Search results: holidays

• Kaiku Finance, LLC

  ...filed the dispute form the next day faxing it over to them. I was told this dispute should take 30-45 days to complete and may take up to 90 days. How is it reasonable that I'm supposed to wait a month if not three months to be reimbursed? It's the holidays and I entrusted my money with this company and they are telling me I need to wait till they complete their process. This is not fair and it's obvious there is a serious flaw in customer service by these card companies. They were very quick...

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  Company rating 

  68
• Trampoline Jumpers

  ...We had requested that you ship the item back to us for repair/replacement. But you chose not to. You had then requested for a full refund, since you have owned the trampoline for over 5 years, based on our terms and conditions we cannot do that. We opted for a secondary resolution to help you by offering you credit towards your next purchase. Which you have denied as well. If you chose any of these 2 options, we would still be more than happy to assist you. Happy Holidays and may god bless.

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  Company rating 

  17
• Sick n Twisted Designs

  ...service! We ordered a stroller body for my daughter's fist birthday on 6/21/14 (allowing plenty of time for her 9/26 birthday), and we were told that there was a 4-8 week lead time. 8 weeks would have put the ship date at about 8/18-8/22 with the holidays; perfect right? WRONG. After following up weekly, we received either no response and had to follow up yet again, or occasionally an unhelpful response with attitude from [redacted], (on one occasion he told my other half in not so many...

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  Company rating 

  16
• Avobuy Inc

  Review: On November 11, 2013 I was search for an ipad on sale because I knew that there are lot of electronic such as ipad, cell phone, and more on sale at this time because holidays. I saw AVOBUY had an ipad for sale at $188.00. After I was compare the price with another electronic store, I thought the price is cheap because an new ipad costs only $188.00 with free shipping. Hence, I was created an my account with avobuy.com. I had username and password for log-in. After everything wa...

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  Company rating 

  183
• RideMakerz

  Review: I returned the merchandise before the holidays following their specific instructions. I used certified mail and returned the toys within 30 days. I have called and emailed but have not received my refund or a call from the company to explain where my money is.Desired Settlement: I would like to get the money returned to me for the $217.00 purchase. Business Response: Mr[redacted] Thank you for reaching out to us for a reply to this complaint (I[redacted]). We apologize a response...

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  Company rating 

  8
• True Seating Concepts

  ...told a new chair pad would be mailed out later that day or the next morning and I would get it in 7-10 business days. The order number was [redacted]. When the chairpad had not arrived in ten business days I called back and was told "im sorry, the holidays put us behind and a pad would go out today or tomorrow". This made no sense because the person who I spoke to previously would know a holiday was coming. If I got the pad I would just let it go. She even took my email so she could send me a...

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  Company rating 

  14
• Volt Workforce Solutions

  ...or any other position. I emailed them with no response, I also called got transferred to voice-mail and she was never available. I finally got a hold of someone and she informed me that she would mark me available and I would be contacted after the holidays. Never heard anything nor was I contacted. I called again and spoke with her and she said she didn't remember me and that it ws so long ago but would mark me available. We are now 1 1/2 months into the year and I still have not heard...

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  Company rating 

  5
• Disaster Management Contractors Corp

  Review: The business in question (lic#B970855) was hired to put up Christmas lights at my residence and then take them down after the holidays. All monies were Paid up front for this service. After several attempts to communicate with the company to request they complete their service and take down the lights, no one answers the phone and the website is no longer there.Desired Settlement: 1/2 of monies paid which equals $271.25.

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  Company rating 

  1
• United Auto Credit Corp

  ...my bank statement. I faxed in my bank statement only minutes later. The next day I called to check on the status of this, and they said that they received my statement and are reviewing it and will call me back. I never heard back from them and the holidays were coming up. After Christmas I called to check on the status, and they stated they have no idea what I am talking about. I had to RESEND my bank statement in and still to this day have not heard back from them. This is $240.70 that they...

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  Company rating 

  150
• County Auto Finance

  ...to have vin number checked I asked why. Instead of [redacted] telling me the truth, she said just come in. I tried to make it there, too many things going on. I offered to send pic by text, I said it matched the contract etc. we all went thru the holidays and she continued to take the payments. Now jan 11, 2014, she sends me a threating email that she hasnt taken any payments here in jan, if I dont come to office now to modify the contract she will reposses my car. I believe at this time she...

