Salon Mystique

Steve came out for a second opinion. He was honest and extremely helpful in explaining things to me. It turned out that the person who originally diagnosed the issue with my AC was correct and that the price he quoted me was unbeatable. I would definitely recommend your company. Honesty is hard to come by these days!

praises for tremendous service provided by Ralph V [redacted] - penguinn air is lucky to have such an employre friendly, competent and super efficient

We switched to Penguin Air and Plumbing about mid 2016, from *** ***
They did there usual checks, as well as install of a new water heaterThe staff is greatly knowledgeable and always friendly
Anyone needing to find a new A/C & plumbing needs to call Penguin Air, they are a great customer service company!

I want you to know that Josh is a great salesman He knows how to work the crowd Josh did an excellent job installing our new tankless water heater He was very professional and knowledgeableJosh did an excellent job in determining the best placement of the unit and cleaned his area very well Without hesitation I would refer Penguin Air & Plumbing I also want to mention Francisco on the air conditioning side Francisco as well did an excellent job when two other companies with seasoned employees could not correct our air problem Francisco was very knowledgeable and professional Penguin Air & Plumbing has two winners that I am aware of and would definitely refer I am a real estate agent and would not hesitate to have my clients call for their needs Thank you

Justin Miller provided 100% first class service and quickly diagnosed the issue and a solutionHe was thorough, professional and knew exactly what he was doingOutstanding!

Ryan was courteous and professional Everyone I have had dealings with at Penguin Air have been excellent I believe this company truly cares about the quality of service and products they deliver

Joey was very friendly and efficient I was very happy with his services

AJ was here from Penquin Air & Plumbing today and was great to work with He was very thorough and checked everything out with no problems Very nice work I asked for an additional quote on some work we need to get done and he did that immediately and got the quote send via email right away Very professional people and I would recommend them highly Thanks Penquin Air

Manny Vwith Penguin Air came to my home today to remedy an issue with a new ac unit, it was over pressurized He promptly diagnosed and corrected the problem and went above and beyond by providing me with some tips on keeping my home cooler Manny Vwas professional and I highly recommend him to anyone needing AC repair or maintenance

The service tec Justin M was very professional would recommend him to anyone !

Nathan was very professional, took time to explain all work options and was timely in completing his work

Ryan was SO PATIENT and HELPFUL!! He took TIME to ANSWER my questions & make me MORE INFORMED!! Thank YOU Ryan!!
Sandy

We had Penquin Air install some new duct work and it works now perfectly , I use Penquin Air for all my needs , their technicians are wonderful, knowledgeable, polite, they always leave my house clean after they are done and I would like to commend Joey M and his team on a wonderful job they did Thank you again we recommend Penquin Air to everyone fantastic company Pam Belardi

HORRIBLY DISHONEST!!!! AVOID THEM!!!! Had them out to do annual tuon a system they installedTech said my inner coils were completely filthy, that my temp coming out of my vents wasn't cold enough, said my duct-work was leakingThey wanted to charge me $to "seal the duct work, give me years maintenance, and clean the coils on the units" I had a 2nd company come out to check it out...They told me my duct work is sealLEAKS...The coils are barely dusty and don't need cleaning! Do yourself a favor and get another company besides Penguin Air to come do your A/C

I had my air condition unit serviced by Jesus Perez who actually saved us from a future disasterIn our attic our unit was leaking and almost overflowed the drip panThe next step would have been water coming through our ceilingHe took the right steps to correct the problemHe's very knowledgable and explains very well

SHE SAID PROMPT PROFESSIONAL PERSONABLE THOROUGHLY EXPLAINED PROBLEMS AN 10+

The customer service with Ryan was excellent Informed us of what he was doing during the repair service of the air conditioning heat pump evaporative coil The work was completed in 1/hours The unit is working very good Ryan is very upbeat and likeable

Troy was very professional, explained everything , would definitely use Penguin Air again and feel confident in referring friends and family

Our year old unit broke on one of the hottest days of this yearWe called Penguin Air to come out and have a look and repair itNice guy came outSaid our compressor was locked upcouldnt free it and said it should be replacedVery pricey repairHe went on to explain it was out of warranty and that the whole system was old and should be replacedWe went over all options for replacementWas given three choices of good, better and bestWe went with the good optionWas told we were getting a ton seer unit with a variable speed blowerand that we would qualify for a $SRP cool cash rebate with this systemCalled on status of our rebate from the utility and the contractor, only to find out that we did NOT qualify for a rebate because our system is !$ seer unitVery deceptive and unprofessionalCalled to complain and for and explanationNo response from anyone at Penguin Air as of yetHas been months since initial installFeel deceived and scammed by Penguin Air!

I had Randy Ostrov as my techVery polite and well spoken
Took the time and made the effort to explain options moving froward on my year old Rudd units, which I would expect a service tech from any company to do Not pushy in any way and I appreciated the input
The companies "communication" system is the best I've ever had with a subcontractorPenguin called me and e-mailed me at least times stating the day before the appointment and then Randy called me when he was on his way