Hibu

I have called, emailed and written letters to the company requesting to stop advertising, stop payment and close my account.
They have not responded to me and have been charging my credit card each month.
#1 I am dealing with medical issues, cancer.
#2 I am not making money from my business and going out of business.
I requested for Hibu to stop advertising and stop charging my credit card.
They do not listen to me and my request.
They have poor customer service.

hibu says that we are in an agreement that is auto renewed. They will not send me a signed contract all they will send is a contract that says Auto Renew. When asked for a signed contract they just keep sending the same thing. They sent a voice call that says nothing about singing a auto renew contract. Paid last year to get them to stop billing and told them no more. Big mistake they keep on billing. Not even sure that we are being advertised. Asked for a directory to see advertisement in our area and have not received. We get so many directories I am not sure if we have ever received one or not. I was told that we were sent a letter but we have not received one asking for renewal. Tried to get a copy but have not received. When trying to talk all they say is pay the bill and send the same auto renew contract with no signed approval. No one would sign a lifetime contract with a company with no way of canceling.

Stacy E is a fantastic sales rep to work with. She was very flexible and willing to work with me. Thanks Stacy E!!!!

This company is a scam their sales team will give you promises that they will not keep once they get your money. The sales team will say that it takes two weeks to finish your website but in actuality it takes four weeks. Once your site is completed there are typos and mistakes. This is not a good company to use to start a new business. They will make promises that they will not keep. If they make a mistake on your website they will Not except responsibility but will blame others. Scam scam scam.

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Dave H, our HIBU rep, has consistently led the way for our business to get great results with our HIBU services. Our phones keep ringing with new clients thanks to a combination of print and online Search Engine Marketing programs.

Love working with Cory, he is both knowledgeable and compassionate about his work and helping others. He has helped us with our listing, our website, and targeting our audience.

Stacy did a fantastic job for us with Hibu advertising on line. She has helped me meet my business specific needs and is very personable. I recommend her services for your business needs.

I have been "using" this company for years, and I have nothing to show for it. What I do have is a horrible website with incorrect info. Which they haven't changed no matter how many times I've asked. www.***.com take a look for yourself. I got so fed up trying to get them to fix it I ended up making a new website of my own. After doing that I requested to terminate my services with Hibu. They will not cancel the agreement and any time I get someone on the phone about it the call gets disconnected on their end with no callbacks ever. They continue to charge me and each month the charges have increased with no explanation. I sent a certified letter to the address on my most recent agreement requesting cancellation, but that letter was returned because the addressee moved and left no forwarding address. This company is a total scam! I highly discourage anyone interested in doing business with them.

I was approached by a hibu salesman at my business in June. He presented me with some digital marketing solutions. They were very high priced and I told him I could not afford it. After several more attempts to get me to sign I agreed. We agreed that my contract and services would not start until the end of September. Due to unfortunate circumstances I notified him that I could not proceed with the contract. I notified him around August 15th. Before the contract even started on September 24th. He had me email him and the company stating that I wanted to cancel or delay my contract. I did so. At the end of September I started receiving emails that I was going to be billed. I reached out to Hibu and inform them that I had canceled with Josh. Of course they said they had no record of it the way they say to everybody on here. I sent them screenshots of the emails and text messages between Josh and I. A few days later they took money out of my account. Now I am getting emails that they cannot cancel my service because I am one month into it. It never started! I canceled before it started. I had to deactivate my debit card. And if they try to take more money there will be a lawsuit. Stay away from Hibu. Or yellow book as they also go by. Stay far away. High pressure sales, And if you do cancel before your contract even starts they will continue to bill you

Cory has been our rep for years and it is always a pleasure working with him. Cory has been helpful in getting our website set up and recommending what we need.

