We offered a good faith effort of $discount on the orderThe customer agreed to all the charges via phone call with and was sent a confirmation of this order with all the charges prior to shipping the orderHad he wished to cancel the order we could have done that
Thank You
*** ***
*** ***
*** *** ** ***
*** *** *** *** ***
I purchased *** Samsung TV from AbesThey then sold me a $"white glove" delivery service for the TVThey specifically told me this service included delivery, removal of the TV from the box and putting together of the stand and a complete set up of the television for meWhen the delivery men arrived all that they did was take the TV out of the box, put it on the floor and plugged it in to a socketThey would not even help me put it together and on the TV standI believe I was misled intentionally by Abes and did not get the "white glove" service I paid $for
I ordered a Canon 5D III from Abe's Of MaineAccording to their email, they would ship the product to me within business daysHowever, they would not ship the camera to me, insisting on that I call themI was given a number which I cannot reach from CanadaWhy couldn't they just ship the camera to me?
I purchased a camera on 1/20/at apx 11am for a Sony A7Rmcamera new in a box via phone with Steven at Abes of MaineI specifically asked if it was a new camera and not a used or open box cameraI also asked if it had a warranty and was told yesA half hour later after reading reviews and having talked with a friend that had a bad experience, was told to cancel it as this "Abes of Maine" was a scam storeI called Abes at 1130am to cancel the order only to be told it was shipped and they could not stop it as I paid for next day air serviceI then called customer service and spoke with LisaI asked for a tracking number and was told they didn't have one yetI said the how could it have been shippedStill, I was told that it was on its wayShe then provided a tracking number around 1pm via emailI recieved the parcel this morning 1/21/no damage to the packageOnce it was opened I saw rips on the Sony box and I noticed the box had been openedIt was missing most of th
I was looking to make a camera purchase and found that online "Abes of Maine" had the best price for the camera I was looking to purchase specificallyI place the online order for a Camera body only for $with free shippingA week later I received an email asking me to call Ted to confirm my order
When I called he told me that the camera that I purchased did NOT come with a battery or ChargerThat I needed to upgrade to the full kit for $and that he would also give me free shippingWhen I was hesitant He proceed to tell me that a new battery alone would be about $for that camera and a charger another $150.00, so he is saving me money
Something just didn't seem right, I told him to let me check aroundThen I get a phone call from my card company they placed a hold on my CCI called Ted back and said I was making sure that he had cancelled my orderHe was VERY Rude and hatefulEven making the statement "be careful what you say, I do have your address" when I told him I don't deal with bait and switch companiesI talked with my CC company I found out that Abes of Maine placed orders on my card that the caught one for $and the other for $
Do Not do business with this companyNot safe
I had been researching Nikon camera packages I found several packages of varying products from several companies, but Abe's had a package which included the items I wanted I made the purchase on-line, and promptly received several emails over the next hrs asking me to call them back(I have an unusual address, so thought there might be a problem there) I called back only to find they were trying to sell me a battery and charger for the camera I was rather surprised that the camera didn't come with it, ( lesson learned....NEVER assume with Abe's) And yes, I got the very customer-unfriendly Jef! We briefly wheeled and dealed a little on a price and upgraded battery What I discovered after the call, and I thought was slimy was that although I bought my package for (and was invoiced), they changed the order to reflect a new package price with the additional items,instead of running a separate transaction for the new additional items I purchased .....so if I only wanted to return the battery and charger....now I would have to return the entire camera package
In addition, Abe's was very slow to shipThe way they conduct business feels sleazy and I can assure you, this will be the last time I ever do business with them I had purchased from Abe's several years ago with no problems; I wish I knew ahead of time that they had since changed handsSo my advice?? Look elsewhere!!!!!!! Seriously~!