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  Company rating 

  4
• Liu & Associates

  ...to the court when he in fact had my file there, he simply said that he just needed to check the file again. So I waited and finally after not hearing from them I called on January 2016 and Francisco answered the phone and said that due to the holidays they were not organized and that they were behind so he needed to check the file again. That was the last time they answered my phone call. Ever since I have been constantly calling and calling and I get no answer. Recently the phone was changed...

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  Company rating 

  6
• Smartlabs Inc

  ...received an automated response that they received my email but I still don't have any answers.Desired Settlement: I would like 100% of my money refunded. Business Response: We do apologize that [redacted] encountered long hold times. Around the holidays, which is when he specified that he called, does tend to be a busy season for us. I can see that the order that is being claimed as “not received” was shipped to the correct address with FedEx tracking number [redacted] which wa...

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  Company rating 

  3
• The Vinyl Zone

  ...a survey, which I gladly did.This time around not so happy. I placed my ordered for two graphic vinyls December 22nd 2013. I recieved an Email durring the first few days of January from the appologizing for the delay in shippment, because of the holidays they were running behind. Which was perfectly understandable. But now here it is March 24th 2014 and still no delivery... I have sent two emails and left two voicemails asking for an answer of some sort as why the delay. But still havent heard...

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  Company rating 

  2
• Lavish Skin Care

  ...OFFER: In order to enroll in the 14-DAY TRIAL OFFER, you must pay a S&H fee of $4.95 for a 30-day supply. Depending on the order time, we ship the product the same day or the day after you place your order (with the exception of weekends and holidays). We allow up to 4 days for you to receive the product in the mail. " I called to cancel on 3/16/15. When I cancelled the rep did not inform me that my card had been charged for the products. My card was charged on 3/15/15 for $89.73 and...

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  Company rating 

  296
• America Screens of North County

  ...the Contractor's License Law" as specified on the contract. At that point I decided to cancel the installation. I called a few more times before getting [redacted] on the line. I told him I wanted to cancel and he indicated that it's close to the holidays, and that he didn't have the $195 to pay me back. He also said he could pay me back a little at a time. $100 one week, the remaining $95 another time. I was ok with that and agreed. To date 9/23/13 I have not received payment of the original...

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  Company rating 

  2
• Idea Analyst and Associates

  ...missed deadlines, but before I could get too far, [redacted] began telling me about how upset she was with the collaboration. She felt that [redacted] showed a lack of compassion in not understanding the missed deadlines due to illness and the holidays and that [redacted]'s voicemails and correspondence had been rude and hostile. She talked at length about not working that way with her clients and about trying to infuse positive energy into everything she does. She talked quite a bit about...

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  Company rating 

  24
• A Dong Global LLC

  ...stuff for this situation?" Alo, make sure on his invoice and receipt are correct phone number to contact. Last question, "Is this company have the right permission to export shipment?" I would like to hear from you soon. Thank you and Happy holidays. Business Response: Dear [redacted], Sorry for response late as I was on business trip and just returned office few days ago. With regard to this complaint, I would like to explain in details the situation as follows : 1. Firstly, please refer...

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  Company rating 

  7
• Federal Student Loan Alliance

  ...an extended courtesy we had decided not to forward her delinquent account to our collections agency to avoid negative credit reporting on her credit score. Our company stands in the decision made and will not be issuing any type of refunds to her. Please let me know if you have any questions or if there’s any documentation I need to submit to clarify our case. I thank you in advance for your time and cooperation. Happy Holidays!!! Regards, [redacted]Accounts ManagerFederal Student Loan Alliance

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  Company rating 

  105
• Serengetee LLC

  Worst experience I have ever had with a company in my life. I work in a competiting company in customer service and I know it can be hard around the holidays, but this was absolutely ridiculous. I would attempt to contact them over a period of 4-5 days, sometimes multiple times a day and would get no response. They did not ship my items--even though they were premade items. They told me they would ship them by certain dates, then they never were shipped by those dates. Most currently they told...

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  Company rating 

  7
• Golden West Law Center

  ...us. Upon their initial financial approval for a modification [redacted]’s income was at a 38% DTI ratio which did so qualify them for a lower payment but as the [redacted]’s continued to submit their updated paystubs through the 2013 holidays [redacted] worked double over[redacted]e hours almost doubling his current income which was the income that [redacted]a used to qualify their new modified payment. Had they kept their income the same they would have been looking at an average...

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  Company rating 

  3

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