Search results: holidays

• RAdata Inc.

  ...as the contractor, to confirm codes and not force customers to pay in full before provided with the permit papers to request inspection. Business Response: Hello, and Happy New Year.Sorry for the delay. I have returned from the December holidays/ New Year.I will review and respond as soon as I am able. Business Response: When the customer contacted us to request an estimate for the water treatment equipment, we discussed the systems required to remedy the failing parameters in his well...

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  Company rating 

  7
• JKM Products Corporation

  ...- but I received an email that stated I would receive the items in 3-4 weeks. I did not receive the items, and 6 weeks later followed up with an email. I received what I now know to be a standard email exchange - an excuse for a delayed response (holidays, weather etc.), with an “expected” date of 4 weeks in the future. Each time the new “expected” date passed, I had to contact JKM Ribbon and received the same excuse-and-delay emails. After further email exchanges where I explained that JKM...

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  Company rating 

  422
• JKM Products Corporation

  ...status of my order. I emailed them on November 15, 2013, thinking that it would be plenty of time. I was told through the email that it would take 4 weeks before they ship from the November 5, 2013 date. I was fine with that. I waited through the holidays, and emailed them AGAIN on January 18, 2014, and was told through their email "Please excuse our late response. We have been closed for the holidays to 1/6/14 followed by two weeks to move our offices. We are responding to our emails a...

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  Company rating 

  422
• JKM Products Corporation

  ...fulfill the order then please just cancel it and refund the money but six months is absolutely ridiculous.Desired Settlement: Fulfill order or cancel it and refund my money. Business Response: JKM made a shipment on 12/11/13, tracking number [redacted] for the vases. The piping remained on back order at the time, but has now been restocked and will ship after the holidays as the business re-opens. The back order will ship at no further expense to the customer. We apologize for the delay.

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  Company rating 

  422
• JKM Products Corporation

  ...the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me. I look forward to receiving my refund check within 14 days as stated by the business. Regards, Business Response: JKM was closed for the holidays, followed by three weeks to move our offices to help improve our overall customer service. As a result of our move, our credit department is simply behind on transactions. We have emailed our customer to see if she can accept a PayPal refund...

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  Company rating 

  422
• JKM Products Corporation

  ...Today...I wrote back and sent them their email from December 1, 2013 stating they would be refunding me. Their replies are slow via email...you can't call them and speak to a human, their excuses via email range from "they are moving, it's the holidays and they're really busy, email server was down, and whatever else they can come up with. It's been nearly 4 months since I placed my order. I ordered these items for my business and NEEDED these items to product the products I make. They have...

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  Company rating 

  422
• Grenville Hotel and Restaurant

  ...room for Dec 31, 2013. She was informed that the menu was “a la carte” Holiday menu. She was very excited to be able to book a reservation as we were nearly sold out for New Year’s Eve! Our restaurant does not honor any coupon on holidays. Before entering the dining room for dinner Ms. [redacted] requested a power cord for her room. She requested the cord be given to her personally after dinner as she did not want maintenance in her room. The following morning upon checking...

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  Company rating 

  1
• Winechateau.com

  ...So it has to be signed for. If I miss the delivery they don't leave it in that case. I'm very frustrated and angry at how they handle good paying customers. Ridiculous. So I decided to file a complaint at this point because I love my Christmas holidays and the family visits to my aunts who are in their 90's now and I don't know how many more Christmas's we have together. That's why I'm so upset. I've been held hostage during the holidays by a company who just says what they think you want to...

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  Company rating 

  7
• Bedding Industries of America

  ...###-###-#### Ext.[redacted]. After a couple of calls and emails Mr. [redacted] sent me a Warranty Claim Package to fill out and return. I returned the package to Mr. [redacted] on 1/21/15. While I received the Claim Package before the Christmas Holidays I didn't return until our decorations were down figuring Eclipse would have to come and remove the foundation. Since I sent the package I have not received any communications back from Mr. [redacted]. I have followed up with multiple email...

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  Company rating 

  30
• The Dump Store

  ...tech reported that he did not complete his work because [redacted] said she did not want him to. He said there was a small area that needed glue, but she said she would do it. He did submit pictures to us. Jessica talked to [redacted] before the holidays, and [redacted] told her that she just did not want the sofa any more. Jessica told her we are obligated to take care of the merchandise that we sell, but we do not authorize returns unless we can not fix the product. [redacted] said she wa...

