Priceline.com

Dear Mr[redacted],
"">
Thank you for contacting us regarding your reservation at
the [redacted] booked under Trip Number [redacted]
We are writing to let you know that we have received your
Revdex.com concerns in our Executive OfficesWe understand you purchased your hotel
room accommodations at $per night you are unhappy that you could have
received a lower rate of going directly to the hotel
In order to quality for our Best Price Guarantee, we
advise customers to contact us prior to
their scheduled chedateOur records indicate you did not contact us
until after your check-out date had passedWe are sorry for any inconvenience
it may have caused; however, we are unable to offer a refund for your purchase
We are sorry we did not provide you the answers you were
looking for and we thank you for your time.
Sincerely,
[redacted]
Executive Offices

Dear MrKoltas,
"">
Thank you for contacting us regarding your reservation at
the [redacted] Roanoke Salem booked under Trip Number 17[redacted]
We are writing to let you know that we have received your
Revdex.com concerns in our Executive OfficesWe understand you are unhappy that you
were not given a hotel that was listed as a star example, and do not feel
your hotel was rated properly
We provide some hotel chain examples to illustrate what
you might expect when choosing a Star LevelWe do indicate that the brands
shown are only examples and may not be a part of our programWe have
researched to find that this hotel does meet our expectations for the star
rating selected on our websiteWe are sorry if you were unhappy with your past
hotel reservation; however, we are unable to offer a refund back to your credit
card as requested
We are sorry we did not provide you the answers you were
looking for and we thank you for your time.
Sincerely,
Teddi Cremeans
Executive Offices

Dear [redacted],
"">
Thank you for taking the time to contact us regarding
your Priceline [redacted] Card application
We are writing to let you know that we have received your
Revdex.com concerns in our Executive OfficesWe understand that
you would like to receive your $bonus that you should get for the
confirmation for your Priceline [redacted] Card applicationWe also understand that
your reservation with Priceline was not confirmed
The $bonus comes in the form of a statement credit
When [redacted] sends you your first credit card statement, you will see a
credit of $in the statement summaryIf you have additional questions, you
will need to contact [redacted] customer service team directly at
###-###-####, for further assistance
We apologize for the inconvenience and hope you find this
information helpful
Sincerely,
[redacted]
Executive Offices

