Fidelity Investments

RE: Revdex.com Case ID # [redacted] from [redacted] ***To Whom It May Concern:Fidelity received the additional correspondence for [redacted] regarding a transfer of assets As previously stated, we have sent a response to the client.At Mr***'s discretion, he may share the response with youWe respectfully consider this matter resolved and will no longer respond to rebuttals.Sincerely,Fidelity Investments

RE: Revdex.com Case ID # [redacted] from [redacted] To Whom It May Concern: Fidelity received the additional correspondence for [redacted] concerning a rollover transactionWe are currently researching the issue and will respond directly to the client once the research is complete, per our privacy policy.At Mr [redacted] ’s discretion, he may share the response with youSincerely, Fidelity Investments

I reviewed the response made by the business in reference to complaint ID [redacted] and look forward to having a conversation with upper management Regards,

RE: Revdex.com Case ID # [redacted] from [redacted] To Whom It May Concern:Fidelity received the additional correspondence for [redacted] concerning service issuesWe are currently researching the issue and will respond directly to the client once the research is complete, per our privacy policy.At Mr [redacted] ’s discretion, they may share the response with you.Sincerely,Fidelity Investments

RE: Revdex.com Case ID # [redacted] from [redacted] ***To Whom It May Concern:Fidelity received the additional correspondence for Mr [redacted] concerning the disbursement of his father's annuityWe are currently researching the issue and will respond directly to the client once the research is complete, per our privacy policy.At Mr***’s discretion, they may share the response with you.Sincerely,Fidelity Investments

RE: Revdex.com Case ID # [redacted] from [redacted] ***To Whom It May Concern: Your organization forwarded to Fidelity a complaint from [redacted] regarding billing or collection issues.Please be advised that, in compliance with our Privacy Policy, Fidelity can only respond to the issues raised in this complaint directly to our customerAt his discretion, Mr [redacted] may share the information we provide with your officeProtecting the confidentiality, integrity and security of the personal information we maintain is critical to ensuring the trust our customers have placed in usI hope this information has been helpful in confirming our intent to contact Mr [redacted] directlySincerely, Fidelity Investments

Revdex.com: I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted] [I did not receive any call or had any communication with Fidelity] Regards, [redacted] ***

Revdex.com: I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted] Please add your rejection comments below Same response as weeks ago...delay and ignore Regards, [redacted] ***

RE: Revdex.com Case ID # [redacted] from [redacted] To Whom It May Concern: Your organization forwarded to Fidelity a complaint from [redacted] .Please be advised that, in compliance with our Privacy Policy, Fidelity can only respond to the issues raised in this complaint directly to our customerAt his discretion, Mr [redacted] may share the information we provide with your officeProtecting the confidentiality, integrity and security of the personal information we maintain is critical to ensuring the trust our customers have placed in usI hope this information has been helpful in confirming our intent to contact Mr [redacted] directly.Sincerely,Fidelity Investments

RE: Revdex.com Case ID # [redacted] from [redacted] ***To Whom It May Concern: Your organization forwarded to Fidelity a complaint from [redacted] ***, regarding refund or exchange issues.Please be advised that, in compliance with our Privacy Policy, Fidelity can only respond to the issues raised in this complaint directly to our customerAt his discretion, Mr [redacted] may share the information we provide with your officeProtecting the confidentiality, integrity and security of the personal information we maintain is critical to ensuring the trust our customers have placed in usI hope this information has been helpful in confirming our intent to contact Mr [redacted] directly.Sincerely,Fidelity Investments

Revdex.com: I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted] Based on my experience to-date with the vendor (eMoney) I have my doubts that the company will actually contact me directly to discuss the complaint I will have to reserve judgment for a short-period to see if they actually follow through on their stated intent to contact me to discuss the issue Regards, [redacted]

RE: Revdex.com Case ID # [redacted] from [redacted] ***To Whom It May Concern:Fidelity received the additional correspondence for [redacted] concerning service issuesWe replied directly to Mr [redacted] in October 2016, per our privacy policyWe respectfully consider this matter closed and will not be responding further.At Mr***'s discretion, he may share that response with you.Sincerely,Fidelity Investments

RE: Revdex.com Case ID # [redacted] from [redacted] ***To Whom It May Concern:Your organization forwarded to Fidelity a complaint from [redacted] ***, regarding customer service issues.Please be advised that, in compliance with our Privacy Policy, Fidelity can only respond to the issues raised in this complaint directly to our customerAt her discretion, Ms [redacted] may share the information we provide with your office.Protecting the confidentiality, integrity and security of the personal information we maintain is critical to ensuring the trust our customers have placed in usI hope this information has been helpful in confirming our intent to contact Ms [redacted] directly.Sincerely,Fidelity Investments

Since this complaint has been filed, MsSimmons has spoken to Ms [redacted] and the situation has been resolvedThank you for your time in this matter.Joe R***Director of ClaimsNational Auto Care

Revdex.com: I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint # [redacted] I give the permission to let Fidelity to contact me directly for this issue Regards, [redacted] ***

To Whom It May Concern: Your organization forwarded to Fidelity a complaint from [redacted] ***, regarding a transfer of a retirement accountPlease be advised that, in compliance with our Privacy Policy, Fidelity can only respond to the issues raised in this complaint directly to our customerAt his discretion, Mr [redacted] may share the information we provide with your officeProtecting the confidentiality, integrity and security of the personal information we maintain is critical to ensuring the trust our customers have placed in usI hope this information has been helpful in confirming our intent to contact Mr [redacted] directlySincerely, Fidelity Investments

RE: Revdex.com Case ID # [redacted] from [redacted] To Whom It May Concern:Fidelity received the additional correspondence for Ms [redacted] concerning tax formsWe are currently researching the issue and will respond directly to the client once the research is complete, per our privacy policy.At Ms [redacted] ’s discretion, they may share the response with you.Sincerely,Fidelity Investments

RE: Revdex.com Case ID # [redacted] from [redacted] To Whom It May Concern:Fidelity received the additional correspondence for [redacted] concerning tax withheld and his transfer requestWe were able to locate the client and confirm he received multiple responses from our firm concerning this issue We respectfully consider the matter closed and will not be responding to further communications.At Mr [redacted] ’s discretion, he may share the response with you.Sincerely,Fidelity Investments

Revdex.com: I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted] Please add your rejection comments belowRegards, [redacted] ***

RE: Revdex.com Case ID # [redacted] from [redacted] ***To Whom It May Concern:Fidelity received the additional correspondence for [redacted] concerning delivery issuesWe are currently researching the matter and will respond directly to the client once the research is complete, per our privacy policy.At Mr ***'s discretion, he may share the response with you.Sincerely,Fidelity Investments