Tristar Products Reviews (1383)
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Tristar Products Rating
Description: NOVELTIES - RETAIL, GIFTWARE - WHOLESALE & MANUFACTURERS, NOVELTIES - WHOLESALE & MANUFACTURERS
Address: 720 Centre Avenue, Reading, Pennsylvania, United States, 19601
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To Whom it May Concern-I am more then happy to help you- but I need more information:What product is it?I am NOT able to locate an account with the last name, zip code, or the phone that is in this complaint?thank you
We have applied a refund of $to your account.Thank you
Order # ***Dear ***We are sorry to inform you that the are temporarily out of stockThe item (s) are listed below.Qty Item Description Power Air Fryer Oven Red If you would like to call in and switch to a black unit , you canPlease call
***As soon as stock is replenished, your order will shipped.We apologize for the delayThank you for your patience.Sincerely,
To Whom it May Concern:please give me a call, I will be more then happy to assist youI have different juicers I can send out. thank you
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it
before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Regards,
*** ***
I am
rejecting this response because:Finishing the previous complaintI am requesting a pre-paid shipping label to return items for the fourth time! Why should I have to pay for items I did not order? The total amount of refund = $+ 19.99=$and a shiping label paying for the returnWhat would the companies owener do if he was in my shoes? This is a first for me being treated by any company with such adolescent behavior, irresponible, disgraceful, poor connunication skils, lack of knowledge, and humiliatingHow do I know I will get my refund when these items are returned for refund? I do not trust these peopleI would like the Revdex.com to stay involved until this is resolved properly. I would like to add these names of people I spoke withI do not have the dates.*** ***I have also paid for these long distance phone calls from my home (###-###-####), which total phone calls in weeksTotal=$7.15 I have copies of all the invoices which are clearly marked with the reason for return= no longer want, and 05=Did not order. After returning Perfecters, I received another one weeks later with the invoice stating the price as for one perfecter, with no money returned to my account for $plus styling cream for $which I did not orderI spoke with Superviser #on Dec11th asking why did they send this styling cream? I was told to send it back, at my expenseDuring that phone call is when I found out they were sending me more perfecters to be here on the Dec 17thI requested the order to be stopped as I did not order themThis is when she hung up the phone on meI called back and spoke with superviser ***, explained everything all over again only to be hung up on againI called back SatDec 13th spoke with Tashia B76, explained everything againI was told to refuse the mail! I explained I can't do that as the mail is delivered to my mail box and the mail man comes at different times during the day, when I am not here(how rediculous) Then she stated to take them to the post office and mail them backI requested a return label with shipping included since I have paid for I have returnedI was told, no, they do not send out pre paid return shipping labelsI let them know I was filing a complaint with Revdex.com, I gave them so many chances to make it right, even after they hung up the phone on meI am so angry and tired of dealing with this company, just trying to get my money returned. I appreciate anything you can do for me, as this is so frustrating, costing me extra money at my expense & time to ship these items backThank You *** ***###-###-####
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Regards,
*** ***
I am rejecting this response because:
The business has stated that they would replace one inner pot, but the complaint is actually for inner pots not complaints I request that they replace both inner pots as mentioned in the original complaint Thank you
To Whom It May Concern, Customers account was reviewed and it shows customer is in collectionsHowever I will go ahead and refund customer the $We apologize for the delay on refund customer will receive refund in 2-business daysThe $Walmart gift card is a 3rd party offer
customer can call ###-###-####. Thank you
to whom it may concern: Yes, the Power Airfryer Acc Kit is on a current back orderYour *** *** has NOT yet been charged until the product ships out. thank you
To Whom it May Concern: Sorry for that inconvenience, we will be issuing out a replacement for your Power Pressure Cooker XL, the original one that you received, sorry for the waitWe will also be sending a return merchandise label to your email for quick and free returns Thank
you for your patience. Customer Care Team
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to meRegards, *** ***
to whom it may concern,Customer was contacted and left a voicemailA refund check was mailed out on check number ***.left a message for customer to contact me back. thank you
To Whom it May Concern: A refund of $is pending back to your *** CC with the last digits being ***. thank you
To whom IT may Concern: sorry for the inconvenience you went though- we are on a slight back order for the panPlease allow one week more for delivery. thank you
To whom it may concern, My apologize its 2,however is stated on our manual. Thank you
[A
default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Regards,
*** ***
I am rejecting this response because:
This company failed to communicate in a timely manner and lied to me twice on the phone about when I would receive an email confirmationIt doesn't take days to send an email
Complaint: ***
I am rejecting this
response because I have multiple emails from the business with similar responsesWhen I call the number, I'm unable to get proper assistanceThe order number I provided was given to me when the order was madeIt is the same order number customer service keeps rejectingI've not received an email confirmation for my order but the money has been removed from my account.
Regards,
*** ***
Hello ***, The grocery coupons can be accessed by logging into ***You will need your order number and your email*** will email you a Pin# and additional login informationIf you do not receive the email with the pin within hours, please check your
spam/junk folders, as your security may file the email in one of these foldersIf you still do not find the email, you can contact *** for more information.Thank youplease contact Corporate Customer Service for further assistant.thank you