Priceline.com

Dear MsStroud,
"">
Thank you for contacting us regarding your vacation
package purchased under Trip Number [redacted]
We are writing to let you know that we have received your
Revdex.com concerns in our Executive OfficesWe understand you are requesting a
refund on your vacation package
We reviewed your reservation and confirmed you purchased
a highly restricted vacation packageWe understand your son is going to be
deployed and can offer to cancel your vacation package due to the
circumstances; however, we require verifiable information in order to process
the cancellationWithout this information, we cannot offer an exception to our
policiesIf you are able to provide the information prior to your scheduled
departure date of March 19, please contact usAfter the departure date,
we are unable to offer any options to cancel your vacation package as
requested
We thank you for the opportunity to assist you and hope you
find this information helpful
Sincerely,
Teddi Cremeans
Executive Offices

Dear [redacted],
"">
Thank you for taking the time to contact us regarding
your reservation with [redacted] for Trip Number [redacted]
We are writing to let you know that we have received your
Revdex.com concern in our Executive OfficesWe understand that you
are requesting that we change your one-way ticket to a round trip as you
intended to book a round trip; however, you received a confirmation of a
one-way ticket reservationWe have reviewed our records and found that the
itinerary you received is the flight you selected during the booking process
We verified that selected to book a one-way ticket
Prior to booking your reservation, we presented you with
a Contract Page for review and initialThe contract has the details of the
flight itinerary you selectedFor your reference, a copy of the contract page
has been sent in a separate email
We apologize; however, should you want to exchange your
reservation, fees will applyIt is important to contact our Air Travel
Services Department if you wanted to exchange your reservation, since the
option to exchange may no longer be available after the departure and you might
lose the value of your ticketWe also suggest that instead of exchanging your
current reservation, it might be less expensive to book a separate ticket for
your return in [redacted]
We are sorry we did not provide you the answers you were
looking for and we thank you for your time
Sincerely,
[redacted]
Executive Offices

Dear [redacted],
"">
Thank you for taking the time to contact us regarding
your hotel reservation at the [redacted] Northwest for Trip Number [redacted]
We are writing to let you know that we have received your
Revdex.com concern in our Executive Offices
We understand that you did not have the option to select
the bed type upon bookingIn addition, the [redacted] Northwest was
unable to accommodate your request for double bedsBecause of this you are
requesting a refund of this unused reservation
We have reviewed the notes on your record and they
indicate that you have selected the following room type upon booking:
Deluxe Guest Room, King Or Double, 322Sqft/29Sqm,
Wireless Internet For A Fee, Coffee/Tea Maker, 36In/91Cm Tv
As stated on your confirmation page, the hotel determines
your specific bed type based on availabilityThese bed types could either be
King Bed or Double Beds based on the above-mentioned room typeWe apologize
that the hotel was unable to accommodate your bedding needs and you were not
able to use your reservation; however, because the reservations are pre-paid,
they are non-refundableWhen you missed your scheduled chedate the hotel
considered you a ?no-show? and released your roomsThis is a standard
procedureIf you had purchased your reservations from another travel company
or directly from the hotel, the reservations would still be
non-refundable.
Please note that prior to purchase, you were asked to
review your reservation, including the terms associated with cancellations or
changesWhen you purchased your reservation you agreed to those terms
Therefore, we are unable to issue you a refund or a
credit for this bookingThe terms of your reservation were disclosed to you at
the time of booking
For your reference, a copy of the contract page has been
sent in a separate e-mailThe contract page disclosed the terms and conditions
of your reservation
We are sorry we did not provide you the answers you were
looking for and we hope you find this information helpful
Sincerely,
[redacted]
Executive Offices

Dear
[redacted]
Thank
you for contacting us regarding your airline ticket reservation for [redacted], for Trip Number [redacted]
We received confirmation that the airline has authorized a full refund of the ticket
The refund was processed on April 22, back to a [redacted] ending
in [redacted]
We
again apologize for the inconvenience that you and [redacted] experienced with
this reservation
Sincerely,
Berna
A[redacted]
Executive Offices