"">
We are in receipt of the complaint initiated by the
above-mentioned consumer and appreciate the opportunity to respond
According to the consumer, priceline confirmed the wrong
travel dates
The consumer requests a refund for her purchase
Please note that the consumer, and not priceline, selects
the travel dates
Attached hereto is a copy of the consumer's initialed contract page
authorizing the non-refundable, non-changeable terms and conditions of the
purchase, including the travel dates selected, and authorized by the consumer
We appreciate the opportunity to clarify
Sincerely,
[redacted]
Priceline.com
CONTRACT for request number [redacted] was originally
initialed on 2014-04-22:01:
Please Review Your
Request
Star Upscale Hotel
Which hotel will I get?
CheDate:
Friday, April 18,
Check-Out Date:
Monday, April 21,
Region
[redacted]
City Areas:
Overland Park
Overland Park West - Lenexa
CheTime:
Varies by hotelGuaranteed late
night arrival if needed
Check-Out Time:
Check-out times vary by hotel
Room 1:
[redacted]
Number of Rooms:
Guaranteed Amenities:
Indoor or Outdoor Pool, Guest
Score 7/or Higher
Number of Nights:
Promo error: Error in responseStatus:
ERROR, Error: DATA_ERROR/Invalid coupon code format Ajax Status: success
Please make sure to re-enter the Priceline Hotel Coupon Code
Offer Price Per Room, Per Night:
US$
Travel
Insurance:
US$
Subtotal:
US$
Taxes and Service Fees:
US$
Priceline Hotel
Coupon:
-US$
Congratulations!
Your 7% coupon successfully applied!
Total Charges*:
US$
Have a coupon code? Apply Apply Coupon Remove Coupon
Purchase Trip
Cancellation/Interruption Insurance
Check here to cover yourself in the event of unforeseen illness, injury,
and job loss for only USDper room per nightDetails
*Prices are in US dollars
Important Information
All rooms will accommodate up to adultsRequests for bed
types (King, Queen, Doubles, etc.) or other special needs (including preferences for
smoking or non-smoking rooms) should be requested through your confirmed
hotel and cannot be guaranteed
Reservation is guaranteed for arrival on the confirmed
chedate onlyIf you do not cheon the
first day of your reservation and you do not alert the hotel in advance, the
remaining portion of your reservation will be canceled and you will not be
entitled to a refund
If priceline accepts your price, priceline will book your
reservation in a property with an equal or higher star level than you
requestedPlease note it is possible that the hotel you are booked in could
be a Resort, which will meet or exceed the minimum qualifications of the star
level you initially requestedThe hotel that is selected may or may not be
one that you have seen during a hotel search on pricelineAny sorting or
filtering options previously used will not apply to this Name Your Own Price
requestPriceline will immediately charge your credit card the total cost of
your stayRooms purchased through priceline cannot be
cancelled, changed or transferred and refunds are not allowedIf
your offer is not accepted, your credit card will not be chargedPriceline will immediately charge your
PayPal account the total cost of your stayRooms purchased through priceline
cannot be cancelled, changed or transferred and refunds are not allowedIf
your offer is not accepted, your PayPal account will not be charged
The reservation holder must present a valid photo ID and
credit card at check-inThe credit card is required for any additional hotel
specific service fees or incidental charges or fees that may be charged by
the hotel to the customer at checkoutThese charges may be mandatory (e.g., resort fees) or
optional (parking, phone calls or minibar charges) and are not included in
your offer price
Hotel rooms purchased through priceline are not eligible
for frequent traveler points, upgrades, vouchers, or other discounts and
incentives
For security reasons, and to indicate that you have
reviewed your request, please initial belowRemember that you agreed to
abide by priceline's terms and conditions regarding
hotel rooms and the use of the priceline.com Web site by entering your
initials when you submitted your original request
[redacted] privacy policy

Dear [redacted],
"">
Thank you for taking the time to contact us regarding
your hotel reservation at the [redacted] for Trip Number [redacted]
We are writing to let you know that we have received your
Revdex.com concern in our Executive Offices
We understand that you are requesting either to cancel
this booking or the lower rate you found on the hotel's website be honored
We have reviewed the notes on your record and they
indicate that the rate you purchased is non-changeable, non-cancelable and
non-refundable
This information was presented to you prior to purchase
when you were asked to review your reservation, including the terms associated
with cancellations or changesWhen you purchased your reservation you agreed
to those terms
For your reference, a copy of the contract page has been
sent in a separate e-mailThe contract page disclosed the terms and conditions
of your reservation
Please note that a refund for $was issued on
September 5,
However, an additional refund of $was submitted to
our management team for review and if approved; the refund will be processed to
the card you used to submit your requestThis process can take up to days
Once the refund is approved, we will issue a refund to your bank within one
business dayYour bank will then post it to your account
The bank processing time varies so please check with them
if you do not see it in your account within a few days
I hope I was able to answer your questions todayThank
you for your patience while resolving this issue
Sincerely,
[redacted]
Executive Offices

Revdex.com, Inc
"">
We are
in receipt of the complaint initiated by the above-mentioned consumer and
appreciate the opportunity to respond
The
customer claims that after receiving the confirmation email for their
reservation, she contacted the hotel to find out what type of bedding would be
in the roomShe was notified it would be full size bed and because the
guests weigh and lbsthey will not be comfortable in full size bed
The case was reviewed by an Executive Services Agent on June
2ndThe agent contacted the hotel
and confirmed the guest could request beds in the room upon arrival for an
additional $per night, or a one-time exception could be made to cancelThe
customer was contacted and agreed to the cancellation of the reservation
We
appreciate the opportunity to clarify
Sincerely,
[redacted]

