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Morris-Jenkins

13725 S Ridge Dr, Charlotte, North Carolina, United States, 28273-7279

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Morris-Jenkins Reviews (%countItem)

Terry was prompt and professional. He knew right where to look for the problem...thank you, bill spencer

Morris-Jenkins Response • Feb 11, 2020

Thanks for your review*** We're glad that Terry took such good care of you! Please don't hesitate to reach out if you ever need us! ð??ð??

First time customer, and I will definitely be using their services again. I walked into my house today and recognized my heat wasn't working and it was 56 degrees inside! (of course on the only day it snows!). They originally weren't able to fit me in until tomorrow, but I called later and they had an opening for an hour later, which of course I took! My technician Robert was so nice and approachable and made me feel comfortable. Definitely going to recommend Morris Jenkins to all my friends in need.

Morris-Jenkins Response • Feb 08, 2020

That's amazing! Thank you for letting us take care of you today*** We're so happy to hear that *** was nice and approachable. Thank you for choosing Morris-Jenkins. ð???

Always great service from Adam S He's always on time and so nice. I really like how we seem to end our service calls talking about our love of motorcycles.

Morris-Jenkins Response • Feb 06, 2020

Hey ***

Thanks for taking the time to write us a review. We appreciate your business and glad to hear that Adam was prompt, on-time and a motorcycle enthusiastð???

Thanks for allowing us to take care of you!

I had the Plummer's check up and the technician Andrew was great !

Morris-Jenkins Response • Feb 06, 2020

Hey ***

Thanks for leaving us a 5 star review! We're glad that the Andrew did a great job taking care of you and we look forward to helping you in the future! ð???

We have been customers of Morris-Jenkins for many years- both at our home and business! The technician is ALWAYS on time and always has the answers for any issues we may have. We enjoy being Priority Advantage members and feel this is also a great perk to have when dealing with this company. Today Bobby D. was our service person- the bi-annual review was done on time! Since we are adding some new equipment to our home, Nick B. also visited with a very informative review of what we wanted to do and answered all our questions to make us feel comfortable as we move forward. Great company to deal with!

Morris-Jenkins Response • Feb 06, 2020

Thanks *** We're glad to hear that we've taken great care of you for years and that our techs have always had answers for you. We're happy that *** was no different and that Nick was also very informative and made you feel comfortable. Thanks for choosing us!

I must admit I had reservations after reading some reviews. But I went with them because coming from a business background I know some people can never be satisfied, but I digress, Abraham and his helper Shay were professionals who were trained properly and got right to work once they assessed the challenge in front of them. They explained every move to make me be at ease. They told me how they exceed code regulations and use quality parts. It didn't take long for them to win me over and exceed my expectations. Its obvious that your company cares for its workers and respects them. Bravo

Morris-Jenkins Response • Feb 05, 2020

Hey *** We love to hear that you chose ***-Jenkins and had a great experience. We always want to do the job the right way the first time! Thanks for the great review *** have a great day!

AMAZING! Best company we ever called. They sent us "Taylor Mc" and we couldn't be happier. So professional... so polite and extremely knowledgeable. Didn't use big words... explained everything to us and resolved our situation painlessly! "JC" also came and used his camera to confirm everything was good. We felt so relieved that everything was resolved quickly and dive right. This is THE ONLY company we'll be using from now on! Thank you!!

Morris-Jenkins Response • Feb 05, 2020

Hey*** Thank you for your kind words! We're so happy you found us! Thanks for letting us know Taylor and JC provided you with excellent service and made things easy for you. We'll continue to be here for you!

I had 4 Gentlemen at my house installing our new water tank! They were all very professional and explained everything thoroughly! I wish I can give them more STARS! Thank you guys!!!

Morris-Jenkins Response • Feb 04, 2020

Thank you so much for taking the time to leave us such an AWESOME review, *** We are glad that you are happy with your installation. Thank YOU for choosing Morris-Jenkins! ð???

Thank you JC M, RJ F, Zach M and Mike E for all EVERYTHING!!! These gentlemen just left my house after installing a water tank upstairs. They were so friendly and very professional! Explained everything very thoroughly. I highly recommend using Morris-Jenkins!

Morris-Jenkins Response • Feb 04, 2020

Thank you so much for your review! We are happy that you were pleased with your installation! We appreciate YOU!

Huge thank you to the Morris Jenkins team that diagnosed, sold and installed a new tankless water heater for me. Thomas B Richard R and Daniel B were courteous, professional and very knowledgeable. Great job team!

Morris-Jenkins Response • Feb 04, 2020

Thank you *** We are so glad to hear that we were able to diagnose your issue and help you get a new tankless water heater. It's great to hear that Thomas, Richard, and Daniel were courteous, professional, and knowledgeable. Thanks for choosing us!

