Eco Flower LLC

Hello,Thank you for reaching out to usI apologize for the delay!! I have pulled up your order and confirmed that the order has shippedAn email confirmation was sent to the email address on filePlease let us know if there is anything else that we may help you with.Thank you

Hello,Thank you for reaching out to usI just wanted to follow up and verify that the shipping address has been updated and your order will be shipping soonOnce your order has shipped you will receive an email with tracking to the email address on filePlease let us know if there is anything else that we can help you with.Thank you

Hello,Thank you for reaching out to usI have pulled up your order and I do see that your Photo Proof was sent to the email address on file todayPlease review the proof and let our wedding coordinators now if there is anything you need to changeOnce you have approved the photo proof they will get your order processed for shipmentThank you

Hello,Thank you for reaching out to usWe apologize for the delay in your orderI have pulled up your order and confirmed that it has been cancelled and refundedAn email confirmation was sent to the email address on fileDepending on your financial institution your refund will post back to your account within 3-business days from the date of the emailIf you prefer to no longer receive promotions just go to the bottom of the email you receive and click on the unsubscribe hyperlink and you will no longer receive any email promotionsPlease let us know if there is anything else that we may help you with.Thank you

Hello,Thank you for reaching out to usI apologize for the delay in your refundWe are currently working on a new processYour refund has been processed and an email confirmation has been sent to the email address on fileDepending on your financial institution your refund will post back to your account within 3-days of the date of that emailPlease let us know if there is anything else that we can help you with.Thank you

the unopened package was shipped monday I will dismiss my claim when I am refunded, but not until then Complaint: [redacted] I am rejecting this response because: Sincerely, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to meThough it did take them over months and reporting to you to make them respond.I think someone should look into their business practices Sincerely, [redacted] ***

[redacted] Hello,Thank you for reaching out to usI do apologize for the issues you experienced with your orderWe have implemented many new changes to ensure these issues do not occur againI see that the issues have been corrected the remaining items were receivedThank you

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to meThe business has finally processed my refund Sincerely, [redacted]

Hello,Thank you for reaching out to usI apologize for the delay in your orderI have pulled up your order and confirmed that that it has been cancelled and refundedAn email confirmation was sent to the email address on fileDepending on your financial institution, your refund will post back to your account within 3-business days from the date on the emailThank you

Hello,Thank you for reaching out to usI apologize for the delay!! I apologize that you have not received the Terrarium, the item was overwhelmingly popular beyond our expectationsWe have cancelled the item and have began the process of your refundAs we have chose to no longer use PayPal as a payment option so we will be issuing you a paper check in the amount of $16.36, the total amount of the item after the use of a promo codeWe issue paper checks twice a month and yours will be going out soonPlease let us know if there is anything else that we may help you with.Thank you

Hello,Thank you for reaching out to usI apologize for the delay in your orderI have pulled up your order and see that your order has shippedBased off the tracking information your order has shipped and is out for delivery todayWe do hope you love the item that you receivedPlease let us know if there is anything else that we may help you with.Thank you

Hello,Thank you for reaching back out to usI have tracked the package and tracking does show that it was updated at 11:11pm yesterday showing the item in transitThank you

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and I also read the e mail they sent me and I finally received a tracking number for my orderI'll be tracking it and awaiting it's arrival and hopefully it's exactly what I orderedMom glad I filed with Revdex.com because that's the only way I could get a real response about my orderThank you Revdex.com! Sincerely, [redacted]

Hello,Thank you for reaching out to usI apologize for the delay in your orderI have pulled up your order and confirmed that your order has been cancelled and refundedAn email confirmation has been sent to the email address on fileDepending on your financial institution your refund will be posted back to your account within 3-business days from the date of the emailPlease let us know if there is anything else that we may help you with.Thank you

Hello,Thank you for reaching out to usI apologize for the delay in your orderI have pulled up your order and see that your order has shippedAn email confirmation has been sent to the email address on fileBased off the tracking information your order is currently in transit to your local USPS for deliveryI am including a link to better track your shipment, [redacted] Please let us know if there is anything else that we may help you with.Thank you

Hello,Thank you for reaching out to usI apologize for the delay in your orderI have pulled up your order and confirmed that your order has been cancelled and refundedAn email confirmation was sent to the email address on filePlease let us know if there is anything else that we may help you with.Thank you

Hello,Thank you for reaching out to usI apologize for the delay!! I have pulled up your order and confirmed that it has been cancelled and refunded per your requestAn email confirmation was sent to the email address on fileDepending on your financial institution, your refund would post back to your account within 3-business days from the date of the emailThank you

Hello,Thank you for reaching out to usI apologize your orders did not arrive by Mother's DayI have pulled up your orders and do see that all your orders have been shipped and delivered and we do hope that you love the items that you receivedPlease let us know if there is anything else that we can help you with.Thank you

Hello,Thank you for reaching out to usi apologize for the delay in your orderI have pulled up your order and see that it has shippedAn email confirmation was sent to the email address on fileBased off the tracking information your order has been transferred to USPS who will complete the deliveryI am including a link to better track your shipment, [redacted] Please let us know if there is anything else that we may help you with.Thank you