Walmart.com

Initial Business Response /* (1000, 10, 2015/02/04) */
Walmart.com received a Revdex.com complaint from [redacted] regarding her order for a Toddler Day Bed. We thank you for the opportunity to address her concerns and appreciate the time she has taken to provide us with her feedback and...

comments.
After we received Ms. [redacted]' complaint, we reviewed her Walmart.com account and order history. We left a message for Ms. [redacted] on February 2nd and sent her an email on February 3rd. We have not heard back from her. Our records indicate Ms. [redacted]' bed was delivered on February 3rd at 5:48 p.m. We apologize if there was a delay in the delivery. In light of these events, Walmart.com considers this matter closed.
Again, we thank Ms. [redacted]' for her feedback and comments. If either of you have any further questions or comments, please feel free to contact us. A specialist can be reached Monday - Friday at XXX-XXX-XXXX between the hours of 8am -5pm, Pacific Time.
Sincerely,
[redacted]
Walmart.com

Initial Business Response /* (1000, 5, 2014/12/31) */
[redacted] received a Revdex.com complaint from [redacted] regarding her order for a Stack-On 18-Gun Buck Commander Safe. We thank you for the opportunity to address her concerns and appreciate the time she has taken to provide us with her...

feedback and comments.
After we received [redacted]'s complaint, we reviewed her [redacted] account and order history. When we spoke with [redacted] she advised us she had received her refund it full. [redacted]'s order was lost in transit. We apologized to her for the inconvenience this caused her and issued a $20.00 eGift Card for her troubles. As such, [redacted] considers this matter closed.
Again, we thank [redacted]'s for her feedback and comments. If either of you have any further questions or comments, please feel free to contact us. A specialist can be reached Monday - Friday at [redacted] between the hours of 8am - 5pm, Pacific Time.
Sincerely,
[redacted]
[redacted]
Initial Consumer Rebuttal /* (2000, 7, 2015/01/06) */
(The consumer indicated he/she ACCEPTED the response from the business.)

Initial Business Response /* (1000, 10, 2014/07/23) */
We are requesting an extension for complaint XXXXXXXX, filed by Ms. [redacted]. We will continue to work with Ms. [redacted] but need additional time to work toward a resolution of her issue.

Initial Business Response /* (1000, 10, 2015/01/05) */
Walmart.com received a Revdex.com complaint from Mr. [redacted] regarding cancelled Nickelodeon Paw Patrol - Look-Out Playset, Vehicle and Figure of order#XXXXXXXXXXXXX. We thank you for the opportunity to address Mr. [redacted]'s concerns and...

appreciate the time he has taken to provide us with his feedback and comments.
After we received Mr. [redacted]'s complaint, we reviewed his Walmart.com account and order history. We have emailed Mr. [redacted] and advised him that the Nickelodeon Paw Patrol - Look-Out Playset, Vehicle and Figure was currently in-stock and that we would honor the price of $29.99. We have not heard back from Mr. [redacted]. As such, Walmart.com considers this matter closed.
Again, we thank Mr. [redacted] for his feedback and comments. If either of you have any further questions or comments, please feel free to contact us. A specialist can be reached Monday - Friday at XXX-XXX-XXXX between the hours of 8am - 5pm, Pacific Time.
Sincerely,
[redacted] J.
Walmart.com

Initial Business Response /* (1000, 6, 2016/01/13) */
Walmart.com received a Revdex.com complaint from Mr. [redacted] regarding his recent order. We thank you for the opportunity to address Mr. [redacted]'s concerns and appreciate the time he has taken to provide us with his feedback and...

comments.
After we received Mr. [redacted]'s complaint, we reviewed his Walmart.com account and order history. On December 4, 2015, Mr. [redacted] placed an order for two Walmart Gift cards. Due to a delay in transit, the gift cards were not delivered by the estimated delivery date. We contacted Mr. [redacted], refunded his gift card order and helped him place an order for eGift cards instead. As such, Walmart.com considers this matter closed.
Again, we thank Mr. [redacted] for his feedback and comments. If either of you have any further questions or comments, please feel free to contact us. A specialist can be reached Monday - Friday at XXX-XXX-XXXX between the hours of 8am - 5pm, Pacific Time.
Sincerely,
[redacted] B.
Walmart.com
Initial Consumer Rebuttal /* (2000, 8, 2016/01/15) */
(The consumer indicated he/she ACCEPTED the response from the business.)