ADDENDUM: RCVD PKG TODAY AM NEARLY CERTAIN THIS IS A GREY MARKET PRODUCTNO WARRANTY CARD IN BOXTRIED SEVERAL TIMES TO PHONE ABES BUT NO LUCK BUYER BEWARE
I had been researching Nikon camera packages I found several packages of varying products from several companies, but Abe's had a package which included the items I wanted I made the purchase on-line, and promptly received several emails over the next hrs asking me to call them back(I have an unusual address, so thought there might be a problem there) I called back only to find they were trying to sell me a battery and charger for the camera I was rather surprised that the camera didn't come with it, ( lesson learned....NEVER assume with Abe's) And yes, I got the very customer-unfriendly Jef! We briefly wheeled and dealed a little on a price and upgraded battery What I discovered after the call, and I thought was slimy was that although I bought my package for (and was invoiced), they changed the order to reflect a new package price with the additional items,instead of running a separate transaction for the new additional items I purchased .....so if I only wanted to return the battery and charger....now I would have to return the entire camera package
In addition, Abe's was very slow to shipThe way they conduct business feels sleazy and I can assure you, this will be the last time I ever do business with them I had purchased from Abe's several years ago with no problems; I wish I knew ahead of time that they had since changed handsSo my advice?? Look elsewhere!!!!!!! Seriously~!
ADDENDUM: RCVD PKG TODAY AM NEARLY CERTAIN THIS IS A GREY MARKET PRODUCTNO WARRANTY CARD IN BOXTRIED SEVERAL TIMES TO PHONE ABES BUT NO LUCK BUYER BEWARE
I ordered today a *** *** televising with a Abe's price of $including free shippingI was instructed by email to call Abe's about my order which I didI was told that there would be an additional charge of $to insure shipping to *** where I liveThis is not the definition of free shipping; this is deceptive advertisingIf there is a cost to have an item shipped it should not be labeled "Free Shipping"I cancelled my order
I purchased online a *** *** on SaturdayOn Monday, I got an email from the Business stating that I needed to call and confirm the purchaseWhen I did, I spoke with Jeff, and he attempted to upsell me an additional battery and better shipmentAfter going back and forth, he stated that I will get a 5hr life batter plus their express shipping which would get me my camera by the end of the same weekWe agreed to a $up charge and that was itOtherwise it would be standard *** which would take 7-daysI finally got a confirmation with tracking only to see it was UPS ground service and it would take a week before I get the packageI sent an email to Jeff questioning this because this is not what I was toldThis afternoon, he called me and immediately attacked me on the phone asking if I am trying to cause problems with him, why am I causing trouble, this is not what he told me, that he has a recording of the conversationHe said he does not want to deal with me and will canc
I was in the market for a new Nikon Dcamera bodyI saw an ad for Abe's of Maine (Westpark Electronics, LLC), that says they had the Nikon Dbody in stock for $3,When I called to order, their salesperson (Jeff S***) said it was NOT in stock, but he could get me one and ship it right away for $more, for a total of $3,During our conversation, not once did he ever say it was a gray market camera (a camera meant to be sold in another country other than the United States, and one that Nikon USA will NOT honor a warranty for)The Darrived on Saturday, April 7, in the retail kit box that shows that it includes a Nikkor 24-VR zoom lensHowever upon opening the retail kit box, the lens had been removed prior to shipmentThe only thing included in the box besides the camera battery was a battery, a battery charger, a USB connection cable, a camera strap, and the DmanualOn the side of the box, it said it was supposed to also include a warrantyThere
Abes of Maine advertises a price on a Canon model EOS 6D Mk II of $1,This is not a US model, does not include standard factory accessories such as battery, charger and strap which is not mentioned anywhere in their addAbe's calls back and tells you if you want these items you have to pay $1,for a retail versionWhich when received is still not a US model and cannot be registered with Canon as a US model, but they don't tell you that and now you are paying full priceadvertising, misleading, bait and shift tactics all the way Company is not to be trusted, where they get these products is any one's guess and they most certainly don't have the best prices or any service at all for that matter
