Priceline.com Reviews (6778)
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Description: Travel Agencies & Bureaus, Travel Agencies (NAICS: 561510)
Address: 800 Connecticut Ave, Norwalk, Connecticut, United States, 06854
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Dear Ms[redacted],
"">
We are writing due to the complaint you have filed with
the Revdex.com regarding the star level of the [redacted]
Ms[redacted], we provide the following information on our
website under Terms and Conditions:
Hotel Star Ratings (General): Priceline.com's star rating
system is provided for your referenceLike other well-known hotel rating
systems, priceline.com considers a number of factors in evaluating the quality
of participating hotels such as: amenities, facilities, reputation, brand,
other rating services, customer feedback from guests who have stayed at the
hotel, etc., to assign a single star ratingPriceline.com screens
participating hotels carefully and updates our information periodically to
ensure the validity of our ratingsOur ratings systems may sometimes differ
from those of other rating systems that you may be familiar with
We do not warrant or guarantee that our star rating
system is equal to or consistent with any other star rating system and reserve
the right to change a hotel's rating at any time with or without notice
We cannot offer a refund of this Undisclosed Hotel reservation
We are sorry we did not provide you the answers you were
looking for and we thank you for your time
Sincerely,
[redacted]
Executive Offices
Dear [redacted]
","sans-serif">
Thank you for
taking the time to contact us regarding your Vacation Package Request Number
[redacted]
We are writing to let you know that we received your Revdex.com
concern in our Executive OfficesAs we understand, you are requesting details
of the amount that was not refunded from your package costThe breakdown of
charges for your reservation are as follows:
Air ticket
reservation: $
Hotel reservation: $
----------------------------------------------------------
Total Vacation Package Cost: $
Less: Refund, Air ticket reservation: ($424.21)
----------------------------------------------------------
Updated Vacation Package Cost: $
======================================
We apologize;
however, our system does not display a breakdown of the taxes and services fees
for this package
Please note
that the $is for the hotel portion of your packageAs stipulated on the
Contract Page we presented you prior to booking, for the hotel portion, "
If you cancel your room, you will still be charged for the full reservation
amount."
For your
reference, I have sent you a copy of your Contract PageThis will be sent
through a separate email
We hope you
find this information helpful
Sincerely,
Berna A[redacted]
Executive Offices
Dear Ms[redacted],
"">
Thank you for taking the time to contact us regarding
your reservation with [redacted] for Trip Number [redacted]
We are writing to let you know that we have received your
Revdex.com concern in our Executive OfficesWe understand that you
intended to place an offer price of $for this reservation; however, you
booked a reservation for $per dayWe have reviewed our records and found
that you accepted a counter offerPrior to booking this offer, a Contract Page
was presented to you with information that "For a limited time only, get
your car for $38.00/dayWe were unable to find a rental car company that would
accept your price of $per day" By placing your initial on the
contract, and submitting the request, you indicated that you have read the
Terms and Conditions of the reservation
We have contacted the rental car companyThey have
informed us that the reservation was usedWe are sorry; however, we cannot
provide a refund as requested
For your reference, a copy of your contract page has been
sent in a separate e-mail
We are sorry we did not provide you the answers you were
looking for and we thank you for your time
Sincerely,
[redacted]
Executive Offices
Dear MsLe,
"">
We are writing due to the complaint you have filed with
the Revdex.com regarding you Vacation Package not including a
rental car and you would like a full refund of the reservation
MsLe, we have reviewed your reservation and there was
not rental car on the request. Prior to
submitting your request you were provided with a summary/contract page which
did not reflect a rental car being requested.
As for a refund of the airline tickets we could not verify this was
offered after listening to the calls. We
are truly sorry we cannot offer any refunds of this reservation
We are sorry we did not provide you the answers you were
looking for and we thank you for your time.