Initial Business Response /* (1000, 8, 2014/06/06) */
RE: Revdex.com Case # XXXXXXXX
Walmart.com received a Revdex.com Rebuttal from Ms. [redacted]. We thank you for the opportunity to address Ms. [redacted]'s concerns and appreciate the time she has taken to provide us with her feedback and...

comments.
On June 3, 2014, we attempted to contact Ms. [redacted] at (XXX) XXX-XXXX to assist her with her issue and left her a voice message to call us directly. We also sent her an email to contact us directly so we could compensate her accordingly for her troubles. We have not heard back from her. In light of this, Walmart.com considers this matter closed. However, Ms. [redacted] is always welcome to contact us if she would like us to address any of her questions or concerns.
Again, we thank Ms. [redacted] for her feedback and comments. If either of you have any further questions or comments, please feel free to contact us. A specialist can be reached Monday - Friday at XXX-XXX-XXXX between the hours of 8am - 5pm, Pacific Time.
Sincerely,
[redacted]
Walmart.com

Initial Business Response /* (1000, 10, 2015/03/13) */
Walmart.com received a Revdex.com complaint from Mr. [redacted] regarding his refund request. We thank you for the opportunity to address Mr. [redacted]'s concerns and appreciate the time he has taken to provide us with his feedback and...

comments.
After we received Mr. [redacted]'s complaint, we reviewed his Walmart.com account and order history. Mr. [redacted] was refunded $38.66 and $352.98 on February 26, 2015. We have made several attempts to reach Mr. [redacted], with no avail. As such, Walmart.com considers this matter closed.
Again, we thank Mr. [redacted] for his feedback and comments. If either of you have any further questions or comments, please feel free to contact us. A specialist can be reached Monday - Friday at XXX-XXX-XXXX between the hours of 8am - 5pm, Pacific Time
Sincerely,
[redacted] J.
Walmart.com
Initial Consumer Rebuttal /* (3000, 12, 2015/03/17) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I did respond. I left a detailed voicemail explaining that I have more feedback and would like a call back. I have not received a call back. Nobody has given me a satisfactory reason why Walmart cancelled my order and reordered without my authorization. Then I had to walk into the store and get a refund and you refused to just refund me over the phone. So I appreciate the refund but that is not compensation for my wasted time. [redacted]

Initial Business Response /* (1000, 5, 2014/12/16) */
RE: [redacted]/Revdex.com Case
Walmart.com received a Revdex.com complaint from Ms. [redacted]. We thank you for the opportunity to address Ms. [redacted]'s concerns and appreciate the time she has taken to provide us with her feedback and...

comments.
After reviewing Ms. [redacted]'s complaint, we reviewed her account records and purchase history. We have confirmed the product Ms. [redacted] purchased belongs to the Marketplace retailer Bic Supply. We have notified Bic Supply about Ms. [redacted]'s concerns and they will be contacting her directly to discuss her issue. On December 16, 2014, we notified Ms. [redacted] that Bic Supply would be contacting her directly to discuss the issue she has with her Markeplace product. In light of this, Walmart.com considers this case closed. However, Ms. [redacted] is more than welcome to contact us if she has any follow up questions or concerns.
Again, we thank Ms. [redacted] for her feedback and comments. If either of you have any further questions or comments, please feel free to contact us. A specialist can be reached Monday - Friday at XXX-XXX-XXXX between the hours of 8am -5pm, Pacific Time.
Sincerely,
[redacted]
Walmart.com