Abe’s of Maine is a BAIT AND switch companyI ordered a Sigma 24mm Art Lens from themA few days later I get a call to verify my purchaseI was told that I had ordered the international version of the lens and it may not work for my cameraTheir website makes absolutely no mention if thisI was also told that this version does include lens caps or lens hood, which on their wensite are listed as being includedI said I wanted the US version of the lensI bery specifically asked for thatI paid an additional $for the upgrade to the US version When the lens arrived the paperwork in the box indicated it was not the US versionI checked the serial number with Sigma and it was confirmed that the lens I was shipped was not an official US version of the lens
I have sent emails over the course about a week and a half and have zero response from the company
This is pure fraud and these people deserve to be prosecuted for this fraud
My advice is that if you bought something from them, I would recommend checking the serial number to verify if it is a US version of the productIf it is not then you have no warranty
Stay away from Abe’s of Maine
advertising, bait and switch:
I ordered a camera from Abe's of Main, only to have salesman call and inform me the item I ordered is the non US version and the US version cost moreI asked what version was listed on their site, he said the non-US, I asked how would know the difference by looking at the site, he said I wouldn't be able to tellI said why doesn't the site indicate if US or other, he began to get upset an respectfulness at that point
Hi ***I am sorry you had trouble placing your order, we do have the camera available for immediate purchaseWe just received a fresh batchYou can replace your order onlineAfter you receive your order number please email *** the order numberI will expedite your order
out to youI look forward to serving you.Thank You*** ***Abe's of Maine*** *** *** *** ***
***
Complaint: ***
I am rejecting this response because:The ethically challenged retailer has raised their price since my confirmed purchase and now, after refusing to honor the purchase agreement after a failed bait and switch are offering to sell me the TV at a new, higher priceNo
Regards, *** ***
I placed an order and was required to call & confirm to process the order They talked me into purchasing an additional "package" for the camera I had purchased which included two (2) high capacity batteries, a charger, eyecup and neck strap for the camera I purchased - these batteries were to replace the one (1) regular 2-hour battery that normally comes with the camera and that the upgrade cost $- per Jeff S*** who said the high-capacity batteries normally cost $each, so this package was a "deal" I agreed to the upgraded batteries He gave me the new price and processed the order The problem is I was unable to check the original sales order as I answered the call at work and upon review of my packing slip/invoice they charged me an additional $for the $package and they did not ship me the additional items they talked me into buying Original camera package price that I bought: $1399.00; amount charged to my credit card for the "upgraded" package with the
Dear ***I am not showing your name in our database or that you were charged anythingI am sorry for misunderstanding, you did not reference an order number so I am unable to view what was orderedI can help you directly place your order, if you can email or give me a call we can
get the order out to you ASAP.Thank You*** ***West Park Electronics LCCDba Abe's of Maine*** *** *** *** ***
*** ***
I ordered a inch curved TV from Abes of Maine and to be honest my experience from the day I ordered has been really unprofessionalYes I have my receipt verification of proof so I am leaving a true review about Abes of MaineI ordered a tv on Thursday morning and they called me an hour later to say my credit card declined payment because of verification but they didn't tell me about shipping costI ordered the TV with free shipping but then they also tell me, they are adding $(turned out $302.00) shipping fee because I live in *** yet the receipt didn't reject the order (so why bother having the site sent me a receipt? It is there bait & switch method)They tried to push me to buy the TV saying it is the cheapest price but they are not a license dealer for a particular popular brand so other competitors won't price match their price because they cannot be verified as a tv brand dealerI told the sales person that I don’t want the TV, I’ll repeat it again, I do
I am in the process of purchasing a camera from Abes of Maine When I called, I was told the camera that I wanted to purchase on-line was a foreign model They agreed to get me a "usa" model for $more After agreeing to the credit card charge, over the phone, I went back to their website to see where I had overlooked the "usa" model Nowhere on their website does it state there's a distinction between a "foreign" model or a "usa" model Then, after seeing their F rating on the Revdex.com, I tried calling back to cancel my order, and I haven't been able to reach them by phone No one will pick up the phone or call me back! My purchase is currently still pending, so I'm trying to cancel my order, before my credit card even gets charged; but I can't get a hold of anyone?!?
