Radiant Revive

We apologize for your troubles We understand that time is an issue with returning our product back for no further chargesWe thank you for reaching out to us so we are able to assist you properlyYou have been refunded for your charges and your account has been cancelledWe insist you keep your products and enjoy the amazing results it will showWe will be reaching out to you shortly to ensure satisfaction

I apologize for the misunderstandingWe thought you were looking for a refund in the total of $for the latest shipments and shipping chargesYour entire account has been refundedWe apologize for your inconveniences We hope this message meets you wellRadiant Revive Support

We apologize for your confusion with our subscriptionYou have been refunded and a representative will be reaching out shortly to ensure your satisfactionWe hope this message meets you wellRadiant Revive Support

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and I accept it.I appreciate Radiant Revive's prompt response to my request

Thank you I will let you know if in days I don't receive a refund

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and I accept itI received an email from the company stating that they have refunded me the full amount

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and I accept it.My checking account shows deposits to my account in these amounts on 2/28/and 3/2/Thank you

We apologize for the poor experience you had with our support team and any misunderstandings you had about our subscription processYour account and the calls associated with will be investigatedAt this time you have been refunded.We only wish to provide quality products at superior convenience with great customer supportWe hope that you will continue to try our products as I would hate for you to lose the opportunity to meet you goals before you experience their great benefits! If you would ever like to re-enroll and have these excellent products delivered straight to your door, please give our customer service department a call and great discounts will be available to your account! Also ask about custom ship cycles that cater to your beauty needsWe hope this message meets you well.Radiant Revive Support

Dear Mrs [redacted] , We sincerely apologize for every inconvenience you have experienced with our companyWe want nothing more than for our customers to enjoy our products and supportConcerning your message, my records indicate that your bank charged back the totals of $and $which means those funds should now be available to you in fullI have further went and refunded your original S&H cost of our trialWe again apologize for any inconvenience or misunderstandingWe hope this message meets you wellRadiant Revive Support

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and I accept it The company originally told me I could dispute the charge but would not win this battle They telephoned me and issued a refund, but only after I filed a complaint with the Revdex.com, disputed the charge on my card and cancelled the card Thank you Revdex.com for looking out for the public!

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and I accept it.Thank you Revdex.com for your intervention with regard to my dispute with Radiant Revive.On December 11, 2017, at 11:AM, I received a phone call from the business.I talked with Jacquecca who told me mycharges had been removed from mycredit card Then, she asked that mycomplaint would be dropped; I told herthat I would drop it when I would seethe credit on my next statement (I didn’t realize that I cannot drop the complaint).She said the credit should be postedwithin to days.So, I checked this morning around 10:00and have found my account with ***credited for the amounts they had charged.I believe this would not have happenedhad I not contacted the Revdex.com Thank youfor your work on behalf of the consumerand business.Merry Christmas! [redacted] ***

We apologize for your troublesDuring the checkout process there were terms and conditions you had to agree to before confirming your orderThe terms and conditions state that during your day offer you must call in to cancel to avoid further chargesIf you do not call within that day offer then you are shipped out our full sized products every days for the full retail price of our productsAll products you receive are day full sized bottlesOur company only wishes to provide a quality product in a convenient home delivery serviceAgain we apologize for your misunderstanding of our trial offer and at this time your charges have been refunded ,and we will be reaching out to you shortly to ensure satisfactionWe do hope you take the pleasure in trying out our amazing products and seeing the results you were originally looking for Radiant Revive Support

We apologize for your troublesOur email to reach us is [redacted] If any questions regarding your trial offer, we will send you an email with our customer service number that can assist you properlyYour trial started on 2/8/You were charged on 02/22/, due to you not calling in within your trial period We see that you had called in to cancel your account on 2/26/We apologize for any misunderstanding you had regarding our offerOur terms and conditions were provided to you during your checkout process for you to read, and agree to if you wanted to confirm your orderAt this time we have fully refunded your charges and we will be reaching out to you shortly to ensure satisfactionWe hope you will take the pleasure in trying out our products and seeing the amazing results you were originally looking for

I am rejecting this response because: I don't know what kind of game you are trying to play hereI am monitoring my bank account on a daily basis and I have been told just a minute ago that NO CREDIT has been issued by your company to my accountMy bank received an 11-page response from you indicating that since I did not cancel my subscription with Radiant Revive within days (a subscription that I DID NOT sign up for!) that you will continue to charge my account the amount of $every daysI received two emails from you indicating that you have refunded me the S&H amounts of $a$but again, these credits are not showing on my bank accountMy bank said that your response to my dispute basically indicates that you are disputing my dispute because you do not want to give me back my money!!!All I ask is that I am refunded the amount of $178.42, a charge that I NEVER authorizedPlease stop giving me a runaround! Thank you, [redacted]

I have received my refundThank you!

We apologize for your poor experience with usThe calls associated with your account will be reviewed and the representative will be dealt with accordinglyWe further apologize for any misunderstandings you had with our subscription processAs we are a baby brand we are still working our the kinks of our service and training our support representativesAt this time, your desired refund has been processedWe insist you keep the second shipment and try our products out to their fullest extentWe know that once you experience their great benefits that you will fall in love with themWe only wish to provide excellent products at superior convenience with great customer support to our customersIf, in the future you wish to re-enroll in our subscription your account will be eligible for fantastic discounts! Further, remember to ask about our custom reship cycles that cater to every customers specific beauty needsDon't miss out on having these amazing products delivered straight to your door! We hope this message meets you wellRadiant Revive Support

I am rejecting this response because: The refund wasn't made in fullThere are two transaction of $and $that were not refundedI have the product I can ship back at Radian Revive's cost

our supervisors went ahead and took care of your refund as well as you will receive an email confirming the refund and a follow up courtesy call to apologize and make up this experience for you

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and I accept itAlthough my financial issues with the company seem to be resolved, I still feel their advertising is purposely misleading and should be reviewed as advertising I hate for this to happen to anyone else[redacted]

we had attempted to refund the customer but it appears customer went ahead and claimed a chargebackas a young makeup brand we value our image and our customers very much sowe will reach out via phone to apologize and try to make it bettercustomer has already gotten their money backwe are now wanting to rectify and apologize to the customer