My daughter ordered a watch through the Poshmark website for a Christmas gift for meThere is a claus that after the watch arrives we have days to report any issues and then my money is released to the actual sellar from the siteThe watch arrived and it was ticking according to my daughterShe wrapped it for ChristmasI opened it and loved the watchI tookt he watch the day after Christmas to have links removed because it was way too bigI went to set the time and the *** was brokenIT fell right out and clearly did not work to set the timeI figured even though it was past the days, I would get in touch and not ask for my money back, but exchange for a watch that workedI contacted POshmark and the actual sellarThe sellar ignored my emailPoshmark returned my email the following day ***We traveled out of state for the holiday and a funeralPoshmark acknowledged it was past the day return, but would see what they could do and asked for a picture of the broke
I purchased a dress on poshmark on June 26thThere were several pictures of the item some showed a dress in a manniquien and others displayed a picture used from the official *** designer site, the seller claimed they were one and the sameUpon receiving the item I knew from past experience w the designer that it was a fakeIt was a cheap flimsy material poor craftsmanship and the tags were barely sewn onI provided poshmark w a request immediately to returnThey contacted me to request additional pictures to which I sent back within minutesIn the end they denied my case saying that the item was sold as picturedI wrote back explaining that it did not match all pictures and was a fake and that their own guidelines state that selling of fake or counterfeit items is prohibitedThey have yet to respond and it has been several days of callin and emailingIn addition to further strengthen my case I contacted *** directly to ask for actual non model photos of the dressOf course
I made two separate orders from this company in the same day on may *** I still have not received either package I have contacted the company multiple times, they have refused to give me a refund and given me vague scripted answers they have also provided me with no means to actually verbally speak to a person on the phone! All I want is a refund for the products I purchased and never received!!!
I sold a bag on Poshmark, and shipped it out the next dayThat night (after I had already shipped it), I received notification from poshmark that the order had been cancelledI contacted the buyer that night, and she told me that she never cancelled it - poshmark didNow, since the bag had already shipped out, I tried contacting *** to try and re-route the bag back to meHad to pay $*** to seeI sent emails, called some number twice, and still no response days laterI've been in contact with the buyer and she as well couldn't get through to anyoneSo now, since the package is being delivered tomorrow, I asked the buyer to send me payment in another wayI had no choice, since not one person has gotten back to me to resolve this issueThankfully, the buyer was responsive and made a payment or I would of been out $***! I would like to know why there is no customer service to help you in situations like this!! HORRIBLE! I had to figure out a way to get my money - when it wa
I have been a seller and buyer on poshmark for years...until nowMy account was hacked and my checking acct cleaned outI emailed Poshmark and tried to contact sellers not to ship - turns out some of the sellers were in on the scamI'm disgustedI have *** and a lawyer in the familyI will not rest until my funds are recoveredI'm done with an auction site that has no recourse for criminal activity on their watchThere was a major data breech also and they never notified customersThat was back in FebruaryDO NOT use this appIt used to be fine and now it's totally a scammer's paradise primarily because of Poshmark's lack of customer service
I have been a buyer and seller on Poshmark for the last several yearsRecently I received an order in the mail that was meant for another buyerWhen I contacted the seller an advised them of the error she advised me that MY item had went to the wrong location as wellShe accepted responsibility for the mistake and promised to get my item to me ASAPIn the meantime Poshmark released the funds to the seller, without getting my notice that I received my product, because the tracking stated the item was receivedNow Poshmark advises me that I have received the item as per the tracking and is wanting me to prove my caseI have sent them pictures of my conversation with the seller, pictures of the wrong item in the box and a picture of the packaging label showing that I returned to senderStill no help from PoshmarkVery irresponsible of such a large company
Money was taken out of my bank account on two occasions (same day) and I have never used this site everI contacted Poshmark via email and phone and was did get one message back for more information so I sent what they requested and now nothing, I have tried to contact Poshmark again on several occasions and never get a responseI just want my money back that was fraudulently taken out of my bank accountOne charge for $*** and one for $***
