Search results: holidays

• Morgann Hill Design Center

  ...a [redacted] code for this company and redeemed it October 31. I read the fine print that stated that it may take a while to complete my order and I was fine with that. Then, they sent out an email stating that shipping would be delayed due to holidays. Again, I was fine with that as I understand that is a busy time. On Dec. 17th, I received an email stating that my order was in preshipment and was given a tracking # and told it would ship out within 7-10 days. I was excited because, although...

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  Company rating 

  814
• Morgann Hill Design Center

  ...on multiple times with the firm trying to change my address. (Due to work, we move around a lot) and I've been ignored. I know my product has not been shipped because I received one email a month ago telling me they were behind from the holidays. The only email I have received. But, they accepted my payment and never shipped my goods. Not to mentioned ignored me repeatedly. I'm fed up and I don't think they should be in business if they think this is a normal way to operate. I am disgusted by...

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  Company rating 

  814
• Morgann Hill Design Center

  ...me any answers about my specific order. Christmas came and went and two of my family members did not receive presents. To make matters worse, they were out of town guests, and had to leave without ever getting their gifts. I understand that the holidays are a busy time for all companies, however, that is no excuse for going back on a guarantee. I purchased the products with the understanding that the shipment was guaranteed by Christmas. Had this not been the case, I would have found a present...

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  Company rating 

  814
• Morgann Hill Design Center

  ...out to them TWICE and provided them with all of my information and said I should expect to hear from Morgann Hill within 3 business days. Needless to say, I have not heard from them nor have I received my item. I understand being busy for the holidays but the holidays are over!Desired Settlement: I just want the product I ordered or at least an explanation as to the delay and when I should expect to receeive it. I am not a difficult person and no hearts were broken because it was not received...

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  Company rating 

  814
• Morgann Hill Design Center

  ...Also in your original response you said items placed after 11-29 are not promised to arrive before Christmas. This also indicates that since I ordered my item before that date you promise I will have my item before Christmas. I understand the holidays are busy but, this is extremely frustrating. This is the 1st Christmas gift I bought this season and I will be very upset if I don't receive it in time for Christmas. Once again please respond today with tracking information for my...

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  Company rating 

  814
• Morgann Hill Design Center

  ...I have emailed 7 times and went through the "contact us" portion on the website because I couldn't find a contact number. Finally through the contact us portion someone has written me back twice with the generic "we are extremely busy for the holidays, 30-45 days" and even the second email they said the first order would be shipped this week, now it's Friday night and I was promised it would ship plus a tracking number. This business is such a scam! I read some reviews on here and it seems that...

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  Company rating 

  814
• Morgann Hill Design Center

  ...to convince me to warn others about this company! This company is unprofessional and ridiculous! I ordered a gift for my family BEFORE Thanksgiving with a guarantee that it would be delivered before Christmas. What a complete joke! I understand the holidays are busy and that we reviewed a deal through Groupon, so I extended some compassion in hopes that the company is just overwhelmed. So what if I recieve just a little over christmas...? Now January is well over half way over and I have yet to...

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  Company rating 

  814
• Oceanside World Travel

  ...may be canceled at any time. Retail Value $1,199. Recipient is responsible for all applicable taxes, deposits, and/or fees. Flights are round trip for two adults, to and from a major international airport in the Continental U.S. Travel over major holidays is nor permitted and some restrictions may apply. A ninety minute presentation is required." The fact that there are fees and taxes along with the gift should be expected as the gifts are never pitched as "free". The certificates were...

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  Company rating 

  3
• JemJem.com

  ...had been received, they said it had not. I was told that I needed to go to the post office and see where the pop package was. The post office told me that the package was in California. I called JemJem back and they told me to call back after the holidays. I did, they told me that they could not locate it. [redacted] told me he would personally look for it. This went back and forth a couple of days. I was asked to fill out a JemJem claim form which I submitted. I still did not get my refund I...

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  Company rating 

  217
• MK Acrylic Designs

  ...website it says that they ship out every 2weeks.I never received a email confirmation from the company or a tracking number. I called them in the middle of January to see what was the issue. When I spoke with [redacted] he said that because of the Holidays they were behind. I told him that I understood and an email notification would be appreciated because they never sent me one to explain this delay. He looked up my info and said he would send it out. So I waited another 3weeks. Still no email...