Dear [redacted]
"margin: 0in 0in 0pt;" class="MsoPlainText">Thank you for contacting us regarding your reservation at
the [redacted]
We are writing to let you know that we have received your
Revdex.com concerns in our Executive OfficesWe understand you do not feel your hotel
is rated properly due to the amenities they do not offer
We reviewed the contract page that you initialed prior to
submitting your offer and confirmed it did not indicate that a restaurant,
fitness center or business center would be offered at the property you
received
We have researched to find that this hotel has a guest
satisfaction rating of 7.8/and does meet our expectations for the star
rating selected on our website
Our competitors also rate this hotel as follows:
[redacted]
We do feel that this hotel is properly rated through our
system and we regret we are not able to offer a refund as this timeDuring the
request process you were asked to review and initial a contract page
That contract contained the travel information you
entered during the request process and outlined the terms of the offer,
including the restriction that your reservation would not be changed or
canceled
We are sorry we did not provide you the answers you were
looking for and we thank you for your time.
Sincerely,
[redacted]
Executive Offices

Dear Mr[redacted],
"">
We are contacting you today regarding your unconfirmed
airline reservation for Trip Number [redacted]
We are writing to let you know that we received your
Revdex.com concern in our Executive OfficesWe are very sorry to
hear about your lossWe understand that your airline request was not accepted;
however, you were a seeing a charge on your accountAs part of the request
process, we authorize the card to verify that there are enough funds to cover
the cost of the reservationThe amount you saw was an authorizationThe bank
may display the authorization as
?pending transaction? and these are removed within to days, depending upon
the bankThe bank controls the process on how transactions settle and how long
they maintain the authorizationSince the bank controls the process, we are
not able to speed it up
We apologize for the inconvenience and thank you for
giving us the opportunity to assist you
Sincerely,
[redacted]
Executive Offices

Dear MsLindsey,
"">
Thank you for contacting us through the RevDex.com regarding your concerns about taxes and charges for the reservation with
Best Western Cottonwood Inn for Trip Number [redacted]
I understand that you wish a breakdown of the taxes and
fees that were charged when you agreed to the reservation booking on the
ChooseARoom.com web site. This web site
is an affiliate of priceline.com that uses the priceline booking reservation
system to assist customers in making hotel reservations. I am sorry that priceline cannot offer you a
breakdown of the taxes and fees. The
taxes are simply the amount the hotel charges priceline for the room rate you
chose and that tax amount is passed along under that category on the Summary
Page that was displayed to you prior to the purchase. The fees include the profit margin that
priceline must maintain in order to maintain a reservation booking system and
make a profit to stay in business. I am
sorry, but that margin cannot be disclosed
Hotels do change their rates up or down depending on
their anticipated occupancy. If a hotel
finds that at the beginning of the day or even a day or two in advance they may
lower their rates if they have an abundance of rooms available for those future
dates. The rate that you paid was the
rate that the hotel had open to our booking system at the time that you made
the reservation. I am sorry that
priceline will not be able to offer you a difference in rate that you were
advised of when you arrived at the hotel
Thank you for giving us the opportunity to address your
concerns
Sincerely,
Steve Kozloski
Executive Offices

Dear MsPayne,
"">
Thank you for taking the time to contact us regarding
your reservation
at the [redacted] Atlanta Hotel for Trip Number
[redacted]
We are writing to let you know that we have received your
RevDex.com concern in our Executive OfficesWe
understand that you
are questing that we cancel your reservation due to star level
concerns
of your hotelWe evaluate each participating property on
many different
criteria, including cleanliness, guest satisfaction,
decor, etcWe
screen participating hotels carefully and update our
information
constantly to ensure that you always receive the best
available hotel
We are sorry to hear that you feel that this hotel does
not meet your
expectationsWhile placing your request, you agreed to
accept any
4-star or higher star hotel within the area(s) you
selectedYour hotel
does have a star rating
We have researched to find that this hotel does meet our
expectations
for the star rating selected on our websiteOur
competitors also rate
this hotel as follows:
Orbitz.com = stars
Expedia.com = stars
Travelocity.com = stars
All properties offered through priceline.com have been
evaluated
according to the specific star level standards that we
have developed
exclusively for our program and described on our web
siteWhile you may
feel that this property should have a different star
rating or is rated
differently by other groups, we are confident that our
evaluation of
this property will meet your expectations
Our system calculates that you saved $or41% based
on the lowest
published rate available at the time of bookingYou
would not have
received these savings had you booked your reservation
through the hotel
or on another website
We apologize if this hotel falls short of your
expectation; however,
your reservation is non-refundableThe restrictions of
your reservation
was stated on your Contract PageThis is the page which
we asked you to
review and initial prior to bookingFor your reference,
a copy of your
contract page has been sent in a separate e-mail
We are sorry we did not provide you the answers you were
looking for and
we thank you for your time
Sincerely,
Berna Abelida
Executive Offices