I can't say in a few words the benefits I've experienced with HIBU over the last 25 years.
Todd S was my first HIBU rep. He spoiled me due to his great character and the passion he had for taking care of his client with the products HIBU offers. Our relationship gave me little to doubt so, I often took Todd's word for it... and it worked!!
Cory K took Todd's place after his untimely death and has the uncanny ability to treat me about the same as Todd. I'm a small business, but they make me look big. I know there are other companies spending $50,000.00 a year on advertising! I'm not, but, you couldn't tell be the way they catered to me and my business.
Just this morning, a client of mine stated that he finally started a $300. web presence with HIBU (Cory) and that he has gained so many new clients that he's thinking of getting a larger building and more staff.
One last thing; Having one representative to discuss all these media issues with and also have an annual meeting to go over it all with is awesome. One rep that's on my side... PRICELESS!!!

I have had significant trouble getting a hold of the account manager at HIBU for my website design in the past 4 weeks. HIBU has listed my personal cell phone number on their yellow book listings and other listings. I have asked multiple times - on the phone with the account manager, through email twice and with the customer service department at least twice to update so my business phone number is listed. I asked to have my *** reviews merged with my new business listing. HIBU said they would take care of this. They did not. I had to do this myself with *** with quite a bit of time spent for the listing to be updated. I paid for *** ads and a social media package. HIBU did not do anything for this. I ended up doing this myself and have paid for *** ads as an additional fee. In addition the website design preview was mediocre and not well done. I had a much better design on Vistaprint which I paid $50 per month and had no problem cancelling. I joined HIBU because I thought I would be getting a more comprehensive package for website design and marketing. I wish I had stuck with visaprint. It has been a huge disappointment and NOW when I try to cancel the account, I am told that I need to talk with another department or I need to take with the account manager, who I cannot get a hold of despite several emails and a number of phone calls. The company is not transparent, and does not have good follow through. I am unable to get a cancellation though I have requested with customer service twice. I am kicking myself for not checking the reviews on the Revdex.com before proceeding.

Working with Cory has been great. He is very knowledgeable and has great ideas on getting to our target audience.

They don’t make updates when asked. They say they have then it turns out they haven’t. They will say that they’re calling back but won’t. Salesmen use misleading information and false promises to get you to try it. Once you give them a few months of not producing any leads and try to quit using them you’ll suddenly realize that you’re in a six month contract. From what I understand the contract is not legally binding but they will tell you otherwise. Contacted an attorney today. I’d rather give money to an attorney than give this shady dishonest company another dime.

Our new representative, Kyle A. met with us in person and made real-time changes to our web site, she was very courteous and receptive to our request. We are a small non-profit organization, Kyle offered excellent suggestions to make it easier both for our members to sign up for the various events we offer, and for the events chair.

Just met with Cindy for the first time today. She helped me with some technical issues that I had been unable to resolve. I appreciate the time she took with me to ensure we are completely satisfied with our service.

By far one of the best business decisions I have made. I never imagined the difference it would make having Hibu. Andy and the team do it all for you and if you have questions or changes they right on it. Just be prepared because your business will increase way more than you expect and for the good.

I currently work with Lindsey and we are extremely happy! She is always a great help and keeps us up to date with the most available services! Lindsey helps us use our advertising budget as effectively as possible. She friendly with our entire staff and also helps out when she is needed! She is a joy to work with!

We started with Hibu earlier this year and the service we received from Hibu has been anything but acceptable. We started with Hibu to increase our *** clicks and impressions. We have not notice any difference in our standings and reached out to Hibu to have our Company name attached to the search. I noticed everything they proposed on their dashboard is generic. Meaning they can use any companies information to obtain results. Our business name is never included in the listings management, search marketing, and display advertising. We also had a social listing with Hibu where they stated that they made us active on 68 websites. Come to find out we were not active on 68 websites, including the local white and yellow pages, which I personally made active. I recommend that you do not seek the services of Hibu. They will take your money and create new contracts without your awareness or approval.

I have been working with Corey for a couple of years now and he has been very helpful in setting up the website for my company. He has also helped me get the most for my money as far as advertising for my business. He is always available when I have questions on anything. He is great to work with. I would highly recommend working with him.