This is a well documented SCAMI wish law enforcement could get involved
dba Abe's of Maine sells products onlineThey advertised a TV, LG Model *** for $2,on their websiteI ordered that TV and received an invoice for that amount plus shippingA store representative called the next day and told me the TV was the "International" Version and was technically inferiorIf I wanted the US Version I had to pay $moreI agreed based solely on his statements that there are Versions of Model number ***, an Inferior "International" one and a US oneBeing suspicious, I checked with the manufacturer, LG and received written confirmation there is only Version of Model ***, a US VersionAfter calling my credit card company to stop the charge, they said I could not and I explained the charge was fraudulent based on a lie to meThe store representative refused to honor the invoice confirming the advertised price and again lied about the inferior version being so
Update to my previous complaint I previously submitted about pricing - bait and switch - advertising one price, when you place the order you are required to call to confirm the price and you find the price is now $more on a $TV
Lies! Lies and more Lies!
I was assured they were a LG TV authorized dealer and LG's one year warranty would applyI just received an e-mail saying they WERE NOT an authorized dealer and LG would not cover products sold by them
In trying to cancel my order the (Jeff ext *** said the item had already shippedThe tracking number shows "waiting for pick up"Jeff says call customer serviceCustomer service is closed and is only open Monday - ThursdayHe refused to help
I now have called the credit card company to enter into a "disputed" state with the purchase I informed the shipping company the order is canceled before they arrive for pick up on MondayI called and e-mailed Abe's of Maine that the order is canceled
On May 6, I ordered a *** EOS 7D Mark II DSLR camera with a 18-135mm IS STM LensAlso the package included a Battery pack, Battery charger and Interface cableThis is what was included in the boxThe total price was $1,The salesman *** S*** offered me a replacement *** 5hr battery and a starter kitThe starter kit included a second *** 5hr battery and a *** quick charger for the price of $After taxes and shipping, the total price was $1,I received my packaged on May 10, I did not receive the stater kit (a second *** 5hr battery and a *** quick charger)I called the company and spoke to *** St*** who was not very respectfulHe told me I had to call a manager at ***I called the company a second time and spoke to someone at ***I was told that I must had misunderstood my orderI told them Ihave my order on paper and I paid an extra $Also I told them the product online says what comes in the boxAlso this person w
Hi according to our records ** *** placed an order for the Canon Rebel T3I camera, we shipped the order and ** *** refused the orderWe had to pay for shipping to him and return shipping charges from UPSAs per our terms and conditions on the website which the customer must agree to before
placing the order it states any refused order will be charged a 10% restocking feeAs a good faith effort we went ahead and waived the restocking fee and credited him back $The refund should appear in 5-business days on his credit card statement
Thank You
*** ***
*** *** ***
*** *** ** ***
*** *** *** *** ***
I ordered a NikonDand got an email back saying that there had been an issue with payment and that I should contact themI did so immediately and was told that there was no issue but that I had not ordered a battery and charger for the cameraI ordered one for an extra $The camera and battery arrived but when I read the instruction manual, it listed the contents of the box, and included was a battery and chargerSo they had charged me extra for something that should have been includedThese guys are crooks
I placed an order online on 7/16/for an LG TV through the Abes of Main websiteOrder *** *or $2,for a TV with no shipping/handling chargesJeff *** contacted me and said that the TV was oversoldThey were shipping me a different model instead, for $But the second email said that there is $handling & insurance charge(This was a new charge-the online didn't have this charge)The original order email said that my credit card would not be charged until the item shipped, but the charge immediately went through to my credit card as "Pending"I do not want this TV model so called immediately last night to cancel but they didn't answer, so this morning I called repeatedly attempting to cancelI talked to Mr*** and he said that the TV was scheduled for drop shipment to *** this evening and he is unwilling and unable to cancelHe did not have a *** tracking number & could not prove that the item had already been shippedHe was simply unwil
I ordered a Canon 80D camera from abesofmaine.com for $I received an email telling me I needed to call them to confirm my orderI did soA week later my order had not shipped so I contacted customer serviceThey called me, and told me the model I ordered was an international model, which would take weeks to shipThey could send me the American model, but it would be $moreThe listing for the camera on the website did not indicate anywhere that it was an "international" modelI canceled my order
Complaint: ***
I am rejecting this response because:
This is not service or dealership concernThis is a scam, since I was sold a gray market product, without my knowledge.