Dear MsKirby,
"">
Thank you for contacting us regarding your reservation
with Avis Rent a Car booked under Trip Number 1[redacted]
We are writing to let you know that we have received your
Revdex.com concerns in our Executive OfficesWe understand you are unhappy with the
length of time it takes to verify the vehicle went unused
When a customer is unable to pick up their vehicle, we
have to contact the rental partner to verify the vehicle went unusedThis
procedure can take up to business days to receive a responseWe are sorry
if you are unhappy with the process and confirmed your reservation has been
cancelled for a full refund to be issued back to your credit card
Please allow 3-business days for the amount to be
received
We thank you for the opportunity to assist you and hope
you find this information helpful
Sincerely,
Teddi Cremeans
Executive Offices

Dear MrGardner,
"">
We are contacting you today regarding your airline
reservations for Trip Numbers 2[redacted]and 2[redacted]
We are writing to let you know that we received your
Revdex.com concern in our Executive OfficesWe understand that you
are requesting for a refund of your flight for Trip Number 2[redacted]We
reviewed your reservations in our system and verified that your flight on
February 13, from Washington, DC for Trip Number 2[redacted]was
cancelledUS Airways processed a refund directly for your reservation
The tickets for your return flight was purchased
separately, for Trip Number 2[redacted]The reservation was confirmed with
AirTran Airways
This reservation did not suffer any cancellation and the
flight operated on February The reservation was not even cancelled prior
the original departure and was tagged as no show
We are sorry but we are unable to provide a refund for
your reservation
As an exception, AirTran Airways provided a credit for
each passenger and in order to rebook, all fare rules will applyOur ability
to assist you is dependent upon airline policy
In order to rebook, the tickets must be exchanged and
travel must be completed by February 11, The travel credit is
non-transferrable
This is valid on AirTran Airways only and is subject to
an airline-imposed exchange penalty ($for each ticket)You will also be
required to pay any increase in fare and a $per ticket Priceline service
feeIt is valid only for the purchase of a new ticket; credits cannot be
applied to tickets purchased directly with the airline or to prior purchases
made on our website
We apologize for the inconvenience and thank you for
giving us the opportunity to assist you
Sincerely,
Zadhy Solinap
Executive Offices

Dear [redacted],
"">
Thank you for taking the time to contact us regarding
your reservation
at the [redacted] Conference Center for Trip Number [redacted]
We are writing to let you know that we have received your
RevDex.com concern in our Executive OfficesWe
understand that you
intended to book a hotel within the [redacted] Airport
area; however, you
received a hotel within the [redacted] areaYou are now
requesting that
we refund the reservation
We reviewed your record and found that during the booking
process; you
submitted a request for a star hotel within the
[redacted] areaWe
verified that the hotel you received is, in fact, what
was requested
during the booking process
Per contract, your reservation is restricted and it is
not supposed to
be changed or cancelledHowever, we are allowing an
exception to the
no-cancel policyWe can cancel your reservation for a
cancel fee equal
to one night?s offer price plus taxes and feesIf you
book a new
reservation on our website with the correct area, 50% of
the
cancellation fee will be refundedYou need to contact us
back before
your scheduled chedate since this option is only
available prior
to check-inAfter that time, we will be unable to offer
a cancellation
even with a feeFor your reference, your scheduled
chedate is
Tuesday, September 30,
We apologize for the inconvenience and look forward to
hearing from you
Sincerely,
[redacted]
Executive Offices

"margin: 0in 0in 0pt;" class="MsoPlainText">Trip Number(s): [redacted]
Customer or Passenger's Name(s): [redacted]
Dear [redacted],
We are writing to let you know that we have received your
Revdex.com concern in our Executive Offices regarding your
reservation at the [redacted] for Trip Number [redacted]
We contacted the [redacted] concerning your quality
claims and the property verified that you did not inform or alert the hotel of
any concerns when checki at the
propertyWe evaluate each participating hotel on many different criteria,
including cleanliness, guest satisfaction, decor, etcWe are sorry to hear
that your hotel fell short of your expectationsHowever, since your
reservation is restricted, it is non-changeable, non-cancellable and
non-refundable
We are sorry that we are unable to
assist any further in this situation and suggest that you contact the [redacted] directly for any further claim inquires
Sincerely,
[redacted]
Executive Offices