Sincerely,
Barbara Ayers
Executive Offices
Dear Ms[redacted],
"">
Thank you for taking the time to contact us regarding
your reservation with [redacted] for Vacation Package Request Number [redacted]
We are writing to let you know that we have received your
Revdex.com concern in our Executive OfficesWe understand that you
had to contact us several times to have your father's ticket transferred to
another name due to his passingWe are sorry to hear of your loss
Please accept our condolences
We appreciate your business, and we are very sorry that
you have been disappointed with the way this matter was handledWe apologize
that we cannot offer you to use your vacation package for freeHowever, as a
gesture of goodwill, we would like to offer you a $travel voucher valid
toward your next prepaid booking with priceline.comThis compensation is not
intended to place a value on your experienceIt is meant to emphasize our
commitment to you as our customer, and encourage you to use our website for
your travel needs
To redeem your voucher(s), you will need to book a new
prepaid reservation on www.priceline.com
Once your new reservation is accepted, please send us an email at: [redacted]
This email should include the following information:
-Original Priceline Trip Number that is associated with
your voucher
-Your new Priceline Trip Number
-The amount from the travel vouchers that you received
for the
inconvenience you experienced with our company
We will then issue a refund for $(if your purchase
price is
greater than or equal to that amount)This offer is
valid for one (1)
year from the date of this e-mail
We appreciate your feedback and at the same time we
apologize again for
the inconvenience it has caused you
Sincerely,
[redacted]
Executive Offices
"margin: 0in 0in 0pt;" class="MsoPlainText">Dear Ms[redacted],
We wanted to take this time to contact you in regards to
your rental reservation with [redacted] booked under Trip Number
[redacted]
We are writing to let you know that we have received your
Revdex.com concern in our Executive Offices in regards to your
rental reservation with [redacted] booked under Trip Number
[redacted]As we understand, when you attempted to pick up your rental at the
counter, you were advised that your reservation was cancelled and that you were
not able to use the reservation
Please keep in mind that you were not charged for the
total amount of your rental car reservationYou purchased a reservation where payment
is due upon piand collected by the rental car companyTherefore, you are
charged for your rental car by the rental car company only if you pick up your car
We have cancelled your reservation and processed a refund
of the [redacted] InsuranceKindly see the refund details below:
Refund Amount: $
Reference Number: [redacted]
The charges to your credit card will be refunded and
depending on your billing cycles, you can expect this refund on one of your
next two billing statements
We apologize for any and inconvenience and hope you find
this information helpful
Sincerely,
[redacted]
Executive Offices
"margin: 0in 0in 0pt;" class="MsoPlainText">We are writing to let you know that we received your
RevDex.com concern in our Executive Offices regarding your reservation
with [redacted] Rent a Car for Trip Number [redacted]
We understand
that you are requesting a full refund of the reservation because the rental was
booked for pick up at the [redacted]
We reviewed both the Contract Page and the Confirmation Page for Mr
[redacted] booking and found that these provided information that the rental
is in [redacted]
Prior to submitting the request, we provided the Contract
Page for
reviewThe page allows our customer to check details of
the request and
has a map showing a shaded area where the rental car
company can be
locatedThe map we presented has the [redacted] map
After booking,
we sent a confirmation emailThis has the information
that the
reservation was confirmed with [redacted] Rent a Car located
at [redacted]
[redacted]
We apologize; however, we also stated on the Contract
Page that the
reservation is restrictedThis cannot be changed,
cancelled or
refunded
For your reference, a copy of the Contract Page and
Confirmation Page
were sent to you in separate email messages
We are sorry we did not provide you the answers you were
looking for and
we thank you for your time
Sincerely,
[redacted]
Executive Offices
"margin: 0in 0in 0pt;" class="MsoPlainText">Dear [redacted],
We are writing to let you know that we have received your
Revdex.com concern in our Executive Offices regarding your hotel
reservation at the [redacted]-airport booked under Trip Number [redacted]
As we understand, you were unable to use the reservation
due to a death in the familyWe are sorry to hear of your loss, and extend our
sincere condolences
We have reviewed this concern and verified that as per the
cancel policy listed on your selected reservation, the purchase is non-refundable
On your behalf, and in efforts to assist,
we contacted the hotel requesting an exceptionHowever, our records indicate
that you have disputed your purchase with your credit card companyPlease note
that we do not have access to the outcome of credit card disputes, and we
suggest that you contact your bank directly for any further assistance regarding
this matter
We are sorry that we are unable to further assist and
thank you for your time
Sincerely,
[redacted]
Executive Offices
"">
According to the consumer, priceline did not disclose prior
to purchase, the taxes/fees added to the offer price and when contacting
priceline, she was instructed to dispute the purchase with the credit card issuing
bank
Our documented case history confirms that the consumer contacted
priceline via email advising the following:
Product: HOTEL
Category: Current / Future Reservations
Name: [redacted]
Email Address: [redacted]
Itinerary :[redacted]
Comments :Hello, I bid for a hotel with at least 1/stars for a total of
$a night including taxes and