HiWe reached out to the customer prior to this complaint and offered him the $refund which posted to his account on 11/The customer agreed to the refund and was satisfiedThe camera we shipped is brand new and the menu can be changed EnglishWe will accept this unit for a full refund
providing the camera is in the condition received, we can send a prepaid return labelWe would like to satisfy our customersWe can also offer him an a free year warranty through *** *** ***.Please accept my sincere apologiesWe will make every effort to see that this never happens againWe appreciate your business and will do everything we can to serve your needsPlease let us know what you prefer.Thank You*** ***Abe's of Maine*** *** *** *** ***
***
We offered a good faith effort of $discount on the orderThe customer agreed to all the charges via phone call with and was sent a confirmation of this order with all the charges prior to shipping the orderHad he wished to cancel the order we could have done that
Thank You
*** ***
*** ***
*** *** ** ***
*** *** *** *** ***
I purchased *** Samsung TV from AbesThey then sold me a $"white glove" delivery service for the TVThey specifically told me this service included delivery, removal of the TV from the box and putting together of the stand and a complete set up of the television for meWhen the delivery men arrived all that they did was take the TV out of the box, put it on the floor and plugged it in to a socketThey would not even help me put it together and on the TV standI believe I was misled intentionally by Abes and did not get the "white glove" service I paid $for
I ordered a Canon 5D III from Abe's Of MaineAccording to their email, they would ship the product to me within business daysHowever, they would not ship the camera to me, insisting on that I call themI was given a number which I cannot reach from CanadaWhy couldn't they just ship the camera to me?
I purchased a camera on 1/20/at apx 11am for a Sony A7Rmcamera new in a box via phone with Steven at Abes of MaineI specifically asked if it was a new camera and not a used or open box cameraI also asked if it had a warranty and was told yesA half hour later after reading reviews and having talked with a friend that had a bad experience, was told to cancel it as this "Abes of Maine" was a scam storeI called Abes at 1130am to cancel the order only to be told it was shipped and they could not stop it as I paid for next day air serviceI then called customer service and spoke with LisaI asked for a tracking number and was told they didn't have one yetI said the how could it have been shippedStill, I was told that it was on its wayShe then provided a tracking number around 1pm via emailI recieved the parcel this morning 1/21/no damage to the packageOnce it was opened I saw rips on the Sony box and I noticed the box had been openedIt was missing most of th
I was looking to make a camera purchase and found that online "Abes of Maine" had the best price for the camera I was looking to purchase specificallyI place the online order for a Camera body only for $with free shippingA week later I received an email asking me to call Ted to confirm my order
When I called he told me that the camera that I purchased did NOT come with a battery or ChargerThat I needed to upgrade to the full kit for $and that he would also give me free shippingWhen I was hesitant He proceed to tell me that a new battery alone would be about $for that camera and a charger another $150.00, so he is saving me money
Something just didn't seem right, I told him to let me check aroundThen I get a phone call from my card company they placed a hold on my CCI called Ted back and said I was making sure that he had cancelled my orderHe was VERY Rude and hatefulEven making the statement "be careful what you say, I do have your address" when I told him I don't deal with bait and switch companiesI talked with my CC company I found out that Abes of Maine placed orders on my card that the caught one for $and the other for $
Do Not do business with this companyNot safe
I had been researching Nikon camera packages I found several packages of varying products from several companies, but Abe's had a package which included the items I wanted I made the purchase on-line, and promptly received several emails over the next hrs asking me to call them back(I have an unusual address, so thought there might be a problem there) I called back only to find they were trying to sell me a battery and charger for the camera I was rather surprised that the camera didn't come with it, ( lesson learned....NEVER assume with Abe's) And yes, I got the very customer-unfriendly Jef
! We briefly wheeled and dealed a little on a price and upgraded battery What I discovered after the call, and I thought was slimy was that although I bought my package for (and was invoiced), they changed the order to reflect a new package price with the additional items,instead of running a separate transaction for the new additional items I purchased .....so if I only wanted to return the battery and charger....now I would have to return the entire camera package
In addition, Abe's was very slow to shipThe way they conduct business feels sleazy and I can assure you, this will be the last time I ever do business with them I had purchased from Abe's several years ago with no problems; I wish I knew ahead of time that they had since changed handsSo my advice?? Look elsewhere!!!!!!! Seriously~!
