Fidelity Investments

Your organization forwarded to Fidelity a complaint from [redacted] ***, regarding promotional offers at Fidelity Investments.Please be advised that, in compliance with our Privacy Policy, Fidelity can only respond to the issues raised in this complaint directly to our customerAt his discretion, Mr [redacted] may share the information we provide with your officeProtecting the confidentiality, integrity and security of the personal information we maintain is critical to ensuring the trust our customers have placed in usI hope this information has been helpful in confirming our intent to contact Mr [redacted] directlySincerely, Fidelity Investments

Revdex.com: I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted] Please add your rejection comments belowFidelity has failed to contact me directly as stated in the response to the complaint Regards, [redacted]

RE: Revdex.com Case ID # [redacted] from [redacted] To Whom It May Concern:Fidelity received the additional correspondence for [redacted] concerning billing or collection issuesWe are currently researching the issue and will respond directly to the client once the research is complete, per our privacy policy.At Mr [redacted] ’s discretion, he may share the response with you.Sincerely,Fidelity Investments

To Whom It May Concern:Your organization forwarded to Fidelity a complaint from [redacted] *., regarding a credit card rewards offer.Please be advised that we have been unable to confirm this individual’s relationship with our firm, which prevents us from completing a review of his claimIf [redacted] is able to provide additional information, such as he full last name, we will respond to his concerns.Please note that in compliance with our Privacy Policy, Fidelity can only respond to the issues raised in this complaint directly to our customerAt his discretion, he may share the information we provide with your office.Protecting the confidentiality, integrity and security of the personal information we maintain is critical to ensuring the trust our customers have placed in us.Sincerely,Fidelity Investments

Revdex.com: I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted] Regards, [redacted] Fidelity has not provided any resolution which is satisfactory, they have defrauded me $and the evidence is on a recorded callWhen they send me a check for $for the fraudulent information they gave me which resulted in a $fee than this case can be closedFidelity continues to give the run around and nickle and dimes their customers which is not right

I am sorry for the delays in handling Ms [redacted] 's GAP claim, but I have been notified that a check was issued to the lender on 10/17/2017.Ms [redacted] is encouraged to contact National Auto Care's Customer Service Deptfor more details.Thank you for your time in this matterJoe R***Director of ClaimsNational Auto Care

I have no problems sharing privace information with Revdex.com Please let me know any and all info Fidelity will need from me to resolve this issue Please do not let privacy concerns on my part hinder next steps.I look forward to a meaningful response from Fidelity to move things forward Regards, [redacted] ***

Revdex.com: I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted] it is typical for this worst company in the worldthey said that they would adjust the illegal dividend withholding, then they even sent me an email and said that the issue was resolved even though it was not and that they would not even respond to my messages.I have never seen a worse company with worse customer service in the whole world.I do not understand why they are still in business.also they rejected a fop from ib which was even the source of my fundsfor this reason I will complain to the attorney general of massachussets.I want fidelity to have my illegaly deducted dividends adjusted and I want to be compensated for the bad service and for my time Regards, [redacted] *

Your organization forwarded to Fidelity a complaint from [redacted] , regarding service issues and his Fidelity account.Please be advised that, in compliance with our Privacy Policy, Fidelity can only respond to the issues raised in this complaint directly to our customerAt his discretion, Mr [redacted] may share the information we provide with your officeProtecting the confidentiality, integrity and security of the personal information we maintain is critical to ensuring the trust our customers have placed in usI hope this information has been helpful in confirming our intent to contact Mr [redacted] directly

RE: Revdex.com Case ID # [redacted] from [redacted] To Whom It May Concern:Your organization forwarded to Fidelity a complaint from [redacted] , regarding contract disputes.Please be advised that, in compliance with our Privacy Policy, Fidelity can only respond to the issues raised in this complaint directly to our customerAt his discretion, Mr [redacted] may share the information we provide with your office.Protecting the confidentiality, integrity and security of the personal information we maintain is critical to ensuring the trust our customers have placed in usI hope this information has been helpful in confirming our intent to contact Mr [redacted] directly.Sincerely,Fidelity Investments

Thank you for forwarding Mr [redacted] 's comments to us We appreciate the opportunity to review the matter and will contact Mr [redacted] directly to address his concerns For Privacy reasons, we are unable to post our response here for public viewingThank you, Joe R***Director of ClaimsNational Auto Care

RE: Revdex.com Case ID # [redacted] from [redacted] To Whom It May Concern: Fidelity received the additional correspondence for [redacted] concerning customer service issuesWe are currently researching the matter and will respond directly to the client once the research is complete, per our privacy policy.At Mr [redacted] ’ discretion, he may share the response with youSincerely, Fidelity Investments

Revdex.com: I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted] Its a non-response, I have not heard from them since the last Revdex.com response which assured me the password issue was resolved and they credited my account with $to cover the fee's I incurred I have not been able to access my account to even see if the refund occurred as I am still having the PW issue and everyone I spoke to seems lost Regards, [redacted] ***

Thank you for forwarding Ms [redacted] 's comments to me We appreciate the opportunity to review the matter and will contact Ms [redacted] directly to address her concerns For pri**cy reasons, we are unable to post our response here for public viewing Thank you, Joe R [redacted] Director of Claims National Auto Care

To Whom It May Concern:Your organization forwarded to Fidelity a complaint from Mr [redacted] , regarding non-resident alien tax withholdings.Please be advised that, in compliance with our Privacy Policy, Fidelity can only respond to the issues raised in this complaint directly to our customerAt his discretion, Mr [redacted] may share the information we provide with your office.Protecting the confidentiality, integrity and security of the personal information we maintain is critical to ensuring the trust our customers have placed in usI hope this information has been helpful in confirming our intent to contact Mr [redacted] directly.Sincerely,Fidelity Investments

To Whom It May Concern:Fidelity received the additional correspondence for [redacted] concerning receipt of a 1099-R tax formWe are currently researching the issue and will respond directly to the client once the research is complete, per our privacy policy.At Ms [redacted] 's discretion, she may share the response with you.Sincerely,Fidelity Investments

RE: Revdex.com Case ID # [redacted] from [redacted] *** To Whom It May Concern: Fidelity received the additional correspondence for [redacted] concerning her interactions with our firmWe have responded directly to the client, per our privacy policy.At Ms***’s discretion, she may share the response with youSincerely, Fidelity Investments

RE: Revdex.com Case ID # [redacted] from [redacted] ***To Whom It May Concern:Your organization forwarded to Fidelity a complaint from [redacted] ***, regarding billing or collection issues.Please be advised that, in compliance with our Privacy Policy, Fidelity can only respond to the issues raised in this complaint directly to our customerAt their discretion, [redacted] may share the information we provide with your office.Protecting the confidentiality, integrity and security of the personal information we maintain is critical to ensuring the trust our customers have placed in usI hope this information has been helpful in confirming our intent to contact [redacted] directly.Sincerely,Fidelity Investments

Revdex.com: I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted] Please add your rejection comments below The response does not satisfy my requestI will attempt to further contact Fidelity through their customer service as they requested and then I will report back on findings Regards, [redacted]

The mileage on the repair order called in by [redacted] *** was 107, [redacted] *** Expiration Mileage is 106,Thus, per the terms of the contract, [redacted] *** with National Auto Care is Expired by mileage Without presenting documentation showing the same failures called in by [redacted] on 8/30/with mileage less than the 106,mileage limit on the ***, National Auto Care has no liability left on [redacted] National Auto Care service contractThank you for your time in this matterJoe R