other feesHowever I was charged separately for taxes etcI would like to
request a refund because I was charged more than what I bid!! Please process
refund accordingly
Thanks! [redacted]
Priceline provided the following reply advising that taxes
and fees were disclosed prior to purchase on the consumer's initialed contract
page and did not suggest that the consumer dispute the purchase with the
credit card issuing bank
Attached hereto
is a copy of the consumer's initialed contact page disclosing the terms an conditions
of the purchase including the taxes and fees:
Offer Price Per Room, Per Night:
US$
Travel Insurance:
US$
Subtotal:
US$
Taxes and Service Fees:
US$
Priceline Hotel Coupon:
-US$
Total
Charges:
US$
Tue Jul 08, 00:38:AM ET
Dear [redacted],
We are sorry for any confusion regarding the taxes and charges for your hotel
reservation. When you choose to bid
for your reservation in [redacted] the price you name is the price you are
willing to pay, per room per night, without taxes and services feesThe
maximum amount you would have to pay, including taxes and services fees, is
automatically calculated for you when you place your request
We indicate the total charges that will be applied to your credit card,
including any taxes and service fees, so that you can review the charges
prior to submitting your requestOnce you make a purchase, total
charges can be reviewed in the Billing
Information section of your itineraryFor more information about Taxes and
services fees, please visit the Help section of our website
Moreover, the type of reservation you purchased is non-refundable and
non-changeable
We hope you enjoy your stay!
Sincerely,
[redacted]
Customer Service Specialist
This
contract for request number
[redacted]was originally initialed on 2014-07-23:28:
Please Review Your
Request
Star Upscale Hotel
Which hotel will I get?
CheDate:
Wednesday, August
13,
Check-Out Date:
Monday, August 18,
Region
[redacted]
City Areas:
[redacted]
CheTime:
Varies by hotelGuaranteed late
night arrival if needed
Check-Out Time:
Check-out times vary by hotel
Room 1:
[redacted]
Number of Rooms:
Number of Nights:
Offer Price Per Room, Per Night:
US$
Travel
Insurance:
US$
Subtotal:
US$
Taxes and Service Fees:
US$
Priceline Hotel Coupon:
-US$
Total Charges:
US$
Have a coupon code? Apply Apply Coupon Remove Coupon
This coupon is invalid or has expired
Purchase Trip
Cancellation/Interruption Insurance
Check here to cover yourself in the event of unforeseen illness, injury,
and job loss for only USDper room per nightDetails
Important Information
All rooms will accommodate up to adultsRequests for bed
types (King, Queen, Doubles, etc.) or other special needs (including preferences for
smoking or non-smoking rooms) should be requested through your confirmed
hotel and cannot be guaranteed
Reservation is guaranteed for arrival on the confirmed
chedate onlyIf you do not cheon the
first day of your reservation and you do not alert the hotel in advance, the
remaining portion of your reservation will be canceled and you will not be
entitled to a refund
If priceline accepts your price, priceline will book your
reservation in a property with an equal or higher star level than you
requestedPlease note it is possible that the hotel you are booked in could
be a Resort, which will meet or exceed the minimum qualifications of the star
level you initially requestedThe hotel that is selected may or may not be
one that you have seen during a hotel search on pricelineAny sorting or
filtering options previously used will not apply to this Name Your Own Price
requestPriceline will immediately charge your credit card the
total cost of your stayRooms purchased through priceline cannot be
cancelled, changed or transferred and refunds are not allowedIf
your offer is not accepted, your credit card will not be chargedPriceline will immediately charge your
PayPal account the total cost of your stayRooms purchased through priceline
cannot be cancelled, changed or transferred and refunds are not allowedIf
your offer is not accepted, your PayPal account will not be charged
The reservation holder must present a valid photo ID and
credit card at check-inThe credit card is required for any additional hotel
specific service fees or incidental charges or fees that may be charged by
the hotel to the customer at checkoutThese charges may be mandatory (e.g., resort fees) or
optional (parking, phone calls or minibar charges) and are not included in
your offer price
Hotel rooms purchased through priceline are not eligible
for frequent traveler points, upgrades, vouchers, or other discounts and
incentives
For security reasons, and to indicate that you have
reviewed your request, please initial belowRemember that you agreed to
abide by priceline's terms and conditions regarding
hotel rooms and the use of the priceline.com Web site by entering your
initials when you submitted your original request
I[redacted]
I have read, accept and agree to abide by priceline.com's terms and conditions, privacy policy
and the travel insurance Description of CoverageI have read, accept and agree to
abide by priceline.com's terms and conditions and privacy policy
"margin: 0in 0in 0pt;" class="MsoPlainText">Dear Mr[redacted],
We are writing to let you know that we received your
Revdex.com concern in our Executive Offices regarding your airline
reservation for Trip Number [redacted]
We understand that you have some concerns regarding your
request to change your flight itinerary We further reviewed your claim, including
telephone contact records with Priceline, and verified that the first contact with
Priceline concerning this purchase was on May 24, at 12:PM EST, when the
Priceline representative correctly
advised of the exchange option available in accordance with the fare rules of
your selected flight itineraryWe have confirmed that no error occurred and we are unable to provide the requested
compensation
We thank you for giving us the opportunity to review this
matter.
