Printerpix Reviews (%countItem)
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Printerpix Rating
Address: 107 Commerce Street, Lake Mary, Florida, United States, 32746
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I checked with support to track my order and help with estimated delivery date. Though Anto did not want to make some promises on date, he was courteous enough to ensure me that it would be delivered within 14 business days. Hope they will keep the word.
Victor was great! He hung in there with me, while I figured things out. Thank you!
Savio was very helpful. Resolved my issue fully. Thank you.
Worst customer service I've ever received from an online business. It's not only the mistake in printing the photo book...it was the process of getting the mistake taken care of. Long and laborious and unnecessary. If the company is in the wrong, they should do everything they can to correct the mistake. Worst customer service ever. Ever.
Hi Mary D,
On behalf of Printerpix, we extend our sincerest apologies for the bad experience you had with our customer service team when you have tried to contact us in search of information.
We kindly request you to email us at [email protected] if you are still having an issue so we can assist you further as we do take each customer feedback very seriously and will do our best to resolve this issue as soon as we can.
Kind Regards
Printerpix Team
Aamir was amazing. I was having a little issue with my*** voucher and Aamir was very polite and helpful with getting my issue resolved. I've gotten like 5 blankets already made as gifts for friends/family from these guys and they've all come out amazing. Everyone loves them and I'd recommend them to anyone.
Victor was very helpful getting our issue resolved! Asset to your company!
Randy at Printerpix did a fantastic job of resolving a problem I had with getting my photos printed at Printerpix. I tried numerous times with other personnel without success! Thank you, Randy, for doing an awesome job!
Printerpix online chat Rep Victor - great experience - got what I needed quickly and efficiently.
I am extremely pleased with the customer service that I received today. I purchased a *** a while back, that is due to expire today. I was not aware that shipping was not included as a part of the ***, and that I would have to pay for the shipping separately. I am in a financial bind at the moment, and am unable to pay for shipping until the end of the week. I was concerned that I would lose the voucher that I purchased if I didn't pay for shipping today. I contacted Customer Service and was helped by George S. He addressed my concerns right away and was very professional and friendly. I will definitely continue purchasing products from this company. I appreciate the exceptional service that I received from Mr. S.
I give Printerpix 5 Stars I love the work they do. Early this year I had 2 collage mugs and a small teddy bear with my granddaughter picture on the tee shirt the bear was wearing.I recently had 2 mink touch 50x60 collage blankets done. So far everything I brought looked beautiful. You don't have to wait long to receive your
project they mail them right away. Customer Service is great the agent Clinton I spoke to was very nice and helpful. I would definitely recommend to family and friends.
Had a problem processing five Printerpix coupons. Eugene did an excellent job in sorting out the situation - he was competent, articulate, patient and customer-oriented. BTW the process for creating the photo latte mugs was "easy, peasy" - very robust and user-oriented!
Eugene was very helpful and extended the voucher so that I can now use it. Very appreciative for that kind gesture. I look forward to working with them. That being said, since I have never used Printerpix I am unqualified to rate their product.
I had a concern about a coupon that I let expire and contacted Randy via the live chat. He was able to work out my issues and I am very satisfied with the companies willingness to work with me to resolve the issue.
Printerpix handled my problem quickly and easily I would use them again.
Just placed an order.
Website was super easy, and Victor was really helpful in helping me understand the shipping terms and time frame.
I had a *** offer that expired rather quickly and was able to use the Chat feature through Printerpix to receive help. George S assisted me very quickly and helped with a positive outcome.
Clinton helped me resolve my issue of finalizing my purchase with Printer Pix. He was professional, patient and efficient in resolving my issue. I thank him for relieving me of my stress and accomplishing a positive result to my total satisfaction.
Amazing person, helped me with my issue when I almost gave up on fixing it
Let me start clarifying that I'm writing at the insistence of Dina , whom to be fair was the only who walk me out I guess realizing all cause was lost in my estimation of them as pretended 'business'. They have an extraordinary idea and. But RUN if you could. The ORDEAL I endured to obtain the product was indescribable . At some point I suspected they were behind an apparent 'service attitude' making things fail and more difficult to aggravate me in reality. And I seriously don't think was my imagination.
Towards the end as I said Dina did help me and had a courtesy to compensate me for all the hassle which I have all documented for whoever desires to review.
If I could give and advise I would say don't waste your precious time and energy here.
I haven't tried other companies but I heard they do exist and with good reviews. Like Fabness.
The blankets I purchase are nice quality. But is it worthy of what they put you through ? It is a pity. If you decide to do you WATCH every step and hopefully you don't need to deal with their 'support' team. Although I do acknowledge and I'm grateful for Dina's final considerations.
Like someone else said If I could give them NO STARS I would.
They need to clean their act....
Very friendly and extremely helpful!