ADDENDUM: RCVD PKG TODAY AM NEARLY CERTAIN THIS IS A GREY MARKET PRODUCTNO WARRANTY CARD IN BOXTRIED SEVERAL TIMES TO PHONE ABES BUT NO LUCK BUYER BEWARE
I had been researching Nikon camera packages I found several packages of varying products from several companies, but Abe's had a package which included the items I wanted I made the purchase on-line, and promptly received several emails over the next hrs asking me to call them back(I have an unusual address, so thought there might be a problem there) I called back only to find they were trying to sell me a battery and charger for the camera I was rather surprised that the camera didn't come with it, ( lesson learned....NEVER assume with Abe's) And yes, I got the very customer-unfriendly Jef
! We briefly wheeled and dealed a little on a price and upgraded battery What I discovered after the call, and I thought was slimy was that although I bought my package for (and was invoiced), they changed the order to reflect a new package price with the additional items,instead of running a separate transaction for the new additional items I purchased .....so if I only wanted to return the battery and charger....now I would have to return the entire camera package
In addition, Abe's was very slow to shipThe way they conduct business feels sleazy and I can assure you, this will be the last time I ever do business with them I had purchased from Abe's several years ago with no problems; I wish I knew ahead of time that they had since changed handsSo my advice?? Look elsewhere!!!!!!! Seriously~!
ADDENDUM: RCVD PKG TODAY AM NEARLY CERTAIN THIS IS A GREY MARKET PRODUCTNO WARRANTY CARD IN BOXTRIED SEVERAL TIMES TO PHONE ABES BUT NO LUCK BUYER BEWARE
I ordered today a *** *** televising with a Abe's price of $including free shippingI was instructed by email to call Abe's about my order which I didI was told that there would be an additional charge of $to insure shipping to *** where I liveThis is not the definition of free shipping; this is deceptive advertisingIf there is a cost to have an item shipped it should not be labeled "Free Shipping"I cancelled my order
I purchased online a *** *** on SaturdayOn Monday, I got an email from the Business stating that I needed to call and confirm the purchaseWhen I did, I spoke with Jeff, and he attempted to upsell me an additional battery and better shipmentAfter going back and forth, he stated that I will get a 5hr life batter plus their express shipping which would get me my camera by the end of the same weekWe agreed to a $up charge and that was itOtherwise it would be standard *** which would take 7-daysI finally got a confirmation with tracking only to see it was UPS ground service and it would take a week before I get the packageI sent an email to Jeff questioning this because this is not what I was toldThis afternoon, he called me and immediately attacked me on the phone asking if I am trying to cause problems with him, why am I causing trouble, this is not what he told me, that he has a recording of the conversationHe said he does not want to deal with me and will canc
I was in the market for a new Nikon Dcamera bodyI saw an ad for Abe's of Maine (Westpark Electronics, LLC), that says they had the Nikon Dbody in stock for $3,When I called to order, their salesperson (Jeff S***) said it was NOT in stock, but he could get me one and ship it right away for $more, for a total of $3,During our conversation, not once did he ever say it was a gray market camera (a camera meant to be sold in another country other than the United States, and one that Nikon USA will NOT honor a warranty for)The Darrived on Saturday, April 7, in the retail kit box that shows that it includes a Nikkor 24-VR zoom lensHowever upon opening the retail kit box, the lens had been removed prior to shipmentThe only thing included in the box besides the camera battery was a battery, a battery charger, a USB connection cable, a camera strap, and the DmanualOn the side of the box, it said it was supposed to also include a warrantyThere
Abes of Maine advertises a price on a Canon model EOS 6D Mk II of $1,This is not a US model, does not include standard factory accessories such as battery, charger and strap which is not mentioned anywhere in their addAbe's calls back and tells you if you want these items you have to pay $1,for a retail versionWhich when received is still not a US model and cannot be registered with Canon as a US model, but they don't tell you that and now you are paying full priceadvertising, misleading, bait and shift tactics all the way Company is not to be trusted, where they get these products is any one's guess and they most certainly don't have the best prices or any service at all for that matter
Abe’s of Maine is a BAIT AND switch companyI ordered a Sigma 24mm Art Lens from themA few days later I get a call to verify my purchaseI was told that I had ordered the international version of the lens and it may not work for my cameraTheir website makes absolutely no mention if thisI was also told that this version does include lens caps or lens hood, which on their wensite are listed as being includedI said I wanted the US version of the lensI bery specifically asked for thatI paid an additional $for the upgrade to the US version When the lens arrived the paperwork in the box indicated it was not the US versionI checked the serial number with Sigma and it was confirmed that the lens I was shipped was not an official US version of the lens