Sincerely,
[redacted]
Executive Offices
Dear [redacted],
"">
We wanted to take this time to contact you regarding your
reservation at
the the [redacted]
We are writing to let you know that we have received your
RevDex.com concern in our Executive OfficesAs we
understand, you
have an issue with the savings that you received for your
reservation
We have reviewed this concern and verified that it's
stated on the
contract page that your reservation is guaranteed for 25%
or more
savingsOur system shows that you saved $or 26.15% for your
reservation and the savings percentage is correctWe
checked the
hotel's website and verified that the rate available is
higher than what
you paid for your reservationWe apologize; however, we
will unable to
process a refund for your reservation
We apologize for the inconvenience and we thank you for
your time
Sincerely,
[redacted]
Executive Offices
Revdex.com, Inc
[redacted]
""> [redacted]
Order Number:
Partner Reference: [redacted]
Priceline.com does not have access to [redacted]
purchasesWe suggest that the Bureau/Consumer contact [redacted] directly
for any assistance relating to this [redacted] purchase, referencing the rentalcars.com Account
Number: [redacted]
The Bureau may contact [redacted], Operations Director at: [redacted]
Website: www[redacted]
Operations Director
[redacted]
** [redacted]
** [redacted]
** [redacted]
** [redacted]
Sincerely,
** [redacted]
Priceline.com
Dear [redacted],
"">
We are writing to let you know that we have
received your Revdex.com concern regarding your airline ticket request
for the purchase of airline tickets from [redacted] to [redacted] at the offer price of $per ticket, which was not
accepted by a partner airline for ticket purchase
We searched for a reservation that met your
specifications but were unable to find a travel partner willing to accept your
requestPlease note that you have not been charged for this request
We do not have access to the specific reason
why none of our partners accepted your requestIt could be based on one or
more reasons including availability on requested travel dates, prices, and how
far in advance of the date of travel you made your request
We are not able to honor your rejected
request however, you may please visit our website since there may be alternate
travel options available for your tripYou will be required to enter your Trip
Number
[redacted] and e-mail address [redacted]
We apologize for the inconvenience and thank
you for your time
Sincerely,
[redacted]
Executive Offices
This contract for request
number [redacted] was originally initialled on Thu Aug 15:06:EDT
Your Trip Summary
We Recommend Trip ProtectionLife is uncertain...plan for the unexpected.Get the following protection up to the limits listed below and much more for
$per person
100% Trip Cancellation and Trip Interruption Protection reimburses for cancellations due
to unforeseen illness of traveler, family members and traveling companions,
death in the family, job loss, natural disaster at departure or destination
city or other specified events
$Baggage and Personal Effects reimburses for lost personal
effects as well as checked baggage throughout your trip
$50,Emergency Evacuation coverage pays for the cost of medical
transportation to the nearest medical facility and/or to your home in the event
a serious medical situation requires an evacuation
$1,Medical Expense
Coverage
$10,Travel Accident Protection
24/Hour Live Travel Assistance A real person available to
assist you any time of the day with last minute flight or hotel changes,
luggage locator services, cash transfers, medical assistance services and
emergency services
Airfare Details
Depart:
Mon, November 10,
Return:
Tue, November 18,
Departing Airport:
[redacted]
Arrival Airport:
[redacted]
Flight Times:
The airlines will choose your flight timesYour trip may start anytime
from 5am on your travel dates to as late as 2am the next day, and may arrive
anytime on the day after departure
Connections:
Maximum of connection
each way
Ticket Delivery:
Electronic Tickets
Passengers:
[redacted]
Aircraft:
Jet aircraft
We Recommend Trip ProtectionLife is uncertain...plan
for the unexpected.Get the following protection up to the limits listed below and much more
Hide
Details >
100% Trip Cancellation
and Trip Interruption Protection reimburses for cancellations due to unforeseen
illness of traveler, family members and traveling companions, death in the
family, job loss, natural disaster at departure or destination city or other specified
events
$Baggage and
Personal Effects reimburses for lost personal effects as well as checked
baggage throughout your trip