Andy P did a very thorough job maintaining and checking my HVAC system and checking my carbon monoxide/smoke alarms and hot water heater. He made reasonable suggestions and even scheduled a plumber to advise me on a hot water heater issue. I was very pleased with Andy's professionalism and helpfulness. Can he come the next time I schedule my yearly maintenance?

Morris-Jenkins Response • Feb 04, 2020

Thank you *** We're so glad to hear that Andy did a thorough job and took great care of you! It's great that he gave you some recommendations and also helped you get scheduled with a plumber. I have made a note on your account that you prefer to have Andy for your future maintenance visits if he's available. Thanks for choosing us and for being part of the MJ family!

Always happy with Morris Jenkins service. Tre was excellent. Arrived early and was very professional & courteous. Absolutely recommend MJ and Tre!

Morris-Jenkins Response • Feb 03, 2020

Thanks for the ⭐⭐⭐⭐⭐, *** We're glad that Tre provided excellent service and took great care of you.

Excellent! Very very knowledgeable! Explanations were very detailed! Alex is an asset to Morris - Jenkins! Also exceptional niceð???

Morris-Jenkins Response • Feb 02, 2020

Thanks for the five star review, *** We're glad Alex took care of you on your visit. Thanks for choosing Morris-Jenkins! ð???

Morris-Jenkins Priority Advantage Membership is well worth the monthly investment. We just had our unit serviced today by Michael D and he did an exceptionally phenomenal job. You can tell he cares about his customers and making sure that their heating/cooling unit & home are in tip-top shape. He even went above & beyond when he say two pieces of vinyl siding popped out of place and a clock reset in the crawlspace from a power outage. By far the best member of the Morris Jenkins team we have had out. We would be honored to have him out again in the future!

Morris-Jenkins Response • Feb 01, 2020

Hey *** we're so happy to have you as part of our Priority Advantage family! Thank you so taking the time to leave this wonderful review. We'll continue to be here for you with the same quality service you appreciate!

Nick was great. He assessed our situation and helped us decide what to do next. Our unit stopped working and I called him and he came back to help us out right away. He was a blessing to our family tonight.

Morris-Jenkins Response • Feb 01, 2020

Hey***
Thank you for letting us know that Nick took great care of you! We're so happy you chose Morris-Jenkins. We'll continue to be here for you!

Jonathan came out right on time this morning to check and see why my heat wasn't working! He was kind and answered all my questions and gave me options. I really appreciate great service as we all know we do not have any money to waste!

Morris-Jenkins Response • Feb 01, 2020

Thanks for taking the time to leave us that awesome review, *** We appreciate you being a customer with us, and we're glad Jonathan took care of you! ð???

We can always count on Mike S. to problem-solve and troubleshoot. Mike illustrates every issue with our home by showing videos, diagrams and by offering clear explanations. In addition, he offers reasonable and targeted solutions to meet our budget and goals. Mike performs his job like Morris Jenkins is his company. He demonstrates the same attention, care and effort that a business owner would provide. Because of Mike's skills, training, leadership and talent, Tiffany will be an outstanding technician.

Morris-Jenkins Response • Jan 31, 2020

Thank you so much for your 5 STAR review, we really appreciate it! We are glad to hear that Mike takes excellent care of you! Thank YOU for choosing Morris-Jenkins for your HVAC needs.

Andrew M serviced our dishwasher that was not draining properly. He was very courteous, punctual, and resolved our issue very quickly and economically. He was great!

Morris-Jenkins Response • Feb 01, 2020

Thanks for the ⭐⭐⭐⭐⭐, *** We're glad Andrew was courteous and took care of your drain issue in a timely manner. Thanks for choosing Morris-Jenkins! ð???

I've had two different people come out to do inspections and perform a repair or a gas leak, both were very perfessional and courteous. I would absolutely recommend Morris-*** to anyone. Thanks for a great job!

Morris-Jenkins Response • Jan 30, 2020

Hey ***

Thanks for taking the time to leave us a review.
So happy that you have enjoyed having us at your home.

- The MJ Team

Larry and Andrew replaced the faucets and diverter valves in 2 bathrooms. I was glad they were able to obtain the parts and perform the replacement on these older bathrooms. The service was excellent! These guys were the best!

Morris-Jenkins Response • Jan 28, 2020

Thanks *** We're so glad to hear that Larry and Andrew were able to help you with your faucets and diverter valves. Great to hear that they were able to help and provided you with excellent service. Thanks for choosing us!

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Address: 13725 S Ridge Dr, Charlotte, North Carolina, United States, 28273-7279

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