Search results: holidays

• Choosefireplacesandstoves.com

  ...hot tub. Additionally, [redacted] guaranteed us in writing that we would receive a tracking number for the shipment of the hot tub on December 27. When I called today to request the tracking number, I was told that the offices were closed for the holidays and that someone would contact me on Monday. At this point, I ask that the Revdex.com either procure a confirmed shipping date or arrange for a full refund of our $6,900.00 as soon as possible. Business Response: WE have worked out a deal...

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  Company rating 

  60
• Choosefireplacesandstoves.com

  ...a very fast, obvious leak in the pipes. I contacted customer service and their single technician again and left a message. Eventually, after no answers or returns, the online salesperson informed me that the office was closed for two weeks for the holidays (note, the sales team is always available, but they know nothing...which gives you a good idea of where this company puts its money). Later I realize that the base of the unit is now full of water and submerging the pumps and another cold...

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  Company rating 

  60
• The Posh Puppy Boutique

  ...not, I simply advised them I would give their company a poor review. I also advised the right thing to do is to at least discount an item or do something. Since again, on their website it states 3-5 business days for delivery and 7-10 during the holidays. I was already at day 17. I was not aware that a company had the right to cancel an already paid for order and refuse to ship because they didn't like my "attitude"? Yes, they did refund my money however since they now "claim" they have the...

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  Company rating 

  65
• The Posh Puppy Boutique

  Review: I placed on online order from this business on Dec. 9. Each item listed a shipping time frame of 3-5 business days except 1 item which was plenty of time to receive the items in time for the Holidays. On Dec. 12 I was emailed that 2 of the items were out of stock eventhough I had been charged for the full order on the day of purchase. It was not until 12/23 that I received the credit for these items eventhough they were actually out of stock when I placed the order. I tried contacting...

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  Company rating 

  65
• Provident Care, Inc.

  ...keeps insisting that they are not paid by [redacted] when I know for a fact that is not true. This situation is complicated slightly by the fact that I do pay directly for a very small amount of this home health care, typically overtime on legal holidays. I don't know if they truly don't understand this or simply believe it will be easier for them to try to bully me into paying for their mistakes rather than simply submitting the correct paperwork to [redacted]. I feel that I am hitting a...

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  Company rating 

  4
• United Law Center, a Professional Law Corporation

  ...I live in Los Angeles, my rate is higher? Who sets fees like that? Like insurance based on zip code???I requested a full refund as I had paid for two months and a retainer, tho nothing was filed on my behalf and December was a loss due to the holidays, [redacted] not getting my docs till 22 days in - then holiday closure of their office. Basically boils down to the fact that I paid $7000.00 for the month of January (which includes the retainer and the loss of Dec.), then pulled out when the...

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  Company rating 

  8
• Princess Hair Shop

  ...user friendly. I purchase items all the time online and never had a problem like this and I have purchase overseas items never had to do a return. I had a hair appointment on 12915 and this error in my purchase has ruined my weekend and almost my holidays. I called to speak with [redacted] to express my complaint and unfortunately was unable to get it resolve during the first call because I was at work. I spoke with [redacted] (store manager) recapped on my complaint she kept yelling over me...

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  Company rating 

  24
• Advanced Solutions Property Management

  ...home and that she agreed it was right. On Jan 4, 2016, she called and said I will not be getting a credit. She will not return my calls and mesges on who I can contact to further investigate this matter. I was not able to stay in my home during the holidays and just wanted credit for the days I could not be in there. This all started on Dec 21,2015 and today is Dec 09th and my ceiling is still not fully repaired.Desired Settlement: I would like credit on my rent for the days I was not able to...

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  Company rating 

  2
• Carver's Construction

  ...been helpful in this regard. ALL MY STATEMENTS ARE TRUE AS THEY APPLY ONLY TO MY YARD. It is only a last resort that I have approached Revdex.com, because the Contractor's License Board investigator has pushed her appointment out further and the holidays are here. I find it stressful that this is not being resolved in typical channels. I find it stressful to look at the unresolved issues with water feature and pavers. I am not able to use these. THERE HAS BEEN A MENTAL, PHYSICAL, AND EMOTIONAL...

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  Company rating 

  1
• Crystal Clear Drains & Plumbing

  ...closed, we replaced with 2nd door same as 1st called manufacturer and found out it was normal for doors to shake due to frameless kit. Customer found Lowes kit online he liked and I ordered at my expense. 3rd unit shipping was backed up due to holidays. When arrived I picked up unit at the store and installed 3rd door unit, customer did not like as he changed his mind and wanted the frameless again, so I removed 3rd set and explained about shakiness like on previous doors and he accepted so I...