$50,Emergency
Evacuation coverage pays for the cost of medical transportation to the nearest
medical facility and/or to your home in the event a serious medical situation
requires an evacuation
$1,Medical Expense
Coverage
$10,Travel
Accident Protection
24/Hour Live Travel
Assistance A real person available to assist you any time of the day with last
minute flight or hotel changes, luggage locator services, cash transfers,
medical assistance services and emergency services
Yes! I'd like to purchase Trip Protection for
$per person.View
terms & conditions
No, thanksI prefer to decline Trip
Protection
Summary of Charges
Airline
Ticket Offer with Taxes & Airline Fees:
$per ticket
Airline
Ticket Agent Fees:
$per ticket
Airline Ticket Trip
Protection:
$per ticket
Number of Tickets:
Airline Ticket
Delivery:
$(Electronic
Ticket)
Airfare Subtotal:
$
Total Trip Cost:
(All prices are in US dollars)
$
Baggage fees
are not included in your trip cost
Important Information
•
Your airline tickets are
non-refundable, non-transferable and non-changeable
•
Your tickets will be round-trip,
coach class tickets issued on one of Priceline's
partner airlinesYou must fly on the flights assigned to youUpgrades
and standbys are not availableIf you do not take your outbound flight,
the airlines will automatically cancel the remainder of your reservation
If any part of the ticket is unused it has no
value after ticketed departure time
•
Name Your Own Price tickets
issued through Priceline are not eligible for frequent flyer miles
Priceline customers are protected by the same airline
regulations extended to all passengers, including protection against
overbookings and baggage loss
•
If we find an airline that
accepts your price, we'll immediately purchase your tickets using the
payment information you provided
•
You will be issued electronic
ticketsRemember to bring a valid government-issued photo ID with you to check-in
If you are traveling outside the U.S., all travelers will need a valid
passport and you may also need to show additional
documentation at your destination and/or in connecting countries
[redacted]
**
I
have read, accept and agree to abide by Priceline.com's terms
and conditions, privacy
policy, and the trip protection Description of
Coverage
Dear [redacted],
"">
Thank you for contacting us regarding your reservation
with [redacted] booked under Trip Number [redacted]
We thank you for your patience while we research this
booking for you.
We are currently making attempts to resolve this issue
for you. We hope to be in contact with
you in to business days with a resolution.
We apologize for any inconvenience and thank you for your
patience while resolving this issue
Sincerely,
[redacted]
Executive Offices
Dear [redacted],
"">
Thank you for contacting us regarding your airline ticket
purchased with [redacted] booked under Trip Number [redacted]
We are writing to let you know that we have received your
Revdex.com concerns in our Executive OfficesWe understand you are requesting a full
refund on both of your cancelled tickets
We reviewed your original offer and confirmed the
cancellation fee was refunded minus the $change fee and $processing
feeSince you purchased a new ticket with the correct dates, I processed a
refund of the $cancellation fee minus the $change fee and $processing
feeWe confirmed our website did not make an error with the dates you received
on your itinerary, so we are unable to refund the change fee on either
reservation or processing fee as requested
We are sorry we did not provide you the answers you were
looking for and we thank you for your time.
Sincerely,
[redacted]
Executive Offices
Dear [redacted],
"">
Thank you for contacting us regarding your reservation at
the [redacted] booked under Trip Number [redacted]
We are writing to let you know that we have received your
Revdex.com concerns in our Executive Offices regarding your request for a credit for a
future hotel reservation
We reviewed your past hotel reservation and confirmed that
when you contacted our customer care department, the representative that you spoke
with stated that the confirmation number you provided was for a past hotel
stayThe representative further searched in the system for an upcoming hotel
reservation as you requested, and was unable to locate any requests for an
upcoming hotel stay We are sorry if you
thought your confirmation number was for an upcoming stay; however, we have confirmed
that our automated system, and the representative you spoke with, did not make
an error and misinform you. We are
unable to offer a credit on a future hotel reservation as requested.
