Search results: holidays

• Super Green Coffee

  ...only received one trial bottle....and now one I didn't order. Please advise them I want the two charges on 1-8-14 removed and they should removed one of the initial $4.95 charges from November. I should have caught the error sooner, but with the holidays and a husband and mother with medical problems, I just neglected to check. Business Response: Dear Revdex.com Team, Thank you for contacting us and providing the opportunity to respond to the customer’s concern. We do always strive to...

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  Company rating 

  12
• Flowers by Amy

  ...dragons in place of the orchids. The color scheme of the arrangement was completely different than advertised. The quality of the flowers did not come close to what was advertised. The substitution policy on their website mentions peak seasons or holidays could possibly affect availability of certain types of flowers in the are but it also states that flowers of equal value would be used. I do not consider snap dragons to equal the value of orchids! I have been trying to contact the company to...

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  Company rating 

  182
• Flowers by Amy

  ...4 roses, 2 or 3 white lilies, several carnations, a lot of baby daisies and greeneryhardly worth the $50.95 charged, much less anything remotely resembling the flowers advertised. The substitution policy on their website mentions peak seasons or holidays possibly affecting availability of certain types of flowers in the area but it also states that flowers of equal value would be used. I hardly consider carnations and daisies of equal value to roses and lilies. On the back of the card that wa...

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  Company rating 

  182
• Auto Processing Center

  ...for cancellation which I sent in October 2014. They received my letter on 14 October 2014, I called a couple days later to inquire as to how long it would take to process my request and was told 6-8 weeks. I waited 8 weeks, which was now the holidays, so I waited until after the holidays to call and inquire about the status of my refund. I was told on two different occasions that it was being processed, and another told me my refund amount and that I should be receiving it shortly. NO REFUND. I...

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  Company rating 

  204
• Anchor General Insurance Company

  ...When I call Anchor General all they tell me is that I must wait until an adjuster calls me about my car but they will not tell me who my adjuster is or their extension so I may call them. I am extremely upset as I am home visiting my family for the holidays and approximately 400 miles away from where I am stationed in the Marine Corps. The job is only 1-3 hours of work and I would like to get it done prior to my drive back home. My complaint is that my Insurance has failed to contact me or the...

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  Company rating 

  168
• Quantum Group Inc

  ...replaced. I received an RMA #[redacted] and then mailed the unit to the company on December 12, 2013. After receiving no response I called on January 14, 2014 and was told my RMA had not been dealt with yet as they had 3 weeks off during the holidays ! I emailed on Jan 20 and Jan 23 without a response. I have now had to purchase a replacement unit for my RV trailer, as we are living in it full time. I can't understand such incompetence in dealing with warranty isues.Desired Settlement: Send me the money that I had to put out for the replacement, ie. a check for $30.00USD

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  Company rating 

  6
• State Trust Legal Inc

  ...go through the process, but they would update me along the way. And they did, until the end of December. They had just cashed the third check and I hadn't heard anything for awhile, so I thought I'd give them a call. No one answered the phone. The holidays came and I waited until the new year. Then, I sent emails and they were returned with "no such name" and all the phone numbers I had were disconnected numbers. I was also contacted by my mortgage company that they requiered additonal...

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  Company rating 

  16
• Hay House Inc

  Review: On Dec. 16, I ordered Xmas gifts. The gifts were not delivered before Xmas, on Dec. 26 and thereafter, I made numerous phone calls to the company, left messages on the answering machines, (they said they would not be back until after the holidays) I sent emails on the (contact us) sight on their website, stating that I would like to get a refund , I didn't receive my gifts in time for Xmas or to give out as a new year's present. On January 2, I got through to a male representative, who...

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  Company rating 

  5
• Hay House Inc

  ...that he has two pallets of orders on the dock that UPS has not picked up. I asked him if my order has, at least, been packed for shipping. He proceeds to search for my order and tells me it was packed for shipping on Dec. 23, but it is still the holidays and they are on a skeleton staff with only three people handling 100's of calls and orders. First of all, it is not "still the holidays." Second, Hay House needs to operate like a valid publishing house where there are customer service reps to...

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  Company rating 

  5
• American Home Loan Services Inc

  ...my loan going into review. On Nov. 19th I received a call from Mr. [redacted] of American Home Loan Services saying that my loan had been assigned to a case manager at Bank of American and I should here back within 5 to 7 business days. Due to the holidays and some other delays I didn't hear from BOA so I called them on Dec. 26th to check on the status of the loan review process. They stated the loan was not in review and if I wanted to start the process I would need to send ALL the information...

