Fidelity Investments

Good Morning ***,I am sorry for the delay.I just got back in town from seeing my family over the holidays.I will call the dealership today and set up appointment to get my truck in the shop.Thank you [redacted] *** I have a appointment set up for Tuesday January 12th at 4:pm

RE: Revdex.com Case ID # [redacted] from [redacted] To Whom It May Concern: Your organization forwarded to Fidelity a complaint from [redacted] , regarding contract disputes.Please be advised that, in compliance with our Privacy Policy, Fidelity can only respond to the issues raised in this complaint directly to our customerAt his discretion, Mr [redacted] may share the information we provide with your officeProtecting the confidentiality, integrity and security of the personal information we maintain is critical to ensuring the trust our customers have placed in usI hope this information has been helpful in confirming our intent to contact Mr [redacted] directly.Sincerely,Fidelity Investments

Revdex.com: I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted] Please add your rejection comments below On 4/25/I called the [redacted] Fidelity contact number Fidelity listed on the letter they mailed me I spoke to a representative [redacted] Mr [redacted] stated he couldn't provide me any reasoning for their decision and there was no one in the Risk Management Department that I could speak to He stated the Risk Management Department doesn't speak to customers This is a clear indication that Fidelity Investments illegally, un-ethically, against industry and regulatory practice removed trading authority from customers accounts without the customers consent and absolutely refuses to provide a reason for their actions to customers They are going against [redacted] & [redacted] rules and regulationsThey're taking actions on people's accounts without the customer's consent [redacted]

The business failed to respond it is straight forward an this has nothing to do with privacy First they even used my full name to clearly identify me who does value my privacy in an effort to attack my integrity and destroy me In their response if they were SO concerned about protecting my privacy they would just say the complainant not my name! Second the failure to fix a service on the website that ids for ALL customers is not about my privacy this has nothing to do with my specific account It is a service that all paying customers expect to work They can not even get it to work for themselves and have provided rude deplorable customer service in response In addition I already wrote in the complaint of MULTIPLE times I tried to get them to correct it and they failed to so that is why I contacted the Revdex.com For them to write this is unacceptable and they must be held to address it instead of evade and hide behind phony excuses that thy do not even adhere to themselves In fact they have been selling my personal data to other companies including, address, net income asset values birth date to name just a few so Fidelity spare me the "to protect my privacy..."?f you are rejecting the business's response please enter your rejection comments here.] Regards, [redacted] ***

Please be advised that, in compliance with our Privacy Policy, Fidelity can only respond to the issues raised in this complaint directly to our customerAt her discretion, Ms [redacted] may share the information we provide with your officeProtecting the confidentiality, integrity and security of the personal information we maintain is critical to ensuring the trust our customers have placed in usI hope this information has been helpful in confirming our intent to contact Ms [redacted] directly

Revdex.com: I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted] I have still have NOIT heard anything on my account, $150k account and cannot not access, no one can tell me why its taking so long to reset a password I cannot access my tax documents either Regards, [redacted] ***

RE: Revdex.com Case ID # [redacted] from [redacted] To Whom It May Concern: Your organization forwarded to Fidelity a complaint from [redacted] , regarding billing or collection issues.Please be advised that, in compliance with our Privacy Policy, Fidelity can only respond to the issues raised in this complaint directly to our customerAt his discretion, Mr [redacted] may share the information we provide with your officeProtecting the confidentiality, integrity and security of the personal information we maintain is critical to ensuring the trust our customers have placed in usI hope this information has been helpful in confirming our intent to contact Mr [redacted] directly.Sincerely,Fidelity Investments

I reviewed the response made by the business in reference to complaint ID [redacted] , and find the resolution is satisfactory to me

RE: Revdex.com Case ID # [redacted] from [redacted] To Whom It May Concern:Your organization forwarded to Fidelity a complaint from Ms [redacted] , regarding a disputed credit card transaction.Please be advised that, in compliance with our Privacy Policy, Fidelity can only respond to the issues raised in this complaint directly to our customerAt her discretion, Ms [redacted] may share the information we provide with your office.Protecting the confidentiality, integrity and security of the personal information we maintain is critical to ensuring the trust our customers have placed in usI hope this information has been helpful in confirming our intent to contact Ms [redacted] directly.Sincerely,Fidelity Investments

Revdex.com: I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted] Still no contact from Fidelity They still have my assets and will not transfer them like they stated they would when they forced us to open an account that we did not want.Now they figure they do not have to talk to us any more with the issue still not resolved I want my assets moved like they said they would.Another example of telling people what they want to hear to get their money and not doing what they say they will do.This is another example of American banking at it's finest Regards, [redacted] ***

The company can contact me directly at [redacted] to get this resolvedSo far I have not been contacted.Revdex.com: I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted] Please add your rejection comments below Regards, [redacted]

Revdex.com: I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted] Please add your rejection comments belownothing in my complaint had anything to do with private informationOnly that the information given by employees of fidelity were not up to date with procedures or factsHaving your employees state certain things about the usps without knowing facts is lying Regards, [redacted]

To Whom It May Concern: Your organization forwarded to Fidelity a complaint from [redacted] , regarding contract disputes.Please be advised that, in compliance with our Privacy Policy, Fidelity can only respond to the issues raised in this complaint directly to our customerAt his discretion, Mr [redacted] may share the information we provide with your officeProtecting the confidentiality, integrity and security of the personal information we maintain is critical to ensuring the trust our customers have placed in usI hope this information has been helpful in confirming our intent to contact Mr [redacted] directly.Sincerely,Fidelity Investments

Dear Ms [redacted] , Based on the lack of information in this complaint and no attachment, I can not find Ms [redacted] in our system Please supply the contract #, VIN#, or the contract holders complete name and NAC will be glad to respond to this complaint Thank you, Joe R [redacted] Director of Claims National Auto Care

Thank you for forwarding Mr [redacted] 's comments to us We appreciate the opportunity to review the matter and will contact Mr [redacted] directly to address his concerns For privacy reasons, we are unable to post our response here for public viewing National Auto Care

I received a phone call to phone number ###-###-#### at approximately 12:CST from Christy, a supervisor at National Auto CareWe agreed on a settlement of $which will be sent to me via a check in the mailShe stated that it would be sent out tomorrow after she forwarded the refund to the accounting departmentThis agreement to complaint ID is satisfactory to meRegards, [redacted]

Revdex.com: I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted] Please add your rejection comments below [I am currently waiting on them to contact meI attempted to contact them but am placed on hold and they will not get me a reasoning behind closing my account or will they tell me when my funds will be released back to meIf and when they contact me and resolve this issue I will update the Revdex.com, my postings on their pages and my attornies Regards, [redacted]

Thank you for forwarding Mr [redacted] ’s comments to usWe appreciate the opportunity to review the matter and will contact Mr [redacted] directly to address his concernsFor privacy reasons, we are unable to post our response here for public viewing Thank you, Joe R [redacted] Director of Claims National Auto Care

I am rejecting this response because: To date no one has contacted me directly as referenced in the response Due to a family situation I've not had my van repaired yet Therefore I would appreciate the dealer being contacted and having the repair authorized so I can proceed Regards, [redacted]

Thank you for forwarding Mr [redacted] comments to us We appreciate the opportunity to review the matter and will contact Mr [redacted] directly to address his concerns For privacy reasons, we are unable to post our response here for public viewingThank you, Joe R***Director of ClaimsNational Auto Care