Regards,
*** ***
HiWe will gladly accept the camera back for a full refundWe can not refund the camera prior to receiving it backThat is not what is done in any industryUpon receipt we will issue a full refund.Please provide me with tracking information for the return to I can anticipate delivery
Thank You*** ***Abe's Of Maine*** *** *** *** ***
I ordered a camera body, the 1Dxmii on December 19th, 2016, it's been almost a month and the order hasn't been processedThey refuse to respond to the multiple emails that I have sent to customer service over the course of this time
As soon as this order was complete I would have purchased more from them, as a Military member in the Army I don't have investors funding my operations, I simply come out of pocket with what little I have as a low-paid e-
HiSince the order was cancelled, a new order would have to be placedWe can not reinstate a cancelled order, our system does not allow itOur prices are among the best out thereConsiderably cheaper than *** or ***If you place a new order we will include white glove service with your orderYou can watch the site since the prices constantly change due to market volatility and pick the best time to place the order.Thank You*** ***WestPark Electronicsdba Abe's of Maine
We sorry for any misunderstanding that occurred with this orderWe have reached out to *** *** *** He has accepted delivery of the orderWe issued him a refund of $He has indicated he is satisfied.Thank You*** ***WestPark Elecectronicsdba Abe's of
Maine*** *** *** *** ***
I would ordinarily not contact your busy office but it just upsets me to attempt transactions with a deceptive business like this in your stateOn November 29, (yesterday) I responded to an ad on the internet that offered a Fujifilm photographic lens for my cameraThe offer was (is) for $shipping included, WITH ALL MANUFACTURER's SUPPLIED ACCESSORIESOne day after (today), I received an email stating I needed to call the store and confirm the orderWhen I was able to connect I was asked if I wanted the "retail" version or the "boxed" version (they don't ask you this when you do the order online)I was told the "retail" version only includes the lens (no accessories) and the "boxed" version includes everything that the manufacturer includes in the original boxIf I wanted the boxed version it would cost $instead of the advertised $This is deceptive and you should take action to stop this practice of deceiving people like thisI'm sure I'm not the only onePleas
“Searched for a Cyber Monday deal, had a great deal from Am@zon, then happened on AbesOfMaine selling for lessI lived in NJ for a while and remembered the local ads from the brick and mortar storeDon't recall specifically if I ever stopped by (10+ years ago)So based on brand name recognition, I pulled the triggerReceived an email the next day as it was 10pm PST that I placed the order, from Jeff asking me to call to confirmKnowing the bait and switch routine, I still could not believe the brand name would do thisexchanged few pleasantries
Jeff: Just wanted to confirm you want the International model?
Me: Why would I order the international model, and have it shipped to Los Angeles?
Jeff: The website clearly states it is a 240V, and I wanted to confirm that is what you wanted before I charge your card
(At least *courteous* enough not to charge it right away)
Me: I do not recall seeing the 240V (to myself, why would I even be vigilant for 240V on a US website...at least warn me that it is an international model...ffs)
Jeff: Well this is the international model, I can give you the the US model for $more
Utterly disappointed, I wanted no more of this
Me: No, please cancel, do not charge my card, and confirm you will not charge me any cancellation fees, and you are being recorded(At this point I had already activated my call recording app :)
Jeff: I will not charge your card, no fees, good bye
Bad taste in mouth, plus I lost the deal on Amazon.”
