Search results: holidays

• Beck's Furniture Showroom

  ...it started peeling where we sit. When we got the couches those were the same exact words we were told. We paid so much money for that couch knowing that they will last for at least couple years, however they turned out being awful. We spent all our holidays for almost 2 months without couches sitting on the floor with 5 minor children. When we are gathering in the evening the whole family sits on the uncomfortable floor. We are not satisfied with your service. We have some proof of evidence attachments.

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  Company rating 

  79
• Beck's Furniture Showroom

  ...reply to you email below, I am able to send these pictures to you just now, and I apologize for not sending them any sooner. The reason for this delay was because my nice [redacted] and her husband have been very ill over the holidays and I have been receiving chemo therapy for several months now for a cancer that I am fighting. Today seems a better day for me to take care of this issue.On your email below you stated that Becks furniture replied stating that the customer is using the stretcher...

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  Company rating 

  79
• Beck's Furniture Showroom

  ...Thus, it's NOT a matter of a consistent policy, but a manager's subjective decision. 3. I did not use the bed for 5 days, as they claim. I simply kept the bed for 5 days, because it was the Thanksgiving and then the Thanksgiving weekend; there were much better things to do. And hence the delay. Beck's Furniture also did not comply with the Revdex.com's 7 day respond policy because of holidays. It took them 14+ days to respond. Where they punished for the failure to act in timely manners?

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  Company rating 

  79
• Martin Dentistry

  ...with our office.Concerning the claim that [redacted] was unable to contact us. Our office never closes for 2 weeks. The office is open 5 days a week, 8:30 to 5:30 except Wednesday office hours are7:00 to 3:30. We are closed for the following holidays New Years day, Memorial Day, 4th of July, Labor Day, Thanksgiving, and Christmas. This year we took 3 extra days off that we were closed for: the day after Thanksgiving, and Christmas Eve, and New Years Eve. However, even when the office is closed...

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  Company rating 

  4
• Wonderful Union LLC

  ...I would like my stuff sooner then four to Six weeks Business Response: Hello, Thank you for contacting us in regards to your Nick Carter Fan Appreciation Bundle purchase. We apologize for the delay regarding your shipment. Due to the recent holidays, our shipping and customer service departments have had very limited hours. However, we have confirmed with our shipping department that your order was shipped on 1/6/2014. For shipment details, please log into your profile here...

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  Company rating 

  175
• Educational Records Evaluation Service, Inc.

  ...be delayed. * Ms. Client thinks her evaluation was late, but this is not true. The normal time to complete an evaluation is 6 to 8 weeks and at some point in September she upgraded to a 10-Day Rush Service. The 10 days do not include weekends and holidays. A nursing evaluation is on time when it is ready to submit to the nursing board. The copy for the Board was ready on time and submitted to 2 Boards. Ms [redacted] was supposed to wait for a call from our office to come in and pick up her...

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  Company rating 

  29
• Bondurant Realty Corporation

  Review: I had previously filed a complaint against Bondurant for a rat infestation at my daughter's rental home, stating very clearly about the damage the rats had done over the holidays. Bondurant is now telling my daughter that she is responsible for paying for new carpet that the rats chewed up! Clearly, if Bondurant had handled the rat problem in September there would not have been rat damage over the holidays. Bondurant has also charged each resident for a fire extinguisher they claim had...

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  Company rating 

  26
• Maaco Collision Repair and Auto Painting

  ...give or take. So I called on 12/28/2015 to see when the car would be ready and when I needed to pick it up. [redacted] the shop manager told me that they had not even started to work on it yet, when I inquired as to why he stated that due to the holidays they were backed up. I then asked why I was told to drop it off on the 16th, he replied with we needed to get it in line. I advised him that this was unaceptable and thats why appointments are made. I had been recieveing a retal car from the...

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  Company rating 

  16
• Wade's Floor Covering & Interiors

  ...manufacture along with an engineer would be out. Dec 2 2013 a engineer came out was there 45 minutes or so took pics/measures and said he would hear from him with in 2 weeks and the company and wade should be back with us. We waited through the holidays through the 1st of the year - through Valentine day -through March through April and now this is on the ridiculous side - We knew it probably would take several weeks maybe a 6-8 to determine how they would handle - I called Wade on 4/24 -...

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  Company rating 

  1
• Rebath of Southwest Virginia

  ...I was feed up. REBATH did call in November, but I was not in the right mind set after my experiences with them. Being a mother of three, working two jobs, and going to school full-time is rough, but missing a day of work was a hard hit for me. The holidays came and went, during which I had to have my bathrrom plumbing fixed. Which would have taken place if REBATH would have showed up in October. Now in 2014 and I no longer want or need to do business with REBATH, so I called them and requested...

