We're glad that you rated us an A+ for customer serviceð??? Thank you so much for your business!!!

We are really happy with Morris Jenkins. We were having problems with our heat and Tyler came out, let us know what was going on. Gave us estimates and gave us his number for any questions we may have had. Called him a week later to get everything fixed. Tyler once again came out and got us up and running again. We are Priority Advantage members and it's nice to know what comes with that. And our parts have a 2 year warranty.

Morris-Jenkins Response • Jan 11, 2020

Hey *** Thanks so much for leaving a review of us and heat. Happy he was able to get your heat back up and running for you. We also appreciate you for being Priority Advantage Members.

- The MJ Team

Very professional, knowledgeable and kind. Honest and knows how to treat their customer with respect. Generally care you are satisfied and has the best deal for your money.

Morris-Jenkins Response • Jan 12, 2020

Thanks for the great review *** We really pride ourselves on being honest, friendly people who treat customers like family. I warms our heart that you stated that you received professional, knowledgeable and kind service from the techs. Thanks for doing business with us!!!ð???ð???ð???

Absolutely great service! I would like Mr. Jenkins to know that Sarah W is a wonderful employee. She was personable, efficient and very knowledgeable. She came in and quickly diagnosed the issue and Then presented options to resolve the problem. Sarah, thank you for resolving our issue and we look forward to working with you in the future.

Ms.

Morris-Jenkins Response • Jan 10, 2020

Thank you so much for your 5 star review! We are happy to hear that Sarah took great care of you being personable, efficient and knowledgeable. We appreciate you and look forward to working with you in the future as well!

Morris Jenkins was fast and very professional . Thanks for Service

Morris-Jenkins Response • Jan 10, 2020

Thank you for your 5 star review! We are happy that you found us fast and professional! We appreciate YOU!

Fantastic company, great employees. Work is done competently, professionally, and on time. To me, that peace of mind is the greatest value that Morris-Jenkins delivers. Zack M and John did a fantastic job on an install for me. They were considerate and professional. Josh B expertise and guidance on solutions to my problem were much appreciated. Great team all around! Lifelong customer!

Morris-Jenkins Response • Jan 10, 2020

Hey *** Thank you so much for your wonderful 5 star feedback! We loved hearing that Zack and John took great care of you!

Jason came to my house 1-4-2020, I had no heat from my new furnace. He started checking everything on the furnace and found the problem. He called to see if he could get the part that day and he did! Within a few hours I had heat and the furnace was working great. Steve had been to my house a few months before and he was wonderful also. The folks with Morris and Jenkins are patient and kind and that is why I use an trust them.
Sincerely

Morris-Jenkins Response • Jan 10, 2020

Hi *** We truly value your 5 star feedback and are happy that Jason could help you! We take honesty, integrity, fairness and respect very seriously here at Morris-Jenkins. You can always count on us to he here for you! Thank you so much for choosing us!

Morris Jenkins is a top-notch firm to work with. Their staff, from the reps to the techs to the person that answers the phone, is professional, courteous and knowledgeable.

We just installed a new system and the sales rep that came to our home took the time to explain things clearly and answer all questions and present all the options. We never felt pressured or rushed. And the system was installed the same day.

When you schedule an appointment they keep you informed of their arrival time and always show up when they say they will. They clean up after themselves and leave things as they were when they arrived.

It is very apparent that they treat their staff the same way they treat their customers. They are happy in their jobs and as a result they are committed to doing an excellent job. They're not the cheapest guys out there but you get what you pay for and they stand behind their work. This is the way every business should be run. Unfortunately it has become the exception rather than the rule.

Morris-Jenkins Response • Jan 10, 2020

Hey *** thank you so much for taking the time to share your experience with us! We're happy you found us ð??? You can always count on us to be honest. professional and committed to getting the job done right! Thank you for choosing Morris-Jenkins!

Eric M and associate installed gas furnace in a very efficient and professional manner.

Morris-Jenkins Response • Jan 10, 2020

Thank you! We're so happy to hear that Eric was efficient and professional. Thanks for choosing us.

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Address: 13725 S Ridge Dr, Charlotte, North Carolina, United States, 28273-7279

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+1 (704) 357-8522

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