Attached hereto is a copy of the consumer's contract page indicating
that the consumer selected a hotel reservation with the following amenities:
width="710" "width:355.0pt>
Guaranteed Amenities:
Indoor or Outdoor Pool, Fitness Center, Free Internet
Free Breakfast and free parking are not listed or offered for the
selected reservation
Sincerely,
ND'[redacted]
Executive Offices
This checkout page for trip number
[redacted] was submitted on 2016-03-11:22:
Please
Review Your Request
Star Upscale Hotel, Williams
Area
Which hotel will I get?
CheDate:
Saturday, May 7,
Check-Out Date:
Monday, May 9,
Region
[redacted] [redacted]
City Area:
Williams
CheTime:
Varies by hotelGuaranteed late
night arrival if needed
Check-Out Time:
Check-out times vary by hotel
Room 1:
[redacted]
Room 2:
[redacted]
Room 3:
[redacted]
Number of Rooms:
Guaranteed
Amenities:
Indoor or Outdoor
Pool, Fitness Center, Free Internet
Number of Nights:
Offer Price Per Room, Per Night:
US$
Travel Insurance:
US$
Subtotal:
US$
Taxes and Service Fees:
US$
Priceline Hotel Coupon:
-US$
Total Charges*:
US$
Have a coupon code? Apply Apply Coupon Remove Coupon
This coupon is invalid or has expired
*Prices are in US dollars
We
Recommend Trip Protection
Life is uncertain...plan for the unexpected
Get up to 100% Trip Cancellation and Trip Interruption Protection and
much more.View Details >>
100%
Trip Cancellation and Trip Interruption Protection reimburses for cancellations
due to unforeseen illness of traveler, family members and traveling
companions, death in the family, job loss or other specified events
24/
Live Travel Assistance A real person available to assist you any
time of the day with last minute flight or hotel changes, luggage
locator services, cash transfers, medical assistance services and
emergency services
Yes!
I'd like to purchase Trip Protection for USDper room, per nightTerms and Conditions
No,
thanksI prefer to travel without Trip Protection
Important Information
All rooms will accommodate up to adultsRequests for bed
types (King, Queen, Doubles, etc.) or other special needs (including preferences for
smoking or non-smoking rooms) should be requested through your confirmed
hotel and cannot be guaranteed
Reservation is guaranteed for arrival on
the confirmed chedate onlyIf you do not cheon the first day
of your reservation and you do not alert the hotel in advance, the remaining
portion of your reservation will be canceled and you will not be entitled to
a refund
If priceline accepts your price, priceline
will book your reservation in a property with an equal or higher star level
than you requestedPlease note it is possible that the hotel you are booked
in could be a Resort, which will meet or exceed the minimum qualifications of
the star level you initially requestedThe hotel that is selected may or may
not be one that you have seen during a hotel search on pricelineAny sorting
or filtering options previously used will not apply to this Name Your Own
Price requestPriceline will immediately charge your credit card the total
cost of your stayRooms purchased through priceline cannot be cancelled,
changed or transferred and refunds are not allowedIf your offer is not
accepted, your credit card will not be chargedPriceline will immediately charge your PayPal account the total
cost of your stayRooms purchased through priceline cannot be cancelled,
changed or transferred and refunds are not allowedIf your offer is not
accepted, your PayPal account will not be charged
The reservation holder must present a valid photo ID and credit card
at check-inThe credit card is required for any additional hotel specific
service fees or incidental charges or fees that may be charged by the hotel
to the customer at checkoutThese charges may be
mandatory (e.g., resort fees) or optional (parking, phone calls or minibar
charges) and are not included in your offer price
Hotel
rooms purchased through priceline are not eligible for frequent traveler
points, upgrades, vouchers, or other discounts and incentives
I have read, accept and agree to
abide by priceline.com's terms and conditions, privacy policy
and the travel insurance Description of Coverage