"margin: 0in 0in 0pt;" class="MsoPlainText">----- Trip Number(s): [redacted]
Customer or Passenger's Name(s): [redacted] [redacted]
Revdex.com
Dear [redacted],
Thank you for taking the time to contact us regarding
your reservation with [redacted]s for Trip Number [redacted]
We are writing to let you know that we have received your
Revdex.com concern in our Executive OfficesWe understand that you
are requesting a refund for your reservation as you missed your flight In your complaint, you state that you selected
a return flight for June 3, and not June 27, as booked
We have reviewed your records and researched your issue
We apologize for any inconvenience; however, we are unable to offer any
compensationWe verified that the reservation was booked as you requested and
authorizedYou selected a flight with [redacted]s and selected a return for
Friday, June 27, Prior to booking your reservation, we presented you with
a Contract Page for your review and required your initial to authorize the terms
and conditions of your selected purchaseThis contract contains the details of
your reservation, including the selected travel dates
We also checked with [redacted]s and verified that the booking was confirmed and
ticketed on May 20, for travel from [redacted] to [redacted], departing on
June 25th and returning on June 27th[redacted]s reviewed and confirmed
that the dates of travel were not changed
We are sorry we did not provide you the answers you were
looking for and we thank you for your time
Sincerely,
[redacted]
Executive Offices

"margin: 0in 0in 0pt;" class="MsoPlainText">Dear [redacted]
Thank you for taking the time to contact us regarding
your airline reservation for Trip Number [redacted]
We are writing to let you know that we have received your
Revdex.com concern in our Executive Offices
We understand that you are requesting a refund for the
$ service fee for exchanging the name on
the ticketWe reviewed your reservation and the service fee offsets the cost
of processing your transactionWe are sorry however, we are unable to waive
the $service fee for exchanging the airline ticket
I appreciate the opportunity to review your inquiry
Sincerely,
[redacted]
Executive Offices

Dear MsCollins,
"">
Thank you for contacting us regarding your reservation
with United Airlines booked under Trip Number 2[redacted]
We are writing to let you know that we have received your
Revdex.com concerns in our Executive OfficesWe understand you are requesting to be
refunded for your cancelled airline ticket
We contacted our accounting department and confirmed that
we have not received a refund from the airlines yet for your cancelled ticket
Once the refund is received, we will process a refund back to your credit card
for the amount of $We apologize for the delay in processing the refund
and will follow up with you once the refund is received by United Airlines
We thank you for the opportunity to assist you and hope
you find this information helpful
Sincerely,
Teddi Cremeans
Executive Offices

"margin: 0in 0in 0pt;" class="MsoPlainText"> [redacted] -Trip
Number: [redacted]
Dear Mr[redacted],
We are contacting you today regarding your reservation at
The [redacted]
Hotel And Spa for Trip Number [redacted]
We are writing to let you know that we received your
Revdex.com concern in our Executive OfficesWe are sorry to hear
that this hotel
falls short of your expectations. We evaluate
each participating hotel on many different criteria, including cleanliness, guest
satisfaction, décor, etcWe have researched to find that this hotel does meet
our expectations for the star rating selected on our websiteOur competitors
also rate this hotel as follows:
Orbitz.com =
Expedia.com =
Travelocity.com =
Per our Quality Experience Guarantee, your hotel has been
star-rated by priceline according to our rigorous rating systemThis means
that our
hotel staff has researched your hotel, reviewed customer
comments and compared star ratings assigned by other rating servicesThe hotel
you
get will meet priceline's strict quality standards.
We do feel that this hotel is properly rated through our
system and we are not willing to offer compensation at this timeHowever, if
you do
find that you experience problems while at this hotel and
the front desk is unable to assist, please contact our Customer Service
department for
further assistance
We apologize for the inconvenience and thank you for
giving us the opportunity to assist you
Sincerely,
[redacted]
Executive Offices

