Search results: holidays

• Sansone Auto Network

  ...able to leave with the car.....a couple of days later we sat with the finance manager to finalize everything and she asked me for an additional 1,000 down ( which this is 1 of the reasons why I'm writing you) I told her I will have to see with the holidays coming up its hard for me she said ok take your time I understand .....a couple of weeks went by and I received a call from [redacted] stating that there's a lien on the car cause I owe 1,000 I informed him of the confused situation and he...

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  Company rating 

  88
• GWP Enterprises, Inc.

  ...the timeline may not have been to customer satisfaction, we did our best to keep him in the loop of the course of action. GWP and [redacted] ([redacted]) were in contact several times to discuss the best date to schedule these repairs. Due to holidays, days of convenience for the shopping center and due to GWP's schedule, it was delayed longer than anticipated. Rest assured, GWP is full aware that these repairs need to be done, we have no intention of not doing them. We always stand behind our...

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  Company rating 

  1
• Marquis Who's Who LLC

  ...14 and I wrote a check for 45.50 the same day and mailed it the same day. It was cashed a few days later. Initially I was told it would be 4-6 weeks for delivery. When I checked with [redacted] after six weeks, I was told that due to the Christmas holidays there was a delay, and I should have it in 6-8 weeks. This was on Feb. 6th, 2015. On March 16th, I called and spoke to [redacted] again at 12:45 PM and was advised that "I should have received it, but she will reissue the order". I asked her...

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  Company rating 

  11
• Honda of Princeton

  ...and e-mail. There was not an e-mail or voicemail that was not replied to in a timely manner throughout this 5 week process. Ms. [redacted] told our Service and Parts Director along with our General Sales Manager that she would be traveling for the holidays and would be back in the area on January 5th. Her Honda Accord was returned from the body shop on Monday January 6, 2014. The only delay in getting her car back sooner was the fact that we ordered all genuine Honda parts to complete the...

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  Company rating 

  17
• Lawrenceville Ford Lincoln

  ...$295.73 to repair, which took three days. The check engine light came back on December 6, 2014, so I took the truck back on December 8, 2014 and was told that the problem was the intake gaskets, which two days to repair and cost $950.79. Due to the holidays and these unforeseen expenses, I was unable to pick-up my truck until December 19, 2014. December 20, 2014, my check engine light came on and so I contacted Ford who told me it would take at least a half day or more to run diagnostic...

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  Company rating 

  9
• Trinity Heating & Air, Inc.

  ...calls logged—at least eight of which were logged from the time we commenced installation on June 12, 2105 through to July 8, 2015. Our customer care team is available by phone from 9:00am to 5:00pm, Monday through Friday, with the exception of holidays and the afternoon of our annual company picnic, which took place on June 26, 2015. We had made a call attempt to [redacted] the evening of June 25, 2015, but notes indicate that the voicemail box was full so we were not able to leave a message...

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  Company rating 

  57
• Brother International Corporation

  ...on your wireless network. We are sorry to hear about the troubles youhave had in reaching our customer support in attempt to resolve your issue. We can arrangefor an in house software technician to contact you at convenient day and timeto help address this issue. It wouldhave be Monday through Friday from 9:00 am to 6:30 pm EST, excluding holidays. Please let us know what day and time we canarrange to have software technician contact you. Sincerely,Customer RelationsBrotherInternational

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  Company rating 

  220
• Brother International Corporation

  ...support. We would like to have a Technical Support agent contact you directly fer to troubleshoot over the phone for the issues that you are experiencing (sic). Our hours of operation are 8 am-7:45 pm CST, Monday through Friday (excluding major Holidays). Please reply to this email and provide a telephone number (area code included) along with a date and time for us to call you. Please include your time zone as well. We will also need the model near you for troubleshooting. Regards," March 5...

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  Company rating 

  220
• J & J International, Inc.

  ...My husband and I tried it on the right side of the door and if would not fit but it did fit on the left side. The second time around I ordered a right one and I got a left one again! It took me past the 30 days to call because of work travel and holidays. They are not wanting to take back the left bin because it's past the 30 days and are not willing to work with me on waving the right bin price. This has been awful to deal with since reps are mean and ugly on the phone. I just want the...

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  Company rating 

  113
• Carol Wright Gifts

  ... 6-Piece BBQ Condiments Set Item# 24217here is an attached text copy of the CONFIRMAtion EMAIL I STILL HAVE THAT WAS EMAILED OT ME 1 $4.99$4.99ORDER SUMMARYMerchandise Total:$4.99Shop Smart Club Membership Fee:$9.99 EARLY HOLIDAYS SAVINGS! ($0.50) Standard Shipping Cost: FREE Handling Charge:$3.95 Priority Service Plus prompt free replacement for orders lost in transit $1.95 Order...