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  Company rating 

  55
• Rebath of Southwest Virginia

  ...installers to help with the work load, however, we were still looking at the extended delay. We spoke with Mr [redacted] fiance during this call and she was understanding as well. Again on November 25th, we called to wish Mr [redacted] happy holidays and that we were still expecting the delay,installation estimated for possibly the end of January. We spoke with Mr [redacted] fiance for this call as well. On December 29th, Mr [redacted] fiance called in and asked for the financing information to...

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  Company rating 

  55
• Magnifico Photography, Inc.

  ...no response!December 8, 2015 I am at the end of my rope, it is just WEEKS before New Year’s, less than a month from the wedding date she has given me, and I still don’t have a contract in place with the couple. I don’t make any other plans for the holidays with my family, nor do I book any other events for that weekend, because I’m still having troubles getting a final answer from Miss [redacted]. All I want to do is get a new contract in place and move forward.In an effort to reestablish...

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  Company rating 

  7
• Longwood Industries, Inc a/d/b/a OnceDriven.com

  ...and sent in the form for the refund in mid August. It is now January 13, 2014 and I still have not been refunded. Every time I call I get the same girl and she explains she has sent it over for processing but nothing has happened yet due to the "holidays". After reading several complaints of this scam I have decided to tell my story in hope to get what I was told and signed up for. Mr. [redacted], We received the refund request for your listing on August 23, 2013. Your request has been...

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  Company rating 

  714
• Longwood Industries, Inc a/d/b/a OnceDriven.com

  ...about my refund a couple months back and I was told that I should receive reimbursement no later than 11/18/2013. As of 1/2/2014, I still have not received reimbursement. I called AMS on 1/2/2014 and was told there had been some delays due to the holidays. AMS continues to give me the runaround on why I have not received my $220 refund.Desired Settlement: I would like my credit card refunded exactly $220 - as advertised by Auto Marketing Systems. Business Response: AMS apologizes for the...

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  Company rating 

  714
• Lake Ridge RV Resort

  ...Settlement: I would like this company to do the ethical and honorable thing and refund our deposit. Business Response: To: Revdex.com Western Virginia Subject: RE: You have a new message from the Roanoke Revdex.com Complaint ID: [redacted] All Holidays must be prepaid, in full, at the time reservation is made. CANCELATIONS: ($10 Cancelation fee applies and forfeit of site guarantee fee) - 15 or more days prior to your arrival - 14 days or less of your arrival date your full deposit i...

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  Company rating 

  6
• Virginia Silversmiths

  ...be on its way. No response. January 12th we called from our store and left a message. At this point we thought that they may have caller ID and a coworker used a personal telephone to call and they answered and claimed that they were closed for the holidays and that Mr. [redacted] was experiencing some difficulty due to the size of the items, but should be ready in two weeks. We mailed a certified letter to them on Jan. 12 expressing our concern of receiving no response to our e-mails or phone...

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  Company rating 

  10
• Fleetwood Homes of Virginia, Inc.

  ...fill it up.. set it on my Island in my kitchen, and my son who is 180 pounds walks around the island. that water will spill out. the island is on the center of the boards that are broken/not nailed down. I cant even have family in my kitchen on the holidays because the whole floor will shake and move. im waiting for all of us to fall in. we are not over size large people. my 120 pound son makes the floor shake when walking.... this is a very UNSAFE issue. and I find Fleetwood to have horrible...

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  Company rating 

  3
• Enterprise Rent-A-Car

  ...have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below. I have tried to call them 12 times and it doesn't even go to a voice mail. So I don't know what else to do. Enterprise doesn't want to try to fix the issue. Business Response: We have spoken to Mr. [redacted] and resolved the matter. We discussed his future needs and made a reservation for him to pick up a van for his business needs during the holidays.

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  Company rating 

  723
• Cline Associates Inc

  ...Settlement: I think they should return my $225.00 for not doing the job right. Business Response: Cline Associates pumped [redacted] septic tank on June 24, 2014. The issue that he had occurred while we were closed over the Christmas holidays. The message was not received until we reopened the following week. There were no calls or issues brought to our attention during the 7 months after pumping the tank. If this problem would have occurred within a couple days of pumping it we would have...

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  Company rating 

  3
• Roanoke Valley Community Credit Union

  ...for this loan because the second tick on the advertisement says "NO CREDIT CHECK". My credit is poor and I am diligently trying to work on this and that is the only reason that I applied for this loan. I could use the extra money to help with the holidays and after speaking with two differnet individuals, was told to simply fill out the Holiday Helper Loan application and fax it in. Nothing else was required. I did this, and to my dismay several days later, I received a rejection notice stating...

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  Company rating 

  5

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