">According to the consumer, the reservation did not disclose the currency of purchase prior to booking
Attached hereto, is a copy of the consumer's contract page authorizing the terms and conditions of the purchase, including the following summary of charges indicating the currency of purchase is in USD
Sincerely,
ND[redacted]
Priceline.com
This checkout page for trip number [redacted] was submitted on 2015-10-22:33:
[redacted]
[redacted]
Freebies:
Hotel Freebies:
Special Discount 10% off — Free internet in room and free parking
Check-In: Fri, Nov 6, 2015Check-Out: Sat, Nov 7,
Room Type: King Bed ~ Sofabed ~ Mini Fridge~ Microwave
- Max Guests
Non Refundable
Cancellation Policy For the room type and rate that you've selected, you are not allowed to change or cancel your reservationIf you cancel your room, you will still be charged for the full reservation amount
Summary of Charges
Room Cost
$
Rooms
Nights
Room Subtotal
$
Taxes & Fees
$
Total Priceline Charges
$
Tourism Fee*
$
(C$4.02)
Total Cost
$
Prices are in USD
*This tourism fee is charged by property at check-in
promo cancel policy
Cancellation Policy
Reservation Name (Age or Older)
Enter the name of the person checking into the hotelThis person must present a valid photo ID and credit card at check-in
[redacted]
I agree to the Booking Conditions, Terms and Conditions and Privacy Policy by booking this room
Important Information
· Room Description: King And Sofa Bed, King, Sofa Bed, Mini-Fridge, Microwave, 400sqft/36sqm, Living/Sitting Area, Coffee/Tea Maker, Tv
· Rate Description: Websaver - Full pre-payment required upon booking
· Hotel Freebies Details:
Special Discount 10% off — Advance Purchase - Non Refundable
— Promotion Details — Negotiated Specials may be limited to certain dates and subject to availability
Free internet in room and free parking
Promotion Details
Negotiated Specials may be limited to certain dates and subject to availability
x close window
· Cancel Policy: For the room type and rate that you've selected, you are not allowed to change or cancel your reservationIf you cancel your room, you will still be charged for the full reservation amount
· Mandatory Fee: This hotel charges an additional CAD per room per nightThis fee will be charged to you directly by the hotelMandatory fees are not optional and typically cover items such as resort fees, energy charges or safe feesThe amount of the charge is subject to change
· Guarantee Policy: Reservation is guaranteed for arrival on the confirmed chedate onlyIf you don't check in to the hotel on the first day of your reservation and you do not alert the hotel in advance, the remaining portion of your reservation will be canceled and you will not be entitled to a refund
· Your credit card is charged the total cost above at time of purchasePrices and room availability are not guaranteed until full payment is received
Your PayPal account is charged the total cost above at time of purchasePrices and room availability are not guaranteed until full payment is received
· The reservation holder must present a valid photo ID and credit card at check-inThe credit card is required for the mandatory fee listed above as well as any additional hotel incidental charges such as parking, phone calls or minibar charges which are not included in the room rate
· Priceline.com is unable to facilitate a rebate of Canadian Goods and Services Tax ("GST") for U.Sresident customers booking Canadian hotel accommodations utilizing the priceline.com service

" line-height: 17.1429px; background-">Dear [redacted]Thank you for contacting us regarding your reservation at the [redacted] - Norfolk booked under Trip Number [redacted] We thank you for your patience while we research this booking for youWe are currently making attempts to resolve this issue for youWe hope to be in contact with you in to business days with a resolution. Thank you for emailingI appreciate your patience while we continue to work to resolve your issue.Sincerely,Teddi C[redacted]Executive Offices

