Search results: holidays

• Pleasant Holidays, LLC

  Review: We booked a "Chichen Itza" tour through Pleasant Holidays. They contract Best Day Travel in Cancun to make the local arrangements. On instruction from Pleasant Holidays we were contact the Best Day Travel to schedule a meeting with a tour representative at Cancun to exchange the eTicket/voucher for Cancuns Best Day Travel vouchers. We called the Best Day Travel main office to schedule the meeting. The agent we talked said that Best Day Travel representative ND would come to our hotel at...

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  Company rating 

  9
• Pleasant Holidays, LLC

  Review: On may15-2015 I booked a vacation package through AAA at a price of $2613. I would depart on Thursday August 27. After I paid the full amount on May 15 all paper work and details we're giving to me with itinerary except a written paper about cancelation policy...On Sunday the 24 at 11:30 I was taken to the hospital by peramedics and ambulance for possible heart problem and I was kept there for treatment.on Monday morning I called AAA to cancel the trip and mr. Mc C[redacted] told me...

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  Company rating 

  9
• Pleasant Holidays, LLC

  Review: Upon making our reservation and booking our travel arrangements to Mexico with Pleasant Holidays, we requested a double bed occupancy. At no time was it mentioned that this request was pending upon the hotel's availability. We were only provided a king bed room. When speaking with Pleasant Holidays upon our return, we were referred to our itinerary. There is no reference in our itinerary. We were also never advised of this in our discussion with the travel agent via telephone when we...

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  Company rating 

  9
• Pleasant Holidays, LLC

  Review: I paid $2450.00 for an inclusive vacation to Puerto Vallarta with Jane Borman. a week before we were due to leave, my step son was killed. I ,I notified my travel agent of this tragedy and informed her that it was impossible for my husband and I to make the trip. I asked for a refund. I understood there might be a cancel fee, and I was willing to accept that. She informed me that the whole amount was non refundable. I never signed or received any documentation stating that this was a...

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  Company rating 

  9
• Pleasant Holidays, LLC

  Review: On 2/16/13, I entered into a contract with Pleasant Holidays to be our travel agent for a trip to Kona, HI scheduled to fly out of San Francisco on 7/7/13. I had taken care of the condo reservations as we have a timeshare to use there so all they were hired to do was the airfare (through United Airlines), the rental car (through Hertz) and a lei greeting when we landed in Kona. Due to circumstances regarding a crash by an Asian Airline flight 214 in SFO on 7/6/13, our flight wa...

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  Company rating 

  9
• Alliance Towing

  ...calendar day. There is a gate fee for access to any vehicle during a time when our business office is closed. Those times include the hours after 5:00 pm and prior to 8:00 am the following business day; all hours during weekends and on observed holidays. The gate fee is limited to no more than one half of a normal hourly tow. Ms. [redacted] was charged $220.00 for a one hour minimum tow. She was charged $60.00 for one day’s storage and she was charged $110.00 for a vehicle release...

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  Company rating 

  8
• Razorama.com

  ...we come and pick up the product from the designated UPS store. We proceeded to contact razorama.com to find out why the product couldn't be returned to the address they had given us. Razorama.com stated that they may have been closed due to the holidays. UPS had attempted to deliver the package on the 19th of December which was well before the holidays. Razorama.com then stated that they would send out a shipping label by mail so that we wouldn't have to be liable for the shipping cost again...

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  Company rating 

  7
• eBatts.com

  ...I will only get $199 dollars of a refund. which I have lost $20 the shipping I paid out of my pocket and also the $33 dollars I spent never received as promised. and didn't refund me the amount. I think this is very unfair. this is bad business. and need to let the customer aware of this. it doesn't promise you excluding holidays and weekends?Desired Settlement: I would like a at least the $33 I paid for 2 day shipping I don't expect to receive the shipping I paid to send it in. thank you

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  Company rating 

  4
• Flair Cleaners

  ...on Dec 2 and [redacted] advised that my pants had not been found or recovered. He took my cell phone# and told me that the owner of Fame would call me to discuss a resolution. On Dec 4 I delivered a letter to Fame agreeing to wait until after the holidays to see if my pants were recovered and if not I would expect compensation for replacement pants. To date the owner of Fame has not contacted me. On January 9, 2015 I could wait no longer and so I purchased replacement pants at a cost of $166.63...

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  Company rating 

  6
• Flair Cleaners

  ...on Dec 2 and [redacted] advised that my pants had not been found or recovered. He took my cell phone# and told me that the owner of Fame would call me to discuss a resolution. On Dec 4 I delivered a letter to Fame agreeing to wait until after the holidays to see if my pants were recovered and if not I would expect compensation for replacement pants. To date the owner of Fame has not contacted me. On January 9 I could wait no longer and so I purchased replacement pants at a cost of $166.63 and...