I purchased an organizer from Poshmark, prior to purchasing it I asked if it fits by insert - she said yes, but it was no as I took it to three stores, staples and two high end pharmacies that sell Daytimer and Filofax, none fit and the woman who does the ordering said that nothing would fit itI contacted Poshmark and had to wait for over a week to say that my request has been deniedAs the seller stated that it would fitI saw complaints of this companyI work part time and have to make the most of my money, this is dishonest! It is scamming honest people
When searching for the product, I selected the "new with tags" filter, and the item I ended up purchasing appeared in the resultsAs a customer, the item was advertised to me as though it was newThe dress was not new: it has pilling, various spots and stains, and is stretched out in the hipsWhen I emailed Poshmark and a refund, they said that the description said the item was "barely worn;" while that may be the case, their search engine did not cull this itemEven so, the item is not 'barely worn,' as it is dirty with pilling and stretched outAfter requesting a refund and to return the item to the seller, Poshmark ceased responding to my emails
Sellers beware-- customers that deem an item "fake" can return it no questions askedI sold a Kate Spade bag and the buyer complained to Poshmark claiming it was a fake, even though she had absolutely no proof and this was based on her opinionI bought it in-person from a KS store and even WORKED for that store a few years laterBut Poshmark sided with the customer and I was forced to refund the customer and take the bag backPoshmark should have a dedicated person or department to review claims of counterfeit items and have a professional make that decisionFor all I know, she could have used it that weekend and did not need it anymore
Initial Business Response /* (1000, 7, 2015/12/09) */
We do not condone harassment on Poshmark and it is our priority to maintain a community where everyone feels safe and respectedThis user has emailed our customer support team and has been assistedWe thoroughly investigate claims like
these and take appropriate actionWe are unable to share the actions we take to protect the privacy of our users
Due to this, we consider the case resolved
Initial Consumer Rebuttal /* (3000, 9, 2015/12/11) */
(The consumer indicated he/she DID NOT accept the response from the business.)
The fact that I had to email several times was horribleThen I went back on posh and seen the same accounts still up and running as well as making comments stillI would not call that the situation was addressed at allI will never be ok with that response and how that *** make customers not want to buy from youI also think posh is full of *** and not only will I defend myself and othersI will go to social media and blogs this is unacceptable
Final Business Response /* (4000, 11, 2015/12/28) */
Rest assured, appropriate actions have been takenWe are unable to share the actions we take to protect the privacy of our users
Due to this, we consider the case resolved
Poshmark is a fraudThe site lures you in and tries to access your financial accountsAs soon as you place an order, it's immediately canceled and refunded if you use PayPal as payment methodThe response time to issues is terrible and I would not trust this company
I sold an item on Poshmark's website and shipped the item to the buyerTracking information indicates the item was out for delivery and a notice was left for the buyer to pick up their package from the post officeIt had been twelve days since the item was out for delivery and Poshmark has not released my fundsI have sent multiple messages through Poshmark's customer service system, sent multiple emails and left a voice mail at their business numberI have not gotten a response from them
First let me say this company has no contact phone number! I noticed notifications on the phone and when I went to go look I saw there were multiple orders made that I did not approve ! I contacted Poshmark by email and the response was since it was on my phone and same address the refund requeste or request to stop the orders were not in complianceThey did not call me they did not ask questions about what happened and how did these charges aboutThe guy simply said it’s yoyr phone so no refund ! I can’t believe a company offering goods does not honor refunds or cancellation of servicesI never gave my permission for anything to be orderedA company that doesn’t hear you out and only responds by emails and then shoots people down with the no return policy is not a good company and the buyer needs to be awareAnytime you spend money with a company and your not satisfied the company should honor that
Our records show that the order in question has been marked as received and the funds were released to the seller.