"margin: 0in 0in 0pt;" class="MsoPlainText">RE: [redacted]
Trip Number(s): [redacted]
Revdex.com information is below:
Dear [redacted],
Thank you for taking the time to contact us regarding
your reservation with [redacted] for Trip Number [redacted]
We are writing to let you know that we have received your
Revdex.com concern in our Executive OfficesWe understand that you
contacted us to request an earlier flight due to your son's illnessOur
records indicate that you tried submitting a request for a flight departing on
December 27, Since we have no available travel partners willing to accept
your offer price for the itinerary you wanted to book, we presented you a
counter offerWe provided you an option to depart on December for $per
ticket, including taxes and feesThe Contract Page also states that the flight
will depart between 6am-10pm of your travel dateThe contract also detailed the non-changeable and
non-refundable nature of the product
We are sorry that you are dissatisfied with our service
Customers are our number one priority, and we work hard to make your experience
with us a positive oneWe appreciate your feedback and documented it for
future referenceFeedback such as yours greatly assists us in improving our
standards
When you spoke with our representatives, they did their
best to assist you with your concernsThey were unable to offer a change to
your reservation because of the restrictions of your bookingHowever, an
exception to the no-cancel policy was provided to youYou were presented an
option to cancel for a fee of $per ticket
Unfortunately, you declined the optionWe apologize that
we were unable to waive the feesCancellation fees offset charges imposed by
our travel partners for the cancellation of non-refundable reservationsIt is
consistent with the fees charged by the travel partners or other travel
agenciesWe also apologize that at this point we can no longer offer a refund
for this past reservation
For your reference, a copy of your contract page has been
sent in a separate e-mail
We understand that you tried using our [redacted] [redacted] option; however, the original price is no longer availableBecause inventory
is constantly changing, the [redacted] [redacted] link has information that we cannot
guarantee your family and friends will receive the same price or flights
We are sorry we did not provide you the answers you were
looking for and we thank you for your time
Sincerely,
[redacted]
Executive Offices

Revdex.com, Inc
"">
We are
in receipt of the complaint initiated by the above-mentioned consumer and
appreciate the opportunity to respond
The customer claims she did not see where to enter her cheand
check-out dates for her hotel reservation and once it was accepted, it was for
the wrong datesShe called and had her reservation cancelled minus a 1-day
feeShe is unhappy with the fee and is requesting a full refund
On the priceline.com website, the home page requires the customer to enter
the City and State they are wanting to search for a hotel, and the cheand
check-out datesWe also provide customers with a contract page to review prior
to submitting their offer to confirm the information is correctWe allowed a
one-time exception to our policies and cancelled the reservation minus a 1-day
fee which was refunded 50%, but we are unable to refund the full amount as
requested
Attached is a copy of the contract page that the customer initialed and
agreed:
We appreciate the opportunity to clarify
Sincerely,
[redacted]
Star Hotel in [redacted] Area for $42/night
This deal saves 25% or more compared to
similar hotels*
Not what you're looking for? See more Express Deals
Star Rating:
What hotel is this?
Guaranteed Amenities:
Free Breakfast
Free Internet in room
Indoor Swimming Pool
Pets Allowed
Business Center
Check In:
Tue Jun 24,
Check Out:
Wed Jun 25,
Rooms:
Room
Rooms
Rooms
Rooms
Rooms
Rooms
Rooms
Rooms
Rooms
All
rooms will accommodate up to adults
[redacted]
©
Microsoft Corporation © NAVTEQ © AND
©
Microsoft Corporation © NAVTEQ © AND
Your hotel is guaranteed to be in
this areaView a larger map
»
We
Recommend Trip Protection
Trip Protection for this hotel stay
is $5!
Get up to 100% Trip Cancellation and Trip Interruption Protection and
much more.View Details >>
100% Trip Cancellation and
Trip Interruption Protection reimburses for cancellations due to unforeseen
illness of traveler, family members and traveling companions, death in the
family, job loss or other specified events
24/Live Travel Assistance A real person available to
assist you any time of the day with last minute flight or hotel changes,
luggage locator services, cash transfers, medical assistance services and
emergency services
Yes!
I'd like to purchase Trip Protection for $per room, per nightView Terms and Conditions
No,
thanksI prefer to travel without Trip Protection
Summary
of Charges
Price per night:
$
Rooms:
Nights:
Room Subtotal:
$
Travel Insurance
$0.00( DECLINED ) + Add
now Recommended!
(remove)
Taxes & Fees:
$
Priceline Hotel Coupon:
-$
Total Price:
All prices are in U.SDollar
$
Apply
Coupon
Have a coupon code?Apply
This coupon is invalid or has expired
Mandatory
fee of is collected at the hotel
Review Important Information
All rooms will accommodate up to peopleRequests for
bed types (King, Queen, Doubles, etc.) or other special requests
(including preferences for smoking or non-smoking rooms) should be
requested through your confirmed hotel and cannot be guaranteed by Priceline
Reservation is guaranteed for arrival on the confirmed
chedate onlyIf
you do not cheon the first day of your reservation and you do not
alert the hotel in advance, the remaining portion of your reservation will
be canceled and you will not be entitled to a refund
The hotel that is booked may or may not be one that you
have seen during a hotel search on pricelineAny sorting or filtering
options previously used will not apply to this request
Mandatory Fee: This hotel charges an additional
This fee will be charged to you directly by the hotelMandatory fees
are not optional and typically cover items such as resort fees, energy
charges or safe feesThe amount of the charge is subject to change
The reservation holder must present a valid photo ID
and credit card at check-inThe credit card is required for any
additional hotel specific service fees or incidental charges or fees that
may be charged by the hotel to the customer at checkoutThese charges may
be mandatory (e.g., resort fees) or optional (parking, phone calls or
minibar charges) and are not included in your per night price
Hotel rooms reserved through priceline are not eligible
for frequent traveler points, upgrades, vouchers, or other discounts and
incentives
If your request is accepted, Priceline will immediately
charge your credit card the total cost of your stayRooms purchased through
priceline cannot be cancelled, changed or transferred and refunds are not
allowedIf your request is not accepted, your credit card will not
be chargedPrices are not guaranteed until purchase is complete
If your request is accepted, Priceline will immediately
charge your PayPal account the total cost of your stayRooms purchased through
priceline cannot be cancelled, changed or transferred and refunds are not
allowedIf your request is not accepted, your PayPal account will not be
chargedPrices are not guaranteed until purchase is complete
[redacted] have read, accept and agree to abide by priceline.com's terms and conditions and privacy policy
I have read, accept and agree to abide
by priceline.com's terms and conditions, privacy policy
and the travel insurance Description of Coverage