Dear [redacted],
"">
Thank you for taking the time to contact us regarding
your airline reservation for Trip Numbers [redacted]
We are writing to let you know that we have received your
Revdex.com concern in our Executive OfficesWe understand that the
wrong date was booked for your reservation with Trip Number [redacted], and
you are requesting a refund of the cancel fee
The cancellation fees are not unique to our company
Cancellation fees offset charges imposed by our travel partners for the
cancellation of non-refundable reservationsThese are consistent with the fees
charged by the travel partners or other travel agenciesWe are sorry that we
cannot offer a refund of the cancel fee; nor, provide a free ticket reservation
for your coming trip
We are sorry we did not provide you the answers you were
looking for and we thank you for your time
Sincerely,
[redacted]
Executive Offices

"margin: 0in 0in 0pt;" class="MsoPlainText">Trip Number(s): [redacted]
Customer or Passenger's Name(s): [redacted]
Our record indicates that a priceline Executive Services
representative contacted [redacted] at
[redacted] and left a message advising that our [redacted] Department confirmed he
can still use the value of his ticket towards a new ticket[redacted] was
advised to contact our [redacted] Department
in order to complete the exchange and was also advised that any exchange
fees cannot be waived
Sincerely,
[redacted]
Executive Offices

Dear Mr[redacted],
"">
Thank you for taking the time to contact us regarding
your vacation package for Trip Number [redacted]
We are writing to let you know that we have received your
Revdex.com concern in our Executive Offices concerning your Priceline
[redacted] credit card application and your request for a $refundAs disclosed in
the terms and conditions of the credit card application, in order to be eligible
for the $bonus, upon completion of the application and approval for a
Priceline [redacted] credit card, the $Bonus applies in the form of a statement creditUpon
receipt of the first credit card statement, the credit card holder will receive
a credit of $in the statement
summaryPlease contact [redacted] customer service team directly at ###-###-####
for any further assistance
We apologize for any inconvenience and we thank you for
your time
Sincerely,
[redacted]
Executive Offices

"">
RevDex.com, Inc
We are in receipt
of the complaint initiated by the above-mentioned consumer and appreciate the
opportunity to respond.
We are sorry that the
consumer was unaware that a credit card was required for his/her rental car
security deposit at the rental counter
When selecting the type of
credit/debit card upon purchase, priceline discloses the following
information:
·
The credit card
presented at the counter must be in the primary driver's name
Attached hereto is
a copy of the consumer's initialed contract page authorizing terms and
conditions of the purchase
We are
sorry to hear if the reservation went unused; however, due to the restrictions
on the consumer's selected purchase, it is non-changeable, non-refundable and
non-transferable
Thank you for the
opportunity to clarify
Sincerely,
ND'Angelo
Priceline.com
This contract for request
number [redacted]was originally initialed on 2014-04-18:52:
Your Trip Summary
Pick Up/Drop Off:
Washington [redacted] Intl Airport, DC (IAD)
Pick Up Date:
Tue, Apr 8,
Pick Up Time:
10:AM
Drop Off Date:
Wed, Apr 9,
Drop Off Time:
10:AM
Driver's Name:
FAHAD W ALFAHAD
Driver's Age at Pickup:
Rental Company:
Major Name-Brand Rental Company
Car Category:
Mid-Size (with unlimited mileage)
Summary Of Charges
Your offer price:
$(per day)
Total Rental Days:
$(per day)
Sub-total:
$
Taxes and Fees:
$
Total Charges:
$
Please Note: Prices are in US dollars
Important
Information
Once you've reviewed your information above, please review the
following rules regarding rental cars issued through priceline.com:
·
Priceline rental cars are non-refundable,
non-transferable and non-changeable even if the reservation is not used
·
If your offer is accepted, we will immediately lock in your
reservation and charge your credit cardIf your offer is not accepted, your
credit card will not be charged
·
Additional changes may apply at the counter if you pior
drop-off the car at a different date or time than you requested for your
reservation
·
Only the driver will be able to pick up this rental car at the
counterYou will be able to add an additional driver at the counter for an
additional charge
·
The driver will be required to present a valid driver's license,
and only the driver will be able to pick up this rental car at the counterYou
will be able to add an additional driver at the counter for an additional
charge
·
Your offer price does not include vehicle liability, collision or
personal accident coverage for your rental carYou should determine if you
have insurance coverage prior to pick-up
·
The rental partner will charge your credit card at the rental
counter for any optional items you add to your reservation at the rental
counter
·
If you plan to use a debit card, you may be required to provide
round-trip flight information at the rental counter
Your Initials : MH I have read, accept and agree to abide by
priceline.com's terms and conditions and privacy policy