Due to this, we consider the case resolved
Good Morning To Whom It May Concern, I will make this as short as I possibly can and keep on track as wellThe short version of a long story is I received a product from a seller on Poshmark and contacted the support department beginning yesterday, 09APR18, at roughly after PST, to initiate a 'case' per Poshmark guidelines, about the product I received that dayThe item did not fit and I requested a returnPoshmark only has choices for a consumer to select in order to choose the reason the case was initiatedI chose the option I felt suited my needs best and it was item did not fit/accurate size not listedI delineated the reason as to why item did not fit and asked the seller for a refund as I would not be able to utilize item I paid forI have all email conversations saved and am happy to provide them to Revdex.com for complaint purposesThe end result is that they stood by the seller and informed me that due to the reason selected for initiating a case, a refund could not be
I purchased a jacket on poshmark and upon receiving it and examining it, there is a defect in a zipper that was NOT mentioned in the postingI immediately contacted poshmark and filled out a request to return it and get a refundThey wrote me back several hours later asking for a video of the issueI sent videos immediatelyThey wrote me several hours later denying they received the video and stated if I didn't send a video within hrs I would not get a refundThis was yesterdayI sent the videos again and asked they let me know it was receivedThere is no phone number to call and I am at their mercy to decide to write me back and have not written me since yesterday when they gave me that deadlineThe jacket was a big purchase for me at*** and that is a lot of money to me and I feel I was scammedPoshmark is being beyond difficult to work with and resolve this matter and I feel this whole site is ripping people off and scamming them while saying they protect buyers
I bought a bag in good faith on this website that is supposed to be brand newWhen I received it and opened it it smelled like smoke and mold stronglyO contacted the website and they sided with the seller who refused to take responsibility for their productI was told to resell it if I didn't want itIt's not that I didn't want it - it's that the product smells like rotI can't clean the smell outThus, I can't resell it and the product was completely misrepresentedThey refused to give me my money backThis place is a scamOther buyers beware sellers especially *** can sell you whatever complete junk they have lying around their houses and misrepresent it and Poshmark will side with fraudNever using service againI want my money back
I ordered for the first time and paid for my itemTwo days later I was told my oder was canceled because the seller no linger had the itemIt wasn't a new item, so I seriously doubt someone just so happen to buy it the same time I didHow do you not know you no longer have an item you're selling? And when I tried to leave a review on their site, it wanted me to sign up firstRidiculous, and I will never try to buy from them again, or recommend them
Worst online shopping experienceEverTook weeks to get WRONG item from sellerI alerted Poshmark immediately of the error, and now it has taken another week (plus) and multiple emails from them requesting photos and other info to get them to agree that, yes, I got the wrong itemNow they want me to print out a return label (I don't have a printer) and to return the item within TWO DAYS to get a refundUn-be-lievableI've turned the whole mess over to my credit card company to open an investigationFirst and last time at Poshmark...wish I'd read the reviews first
My daughter ordered a watch through the Poshmark website for a Christmas gift for meThere is a claus that after the watch arrives we have days to report any issues and then my money is released to the actual sellar from the siteThe watch arrived and it was ticking according to my daughterShe wrapped it for ChristmasI opened it and loved the watchI tookt he watch the day after Christmas to have links removed because it was way too bigI went to set the time and the *** was brokenIT fell right out and clearly did not work to set the timeI figured even though it was past the days, I would get in touch and not ask for my money back, but exchange for a watch that workedI contacted POshmark and the actual sellarThe sellar ignored my emailPoshmark returned my email the following day ***We traveled out of state for the holiday and a funeralPoshmark acknowledged it was past the day return, but would see what they could do and asked for a picture of the broke
I purchased a dress on poshmark on June 26thThere were several pictures of the item some showed a dress in a manniquien and others displayed a picture used from the official *** designer site, the seller claimed they were one and the sameUpon receiving the item I knew from past experience w the designer that it was a fakeIt was a cheap flimsy material poor craftsmanship and the tags were barely sewn onI provided poshmark w a request immediately to returnThey contacted me to request additional pictures to which I sent back within minutesIn the end they denied my case saying that the item was sold as picturedI wrote back explaining that it did not match all pictures and was a fake and that their own guidelines state that selling of fake or counterfeit items is prohibitedThey have yet to respond and it has been several days of callin and emailingIn addition to further strengthen my case I contacted *** directly to ask for actual non model photos of the dressOf course
I made two separate orders from this company in the same day on may *** I still have not received either package I have contacted the company multiple times, they have refused to give me a refund and given me vague scripted answers they have also provided me with no means to actually verbally speak to a person on the phone! All I want is a refund for the products I purchased and never received!!!
