COMFORT INN

We have the accounts referenced, of the accounts have been removed from the credit reporting agencies and the other are valid and due and we have sent the consumer a validation letter and service invoices for these accounts which will remain on the credit reporting as disputedThank you

Complaint: ***
I am rejecting this response because: The debt has not been removed and no validating documents have been receivedMy name is *** *** not ** *** and The debt must be validated or this company is reporting to all three credit Bureaus incorrectly which is still negatively affecting meI have no recollection of this transaction with the stated company
Regards,
*** ***

Complaint: ***
I am rejecting this response because: they did not respond to my complaint regarding harassment.
Regards,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to, but let it be known that they did not try to accommodate me at the timeI had to clean my tub out and ask for sheets to remake my bedHad there been other Hotels available I would have movedI think it is poor business habit to tell a choose hotel member to find somewhere to stay if ever in the areaI will do just that and problem be more comfortableThank you complaint ID ***, and find that this resolution is satisfactory to me
Sincerely,
*** ***

FCSI received the account for collection on or about 3-1-from the original creditor as a valid and due debt, per the original creditor the Date Service began was on 11-24-and the Last date Paid by the consumer was 7-24-FCSI sent the first letter on or about 3-3-with notification of the debt and the consumer’s rightsCredit was reported on 4-12-With no response to multiple calls made to the consumer another letter was sent on 5-1-and both letters were sent to the same address the consumer lists in this communicationAn FCSI representative spoke to the consumer on 8-11-and noted the account as disputed as it was stated they didn't owe the debtOn 8-FCSI received this complaint and reached out to our client, ***On 8-*** reported that the consumer paid in full the valid and due debt in the amount of $directly to themFCSI posted the payment and reflected a zero balance on the account as well as reported it to the CBR's as paid in fullThe credit bureaus have been notified that there is no longer a balance and it is satisfiedFCSI has made no misrepresentations Thank you

Complaint: ***
I am rejecting this response because:Then why does it show up on my credit with Transunion? Why does it show up as a paid collection account? Get off your *** and make a phone call to TransunionIt's called Google ***If you people would just do what I ask and help me I wouldn't have to file a complaint with Revdex.comReread (if you ever did) my request and just do what I askCall them and make it rightSend me a letterYou people screwed up many times by not doing what you said you would doHere's an ideaJUST DO IT!
Regards,
*** ***

Dear Revdex.com,At first , I apologize for any inconvenience this may have caused you or the guest. We are not a member of Revdex.com, however, I would be glad to respond to this.The guests had a group block established at $for the wedding instead of $Their rate never was at
$I tried to explain it to guest, but, she would not let meI even spoke to Ms*** were she tried to explain it to guest that the rate never was $for this particular group. Our goal is to satisfy our guests to the best of our ability and regret any service below expectations.Sincerely,*** ***-GM

FCSI received the account on or about 5-23-for *** services in the amount of $Letters were sent and calls placed with no response from the consumerThe consumer states they contacted us on 5-8-and that is not possible for we didn't have the account until after 5-23-The
*** service # *** was provided to the consumer from 11-until 5-23-The consumer requested validation of the debt on 6-6-and upon receipt of the final bills from the original creditor, mailed it to the consumer on 6-15-Today I have again requested copies of the final bills be sent to the consumer for their reviewThank you

Complaint: ***
I am rejecting this response because: I have never been in touch with this company and I have also never had any business with this companyIt states they have reached out to there client and validated that I had services doneI ask that they provide proof of this "validation" in the form of my signature on some form of contract or buyers orderSimply stating they have validated it does not do anything other than say "nothing is being done"They can not provide proof of my affiliation to this company because I have never done business with themI would like this removed from my credit bureau!
Regards,
*** ***

The concern is that the consumer has already paid the debt for $and that he doesn't owe the balanceThe debt he references was an $debt that he did pay in full on 4-26-referred to Franklin on 3-14-and that debt was for a date of service of 9-15-*** reference number
***, the debt is question is a different debt in the amount of $with a service date of 10-10-referred to Franklin on 4-19-*** reference number *** and that debt has not been paid nor is it the same debt as the prior debt that was paidThey are two different debts, both debts are for the same patient but with different dates of serviceIf the consumer has proof that the $debt has been paid that information will need to be provided to FCSI so that they can determine where the funds were applied Thank you