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  Company rating 

  19
• Telebrands

  Review: I purchased a star shower led light unit for my home for the Christmas Holidays. The unit lasted 6 days and then broke. When I called (after a 45 minute wait on hold) for a refund, I was denied since I made the purchase in September and it was not within the 60 day return period. Since I planned on using this light for decorating purposes at Christmas time, I would never know that I was only going to get 6 days use out of it back in September.Desired Settlement: I want my credit card...

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  Company rating 

  488
• Telebrands

  ...as of Dec 08, 2015 4:52p GMT Date/Time Location/Activity12/07/2015 9:53 am /Shipment information sent to FedEx Regards, Business Response: Dear Revdex.com,We are sorry that the customer was not happy with our first response.We did start the process of shipping due to the holidays FedEx Tracking has updated and tracking #[redacted] shows this is scheduled for delivery by end of day 12/18/2015, We thank you for your patience.Sincerely,Customer Service Specialist Tell us why here...

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  Company rating 

  488
• North Jersey Media Group

  ...paid up front for the term why should I call and cancel? I tell them no when they call which is every other day, annoying I paid for services I wanted to receive and thats it, I have to recycle all this paper I don't read, I only wanted it thru the holidays anyway. I watch the news and don't need the paper. The fact is I don't feel I should have to pay for a product I did not ask for, as they say we thought people would get upset when it's not there so we continue, that's not my problem you...

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  Company rating 

  14
• Hanssem Corp.

  ...when they were finish. 3-4 wks later, the replacements were delivered to the customer's customer and deemed unacceptable again. We were inform of this from our customer. Our customer was told they would hear from them when finished. The holidays came and went. After many calls as to the time frame of when the replacements would be ready, Hanssem Corporation contact [redacted] Kitchen & Bath, to advise they would be delivering the replacement to our showroom. We advised them to send to...

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  Company rating 

  2
• BCB Community Bank

  ...and paid a deposit of $4,500. Since then, we submitted every piece of documents the bank asked for. The loan officer, Marie F[redacted] kept telling me everything was ok. She would submit my application to the loan committee immediately. Then, the holidays came, she said everyone was on vacation and she was very busy with something else. Since we purchased this property from a bankruptcy court, there was a deadline that we had to close the property. So we had to borrow partial money with bridge...

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  Company rating 

  1
• Saint Barnabas Outpatient Center

  ...they well then freeze our cards. I have been on top of this since day 1, I dont understand why I never even recieved anything, they got the $250 & just did what they wanted with it, I left in tears on 12/17 some good news before the holidays, & good faith they would reimburse my flex card back, I called that afternoon & I believed in [redacted] I need help, they've spoken to [redacted] twice, and [redacted] and they are not doing their part. I have until March because [redacted] wont accept anymore claims from 2013 after March. I have the dates and names of all whom Ive

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  Company rating 

  1
• Spirit Halloween

  ...received, a trace can no longer be filed to locate the package. Since the trace cannot be completed a claim has been filed with [redacted] so that they can start an investigation into the missing order. The claim number for the investigation is [redacted] It usually takes [redacted] 7-14 business days, Monday-Friday excluding holidays, to complete an investigation. Once the investigation is completed we will be able to determine the best course of action to assist the guest. KRISTIN S[redacted]

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  Company rating 

  103
• Spirit Halloween

  ...The customer service rep told me that the warehouse is "taking their time" with sending out orders and they will do it on their own time. This is completely unacceptable when the comapny is quoting delivery dates to customers, especially around the holidays. I need my item delivered as soon as possible as this is a gift.Desired Settlement: I would like the order shipped immediately, and my shipping upgraded from economy to overnight at no cost to me. Business Response: We would like to start...

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  Company rating 

  103
• Emerson Radio Corporation

  ...and use electricity we can't afford to make sure we can eat warm food especially with kids running around the house and all the fun stuff that comes with a newborn Business Response: Unfortunately, this consumer contacted Emerson just after the holidays during the busiest time for returns. We do try to respond immediately to all requests but our response time is a bit delayed at this time of year. Our complete warranty information is printed in each Owner's Manual to speed up the return...

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  Company rating 

  41

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