On October 9, 2018, I purchased two necklaces from a seller using Poshmark's appI received a package from the seller a few days later, on October But when I opened the package, it contained a shirt that I had not purchased; the seller had mixed up the shipping labels on two of her ordersOn the same day, I submitted a "Problem/Order Inquiry" to Poshmark regarding this purchaseImportantly, I did not click the "Accept Order" button in the app -- because I had not received my orderOn October 14, Poshmark responded to my inquiry instructing me to mail the shirt to the correct buyer, and telling me that they were instructing the other buyer to ship the necklace to meI did as instructed, and the tracking number shows that the package I shipped to the other buyer was delivered on October To date, however, I still have not received the two necklaces I purchased, and there is no indication on the Poshmark app that my necklaces were ever shippedOn October 29, I sent Poshmark S
Our records show that the user's account is restricted due to strong ties to another Poshmark account that has been restrictedOur team has asked for a driver's license so that they can confirm ownership of the single account, and disassociate it from the restricted account
The seller advertised the merchandise had no visible signs of wear on the outside which is why I purchased it it on line without seeing it in person like in a storeUpon receiving the merchandise there were signs of wear to the leather on the outside of the bagI immediately notified Poshmart as and asked for a refundThey are refusing to refund my money because they say it is loving wearThis is not a standard policyThe bag was misrepresented online causing me to purchase an item that stated it had no visible signs of wear on the outsideTheir policy is refund if item is misrepresent dThis item was misrepresented because it most certainly shows visible signs of wear and I enclosed pictures to Poshmart to prove itThey still refused to give me a refund
I'm done selling on Poshmark when I realized that they don't protect sellersSellers, who give this company the 20% cut from all the items they sellAbout weeks ago, I sold a two piece set including a top and skirt to someone who automatically bought my listing no more than minutes after postingBuyer did not ask any questions or counteroffer like most people would doFound it weird but shipped anywayAfter this package was marked delivered, the buyer opens a case against and claims she received a HUDA BEAUTY paletteIn a POLYMAILER that is extremely light weight and has a clear bag insideI just want to state this again like I stated in the case against me with postmark as well that if I would be sending cosmetics I would package it with extreme care and not In a poly mailerI also do not have any HUDA BEAUTY products listed anywhere in my closet EVERLastly, the buyer would have been complaining that she received a package of shattered makeup because it was sent in a POLY MAILERMakeup and clothing do not weigh the same*** from poshmark did not care and approved this caseNot only did I lose money, I lost my clothes because I did not send a Huda BeautyEver since the case was opened, I have contacted Postmark about times through email, twice on their Facebook page and through InstagramThe only response I've gotten from them is asking what closet name was and then a "Hang tight!"Haven't heard any other response from thatThis company is a jokeNo type of phone number to contact eitherAll I wanted was to have this looked over maybe through someone else because what happened was not fairI am now waiting for whatever is being returned to me by the scammerAll I wanted aside from a review of the case, is to send whatever is being returned to me to get sent to poshmark headquarters because I am not going to accept/receive something I did not send outThis was my last resort to review through the Revdex.com, but Poshmark CEO needs to review how they are going to protect sellers because I am not going to no longer be selling on this shady platform that supports scammers and on top of that makes a 20% profit of me and can't protect me as a sellerI know this is one of many cases, I'm not the only person complainingThere are hundreds of youtube videos of people getting scammed out of hundred dollars and postmark approves the cases and sellers loseYou have been warnedLook at all these reviews, with star before you start selling on Poshmark and make my same mistake
Order Date: Jun 2, *** Order #: *** Seller: *** I purchased a *** watch on poshmark which was described as "needing a battery," by the sellerI mailed it to *** for repair, and they contacted me with a $*** repair bill which did NOT include a battery changeThe issue was not the battery as the seller advertisedI then contacted poshmark with the *** estimate attached as I would like a refund for not as describedPoshmark declined to issue me a credit or refund as three days had passedHowever, with a *** watch purchase, it is impossible to get a repair estimate in the time frame allowedIf I take the watch to a local jeweler then I void any sort of warranty or future repair work by MicheleI am a long time and frequent poshmark customer and I am very disappointed in how this was handledThis item is defective and not as described and poshmark needs to take responsibility for thisI am becoming skeptical about future purchases for l