Dear [redacted],
"">
We wanted to take this time to contact you in regards to
your hotel reservation booked under Trip Number [redacted]
We are writing to let you know that we have received your
Revdex.com concern in our Executive OfficesAs we understand, upon
hotel check-in, you were advised that your reservation was cancelled, however
you did not authorize the cancellation of the reservation
We reviewed our records and have verified that you contacted us requesting to cancel the
reservation since the dates should have been booked for May 30, - June 02,
You were then advised that we can make an exception to the cancel policy
and cancel your reservation with a night cancellation fee, and upon
submitting a new reservation on our website for the correct dates, 50% of the
cancellation fee will be refundedOn May 30, you again contacted
priceline advising that you already booked a new reservationThe 50%
cancellation fee was refundedThe total refund we have processed is $
We are sorry we did not provide you the answers you were
looking for and we thank you for your time
Sincerely,
[redacted]
Executive Offices

Dear [redacted]
","sans-serif"Times New Roman">
Thank you for contacting us regarding your
reservation with [redacted] for Trip Number [redacted]
We are writing to let you know that we
received your Revdex.com concern in our Executive OfficesI am
sorry for the inconvenience and disappointment you experienced with this
reservation
We would like to assist you by forwarding your
issue to our Management Team for further reviewFor us to identify how best we
can assist you with this, please fax to us directly a copy of your hotel and
transportation receipt or billing statement to: ###-###-####Please include
in your fax the Trip Number [redacted] and your name so that we can associate
your fax to your reservationYou may also reply to this email and attach the
needed billing statementThe attachment needs to be a PDF or JPG file no
larger than 2MBAny attachment that does not meet this criteria may be
considered potential for spam/malware/viruses and are stripped from the email
message by our corporate email system
We appreciate your patience while we continue
to work to resolve your issue
Sincerely,
Berna A[redacted]
Executive Offices