I have sent emails over the course about a week and a half and have zero response from the company
This is pure fraud and these people deserve to be prosecuted for this fraud
My advice is that if you bought something from them, I would recommend checking the serial number to verify if it is a US version of the productIf it is not then you have no warranty
Stay away from Abe’s of Maine
advertising, bait and switch:
I ordered a camera from Abe's of Main, only to have salesman call and inform me the item I ordered is the non US version and the US version cost moreI asked what version was listed on their site, he said the non-US, I asked how would know the difference by looking at the site, he said I wouldn't be able to tellI said why doesn't the site indicate if US or other, he began to get upset an respectfulness at that point
Hi ***I am sorry you had trouble placing your order, we do have the camera available for immediate purchaseWe just received a fresh batchYou can replace your order onlineAfter you receive your order number please email *** the order numberI will expedite your order
out to youI look forward to serving you.Thank You*** ***Abe's of Maine*** *** *** *** ***
***
Complaint: ***
I am rejecting this response because:The ethically challenged retailer has raised their price since my confirmed purchase and now, after refusing to honor the purchase agreement after a failed bait and switch are offering to sell me the TV at a new, higher priceNo
Regards, *** ***
I placed an order and was required to call & confirm to process the order They talked me into purchasing an additional "package" for the camera I had purchased which included two (2) high capacity batteries, a charger, eyecup and neck strap for the camera I purchased - these batteries were to replace the one (1) regular 2-hour battery that normally comes with the camera and that the upgrade cost $- per Jeff S*** who said the high-capacity batteries normally cost $each, so this package was a "deal" I agreed to the upgraded batteries He gave me the new price and processed the order The problem is I was unable to check the original sales order as I answered the call at work and upon review of my packing slip/invoice they charged me an additional $for the $package and they did not ship me the additional items they talked me into buying Original camera package price that I bought: $1399.00; amount charged to my credit card for the "upgraded" package with the
Dear ***I am not showing your name in our database or that you were charged anythingI am sorry for misunderstanding, you did not reference an order number so I am unable to view what was orderedI can help you directly place your order, if you can email or give me a call we can
get the order out to you ASAP.Thank You*** ***West Park Electronics LCCDba Abe's of Maine*** *** *** *** ***
*** ***
I ordered a inch curved TV from Abes of Maine and to be honest my experience from the day I ordered has been really unprofessionalYes I have my receipt verification of proof so I am leaving a true review about Abes of MaineI ordered a tv on Thursday morning and they called me an hour later to say my credit card declined payment because of verification but they didn't tell me about shipping costI ordered the TV with free shipping but then they also tell me, they are adding $(turned out $302.00) shipping fee because I live in *** yet the receipt didn't reject the order (so why bother having the site sent me a receipt? It is there bait & switch method)They tried to push me to buy the TV saying it is the cheapest price but they are not a license dealer for a particular popular brand so other competitors won't price match their price because they cannot be verified as a tv brand dealerI told the sales person that I don’t want the TV, I’ll repeat it again, I do
I am in the process of purchasing a camera from Abes of Maine When I called, I was told the camera that I wanted to purchase on-line was a foreign model They agreed to get me a "usa" model for $more After agreeing to the credit card charge, over the phone, I went back to their website to see where I had overlooked the "usa" model Nowhere on their website does it state there's a distinction between a "foreign" model or a "usa" model Then, after seeing their F rating on the Revdex.com, I tried calling back to cancel my order, and I haven't been able to reach them by phone No one will pick up the phone or call me back! My purchase is currently still pending, so I'm trying to cancel my order, before my credit card even gets charged; but I can't get a hold of anyone?!?
HiWe reached out to the customer prior to this complaint and offered him the $refund which posted to his account on 11/The customer agreed to the refund and was satisfiedThe camera we shipped is brand new and the menu can be changed EnglishWe will accept this unit for a full refund
providing the camera is in the condition received, we can send a prepaid return labelWe would like to satisfy our customersWe can also offer him an a free year warranty through *** *** ***.Please accept my sincere apologiesWe will make every effort to see that this never happens againWe appreciate your business and will do everything we can to serve your needsPlease let us know what you prefer.Thank You*** ***Abe's of Maine*** *** *** *** ***
***