Initial Consumer Rebuttal /* (3000, 7, 2014/12/25) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I got emails from walmart and other murchant
But nothing happened
I sent them both a respond
SIMPLY TAKE YOUR STUPID PRODUCT
AND GIVE ME MY MONEY
WALMART POSTED FALSE ADVERTISING ON THEIR WEBSITE OF WAT THIS PRODUCT CAN DO
THEY SHOULD TAKE IT
REFUND ME
THEN PLAY CATCH W MARKET PLACE
NOT ME
I will tell you that much
I WILL NEVER EVER BUY ANYTHING FROM YOU
HORRIBLE SERVICE
AND THESE CABLES ARE USELESS
SAVE YOURSELF A LAW SUITE IF MY HOUSE WAS DANAGED FROM SNOW
TAKE IT BACK
AND GIVE ME MY MONEY
ITS CHEAPER THAN HIRING A LAWYER WHEN I TAKE U TO COURT
Final Business Response /* (4000, 10, 2015/01/04) */
RE: [redacted]/Revdex.com Case
Walmart.com received Ms. [redacted]'s rebuttal arising from her original Revdex.com complaint. We have confirmed the product Ms. [redacted] purchased is manufactured by Bic Supply and the order she is referring to belongs to the Marketplace retailer Tool King. We have notified the Tool King escalation group again about Ms. [redacted]'s concerns and they will be contacting her directly to discuss her issue. In light of this, Walmart.com considers this case closed. However, Ms. [redacted] is more than welcome to contact us if she has any follow up questions or concerns.
Again, we thank Ms. [redacted] for her feedback and comments. If either of you have any further questions or comments, please feel free to contact us. A specialist can be reached Monday - Friday at XXX-XXX-XXXX between the hours of 8am -5pm, Pacific Time.
Sincerely,
[redacted]
Walmart.com
Final Consumer Response /* (4200, 12, 2015/01/12) */
(The consumer indicated he/she DID NOT accept the response from the business.)
Both walmart and bic played ping pong w me
I got no where w any of them
Since I have enough paper trial through emails
I will gather that and head to small claims court
Keep ignoring my claim
As if its about the $27
And pray my house doesnt get any snow damage
As I will hold you liable
And yes , you lost a [redacted]
Will NEVER EVER buy any of your products or bics

Initial Business Response /* (1000, 10, 2014/03/04) */
Walmart.com received a Revdex.com complaint from [redacted] regarding an issue she is having with a laptop. We thank you for the opportunity to address Ms. [redacted] concerns and appreciate the time she has taken to provide us with her feedback...

and comments.
After we received Ms. [redacted] complaint, we reviewed her Walmart.com account and order history. Ms. [redacted] received this laptop as a replacement. We advised Ms. [redacted] the original item has not been returned. Also, we have not received payment for the replacement. Ms. [redacted] advised us she would look into this matter and get back with us. To date, we have not heard from her. In light of these events, Walmart.com considers this matter closed.
Again, we thank Ms. [redacted] for her feedback and comments. If either of you have any further questions or comments, please feel free to contact us. A specialist can be reached Monday - Friday at XXX-XXX-XXXX between the hours of 8am -5pm, Pacific Time.
Sincerely,
[redacted]
Walmart.com
Initial Consumer Rebuttal /* (3000, 12, 2014/03/05) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I sent the first laptop back via UPS. I actually found the emails that I sent asking them 3 times for information on where to send the defective laptop and how to send it. I forwarded those emails to [redacted] resolution about 1 week ago. It has been over a year and NO ONE has contacted me (by mail, email, or phone) claiming that the laptop was never returned. [redacted] would I want to keep a laptop that doesn't work? This is just the store's way of taking money for a service and contract and not honoring it. I want my laptop replaced or repaired.
Final Business Response /* (4000, 14, 2014/03/10) */
Walmart.com received Ms. [redacted]' additional rebuttal arising from her original Revdex.com complaint. After further research, we see Ms. [redacted]' has not returned the original item from order #XXXXXXXXXXXXX for a Gateway Laptop. Also, we have not received payment for the order #XXXXXXXXXXXXX, for the replacement. In light of these events, Walmart.com considers this matter closed at this time. If either of you have any further questions or comments, please feel free to contact us.
Sincerely,
[redacted]
Walmart.com
Final Consumer Response /* (4200, 16, 2014/03/12) */
(The consumer indicated he/she DID NOT accept the response from the business.)
They didn't offer a solution. The laptop was returned. They want me to pay again for a non-functioning laptop that I returned. They are scammers and this is the last time that I will make an electronic purchase from them.

