Tristar Products

I looked over the account it show we have refund you for the cost of the products less the processing and handlingOur policy is day money back guarantee less the processing and handlingI will go ahead and honor you a full refund please allow 3-business days to reflect in your account
Thank You

To Whom it May Concern: I'm sorry for this inconvenience, yes we have already prepared the system to receive that product return, and yes we will be issuing a full refund If you are inquiring the information on the Tracking number that information isn't 100% accurate, as we handed the package over and it wouldn't show until they actually scan that package in, which sometimes takes a few hours or days at times But we are here to make our customers happy, so we will be issuing that refund. Thank You,Customer Care Team

Dear ***,I do apologize for the inconvenience that we may have causedI went ahead and an issued a new Shred unit out to you.Please allow 7-buissness days to receive. Thank You,Customer Care Team

To Whom It May Concern,Customers account was reviewed and customer accepted at $credit as a final saleIn good faith customer can go ahead and return the product, once we receive it we will refund customer $66.66. Sincerely,

To Whom it May Concern: I'm sorry but this is the only solution for your problem If you are having trouble receiving these coupons by mail from the Value Plus Company you should consider just printing out the coupons that you choose(that is an option they offer) It would be a immediate transaction as opposed to having to wait for them to send the coupons out Unfortunately that is all I can propose, due to the fact that you do have to create a log in with them, we Tristar Products have no say when it comes to you being a Value Plus Customer. Thank You,Sorry for this Inconvenience,

To Whom it may Concern;The package was shipped out on 3/3/FEDEX SMART POST...tracking information is *** Looking over the customer's account the customer never called into our customer service department centers

To Whom It May Concern, If warranty service is necessary, the original purchaser must pack the product securely and send it postage paid with a description of the defect, proof of purchase, and a check or money order for $to cover return postage and handling to the following address:
Tristar Products Inc., *** *** *** *** ** *** Out of good faith I will send an entire unit at no costWe have created a label for customer this is the UPS tracking number 1ZX*** Please allow hours for tracking to be activated

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Regards,
*** ***

To Whom It May Concern,I am not able to locate an order for customerI will needs customer order number or the billing information

To Whom It May Concern: please give us a call ###-###-####Your credit card has NOT been charged at all because the units did not ship at allWe do not charge the card until the units ships out.please call us if you would like the order cancelled. thank you

Dear ***, After reading your review, I felt I needed to speak to you and understand your concerning in greater detailI truly apologize if you experienced anything other than top quality customer care. Please contact me I will be more then happy to further
discuss. Sincerely,Customer Care Team###-###-#### ex ***Hours 9am-5pm Monday -friday

To whom it may concern:A full refund was put back on the CC that we have on file (Visa ***) for the amount of $please allow 3-business days

To Whom it May Concern; Sorry for this inconvenience, there was probably a miscommunication between you and the representative if regards to the order for $50, he probably thought you meant payments or vice versa Regardless of that I will be sending you a return label to send
the units back and receive a refund on what you have paid for so far. Thank You,Customer Care Team

To Whom It May Concern,Customers account was reviewed and we have shipped out the package 1/30/The UPS tracking number *** shows the package was delivered on 02/05/at 1:P.M

To Whom It May Concern,Customers account was reviewed and it shows we have receive the package back on 12/02/We attempted to refund cusomer but the refund was rejectedWe will send customer a refund checkCustomer will receive refund check in 7-business days

[A default letter is provided here which indicates your acceptance of the business's response.
If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Regards,
*** ***

I am rejecting this response because: they attempted to charge my card times after my order was placed I am upset they had the nerve to try to use this card and on the last date, the money was in my bank account at 3:am! They said I had no funds! I did! I never received my order! They are lying to you and to me! I am going to allow you to document this poor business practice! I'd still like my 15% spandex Jeggings I called to verify my date of deposit It will be the 27th of February when my funds go into my acct if they need my card number again, they can call me on the 26th of Feb I don't believe they need it I'd again like overnight shipping for my inconvience! They cannot process my order on the 27th of FebUntil after 3:am on that day so my order goes through! My phone noIs: ###-###-#### Thank youRevdex.com FOR YOUR ASSITANCE!

To Whom It May Concern: I am sorry to hear that you are NOT happy with our productthere is a money back guaranteeplease return the product and you will receive a refund. thank you

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
I do not remember the date I purchased this product however I did use it for the first time and it fell apart within minutesThey can replace it however I won't hold my breath as to how well it will functioningWe shall see
Regards,
*** ***

To Whom It May Concern,Customers account was reviewed and we have refunded customer $that was promisedIt was in separate transactions, but it came to a total of $Customer has day money back guaranteed if customer wants to return she can send it back and we will refund customer
account in fullI will also email customer a prepaid label to send it back to us at no cost