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  Company rating 

  6
• Deckers Brands

  Review: On Dec.16,2013 I purchased a pair of women boots from thr site mentioned above, I understand the holidays would cause a delay but I have emailed the company multiple times concerning any up dated concerning delivery (no response). The money was taken off my credit card within 2 days, I would like a refund or my product. Thank youDesired Settlement: I would love to receive my product if not a refund back to my credit card would be fine!

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  Company rating 

  171
• San Luis Obispo County Animal Services

  ...his $124 after calls complaining about the sick dog.The dog was again adopted June 5th and had to be taken to a vet for the same problems. A total of $248 paid for a sick dog.We respectfully request help in getting the $124 refunded. They have refused to do so after requesting a refund in person and phone calls.Desired Settlement: I would like the $124 refunded since they did not inform him the 14 days included holidays and when they are closed. Also they have collected twice for the same dog.

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  Company rating 

  1
• Mprint Swimwear

  Review: We ordered a swim suit for our daughter on November 30, 2014. Based on the shipping timelines given on the Mprint Swimwear website, we anticipated delivery within 3-4 weeks given that the order was placed during the "holidays". It is now Jan. 30, 2 months later, and we still have not received the suit. However, the company had no delay in charging my credit card. We have received 2 e-mails from the company. The first one on Nov. 30, with "shipping confirmation" and then a second one on...

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  Company rating 

  61
• Central Coast Pathology

  ...results would then be mailed to me. I phoned CCPL Nov 17 and K[redacted] told me I should receive a refund within 10 days since the test was not completed. I phoned CCPL, Billing Dept., Dec 9 and the supervisor, Tina Robertson told me since the holidays are coming up, my refund would not reach me until early January 2016. I phoned CCPL, Billing Dept., on Jan 11, 2016 and the new supervisor, Amber A (Tina no longer employed there) told me they STILL need approval for the refund which she...

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  Company rating 

  4
• Royal Riding & Accessories Inc.

  ...owner of Mustang seats and she would get it taken care of. Empty promises after months have gone buy and several attempts to get this taken care of [redacted] has promised several times and always has excuses, i.e. busy time of the year, its the holidays etc. Here I sit with a seat that was ruined by her product and I have given her almost 5 months to get it fixed or replaced and it still hasnt happened. Now she will not return my emails or calls. Buyer beware dont buy this product it can...

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  Company rating 

  2
• United Legal Document Preparation

  ...Settlement: My money back 600 or the right paperwork- finishing my claim ran out space then he told me to keep paying the membetship for any questions I may have I refused and change my card number because I told him on a email to cancel it didn't wAnt them to keep on charging my card 2 months later still waiting for the right paper and loosing 600 before the holidays is really hard! I have the emails and the paperwork n they couldn't even put the right number on the document that cost 600

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  Company rating 

  1
• Asset Sales and Rentals

  ...AND FOUND THAT WE COULD NOT TRANSFER TITLE, AS DEALER MUST SUBMIT REPORT OF SALE, ALL NECESSARY DOCUMENTS TO STATE AND PAY SALES TAX. NONE OF THIS TOOK PLACE. WE COULD NOT GET RETURN CALLS FROM SANTA BARBARA MOTORS TO RECTIFY PROBLEMS AND AFTER HOLIDAYS WE FILED COMPLAINT WITH DMV, SANTA BARBARA MOTORS HAD SEVERAL COMPLAINTS FILED AGAINST THEIR LICENSE, COMPLAINT IS IN PROCESS OF BEING SUBMITTED TO DISTRICT ATTORNEY. SANTA BARBARA MOTORS OFFERED US THE $5000 REFUND AND THEY WOULD PICK UP THE...

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  Company rating 

  1
• Ventura Vac & Sew

  ...have it ready for me in two days, two days ended up to be two and a half weeks. I brought it home, hooked it up, still skipping stitches, I called [redacted] told him it wasn't fixed, [redacted] said to bring it back, I told [redacted] with the holidays around the corner I'm not sure when I can bring it in. [redacted] said no worry bring it in when you can and he'll take care of it. About eleven days later I brought it back. Few weeks later I called to see when machine would be ready...

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  Company rating 

  1
• PriceWiseFavors.com

  ...Eastern) will be replied to by close of business the next business day (Business days are Monday-Friday)An email received after 3pm Friday through 3pm Monday will receive a reply by Midnight Monday (We are closed on the weekends).Major National Holidays are the exception to the above guidlines and in those cases replies would be by close of business the next business day. (New Years, Presidents Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, Christmas are examples).IMPORTANT: When...

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  Company rating 

  122
• TrackR, Inc.

  ...connected it didnt alert when it was connected to your keys etc after moving away from it - ie - leave your keys w/ the TrackR connected behind it was supposed to alert you from phone app. It never did. I contacted them early this year after the holidays. I spoke with several reps. Each kept leading me through the same steps that never worked. I was told 6 months ago by TrackR they would get back in touch w/ me with an answer. However they never did. I am on disability w/ health issues. Six...

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  Company rating 

  755

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