Dear [redacted]
"box-sizing: border-box line-height: 17.1429px; background-">We are writing you today regarding your reservation at the [redacted]l for Trip Number [redacted]I am writing to let you know that we have received your concern in our Executive Offices.I understand that you are requesting for refund for the hotel fee that was chargedI apologize for the inconvenienceKindly send us the hotel receipt showing the charge so we can review the possibility of refunding the said feeYou may attach it to this email or fax it at [redacted]7.Once we receive the document, we will review your case furtherWe will then contact you back with a resolution within to business days.I look forward to hearing from you.Sincerely,Christine [redacted]Executive Offices

Dear MsKelley,
"">
Thank you for taking the time to contact us regarding
your reservation with [redacted] [redacted] for Trip Number [redacted]
We are writing to let you know that we have received your
Revdex.com concern in our Executive OfficesWe understand that you
are requesting a refund for your rental car reservation as the pilocation
was not located at the airport
Desired Settlement "We would like a
refund of the money we spent on the rental car as well as the fees associated
the extra effort needed to get to a rental location that did NOT have airport
rental cars."
When selecting a rental car reservation, the consumer is
presented with a list of itineraries, including a description of the pilocation
indicating, 'Off-Airport', 'In-Terminal Counter' or 'Shuttle'
We have reviewed your record and confirmed that you
selected and booked a rental car reservation with an "Off-Airport" pi
location
Attached hereto, is a copy of your initialed contract
page authorizing the terms and conditions of your purchase, including an "Off-Airport"
Pilocation
We apologize for any inconvenience and we are sorry we
did not provide you the answers you were looking for
Sincerely,
[redacted]
Executive Offices
This contract for request
number [redacted] was originally initialed on MAR 06, 12:21:
Budget Rent a Car
$USD
subtotal plus taxes & fees
Reservation
Details
Off-Airport
Pick-up:
[redacted] [redacted]
[redacted]
[redacted]
Hours
of operation: 7:00AM - 6:00PM
PiDate and Time:
Fri, Mar 14, - 12:30PM
Drop-Off Date and Time:
Fri, Mar 21, - 7:00AM
All times are local
·
Unlimited
Mileage
·
Pay Upon
Pi
Compact Car
Ford Focus or similar
actual car may vary
from the one shown
Top of Form
Billing Details:
An estimate of your rental car
reservation is shown belowPrices may vary depending on special requests and
items purchased at the counter
Estimated Rental Car
Charges
Weekly
Rate (x $144.99):
USD $
Subtotal:
USD $
Taxes and Fees:
USD $
Amount
Due at Pick-up:
USD
$
Special Requests: (optional)
You can request any of the options
belowThese requests cannot be guaranteed and additional
fees may applyContact the rental car company to confirm
availability
·
Navigation
System
·
Ski
Rack
·
Left-Hand
Handicap Control
·
Right-Hand
Handicap Control
·
Infant
Car SeatFor infants less than one year of
age and under lbs
·
Toddler
Car SeatForward facing for children weighing
20-pounds up to inches in height
·
Booster
Car SeatFor children weighing to lbs
Important Information
Please review the following rules
regarding rental cars:
·
If you purchase collision damage
insurance with this rental car reservation, you will be charged now for the
coverageThis Collision Damage Insurance plan is an affordable alternative to
waivers or insurance offered by many Rental Car providers at the rental car
counterOur plan coverage provides primary benefits including collision,
theft, vandalism and much moreWe have partnered with United States Fire
Insurance Company to offer customers this valuable coverage at $per day ($
per day for NY residents)Please see the description of coverage for more
detailsCancellations with 100% refund will be permitted for Collision Damage
Insurance until your scheduled pitime
·
Payment for this reservation is due
when the car is returned and will be charged by Budget Rent a Car
·
Additional charges may apply at the
counter if you pick up or drop off the car at a different date, time, or
location than you requested for your reservation
·
Only the driver will be able to pick
up this rental car at the counterAn additional driver can be added at the
counter for a fee payable directly to the rental car company
·
Additional charges may apply for
drivers under the age of
·
Budget Rent a Car will charge the
driver at the rental counter for optional items you add to your reservation,
including any child seats or special requests such as pre-paid fuel
·
The driver will be required to
present a valid driver's license and a valid credit card or debit card in
his/her name at the counter for the refundable security depositRental car