Posh issued an incorrect shipping label to ship a returning item to me, value of around $Item was delivered to incorrect personPosh issued return label and the person who received the item in error is not returning the bagThe communication process between me and Posh has been going on for over a month to no resolutionAnd, they do not have a customer service line to speak to someone live, so this is all done via email
I accepted an "offer" on an item on the Poshmark website using their "Make An Offer" featurePoshmark's policy guarantees the "offer" feature is "binding and a sale is guaranteed when you accept an offer" and "buyers using 'Make An Offer' are committed", "Purchases made using the 'Make An Offer' feature cannot be cancelled as an accidental purchase"After the buyer purchased the item she changed her mind (the Poshmark guarantee does not uphold a return if the buyer simply changes their mind and Poshmark's policy specifically states such) and continued to message me on (2) items listed on my page (the one purchased and a similar one); the messages were asking me to cancel the sale and eluding to the fact that if I didn't cancel she would return the itemI immediately contacted Poshmark to report the harassmentI provided Poshmark with all the details, comments listed by the buyer, photographs, and emailed them my detailed statements several times prior to and throughout the transact
My wife ordered a pair of sneakers as a gift for me.They were supposedly delivered while I was at work.Never got the package.Neighbors know nothing.Never EVER in years at this address has ANYONE lost or not received a package.Never accepted the order on the app since it was never relievedShe reported well within Poshmark's terms.Took them a week to basically tell us we are on our believable...$down the drain.Worst experience with online shopping in my life.This is exactly why people are wary of 3rd party seller sites.I WILL TELL ANYONE WHO WILL LISTEN TO FORGET ABOUT POSHMARKNow they are asking her for
Mail carrier's name
Post office address
Post office supervisor's name and phone number
Package research case number
I find this ridiculous She has never stolen a thing in her life We have one car and it's hard to get to post office during work hours The Post Office wont give that info over the phoneShe knows the manager and thy told her someone probably stole it around the holidaysThey won't help her BEWARE!! Don't buy from them It the first time I ordered using their platform and it WILL BE THE LAST
Complaint:***I am rejecting this response because:I have been going back and forth for weeks trying to explain that the items have left my hands in perfect conditionThe customer wore my items and then returned them back to meI would not have went to this great of lengths to get my refund if I knew I received my items back in the same condition I sent themInstead, they came back to me soiled and disgustingI am so annoyed that I am being called a liar by this company that I gave so much money toI am glad that I had this experience so now I can inform everyone of my experience and to not use this site, as well.
Sincerely,*** ***
Random seller purchased sneakers from me and I sent em the same day, she received them and made a claim that sneakers were bootleg and opened a case with PoshmarkThey are NOTSo she did her research and realized she was wrong and asked them to close the case and release my paymentIts been a week they did not respondNo number to call, email is non responsiveSO now she has sneakers and I did not get paid for itPoshmark has not made one comment or response
I had a buyer purchase a Louis Vuitton bag for $495.They buyer wants to return the bag to me to receive a full refund.I am perfectly fine with them returning the bag to me.Poshmark is holding on to the money and my bag.I haven’t received an email or anything from no one.This is illegal because they are holding money for no apparent reason
I registered with this companyA few weeks later I get an email from them saying that I could order and get free shippingTo hurry though the offer expired soonThe same day I place and orderIt showed free shippingThen when I get the receipt from the company they charged me shipping anywaysI contacted them and they said that it was because the free shipping was only for two days after sign upI explained that I had gotten the email the day I placed the order and even provided them with a copy of the emailThey told me that they would do a one time credit on my poshmark account but that is not what I wanted because I don't know when I will order on this site againEspecially after being charged incorrectly the first orderHere is a copy of the email: We have a surprise for youFREE shipping, just because! A little random act of shopping kindness to brighten your day! Stumped on what to spend it on? Did you know that Poshmark has thousands upon thousands of brand NEW items
I purchased what I thought were genuine rayban wayfarer sunglasses from the poshmark app on Oct22, Shortly after my purchase, I noticed a comment from another buyer claiming the glasses *** received were fakeI also noticed that the same pictures advertising the glasses had been used on multiple accountsI immediately sent an email on Monday, October to cancel my orderI received an email that stated I should have a response in hoursI had no response so I email again on WednesdayIt is now Thursday 10/and I have emailed customer service, public relations, reached out on facebook and instagram and have yet to receive a responseI have already been charged for glasses that I have not received (they state they don't release the payment until you accept the package with no complaints on their website)While reaching out on social media, I noticed others commenting saying that they had not had a response for weeks over similar issues