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  Company rating 

  18
• Rayne Water Systems

  ...I had the service done, (having no choice)and paid them $320.00. As a courtesy, they deducted the $80.00 service call. On Jan. 02,2014, the unit went out again, costing me an additional $167.00 in repair charges. Then last month(2015) before the Holidays, broke down once again. This past Monday(Jan04,2016) I called them back to check the unit out. The technician who came out, was the same person who repaired the entire tank, two years ago. While waiting for him to arrive, I noticed a Warranty...

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  Company rating 

  3
• Toshiba America Information Systems Inc

  ...back on the 15th with information. On the 15th the representative said I couldn't get a refund/credit. They questioned why I had taken so long to resolve the issue, I reminded them I was told to wait at least 30 days, and I waited until after the holidays. I was not given the opportunity to speak with a manager or supervisor., So, basically they got the battery and my $110.00. This is not right. The item was under warranty and I should not have to pay for it. I returned the defective battery in...

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  Company rating 

  1326
• Toshiba America Information Systems Inc

  ...to know in full details the reason why one order is processed and why one order is cancelled when all the information is the same. I purchased this products ahead of time so that I can get it on time before leaving the country on December for the holidays. I will like also a discount on my first product due to the bad experience with the company as this is my first time buying with them and I am not happy with them. I hope that my first order gets on time a...

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  Company rating 

  1326
• Toshiba America Information Systems Inc

  ...Expedited shipping, such as Next Day or 2nd Day, is dependent on product availability and payment verification which can take 1-2 business days. Orders placed Mon - Fri after 12:45PM PT or on weekends, will usually ship on the next business day. Holidays and weekends are not scheduled delivery dates. (Expedited shipping is not available for orders containing televisions, TV/DVD combos, customized laptops, or orders placed on Saturday and Sunday). For assistance please call the phone number...

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  Company rating 

  1326
• Mor Furniture For Less

  ...and again assured him it would be here before the Christmas Holiday. Today is 12/17/14, so yesterday when we didnt hear from them my boyfriend called them to get an update and now theyre telling us it will be the 27th. They are ruining out holidays and they keep lying. No one from the company calls back. THIS COMPANY HAS THE WORST CUSTOMER SERVICEDesired Settlement: I WANT MY TABLE BEFORE 12/24/14!!!!!!!!!!!! IF THEY CANT DO SO I WANT MY MONEY BACK SO I CANT TAKE MY BUSINESS SOMEWHERE ELSE. Business Response:

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  Company rating 

  668
• Mor Furniture For Less

  ...After 8 reschedules for delivery and three attempts to get a refund, I'm at an impasse.Desired Settlement: I would like to go to the Mor Furniture in [redacted] and get a cash refund on the spot so I can purchase I sofa I have needed 5 months ago. I made this purchase early before the holidays so I could accommodate my visiting family for Thanksgiving and Christmas, and I was not able to do so. I also would like to make sure any delivery charges are reimbursed as well. Business Response:

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  Company rating 

  668
• El Cajon Ford

  ...And what damage do I get this time? Maybe drop some metal shavings in my oil filler inlet?) Copy of E- mail sent to [redacted], on Monday Dec 23, 2013 after 1st fuel pump replacement. He did not respond to this complaint at all, so considering the holidays I called him the following Friday, Dec 27, 2013 at 8:00 AM. When he said I could bring it back. Horrible Repairs Department. (Note; When I first purchased my Ford ZX2 02 from El Cajon Ford it had a buzz that occurred at 3500 rpm near the...

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  Company rating 

  29
• Kimo's Landscaping

  ...would "check their schedule". Contractor Response: Typically we would have received a phone call regarding this issue (see #4) When I did receive the emails, we did have to check our schedule However, in our defense: We were out of town for the holidays and we had intermitted internet service. I was surprised when [redacted] called me the day before New Year’s Eve, 12/30/13 @ 4:27 pm stating that you had sent a heated email and wanted an issue fixed “tomorrow”...

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  Company rating 

  1
• Perry Ford of National City

  ...was very fair to the customer and wanted to present it to them so they could decide what they wanted to do. We attempted to contact the customer to go over the lower option, but it took a few weeks to reach them. Once we did they were away for the holidays and informed us they wouldn’t return until the beginning of January. We asked them to come in a soon as they returned. At this point we had a contract that was done and there was no reason, other than to save the customer money to...

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  Company rating 

  40
• Great Destinations Inc

  Review: 1. Promised by phone airline tickets without blackout dates except for "major holidays" and received coupons for tickets with a 100 dollar deposit (never mentioned) that could only be used on weekdays. 2. Being bullied during a sales presentation. Examples: You are going to sit in this seat, not there any more. Only answer with a yes or no! Pay attention to me, don't look at your phone. You are not looking at me. You are talking at me and to me. You don't like me. I didn't prefer...

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  Company rating 

  74

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