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  Company rating 

  7
• American Credit Literacy

  ...She told me that her attorney would sue the creditor - (credit baruea), and that all the time it works. She worded this by saying they always "cave" in to me. When 6-8 weeks went by [redacted] would give me excuses by saying it was the holidays that were making her run late. I told her that's nonsense! On the 10th week I told [redacted] I wanted a refund, letter I submitted she said that this was now a 6 month program, with the majority of the credit clean up done in 6-8 weeks. As you can see...

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  Company rating 

  1
• Tricon American Homes

  ...refund deposit. According to the move-out instructions and Arizona State Statute 33-1321. Security deposits, I was to receive a refund check 14 days from the date of the move-out inspection or last day of the lease excluding Saturdays, Sundays and holidays. 14 days from the last day of the lease was April 28th. I did not receive a check. I contacted Ms. [redacted] to verify that she had received my new address which she confirmed. (see e-mail dated April 28, 2015 Evidence E) The check arrived...

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  Company rating 

  249
• Magnum Boots USA

  ...from a out of a car trunk company that has my Credit card information. Business Response: In reviewing the customers order I see it was placed on 12/18 and also shipped on 12/18, the same day. Our office is kind enough to let us enjoy the holidays with family by closing during this time from Dec.21 through January 2. I hope this helps to explain why no response e-mail was sent out. As far as the phone numbers we had a message recording stating we were closed however we later found out it...

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  Company rating 

  33
• Postal Center USA

  ...guaranteed I paid the $60.00. But the package wasn't delivered until December 26th. I only paid the extra shipping because it was "guaranteed." I feel I have been ripped off. I called Postal Service USA on January 6th, upon my return home from the Holidays, and told [redacted], of the problem. He said he would call Fed Ex and call me in a couple of hours in which he did. But he informed me there was nothing they could do. So I called Fed Ex and spoke with a supervisor, [redacted], and she would...

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  Company rating 

  5
• Aladdin Heating and Air Conditioning

  ...said the new unit needed more ventilation. [redacted] then put a piece of wood and my ladder to hold the door open for ventilation. [redacted] said he would send someone out in a couple to have them cut another vent in the door.I waited during the holidays,but had to borrow my neighbors heater, for my early showers for work, because the heater wasn't working in the house. It kept shutting off. [redacted] came out on 1/8/2016, to cut a new vent. It was dark, so I didn't go check it. The next day...

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  Company rating 

  8
• Enterprise Rent-A-Car Company of Sacramento

  ...the next day so as not to incur any further charges, but I find it disgusting that Alamo preys on its customers during times of desperation and unforeseen circumstances. Price-gouging and taking advantage of customers is bad in and of itself, but doing it during the holidays when people want to be with their friends and families is heinous and abhorrent behavior. Having been cheated once by this company, I will be wise to their practices in the future, and they will see no more of my business.

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  Company rating 

  88
• Sierra Hart Auto Center

  ...not our fault that the customer was unable to retrieve this vehicle on Tuesday after 12:00. We have no control over when the police department files their reports and makes them available. No control over State agencies being closed on weekends and holidays. Although inconvenient to the customer, we have no control over the vehicle owner having to find the vehicle on their own. This vehicle was towed due to a possible shooting. We were instructed by the Sacramento Police Department Investigator...

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  Company rating 

  10
• Sacramento Bee

  ...two days, assuring me that the ads would stop being delivered. The Yes! ads stopped for a while, but have now started again. My last request to stop these deliveries was made four weeks ago, well over their "2 weeks to process" claim. With the holidays coming up, I am also concerned that these two sets of advertisements are being tossed on driveways, making it obvious that the house is empty when the occupants are out of town.Desired Settlement: I want the Sacramento Bee to stop delivering any...

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  Company rating 

  482
• Sacramento Bee

  ...like it should be and I don't believe they should be able to take a $1 per paper every holiday weekend to shorten my paper as well which would mean they would need to apply $1 dollar per paper per week there is a holiday which I believe there is 5 holidays until my april 18th date because if they shorten if my subscription would be up in feb not spril. I am so sick of calling a company that doesn't take care of their customers.Desired Settlement: I want my account to be paid up until April 18th...

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  Company rating 

  482
• Sacramento Bee

  ...I was offerred a year for Sunday only and expect to receive Sunday only for a year. I have said adamantly every time that I do not want the Holiday papers and I am not paying them for the holiday. [redacted] offerred at first to credit me the holidays but at the end disliked my attitude and then said she can no longer offer me the credit. I have two issues. One that The Bee offerred me Sunday only for a year and has not satisfied the verbal contract made over the phone with their representative...

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  Company rating 

  482

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