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the last response made by the business in reference to complaint ID ***, and decided to accept their apology and settle with the $refund
Regards, *** ***
I purchased a Nikon Dcamera with a Nikon AF-S NIKKOR 24-120mm f/4G ED VR Lens from this businessThe advertised price was $1,Shortly after I placed my order online, a sales rep called and told me there was a problem with the order and had to verify some thingsHe then said he had a better offer in a kit and that the camera I purchased was not as good as a deal he could give meHe said the camera came with no accessories but he could give me the Presidents Day Bundle for $I agreed to paying $420.00, thinking I was getting a kit similar to the other one on their website for about the same priceThe order came and what I got was the original purchase for $more than the advertised priceI called back and the salesman only argued with me, not letting me explain why I was unhappy with the purchase, and told me the other camera was a Korean model with Korean writing on it
I did some research before calling him and found the particular Nikon I purchased is mad
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID *** and find that this resolution is satisfactory to me
Regards, *** ***
We are showing this order was reported as fraud to *** by the customerAs such *** has reversed the chargesWe can not issue a refund since the charges were reversed already by ***Please let me know if you need any additional information Thank You*** ***Abe's of
Maine*** *** *** *** ***
Purchased an OLED TV online from this business on 11/26/(Cyber Monday) for $with free shipping Rec'd email on 11/instructing me to call and confirm purchase Merchant advised that I would have to pay additional $for insurance & handling indicating this was noted on their website - it is not Cyber Monday sales were over, so I could not find a lower price and completed the purchase
I also discovered the TV I received is model OLED55B8PUA when I had cut and pasted OLED55E8PUA from LG's website in my search criteria The "B" model is generations older and less expensive The older model number is correct on the invoice, so I accept that I did not notice the substitution until it was too late, however this represents "bait and switch" selling tactics by this merchant in order to generate unscrupulous product sales This merchant is still advertising the newer model for far less than other online retailers
This is a well documented SCAMI wish law enforcement could get involved
dba Abe's of Maine sells products onlineThey advertised a TV, LG Model *** for $2,on their websiteI ordered that TV and received an invoice for that amount plus shippingA store representative called the next day and told me the TV was the "International" Version and was technically inferiorIf I wanted the US Version I had to pay $moreI agreed based solely on his statements that there are Versions of Model number ***, an Inferior "International" one and a US oneBeing suspicious, I checked with the manufacturer, LG and received written confirmation there is only Version of Model ***, a US VersionAfter calling my credit card company to stop the charge, they said I could not and I explained the charge was fraudulent based on a lie to meThe store representative refused to honor the invoice confirming the advertised price and again lied about the inferior version being so
Update to my previous complaint I previously submitted about pricing - bait and switch - advertising one price, when you place the order you are required to call to confirm the price and you find the price is now $more on a $TV
Lies! Lies and more Lies!