Initial Business Response /* (1000, 5, 2015/12/04) */
Walmart.com received a Revdex.com complaint from [redacted] regarding his recent order. We thank you for the opportunity to address Mr. [redacted]'s concerns and appreciate the time he has taken to provide us with his feedback and...

comments.
After we received Mr. [redacted]'s complaint, we reviewed his Walmart.com account and order history. On August 23, 2015, Mr. [redacted] placed order for a Char-Broil CB500X Charcoal Grill from Walmart.com's Marketplace retailer, Beach Audio. When products are ordered from a Marketplace retailer, all claims for products are handled through that vendor. Please note, we do provide contact information for each Marketplace Retailer on walmart.com, and the [redacted] is notified at the time of order that they are purchasing the item from the Marketplace Vendor.
Mr. [redacted] contacted our [redacted] service team on September 22, 2015 advising the grill did not meet his specifications. The return policy for Beach Audio is 30 days. We contacted Beach Audio and were able to honor his refund request as a one-time courtesy. The grill has been fully refunded and Mr. [redacted] has been sent a $20.00 eGift card for his inconvenience. As such, Walmart.com considers this matter closed.
Again, we thank Mr. [redacted] for his feedback and comments. If either of you have any further questions or comments, please feel free to contact us. A specialist can be reached Monday - Friday at XXX-XXX-XXXX between the hours of 8am - 5pm, Pacific Time.
Sincerely,
[redacted]
Walmart.com
Initial Consumer Rebuttal /* (2000, 7, 2015/12/10) */
(The consumer indicated he/she ACCEPTED the response from the business.)
Only, I have not received a $20 eGift card!

Initial Business Response /* (1000, 5, 2015/01/03) */
[redacted] received a Revdex.com complaint from [redacted] regarding her order she placed with us. We thank you for the opportunity to address her concerns and appreciate the time she has taken to provide us with her feedback and...

comments.
After we received [redacted]'s complaint, we reviewed her [redacted] account and order history. When we spoke to [redacted] she advised us she did not receive her two Crayola Desks and chairs. We apologized for the inconvenience this has causes her. We issued [redacted] a refund for those items. In light of these events, [redacted] considers this matter closed.
Again, we thank [redacted] for her feedback and comments. If either of you have any further questions or comments, please feel free to contact us. A specialist can be reached Monday - Friday at [redacted] between the hours of 8am - 5pm, Pacific Time.
Sincerely,
[redacted]
[redacted]
Initial Consumer Rebuttal /* (2000, 7, 2015/01/09) */
(The consumer indicated he/she ACCEPTED the response from the business.)

Initial Business Response /* (1000, 10, 2014/03/20) */
RE: [redacted]/ Revdex.com Case: # XXXXXXXX
Walmart.com received a Revdex.com complaint from Mr. [redacted]. We thank you for the opportunity to address Mr. [redacted]'s concerns and appreciate the time he has taken to provide us with his feedback and...

comments.
We have reviewed Mr. [redacted]'s account records. We have confirmed he received a refund for his first Ipad at his local Walmart store in [redacted] and another refund for his second Ipad through our resolutions department on March 16, 2014. We attempted to call Mr. [redacted] at (XXX) XXX-XXXX on March 20, 2014, but he was not available. We sent him an email under incident XXXXXX-XXXXXX with this information and advised him to contact us if he still needed assistance. We have not heard back from him. As such, Walmart.com considers this matter closed.
Again, we thank Mr. [redacted] for his feedback and comments. If either of you have any further questions or comments, please feel free to contact us. A specialist can be reached Monday - Friday at XXX-XXX-XXXX between the hours of 8am - 5pm, Pacific Time.
Sincerely,
[redacted]
Walmart.com
Final Consumer Response /* (2000, 12, 2014/03/25) */
(The consumer indicated he/she ACCEPTED the response from the business.)

Initial Business Response /* (1000, 5, 2014/05/29) */
Walmart.com received a Revdex.com complaint from Ms. [redacted] regarding the issues with her order for the Samsung 40" Class LED 1080p 60Hz HDTV, (3.7" Ultra-Slim) UN40EH5300 Smart TV. We thank you for the opportunity to address Ms. [redacted]'s...

concerns and appreciate the time she has taken to provide us with her feedback and comments.
After we received Ms. [redacted]'s complaint, we reviewed her Walmart.com account and order history. Ms. [redacted] placed an order on May 9, 2014 for the Samsung 40" Class LED 1080p 60Hz HDTV, (3.7" Ultra-Slim) UN40EH5300 Smart TV. This was a pick up today order at her local store. The TV was out of stock and therefore was cancelled. Please note, if a Pick Up Today order cancels due to Out of Stock at the store, our system checks to see if online has stock and if so, creates a new site 2 store order. This is what happened to Ms. [redacted]'s order. Her order was reshopped and therefore was charged for it. We have contacted the store and they informed us that she was refunded at the store. For the inconvenience, we have issued a $25 Egift Card. As Such, Walmart.com considers this matter closed.
Again, we thank Ms. [redacted] for her feedback and comments. If either of you have any further questions or comments, please feel free to contact us. A specialist can be reached Monday - Friday at XXX-XXX-XXXX between the hours of 8am - 5pm, Pacific Time.
Sincerely,
[redacted]
Walmart.com
Initial Consumer Rebuttal /* (2000, 7, 2014/05/30) */
(The consumer indicated he/she ACCEPTED the response from the business.)