companies may have different requirements for customers who will only have a
debit card at the time of pick-upFor more specific information please review
partner payment optionsPre-paid cards or cash will not be accepted for the
security deposit
·
Your car will be reserved for
unlimited mileage, but some car companies have additional restrictions
regarding mileagePlease refer to Budget Rent a Car's specific policy
·
Please see location specific rental
policy and rules information
·
Budget
Rent a Car Rental Policy and Rules
Driver Information
The
driver may need to provide a credit card at the rental counterPlease review the
acceptable forms of payment for this car rental to determine the
specific requirement
[redacted]
[redacted]
[redacted]
[redacted]
Yes, I would like to receive exclusive
promotions, coupons and discounts
Click here to apply a Loyalty Reward Number or Discount
Code
Apply a Loyalty Reward Number or Discount Code
Budget CorpRate Discount (BCD)
Rate Plan
Fastbreak RapidRez (BCN)
Coupon
Code
Add Collision Damage Insurance for $Per Day*
·
$35,
Physical Damage Coverage on your
rental car for collision, theft, vandalism and much more
·
Receive
Primary Coverage so that you do not have to claim
payment from your own auto insurer, as you would under the secondary coverage
offered by most credit card plans
·
Yes,
I'd like to purchase collision damage coverage for $per day.**For customers with a New York billing address the fee will
be $per day.Review Terms
and ConditionsInitial Here:I
agree to purchase Collision Damage Insurance and I have read, accept and agree
to the Terms
and Conditions
Recommended
·
No,
thanksI prefer to decline coverage
Credit Card Information
A credit card is required to purchase collision
damage insuranceYou will be billed at the time the reservation is made
Name:*
Address:*
Â
Country:*Canada
United States
City/Town:*
State/Province/County:*- select -
Alabama
Alaska
American Samoa
Arizona
Arkansas
California
Colorado
Connecticut
Delaware
District of Columbia
Florida
Georgia
Guam
Hawaii
Idaho
Illinois
Indiana
Iowa
Kansas
Kentucky
Louisiana
Maine
Maryland
Massachusetts
Michigan
Minnesota
Mississippi
Missouri
Montana
Nebraska
Nevada
New Hampshire
New Jersey
New Mexico
New York
North Carolina
North Dakota
Northern Marianas Islands
Ohio
Oklahoma
Oregon
Pennsylvania
Puerto Rico
Rhode Island
South Carolina
South Dakota
Tennessee
Texas
Utah
Vermont
Virginia
Virgin Islands
Washington
West Virginia
Wisconsin
Wyoming
Zip/Postal Code:*
Credit Card Details
Credit Card Type:*- select -
MasterCard
VISA
American Express
Discover
Credit Card Number:*
Expiration Date:*- select -
- January
- February
- March
- April
- May
- June
- July
- August
- September
- October
- November
- December
- select -
Security
Code:*What's
this?
PreviousReserve my
rental car
Bottom of Form
·
If you purchase collision damage
insurance with this rental car reservation, you will be charged now for the
coverageThis Collision Damage Insurance plan is an affordable alternative to
waivers or insurance offered by many Rental Car providers at the rental car
counterOur plan coverage provides primary benefits including collision,
theft, vandalism and much moreWe have partnered with United States Fire
Insurance Company to offer customers this valuable coverage at $per day ($
per day for NY residents)Please see the description of coverage for more
detailsCancellations with 100% refund will be permitted for Collision Damage Insurance
until your scheduled pitime
·
Payment for this reservation is due
when the car is returned and will be charged by Budget Rent a Car
·
Additional charges may apply at the
counter if you pick up or drop off the car at a different date, time, or
location than you requested for your reservation
·
Only the driver will be able to pick
up this rental car at the counterAn additional driver can be added at the
counter for a fee payable directly to the rental car company
·
Additional charges may apply for
drivers under the age of
·
Budget Rent a Car will charge the
driver at the rental counter for optional items you add to your reservation,
including any child seats or special requests such as pre-paid fuel
·
The driver will be required to
present a valid driver's license and a valid credit card or debit card in
his/her name at the counter for the refundable security depositRental car
companies may have different requirements for customers who will only have a
debit card at the time of pick-upFor more specific information please review
partner payment optionsPre-paid cards or cash will not be accepted for the
security deposit
·
Your car will be reserved for
unlimited mileage, but some car companies have additional restrictions
regarding mileagePlease refer to Budget Rent a Car's specific policy
·
Please see location specific rental
policy and rules information
·
Budget
Rent a Car Rental Policy and Rules
[redacted]