I was assured they were a LG TV authorized dealer and LG's one year warranty would applyI just received an e-mail saying they WERE NOT an authorized dealer and LG would not cover products sold by them
In trying to cancel my order the (Jeff ext *** said the item had already shippedThe tracking number shows "waiting for pick up"Jeff says call customer serviceCustomer service is closed and is only open Monday - ThursdayHe refused to help
I now have called the credit card company to enter into a "disputed" state with the purchase I informed the shipping company the order is canceled before they arrive for pick up on MondayI called and e-mailed Abe's of Maine that the order is canceled
On May 6, I ordered a *** EOS 7D Mark II DSLR camera with a 18-135mm IS STM LensAlso the package included a Battery pack, Battery charger and Interface cableThis is what was included in the boxThe total price was $1,The salesman *** S*** offered me a replacement *** 5hr battery and a starter kitThe starter kit included a second *** 5hr battery and a *** quick charger for the price of $After taxes and shipping, the total price was $1,I received my packaged on May 10, I did not receive the stater kit (a second *** 5hr battery and a *** quick charger)I called the company and spoke to *** St*** who was not very respectfulHe told me I had to call a manager at ***I called the company a second time and spoke to someone at ***I was told that I must had misunderstood my orderI told them Ihave my order on paper and I paid an extra $Also I told them the product online says what comes in the boxAlso this person w
Hi according to our records ** *** placed an order for the Canon Rebel T3I camera, we shipped the order and ** *** refused the orderWe had to pay for shipping to him and return shipping charges from UPSAs per our terms and conditions on the website which the customer must agree to before
placing the order it states any refused order will be charged a 10% restocking feeAs a good faith effort we went ahead and waived the restocking fee and credited him back $The refund should appear in 5-business days on his credit card statement
Thank You
*** ***
*** *** ***
*** *** ** ***
*** *** *** *** ***
I ordered a NikonDand got an email back saying that there had been an issue with payment and that I should contact themI did so immediately and was told that there was no issue but that I had not ordered a battery and charger for the cameraI ordered one for an extra $The camera and battery arrived but when I read the instruction manual, it listed the contents of the box, and included was a battery and chargerSo they had charged me extra for something that should have been includedThese guys are crooks
I placed an order online on 7/16/for an LG TV through the Abes of Main websiteOrder *** *or $2,for a TV with no shipping/handling chargesJeff *** contacted me and said that the TV was oversoldThey were shipping me a different model instead, for $But the second email said that there is $handling & insurance charge(This was a new charge-the online didn't have this charge)The original order email said that my credit card would not be charged until the item shipped, but the charge immediately went through to my credit card as "Pending"I do not want this TV model so called immediately last night to cancel but they didn't answer, so this morning I called repeatedly attempting to cancelI talked to Mr*** and he said that the TV was scheduled for drop shipment to *** this evening and he is unwilling and unable to cancelHe did not have a *** tracking number & could not prove that the item had already been shippedHe was simply unwil
I ordered a Canon 80D camera from abesofmaine.com for $I received an email telling me I needed to call them to confirm my orderI did soA week later my order had not shipped so I contacted customer serviceThey called me, and told me the model I ordered was an international model, which would take weeks to shipThey could send me the American model, but it would be $moreThe listing for the camera on the website did not indicate anywhere that it was an "international" modelI canceled my order
Complaint: ***
I am rejecting this response because:
This is not service or dealership concernThis is a scam, since I was sold a gray market product, without my knowledge.
Regards,
*** ***
HiWe will gladly accept the camera back for a full refundWe can not refund the camera prior to receiving it backThat is not what is done in any industryUpon receipt we will issue a full refund.Please provide me with tracking information for the return to I can anticipate delivery
Thank You*** ***Abe's Of Maine*** *** *** *** ***
I ordered a camera body, the 1Dxmii on December 19th, 2016, it's been almost a month and the order hasn't been processedThey refuse to respond to the multiple emails that I have sent to customer service over the course of this time
As soon as this order was complete I would have purchased more from them, as a Military member in the Army I don't have investors funding my operations, I simply come out of pocket with what little I have as a low-paid e-
HiSince the order was cancelled, a new order would have to be placedWe can not reinstate a cancelled order, our system does not allow itOur prices are among the best out thereConsiderably cheaper than *** or ***If you place a new order we will include white glove service with your orderYou can watch the site since the prices constantly change due to market volatility and pick the best time to place the order.Thank You*** ***WestPark Electronicsdba Abe's of Maine
We sorry for any misunderstanding that occurred with this orderWe have reached out to *** *** *** He has accepted delivery of the orderWe issued him a refund of $He has indicated he is satisfied.Thank You*** ***WestPark Elecectronicsdba Abe's of
Maine*** *** *** *** ***
I would ordinarily not contact your busy office but it just upsets me to attempt transactions with a deceptive business like this in your stateOn November 29, (yesterday) I responded to an ad on the internet that offered a Fujifilm photographic lens for my cameraThe offer was (is) for $shipping included, WITH ALL MANUFACTURER's SUPPLIED ACCESSORIESOne day after (today), I received an email stating I needed to call the store and confirm the orderWhen I was able to connect I was asked if I wanted the "retail" version or the "boxed" version (they don't ask you this when you do the order online)I was told the "retail" version only includes the lens (no accessories) and the "boxed" version includes everything that the manufacturer includes in the original boxIf I wanted the boxed version it would cost $instead of the advertised $This is deceptive and you should take action to stop this practice of deceiving people like thisI'm sure I'm not the only onePleas
“Searched for a Cyber Monday deal, had a great deal from Am@zon, then happened on AbesOfMaine selling for lessI lived in NJ for a while and remembered the local ads from the brick and mortar storeDon't recall specifically if I ever stopped by (10+ years ago)So based on brand name recognition, I pulled the triggerReceived an email the next day as it was 10pm PST that I placed the order, from Jeff asking me to call to confirmKnowing the bait and switch routine, I still could not believe the brand name would do thisexchanged few pleasantries
Jeff: Just wanted to confirm you want the International model?