Initial Business Response /* (1000, 11, 2014/07/03) */
RE: [redacted]/ Revdex.com Case
Walmart.com received a Revdex.com complaint from Mr. [redacted]. We thank you for the opportunity to address Mr. [redacted]'s concerns and appreciate the time he has taken to provide us with his feedback and...

comments.
After reviewing Mr. [redacted]'s account records, we have confirmed that replacements for his missing items were delivered to him on June 23, 2014. On Tuesday, June 30, 2014, we attempted to contact him via phone at (XXX) XXX-XXXX, but no one was available. We sent him an email on July 1, 2014 and advised him to contact us if he still needed assistance. Unfortunately, we have not heard back from him. In light of this, Walmart.com considers this matter closed. However, Mr. [redacted] is more than welcome to contact us if he would like us to address any of his questions or concerns.
Again, we thank Mr. [redacted] for his feedback and comments. If either of you have any further questions or comments, please feel free to contact us. A specialist can be reached Monday - Friday at XXX-XXX-XXXX between the hours of 8am - 5pm, Pacific Time.
Sincerely,
[redacted] M.
Walmart.com
Initial Consumer Rebuttal /* (3000, 13, 2014/07/07) */
(The consumer indicated he/she DID NOT accept the response from the business.)
Although I did receive the replacement shipment, my issue still remains. Per their customer service I will be billed for the replacements unless I send back the incorrect items from the first shipment. Again, due to me being physically handicapped and disabled, I am unable to do this.
THE CHARGES COVERING THE REPLACEMENT ITEMS STILL REMAIN! I HAVE NOT HEARD FROM WALMART REGARDING A CREDIT FOR THESE ITEMS.
I have left multiple phone messages for Walmart at the number provided above; yet, I still have not received a call back.
Please have them call me utilizing an unblocked number.
Thank you.
Final Business Response /* (4000, 15, 2014/07/18) */
RE: [redacted]/Revdex.com Case
Walmart.com received Ms. [redacted]'s rebuttal arising from his original Revdex.com complaint. After reviewing Mr. [redacted]'s complaint, we made arrangements to have our fulfillment center allow him to keep the incorrect items and not be charged. On July 18, 2014, we attempted to reach him at (XXX) XXX-XXXX, but he was not available. We left a detailed message explaining our arrangement with the fulfillment center and provided our number so he could contact us if he had any follow up questions or concerns. We have not heard back from him. In light of this, Walmart.com considers this matter closed.
Again, we thank Mr. [redacted] for his feedback and comments. If either of you have any further questions or comments, please feel free to contact us. A specialist can be reached Monday - Friday at XXX-XXX-XXXX between the hours of 8am - 5pm, Pacific Time.
Sincerely,
[redacted] M.
Walmart.com

Initial Business Response /* (1000, 10, 2014/05/07) */
We are requesting an extension for complaint XXXXXXXX, filed by Mr. [redacted]. We will continue to work with Mr. [redacted] but need additional time to work toward a resolution of his issue.

Initial Business Response /* (1000, 5, 2014/09/03) */
Walmart.com received a Revdex.com complaint from Ms. [redacted] regarding his a refund for syrup he returned. We thank you for the opportunity to address his concerns and appreciate the time he has taken to provide us with his feedback and...

comments.
After we received Mr. [redacted]'s complaint, we reviewed his Walmart.com account and order history. Mr. [redacted] was issued a $10.00 refund on September 2, 2014. This credit went back to his original payment method. He should see the credit within three to five business days. As such, Walmart.com considers this matter closed.
Again, we thank Mr. [redacted] for his feedback and comments. If either of you have any further questions or comments, please feel free to contact us. A specialist can be reached Monday - Friday at XXX-XXX-XXXX between the hours of 8am -5pm, Pacific Time.
Sincerely,
[redacted]
Walmart.com