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  Company rating 

  135
• Carol Wright Gifts

  ...[redacted] who said they could reduce the tat to less than 2 mos and apologized to which I told her this is going to hurt me because NO personal mail should be going to the library's address addressed to me and I am fearful with the upcoming holidays that there are going to be alot of catalogs/solicitations etc coming to this library. I have already had to explain this situation to the manager of the that branch library and I want assurance from UPPER management that the [redacted] address be...

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  Company rating 

  135
• Samsung Electronics America Inc.

  ...23, 2015 I purchased a new Samsung side by side refrigerator from [redacted] Retail when we purchased our new home. After I few weeks I noticed that my freezer was not keeping my ice frozen and my other food seemed to be thawing out. Due to the holidays, I was not home much so therefor I didn't keep much attention to the matter. At the beginning of January I contacted Samsung customer service to schedule a repair. The technician came out to the house and replaced a few parts and said it wa...

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  Company rating 

  11685
• Samsung Electronics America Inc.

  ...is a small leak. The ding is on a 90 degree corner which is also not a smooth surface further making it difficult to notice. The dishwasher was received on 12/8/2015, and we started to notice the issue the first time that we used it just before the holidays. After contacting Samsung they brought out a technician and he adjusted the angle of the washer to see if it would seal so now my dishwasher isn't flush with my cabinets the bottom of it is angled outwards and he claims that this is how it...

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  Company rating 

  11685
• Samsung Electronics America Inc.

  ...No correspondence from Samsung other than a email stating my ticket was open. Ticket # [redacted]2. No one calls or shows up today. I call Samsung again and I was informed that their service is backed up until at least January 6 2015 due to the holidays. This is totally unacceptable. Thankfully this is not a refrigerator and my food would have beyond spoiled by now. Terrible warranty and service. We purchased a Samsung suite of appliances from Lowe's in June of this year for our home. (OTR...

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  Company rating 

  11685
• Samsung Electronics America Inc.

  ...does not help and now my refrigerator stopped freeze at all. Two different local authorized technicians told the same but Samsung decline his requests to open and fix sealed system. I have to buy new refrigerator to do not lose food on $600 at holidays (but I lose food on $300). "Thanks" Samsung for busy holidays. Now I paid $270 for unnecessary fix ($25 less than expected because Samsung tech ask to replace 3 senors but refrigerator has only 2) + $405 for new refrigerator because of Samsung...

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  Company rating 

  11685
• Samsung Electronics America Inc.

  ...22nd at 7:30 in the morning, we discovered a leak. The washing machine was leaking underneath all over the floor. We have not even had the machines for 2 weeks and the washing machine is broken and leaking. We have out of town guests coming for the holidays and Home Depot has told me there is "nothing" they can do. Samsung has said they will have to send someone out and the soonest they can do that is January 2nd. Below is my record of conversations I had with various people at Home Depot and...

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  Company rating 

  11685
• Samsung Electronics America Inc.

  ...in mind before Xmas time and holiday season shopping.1. I was checking Samsung's soundbar or soundstant, even home theater system for my holiday gift - better go with Bose. They know quality. 2. My parents will need new TV and DVD player for the holidays - oh yes Sony can deliver better standard and service. 3. My sister lost her beloved dishwasher after 9 years ( yes! Nine) of uninterrupted service, no it was not Samsung, some cheap brand. Definitely she knows to stay away from Samsung'...

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  Company rating 

  11685
• Haband Company

  ...matching item required for both free gifts. (3) Charged $8.97 for free shipping. Itemized Receipt does not specified the fee charged for shipping. Many Hand flyers items purchased were in Winter 2013 Catalog offering FREE SHIPPING during the Holidays. (4) One Linen Look Shirt was not listed on the Itemized Receipt. Representative informed me that the item is backordered. Rep did not know when the item is available to be shipped to me. The shirt cost $12.99 plus $3 for a larger size. I wa...

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  Company rating 

  76
• Locus Telecommunications, Inc.

  ...Boltservice thru 02/11/15 as I do not want to give out my account number online.So, as of 12/23/14, their promise has not materialized and I am currentlystuck with paying double ($110.00) for only thirty days' service. Business Response: Happy Holidays All, Please note that my staff has attempted to contact Mrs. [redacted] at ###-###-#### to no avail. Without being able to speak with her to obtain the relevant H2O BOLT MAC ID we regretably (yet understandably) remain unable to fulfill the...

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  Company rating 

  300
• Panasonic Corporation of North America

  ...are so disappointed.Desired Settlement: Reship the item I purchased and apologize for the bad service. Business Response: Per our E-commerce department, a Lost Shipment claim was filed for the customer on 12/27 and it takes 7-10 business days for the investigation to be completed. Please note that New Years Eve and New Years day are considered to be holidays so they will not count. Once the investigation has been completed we will advise of the outcome and how we will proceed.[redacted]

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  Company rating 

  351

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