Me: Why would I order the international model, and have it shipped to Los Angeles?
Jeff: The website clearly states it is a 240V, and I wanted to confirm that is what you wanted before I charge your card
(At least *courteous* enough not to charge it right away)
Me: I do not recall seeing the 240V (to myself, why would I even be vigilant for 240V on a US website...at least warn me that it is an international model...ffs)
Jeff: Well this is the international model, I can give you the the US model for $more
Utterly disappointed, I wanted no more of this
Me: No, please cancel, do not charge my card, and confirm you will not charge me any cancellation fees, and you are being recorded(At this point I had already activated my call recording app :)
Jeff: I will not charge your card, no fees, good bye
Bad taste in mouth, plus I lost the deal on Amazon.”
I purchased a product nikon dand it is defective and manufacture will not service because I guess its called gray market and I was not told that
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the last response made by the business in reference to complaint ID ***, and decided to accept their apology and settle with the $refund
Regards, *** ***
I purchased a Nikon Dcamera with a Nikon AF-S NIKKOR 24-120mm f/4G ED VR Lens from this businessThe advertised price was $1,Shortly after I placed my order online, a sales rep called and told me there was a problem with the order and had to verify some thingsHe then said he had a better offer in a kit and that the camera I purchased was not as good as a deal he could give meHe said the camera came with no accessories but he could give me the Presidents Day Bundle for $I agreed to paying $420.00, thinking I was getting a kit similar to the other one on their website for about the same priceThe order came and what I got was the original purchase for $more than the advertised priceI called back and the salesman only argued with me, not letting me explain why I was unhappy with the purchase, and told me the other camera was a Korean model with Korean writing on it
I did some research before calling him and found the particular Nikon I purchased is mad
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID *** and find that this resolution is satisfactory to me
Regards, *** ***
We are showing this order was reported as fraud to *** by the customerAs such *** has reversed the chargesWe can not issue a refund since the charges were reversed already by ***Please let me know if you need any additional information Thank You*** ***Abe's of
Maine*** *** *** *** ***
Purchased an OLED TV online from this business on 11/26/(Cyber Monday) for $with free shipping Rec'd email on 11/instructing me to call and confirm purchase Merchant advised that I would have to pay additional $for insurance & handling indicating this was noted on their website - it is not Cyber Monday sales were over, so I could not find a lower price and completed the purchase
I also discovered the TV I received is model OLED55B8PUA when I had cut and pasted OLED55E8PUA from LG's website in my search criteria The "B" model is generations older and less expensive The older model number is correct on the invoice, so I accept that I did not notice the substitution until it was too late, however this represents "bait and switch" selling tactics by this merchant in order to generate unscrupulous product sales This merchant is still advertising the newer model for far less than other online retailers