Exterior Solutions

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish,...

you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  The business has refunded my money, and I consider this complaint resolved.
Regards,
Kelly A[redacted]

I'm so sorry about that!  I just processed that refund for you.  Depending on your financial institution, funds can take 48 hours up to 7 business days to process. We're sorry for any trouble this caused, and do hope that you'll order from us again!

Hi there - I'm so sorry for the delay.  I see that the card was credited yesterday :)  I've attached the refund receipt for your records. Thanks for your patience!