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  Company rating 

  1
• Calinana

  Review: They charge $12 for a bracelet on [redacted], not only did the bracelet not arrive in time (as stated for the holidays) the quality was extremely poor. The bracelet broke after 2 times wearing it. The initial disc that was on it was soooo thin. I found out that the disc itself on jewelry supply website sell for less than 15 cents a piece! And it's not even actually gold plated like stated on their website. Everything appears to be held together by glue. I'm all about supporting busine...

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  Company rating 

  5
• Car Treaty

  ...in the 30 day time frame for a full $495 deposit refund. I have emails that prove we cancelled within the time frame but still do not have our money back. We called back in November and were told the credit would be issued that month. With the holidays we did not realize we had not been credited until today. We called today and was told by Car Treaty that they no longer do business with the merchant and will not tell us what merchant they mean as we thought we were doing business with Car...

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  Company rating 

  135
• Car Treaty

  Review: November, Friday the 13th 2015 I was wrongfully charged by car treaty $395 who no longer served as a merchant to American auto shield. When I call and ask for a refund they tell me to go through the bank. The bank tells me to call car treaty and ask for a refund. So I'm going in a circle here and I'm still out of 395 around the the holidays.Desired Settlement: I would like to receive my 395 back. Glad I cancelled that service because getting charged $395 twice was unprofessional

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  Company rating 

  135
• Beau Derma

  ...me a sample, and I had 14 days to cancel or they would charge me $89.98 for something I did not order, I called them and asked for them to return my 89.98 to my account, they said that I ordered this the 23 of Dec. so I said you didn't count the Holidays they said no. I can not have money taken out of my account without my authorization, this puts me in the hole with the bank. I am on a fixed income and did not want or order this product. the # they game me is as follows: [redacted]Desired Settlement: a refund of the $89,98 none less. Business Response: Hello,

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  Company rating 

  254
• Dealerclick

  ...august 2015. They assured me it was going to be a quick process. A few phone calls back and forth discussing what we needed, its now the end of August and no Program.. [redacted] assured us it was getting done. The month of September was Jewish Holidays and the office was mostly closed. They Charged my account for the monthly fee but I still had no program. No fast forward a few days I get a phone call to train. So I LOGGED in to it and saw again NOTHING was done. They again charge me for...

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  Company rating 

  12
• Sparkling Fresh Pools

  ...and the color was not what I had picked on the tile. He said he would come back to take a look. I also asked for status of my permit and he said he was going to get it to me. I asked every month and in December he asked me to wait until after the holidays. In January I asked again and he said he will come over next week and if I was ready for my pool. I said I was but not until I got my permit and my concete fixed. The following week came by and no return call. In Feb. 2014 I said If I didn't...

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  Company rating 

  3
• McMahon's RV

  ...it. I have never seen a company managed this way that states they our the #1 RV dealer in Ca. We don't know how to resolve this issue. Please help.Thank you [redacted] and NolaDesired Settlement: How do we handle this issue. Business Response: A second payment was made on the customer's behalf so their credit was not effected. The owner was out of town for the holidays and the check was not signed. The check has been signed and is being overnight to the bank. The customer has been informed.

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  Company rating 

  17
• McMahon's RV

  ...that we have accrued over the past three months. Or they can return our trade-in and we will GLADLY return the new RV that we purchased from them. Business Response: The customer's payoff check was not signed before the owner had left for the holidays. The customer has been informed that the check has been signed and sent overnight. Consumer Response: I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me. The business sent the check to my credit union, the complaint is resolved. Regards,

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  Company rating 

  17
• Cricket Communications Inc

  ...45 mins. When we returned to the store it was closed for the day even though the posted hours were until 7pm. Two days later, we encountered the same problem with the store again being closed during normal hours. (FYI: There were no active holidays on the days we went to the store.) On the 14th of January 2014, we went back to the store and the employee on shift was [redacted]. He informed us that we could not return the phone as he did not have authority or access to do so, but we could...

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  Company rating 

  1307
• Cricket Communications Inc

  ...more times before one of the clerks tried to reimbursed the amount of $60.00 to my debit card. He did gave us $ 15.00 credit towards the next month bill( January) and told me that the $60.00 refund was supposed to be back on my account after the holidays ( apparently he tried to put money back on dec 30/2013).However, when I checked my account two days ago, I found that instead of disbursing the monies, they withdrew $60.00 out of my account twice and one those transactions overdrew my account...

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  Company rating 

  1307

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