Radiant Revive

Disputed charges have been refunded to Mrs [redacted] and our representatives are reaching out to apologize for this mishapAs we are a growing baby brand we are continuously working outways to prevent customer confusion and dissatisfactionOur goal is always to provide quality products with superior convenience and excellent customer serviceThe agent that handled her call will be investigatedand trained properlyWe hope this message meets you well.Rich F*Radiant Revive Support

I received a two shipments instead of one in April with both being billed to me. I have tried to call almost daily but the customer service line doesn't answer. The I tried using the support email address that they provide on the internet and the mail is rejected. So how can I stop all further shipments? This is a scam operation so I also filed a complaint with the Texas Attorney General since the company does not support its customers and I will continue to be ripped off. Help!

We sincerely apologize for your bad experience and any misunderstanding you encountered with our subscription processFurther, we will be looking into the support call you had and making sure that agent is trained properlyYour account had been refunded and an experienced member of our support
team will be reaching out shortly to ensure your satisfactionWe only wish to provide quality products with superior convenience with excellent customer support to every consumer whose business we handle and appreciate. We hope this message meets you well. Radiant Revive Support

We apologize for your troublesOur contact info can be found directly on our bottlesWe do this to avoid misplacementDuring your checkout process there were terms and conditions you had to agree to before
confirming your orderThese terms and conditions state that you will have days to try out our product and call in and cancel if you wish to do soIf you do not call in within your offer period, then you will be charged for the full retail price of our product and be sent out our product every days until you call in to cancelAgain, we apologize for any misunderstanding you had regarding our offerAt this time you have been fully refunded and we will be reaching out to you shortly to ensure satisfactionWe hope you will take the pleasure in trying out our product and seeing the amazing results you were originally looking for

We apologize about your confusion with our subscription processYour account has been credited and closedFurther, we will be investigating the call you made to support to ensure qualityWe hope that you will continue to try our products because we know once you experience their benefits you will
fall in love with themIf in the future you would like to re-enroll in our extremely convenient subscription there will be great discounts open to you! We also offer custom ship cycles to cater to you specific beauty needs. We hope this message meets you well. Radiant Revive Support

On 10/20/you entered our day offer periodYou received full sized products to try for the time periodIf you
did not wish to continue, you were instructed in the terms and conditions to cancel the subscription and you wouldn’t be billed or shipped anything moreYou were charged on 11/and reshipped product on 11/and 12/We apologize for any confusion you had about our subscription processFurther, we are sorry to hear that our product didn’t work out for youA lead representative will be in touch with you shortly I hope this message meets you well. Radiant Revive Support

First off we would like to apologize for any misunderstandings you had about our subscription processThe information
about the terms of the offer were listed throughout the check out process as well as multiple disclaimers such as: By submitting, you consent to having read and agreed to our Terms & Conditions and after your day trial period has expired, being enrolled in our membership programYou can cancel anytime by calling ***Secondly, I would like to apologize for the lack of knowledge by whichever agent you spoke withThose calls will be pulled and investigated and the agent will be trained accordinglyYour account has been refunded and we hope that you will continue to try out our product and continue on your quest to more vibrant skinWe wish never to deceive our customers but instead provide an excellent product at your utmost convenience with great customer supportWe wish you the best Radiant Revive Support

I apologize for your misunderstand of our day offerYour account has been refunded at this timeThe calls associated with your account will be investigated to ensure proper training is given to MsAdriaA lead
agent will be reaching out to you shortly to ensure your satisfaction. Radiant Revive Support

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and I accept itI was very happy to receive a refundThank you for your assistance with this as they clearly were not going to give me a refund. Thanks for your help with this*** ***

we have called customer and refunded the order in fullcustomer was happy as well as was willing to retract complaint as well upon resolutionwe have provided a refund in full to the customer