I sold a bag on Poshmark, and shipped it out the next dayThat night (after I had already shipped it), I received notification from poshmark that the order had been cancelledI contacted the buyer that night, and she told me that she never cancelled it - poshmark didNow, since the bag had already shipped out, I tried contacting *** to try and re-route the bag back to meHad to pay $*** to seeI sent emails, called some number twice, and still no response days laterI've been in contact with the buyer and she as well couldn't get through to anyoneSo now, since the package is being delivered tomorrow, I asked the buyer to send me payment in another wayI had no choice, since not one person has gotten back to me to resolve this issueThankfully, the buyer was responsive and made a payment or I would of been out $***! I would like to know why there is no customer service to help you in situations like this!! HORRIBLE! I had to figure out a way to get my money - when it wa
I have been a seller and buyer on poshmark for years...until nowMy account was hacked and my checking acct cleaned outI emailed Poshmark and tried to contact sellers not to ship - turns out some of the sellers were in on the scamI'm disgustedI have *** and a lawyer in the familyI will not rest until my funds are recoveredI'm done with an auction site that has no recourse for criminal activity on their watchThere was a major data breech also and they never notified customersThat was back in FebruaryDO NOT use this appIt used to be fine and now it's totally a scammer's paradise primarily because of Poshmark's lack of customer service
I have been a buyer and seller on Poshmark for the last several yearsRecently I received an order in the mail that was meant for another buyerWhen I contacted the seller an advised them of the error she advised me that MY item had went to the wrong location as wellShe accepted responsibility for the mistake and promised to get my item to me ASAPIn the meantime Poshmark released the funds to the seller, without getting my notice that I received my product, because the tracking stated the item was receivedNow Poshmark advises me that I have received the item as per the tracking and is wanting me to prove my caseI have sent them pictures of my conversation with the seller, pictures of the wrong item in the box and a picture of the packaging label showing that I returned to senderStill no help from PoshmarkVery irresponsible of such a large company
Money was taken out of my bank account on two occasions (same day) and I have never used this site everI contacted Poshmark via email and phone and was did get one message back for more information so I sent what they requested and now nothing, I have tried to contact Poshmark again on several occasions and never get a responseI just want my money back that was fraudulently taken out of my bank accountOne charge for $*** and one for $***
I purchased an organizer from Poshmark, prior to purchasing it I asked if it fits by insert - she said yes, but it was no as I took it to three stores, staples and two high end pharmacies that sell Daytimer and Filofax, none fit and the woman who does the ordering said that nothing would fit itI contacted Poshmark and had to wait for over a week to say that my request has been deniedAs the seller stated that it would fitI saw complaints of this companyI work part time and have to make the most of my money, this is dishonest! It is scamming honest people
When searching for the product, I selected the "new with tags" filter, and the item I ended up purchasing appeared in the resultsAs a customer, the item was advertised to me as though it was newThe dress was not new: it has pilling, various spots and stains, and is stretched out in the hipsWhen I emailed Poshmark and a refund, they said that the description said the item was "barely worn;" while that may be the case, their search engine did not cull this itemEven so, the item is not 'barely worn,' as it is dirty with pilling and stretched outAfter requesting a refund and to return the item to the seller, Poshmark ceased responding to my emails
Sellers beware-- customers that deem an item "fake" can return it no questions askedI sold a Kate Spade bag and the buyer complained to Poshmark claiming it was a fake, even though she had absolutely no proof and this was based on her opinionI bought it in-person from a KS store and even WORKED for that store a few years laterBut Poshmark sided with the customer and I was forced to refund the customer and take the bag backPoshmark should have a dedicated person or department to review claims of counterfeit items and have a professional make that decisionFor all I know, she could have used it that weekend and did not need it anymore
Initial Business Response /* (1000, 7, 2015/12/09) */
We do not condone harassment on Poshmark and it is our priority to maintain a community where everyone feels safe and respectedThis user has emailed our customer support team and has been assistedWe thoroughly investigate claims like
these and take appropriate actionWe are unable to share the actions we take to protect the privacy of our users
Due to this, we consider the case resolved
Initial Consumer Rebuttal /* (3000, 9, 2015/12/11) */
(The consumer indicated he/she DID NOT accept the response from the business.)