The original creditor referred this account to FCS on 5-5-for non paymnent as a valid and due debtAs of this answer it has not been paid nor has the original creditor informed us of any paymentWe have noted the account of the consumers concernsThank you

Thank you for the inquiry regarding the Kelley Blue Book TraValue for the Volkswagen Golf SportWagen TSI SE Wagon 4DWe understand your concern and would like to provide a general description of how Kelley Blue Book determines used car values to better explain the value given for the
Golf SportWagen. Kelley Blue Book collects and processes data on actual transactions for using vehicles as well as listings across the United States from a significant number of reliable sources on a daily/weekly basisThis data is then analyzed by our team of analysts and statisticians who help determine vehicle values. This valuation process occurs weekly to ensure that the most recent data possible is being utilized so that Kelley Blue Book can provide values to our users that are both relevant and actionable in today’s market. In light of your concern, our analysts conducted further analysis of the data and values for the Golf SportWagen TSI SEAfter further review we have concluded, based on transactional data, that our values are reflective of the marketKelley Blue Book is unable to provide feedback regarding our competitors’ values as we are not familiar with the methodology or data used to generate their vehicle values. I hope this helps you to understand the process and methodology around producing our vehicle valuesPlease do not hesitate to contact us should you have any further questions or concerns and thank you again for your inquiry. Please let me know if you need anything elseThank you.* ***(949) 268***

Dear Mr ***
I wanted to apologize for the time it took to refund your Visa card ending in ***.0n we issued a refund to your card in the amount requested $
Thank you for choosing the Comfort Inn in Tacoma for your hospitality needs
Sincerly,
Ebony
B
Comfort Inn Tacoma ( WA087)
*** * *** **
Tacoma WA

Guest made reservations through Choice Hotels but booked an advanced purchase rate. Our GM - Cortney *** cancelled the reservation on 4/14/and also refunded the guest's credit card. These reservations are typically non-cancelable but our GM took the courtesy to cancel at no charge
for the guest. If you have any questions please feel free to let me know!Thanks and have a great day!Dennis L***Front Office Manager

FCSI received the account for ** *** from the original creditor *** on 10-22-for *** account # *** in the amount of $Letters sent and calls made with no responseOn 12-19-a letter was received requesting validation of debt and validation was sent the same dayToday
12-20-we receive this complaint via Revdex.com and CFPB stating they have no knowledge of the debt and wants it removed from their creditFCSI reached out to the original creditor to ensure the validity of the debt as well as request a copy of the final bill be sent to the consumerThe original creditor stated the debt is valid and due and the consumer should be receiving a copy of the final bill for their reviewThank you

After review of the account and the calls, the consumer stated the representative spoke to her inappropriately, it was found that the representative never raised her voice or spoke in any inappropriate mannerThe rep did ask if she was going to get a tax return and since her unpaid debt
was in collections it is a very appropriate question to ask, even the supervisor explained that to the consumerThe consumer was unwilling to commit to paying the debt even after being given specific arrangements in order to do so, the consumer stated she had other debts she was going to clear up firstThe supervisor told her this debt was over months old and explained the need for it to be taken care of immediately since she was now at a collection agencyThe consumer did not like that she was given terms to work with that were not her termsThe account has been noted for no more calls to the consumer as requested and the next step in the collection process has been takenThank you

Complaint: ***
I am rejecting this response because: I was informed by AT&T that it should have never been reported to the Credit Bureau's. The only fair solution is to have it removed from the CB/s so it does not show at all. Not just that it was paid. AT&T stated that they would inform Franklin to remove it from my negative file
Regards,
*** ***

The account the consumer references was withdrawn by the original creditor and is no longer in our databaseIf the consumer wants to make arrangements to satisfy the debt they will need to reach out to the original creditor for those arrangementsThe account is closed in our system and any
negative crdit reporting was requested to be removedThank you

FCSI has requested copies of the final bills for the account in the name of *** *** and they are being sent to him today for his reviewWe have also requested a fraud packet to be sent to the consumer today because he states he has never received service from the original creditor, ***
Please have the consumer complete the fraud packet when it is received as quickly as possible and return it to the address of the original creditor that is contained in the packet along with all the instructions so the original creditor may begin the investigation into his fraud claim. Thank you

As stated in the response earlier today, the itemized final bill from the original creditor has been forwarded to the consumerIt is being sent through he US Postal Service and since it was sent today the consumer has not had sufficient time to allow it to get to their locationThank you