Mrs***,We apologize for any inconvenience your experience with us has brought youYou will be refunded for both transactions and your subscription with us is cancelledWe further apologize for any confusions you experienced with your order processI do see that we have shipped an order of the
bright eyes serum to you recently and hope you receive that product so that you actually try it this time and hopefully do business with us in the future. We hope this message meets you well. Radiant Revive Support

First off I would like to apologize for any inconveniences you had with our subscription processLooks like you
initially entered our day offer on 11/11/The purpose of our initial offer is to give you a chance to try the product before you enroll to our extremely convenient subscription or decide to cancel outNot unlike other trials on the marketWe apologize if you somehow overlooked our terms and conditions but I assure you they are thereI am also sorry to hear that our product did not work for youWith all natural ingredients it is possible that the product works differently for different peopleHowever, I apologize that you specifically didn’t get to experience their great benefitsWe only wish to provide quality products at superior convenience with great customer supportAt this time your account has been refundedWe are sad to lose you as a customer I hope this message meets you well Rich F* Radiant Revive Support

We apologize for any inconvenience you experienced doing business with usYou should have received and email with our customer support number as well as the label on the back of the product should have our number presentedWe will be investigating the calls associated with your account and
coaching our representatives accordinglyA support representative will be reaching out to you shortly to handle your case. We hope this message meets you well. Radiant Revive Support

We apologize that your experience with us has been less than fantasticWe further apologize for any misunderstandings you had with our subscription processAt this time, your refund has been processedA support representative will be contacting you shortly to ensure your satisfactionWe insist
you try out our products to their fullest extentWe know that once you experience their great benefits that you will fall in love with themWe only wish to provide excellent products at superior convenience with great customer support to our customersIf, in the future you wish to re-enroll in our subscription your account will be eligible for fantastic discounts! Further, remember to ask about our custom reship cycles that cater to every customers specific beauty needsDon't miss out on having these amazing products delivered straight to your door! We hope this message meets you well. Radiant Revive Support

We apologize for your poor experience with usWe further apologize for any misunderstandings you had with our subscription processAs we are a baby brand we are still working out the kinks of our serviceAt this time, your refund has been processedWe insist you keep the products and try them
out to their fullest extentWe know that once you experience their great benefits that you will fall in love with themWe only wish to provide excellent products at superior convenience with great customer support to our customersIf, in the future you wish to re-enroll in our subscription your account will be eligible for fantastic discounts! Further, remember to ask about our custom reship cycles that cater to every customers specific beauty needsDon't miss out on having these amazing products delivered straight to your door! We hope this message meets you well. Radiant Revive Support

We apologize for any inconvenience or misunderstanding you experienced during your order processWe assure that we are not a scam as we provide completely viable and might I add excellent products not only at a low price compared to industry standard but delivered directly to your door at your
utmost convenienceWe insist you continue to try our products as continuous use is the best way to experience their great benefitsAt this time your order has been refunded. We hope this message meets you well. Radiant Revive Support

we refunded customer in full as well as made attempts to contact customer as well to ensure we do our best to improve and fix her experience

We apologize for any misunderstandingsWe provide the terms and conditions to our customers throughout the checkout process as well as product pages to read and agree to if they wish to continue with their order.Our information can be found on our products, as well as on our websiteWe do this to
avoid any misunderstanding you might have with our shipment and at this time you have been fully refundedWe want all our customers to be happyWe hope you will use our products in the futureRadiant Revive

We apologize for your troublesThe only way to cancel your account is by calling our customer service number which is located on our bottles as well as on our websiteYou called in on 2/16/to cancel your account,
which is past your trial offerThis is why your account was chargedWe do apologize for any misunderstanding you had regarding our offer and at this time your account has been fully refunded and we will be reaching out to you shortly to ensure satisfaction We do hope you take the pleasure in trying our amazing products and seeing the amazing results you were originally looking for. Radiant Revive Support

We have been in contact with the customer to resolve the situation. We hope this message meets you well. Radiant Revive Support