We are sorry we did not provide you the answers you were
looking for and we thank you for your time.
Sincerely,
[redacted]
Executive Offices
"margin: 0in 0in 0pt;" class="MsoPlainText">Trip Number(s): [redacted]60
Customer or Passenger's Name(s): Mitchell Gomez
Dear MrGomez,
Thank you for contacting us regarding your reservation at
the Doubletree Holland booked under Trip Number [redacted]& [redacted]
We are writing to let you know that we have received your
Revdex.com concerns in our Executive OfficesWe understand you have two accepted
offers and would like to receive a refund for one of your purchases
We reviewed your reservation details and confirmed that the
first request you submitted was accepted and purchased with the confirmation
number you provided
After you again viewed the accepted status of this
booking at 11:36AM EST, you chose to submit two additional requests, both being
rejectedYou then submitted a third request that was acceptedWe confirmed you were aware that
your first request was accepted prior to submitting additional offers
Your reservations are non-changeable, non-refundable and
non-transferable and we are unable to
offer a refund back to your credit card as requested
We are sorry we did not provide you the answers you were
looking for and we thank you for your time.
Sincerely,
Teddi Cremeans
Executive Offices
Revdex.com, Inc
"">
We are
in receipt of the complaint initiated by the above-mentioned consumer and
appreciate the opportunity to respond
[redacted] contacted the airline to correct the name of one of the
passengers and stated he was advised that they can make the changes for free
but he needed to contact PricelineWhen he contacted our Airline Travel
Services Department, he was advised the fees for any type of correction is
$which is a standard service fee for any exchange related transactions[redacted] was unhappy with the fee, but agreed to pay it so the name change could
be completed
Since [redacted] is considered a High Value Customer an Executive Services Agent
refunded the $service fee on July 2nd and contacted the customer and
notified him by email
We appreciate the opportunity to clarify
Sincerely,
[redacted]
Dear [redacted]
"">
We wanted to take this time to contact you regarding your
airline ticket booked under Trip Number [redacted]
We are writing to let you know that we have received your
Revdex.com concern in our Executive OfficesAs we understand, you
were unable to use the reservation and you are requesting for a refund
We have reviewed this concern and verified with our
Travel Services Department that your ticket was placed on hold for future
travel[redacted] was contacted and they advised that your ticket is
non-refundable
We checked our record and verified that you previously
had a death in the familyWe are sorry to hear of your lossSome airlines
provide exceptions for a first degree relative; however, an official death
certificate is requiredIf you can provide this information, please fax a copy
to ###-###-####Once we receive your fax, we will forward the information to
the airline to request an exception; however, refund is at the airline's
discretion and cannot be guaranteedWe apologize; however, we will be unable
to refund your airline ticket
We apologize for the inconvenience and thank you for
giving us the opportunity to assist you
Sincerely,
[redacted]
Executive Offices
"margin: 0in 0in 0pt;" class="MsoPlainText">Dear MrCopper,
We thank you for taking the time to contact us regarding
your
reservation at the Courtyard By Marriott Midway Airport
for Trip Number
We are writing to let you know that we have received your
RevDex.com concern in our Executive OfficesWe
understand that you
tried to use promo codes to get a discount for this
reservationYou
tried to use the SUMMERand zkv4wrle codes but neither
was applied to
your reservation
We are sorry to learn that you were unable to use the
promo codes for
your bookingYour reservation is a Name Your Own Price
bookingOur
SUMMERcode can only be applied towards an Express Deal
reservation
On the other hand, the zkv4wrle code can only be used
when booking via
iPhone, iPad, or Android AppOur records indicate that
you booked your
reservation through your desktop computer and not through
a mobile
applicationWe apologize; however, we will be unable to
apply the promo
discount to your reservation
You may have not been able to use the promo codes for
this hotel
reservation; however, you still got great savings by
using our service
We have reviewed your reservation details and found that
you saved a
total of $or 55.88% by booking the reservation
through
Priceline's Name Your Price option
We are sorry we did not provide you the answers you were
looking for and
we thank you for your time
Sincerely,
Berna Abelida
Executive Offices