Initial Business Response /* (1000, 10, 2014/08/05) */
Walmart.com received a Revdex.com complaint from [redacted] regarding his issue with a gift card. We thank you for the opportunity to address Mr. [redacted]'s concerns and appreciate the time he has taken to provide us with her feedback and...

comments.
After we received Mr. [redacted]'s complaint, we reviewed his Walmart.com account and order history. Mr. [redacted]'s gift card was compromised $19.84. Mr. [redacted] has taken the proper measures to secure his account. We apologized to Mr. [redacted] for the inconvenience this caused and issued him a $20.00 gift card. As such, Walmart.com considers this matter closed.
Again, we thank Mr. [redacted] for his feedback and comments. If either of you have any further questions or comments, please feel free to contact us. A specialist can be reached Monday - Friday at XXX-XXX-XXXX between the hours of 8am -5pm, Pacific Time.
Sincerely,
[redacted]
Walmart.com

Walmart.com received a Revdex.com complaint from [redacted] regarding her recent order. We thank you for the opportunity to address [redacted] concerns and appreciate the time she has taken to provide us with her feedback and comments.After Walmart.com received [redacted] complaint, we reviewed...

her account and order history. [redacted] kayak was purchased from [redacted], one of Walmart.com's Marketplace Retailers. When products are ordered from a Marketplace Retailer, all returns and refunds for products are handled through the specific retailer. Please note, we do provide contact information for each Marketplace Retailer on Walmart.com, and the customer is notified at the time of ordering that they are purchasing the item from the Marketplace Retailer. Additionally, the product description includes the specific Retailer's Shipping and Return Policy. [redacted] was issued a refund for the kayak on March 7, 2016. We have attempted to contact [redacted] via email and phone at [redacted]-[redacted] and have received no response. As such, Walmart.com considers this matter closed.Again, we thank [redacted] for her feedback and comments. If either of you have any further questions or comments, please feel free to contact us. A specialist can be reached Monday - Friday at [redacted]-[redacted]-[redacted] between the hours of 8am - 5pm, Pacific Time. Sincerely, [redacted] Walmart.com

Initial Business Response /* (1000, 5, 2015/08/27) */
Walmart.com received a Revdex.com complaint from Ms. [redacted] regarding her return request for order# XXXXXXXXXXXXX. We thank you for the opportunity to address Ms. [redacted]' concerns and appreciate the time her has taken to provide us...

with her feedback and comments.
After we received Ms. [redacted]' complaint, we reviewed her Walmart.com account and order history. We have spoken with Ms. [redacted] and advised her that the order was placed using our marketplace vendor, Healthcheck Systems. We have escalated her return issue to Healthcheck Systems. Healthcheck Systems has issued RA#[redacted] and that have agreed to waive the restocking fees for the 2- Diono Radian R120 Car Seat with Free Carrying Case - Shadow. Ms. [redacted] has advised that due to financial hardship cannot afford the return shipping fees. We have asked Ms. [redacted] to get an estimate of the fees from her local UPS or FedEx so that we can accommodate. We have not heard back from Ms. [redacted] As such, Walmart.com considers this matter closed.
Again, we thank Ms. [redacted] for her feedback and comments. If either of you have any further questions or comments, please feel free to contact us. A specialist can be reached Monday - Friday at XXX-XXX-XXXX between the hours of 8am - 5pm, Pacific Time.
Sincerely,
[redacted].
Walmart.com

Initial Business Response /* (1000, 10, 2014/12/09) */
Walmart.com received a Revdex.com complaint from Ms. [redacted] regarding a delayed shipment. We thank you for the opportunity to address Ms. [redacted]'s concerns and appreciate the time she has taken to provide us with her feedback and...

comments.
After we received Ms. [redacted]'s complaint, we reviewed her Walmart.com account and order history. With the information provided ([redacted]@environcorp.com)we were not able to locate an account. We have emailed several times and have not been contacted back. In order to provide the best resolution possible, we would need to speak with Ms. [redacted]. As such, Walmart.com considers this matter closed.
Again, we thank Ms. [redacted] for her feedback and comments. If either of you have any further questions or comments, please feel free to contact us. A specialist can be reached Monday - Friday at XXX-XXX-XXXX between the hours of 8am - 5pm, Pacific Time.
Sincerely,
[redacted] J.
Walmart.com