"">
RevDex.com, Inc
The
consumer's inquiry refers to a [redacted] purchase. The consumer/Bureau may contact [redacted] [redacted] directly concerning this claim at the following:
[redacted]
Hotel
Customer Service:
If you have already
booked a hotel reservation and need assistance, you can contact our Customer
Service at ###-###-####If you call this number please have your Trip
Number and the phone number you entered while making your reservation
available
Sincerely,
[redacted]
Priceine.com

Dear Ms[redacted],
"">
Thank you for contacting us through the RevDex.com regarding your reservation with [redacted] - [redacted] for
Trip Number [redacted]
I understand from the information that you conveyed that
you are requesting a $refund because of the discount offer you received
in a promotional ad you got on your mobile phone, but did not receive when you
made a booking. I am sorry for the
confusion. I did review the information
that you entered to make the booking and found that you in fact used your
mobile devise to make the booking. The
promotion also required that you make an Express Deal reservation for a hotel that
was star rated at 1/stars or higher.
Our system shows that you did not use the Express Deals application and
you only choose a one star hotel for your booking. I am sorry that priceline will not be able to
honor your request for the $
We are sorry we did not provide you the answers you were
looking for and we thank you for your time.
Sincerely,
[redacted]
Executive Offices

Dear [redacted]
"">
We wanted to take this time to contact you in regards to
your hotel reservation booked under Trip Numbers [redacted]
We are writing to let you know that we have received your
Revdex.com concern in our Executive OfficesAs we understand, you
booked a room reservation for October 27, - October 31, 2014, however,
it overlapped with your other reservation booked for October 30, -
November 7, You also said that the hotel approved the cancellation of the
unused night of the roomsWe apologize for the inconvenience this may have
caused
We have contacted the hotel and we were able to speak
with Gale, hotel accounting department representativeShe agreed and
authorized the refund of your unused night on October 30, for the rooms
The refund details are below:
Cancellation Number: [redacted]
Refund Amount: $
The charges to your credit card will be refunded and
depending on your billing cycles, you can expect this refund on one of your
next two billing statements
We apologize for the inconvenience and hope you find this
information helpful
Sincerely,
[redacted]
Executive Offices

Dear MrJung,
"">
Thank you for taking the time to contact us regarding
your airline reservation for Trip Number 1[redacted]
We are writing to let you know that we have received your
Revdex.com concern in our Executive OfficesWe understand that you
are requesting compensation for your
canceled reservationWe are sorry; however, we cannot offer any compensation
for this issue
You selected a Published Price airline ticket with Air
France[redacted] is the merchant of record and charged the credit card
account
At the request of [redacted], your airline tickets were
cancelled due to fraud issues
Please direct any further claims
or inquiries to the merchant of record, [redacted]
We are sorry we did not provide you the answers you were
looking for and we thank you for your time
Sincerely,
Berna Abelida
Executive Offices

"">
RevDex.com, Inc
We are in receipt
of the complaint initiated by the above-mentioned consumer and appreciate the
opportunity to respond
According to the
consumer, he/she selected a [redacted] Published Price flight itinerary and
upon check-in, [redacted] charged the passenger for a checked bag and a
reclining seat
Baggage and any
seating charges are established and collected by the airline
Priceline
discloses the following information
What are the baggage / car
restrictions and fees?
Baggage policies vary by airlineWhile
some airlines may offer a free bag allowance, other airlines may charge fees
for checked and carbaggageBaggage fees are not included in your trip
cost and will be charged directly by the airline at check-in
Some carriers offer online check-in, which
may offer reduced baggage costsClick here
to see who's charging extra fees for checked baggage
All issues
concerning airline seating or baggage fees must be addressed directly with, and
borne by the airline in question
We hope you find this
information helpful and appreciate the opportunity to clarify the matter
Sincerely,
[redacted]
Priceline.com