The fact that I had to email several times was horribleThen I went back on posh and seen the same accounts still up and running as well as making comments stillI would not call that the situation was addressed at allI will never be ok with that response and how that *** make customers not want to buy from youI also think posh is full of *** and not only will I defend myself and othersI will go to social media and blogs this is unacceptable
Final Business Response /* (4000, 11, 2015/12/28) */
Rest assured, appropriate actions have been takenWe are unable to share the actions we take to protect the privacy of our users
Due to this, we consider the case resolved
Poshmark is a fraudThe site lures you in and tries to access your financial accountsAs soon as you place an order, it's immediately canceled and refunded if you use PayPal as payment methodThe response time to issues is terrible and I would not trust this company
I sold an item on Poshmark's website and shipped the item to the buyerTracking information indicates the item was out for delivery and a notice was left for the buyer to pick up their package from the post officeIt had been twelve days since the item was out for delivery and Poshmark has not released my fundsI have sent multiple messages through Poshmark's customer service system, sent multiple emails and left a voice mail at their business numberI have not gotten a response from them
First let me say this company has no contact phone number! I noticed notifications on the phone and when I went to go look I saw there were multiple orders made that I did not approve ! I contacted Poshmark by email and the response was since it was on my phone and same address the refund requeste or request to stop the orders were not in complianceThey did not call me they did not ask questions about what happened and how did these charges aboutThe guy simply said it’s yoyr phone so no refund ! I can’t believe a company offering goods does not honor refunds or cancellation of servicesI never gave my permission for anything to be orderedA company that doesn’t hear you out and only responds by emails and then shoots people down with the no return policy is not a good company and the buyer needs to be awareAnytime you spend money with a company and your not satisfied the company should honor that
Our records show that the order in question has been marked as received and the funds were released to the seller.
Due to this, we consider the case resolved
Good Morning To Whom It May Concern, I will make this as short as I possibly can and keep on track as wellThe short version of a long story is I received a product from a seller on Poshmark and contacted the support department beginning yesterday, 09APR18, at roughly after PST, to initiate a 'case' per Poshmark guidelines, about the product I received that dayThe item did not fit and I requested a returnPoshmark only has choices for a consumer to select in order to choose the reason the case was initiatedI chose the option I felt suited my needs best and it was item did not fit/accurate size not listedI delineated the reason as to why item did not fit and asked the seller for a refund as I would not be able to utilize item I paid forI have all email conversations saved and am happy to provide them to Revdex.com for complaint purposesThe end result is that they stood by the seller and informed me that due to the reason selected for initiating a case, a refund could not be
I purchased a jacket on poshmark and upon receiving it and examining it, there is a defect in a zipper that was NOT mentioned in the postingI immediately contacted poshmark and filled out a request to return it and get a refundThey wrote me back several hours later asking for a video of the issueI sent videos immediatelyThey wrote me several hours later denying they received the video and stated if I didn't send a video within hrs I would not get a refundThis was yesterdayI sent the videos again and asked they let me know it was receivedThere is no phone number to call and I am at their mercy to decide to write me back and have not written me since yesterday when they gave me that deadlineThe jacket was a big purchase for me at*** and that is a lot of money to me and I feel I was scammedPoshmark is being beyond difficult to work with and resolve this matter and I feel this whole site is ripping people off and scamming them while saying they protect buyers
I bought a bag in good faith on this website that is supposed to be brand newWhen I received it and opened it it smelled like smoke and mold stronglyO contacted the website and they sided with the seller who refused to take responsibility for their productI was told to resell it if I didn't want itIt's not that I didn't want it - it's that the product smells like rotI can't clean the smell outThus, I can't resell it and the product was completely misrepresentedThey refused to give me my money backThis place is a scamOther buyers beware sellers especially *** can sell you whatever complete junk they have lying around their houses and misrepresent it and Poshmark will side with fraudNever using service againI want my money back
I ordered for the first time and paid for my itemTwo days later I was told my oder was canceled because the seller no linger had the itemIt wasn't a new item, so I seriously doubt someone just so happen to buy it the same time I didHow do you not know you no longer have an item you're selling? And when I tried to leave a review on their site, it wanted me to sign up firstRidiculous, and I will never try to buy from them again, or recommend them
Worst online shopping experienceEverTook weeks to get WRONG item from sellerI alerted Poshmark immediately of the error, and now it has taken another week (plus) and multiple emails from them requesting photos and other info to get them to agree that, yes, I got the wrong itemNow they want me to print out a return label (I don't have a printer) and to return the item within TWO DAYS to get a refundUn-be-lievableI've turned the whole mess over to my credit card company to open an investigationFirst and last time at Poshmark...wish I'd read the reviews first