I ordered a shirt through the serviceThe shirt was supposed to be a size largeIt was labeled a size large but had clearly been extremely poorly laundered and shrunk to size small or smallerI provided numerous pictures showing the extent of shrinkage along with measurements of the shirt showing it’s length was inches less than the proper length of an adult large shirt for this brandNowhere in the listing was there any indication that the shirt was damaged or that it had been shrunk at least two sizesPoshmark refused to hold the seller accountable and issue a refundInstead they advised me to resell the shirt on poshmark, presumably to some other unsuspecting victimIn short, I was sold damaged goods without disclosure and poshmark refuses to allow me to return the misrepresented product to the seller for a refundI am absolutely appalled that they would advise me to use their service to resell damaged merchandise rather than actually address the problem with the sellerI c
I ordered an item (Kate Spade key case) on 03/20/It was sent USPS to me and was claimed to be delivered on 03/23/The package never arrivedMy branch Post Office located a package that was delivered locally that had the same tracking number, but it was not addressed to me or contain my itemThe postmaster insisted that I open the package in his presence to confirm the contents of the packageHe (postmaster) was concerned the retailer (username:***) was using the tracking code for more than one package, which is mail fraudI have been charged, I have never received my item, and Poshmark refuses to respond to my emails since my original inquiry on 03/25/
I purchased a backpack and after use the zipper broke! The bag cost $and it will cost $to fix and they only gave me a$credit! This place is an absolute joke! I will never purchase another item thru them and will tell everyone I know how bad they are
ABSOLUTELY TERRIBLE CUSTOMER SERVICEI THOUGHT I was buying a gray "Love Your Melon" hat and what I got was a dark blue and a hat that seriously would fit a giants headThis hat was MASSIVEMy head would have to MASSIVE in order for the hat to fit meI wrote to them multiple times and they said the same thing"You should've asked the seller if the item was true to size and color." ARE YOU KIDDING ME? The seller should list the item appropriatelyI'm LIVIDTERRIBLE TERRIBLE TERRIBLE
First of all, I'm not sure how a company with 89% negative reviews has an A+ scoreOrdered several itemsOne, a pair of jeans were not only the wrong size (I could pull them off without unzippingThere was no size tag) but they also stunk very badly of cigarette smokePoshmark, who took forever to answer my email, wanted me to take PICTURESHow do you photograph a small? How do you photograph that something is not the size stated?
I told them to pay the vendor and I would throw the pants in the garbageStay far, far awayIf you want used clothing, *** is great
I concur *** *** review of Poshmark.com on 1/23/If you are thinking about purchasing a brand name merchandise on Poshmark, FORGET it! Poshmark DOES NOT take your sideEVERThey put a burden on buyers to prove the item is fakeProviding pictures isn’t good enough! POSHMARK is existed to make moneyTheir policy & procedures are heavily favored their sellersI am going to delete my account with PoshmarkI will never ever use Poshmark again
On October 9, 2018, I purchased two necklaces from a seller using Poshmark's appI received a package from the seller a few days later, on October But when I opened the package, it contained a shirt that I had not purchased; the seller had mixed up the shipping labels on two of her ordersOn the same day, I submitted a "Problem/Order Inquiry" to Poshmark regarding this purchaseImportantly, I did not click the "Accept Order" button in the app -- because I had not received my orderOn October 14, Poshmark responded to my inquiry instructing me to mail the shirt to the correct buyer, and telling me that they were instructing the other buyer to ship the necklace to meI did as instructed, and the tracking number shows that the package I shipped to the other buyer was delivered on October To date, however, I still have not received the two necklaces I purchased, and there is no indication on the Poshmark app that my necklaces were ever shippedOn October 29, I sent Poshmark S
Our records show that the user's account is restricted due to strong ties to another Poshmark account that has been restrictedOur team has asked for a driver's license so that they can confirm ownership of the single account, and disassociate it from the restricted account
The seller advertised the merchandise had no visible signs of wear on the outside which is why I purchased it it on line without seeing it in person like in a storeUpon receiving the merchandise there were signs of wear to the leather on the outside of the bagI immediately notified Poshmart as and asked for a refundThey are refusing to refund my money because they say it is loving wearThis is not a standard policyThe bag was misrepresented online causing me to purchase an item that stated it had no visible signs of wear on the outsideTheir policy is refund if item is misrepresent dThis item was misrepresented because it most certainly shows visible signs of wear and I enclosed pictures to Poshmart to prove itThey still refused to give me a refund
I'm done selling on Poshmark when I realized that they don't protect sellersSellers, who give this company the 20% cut from all the items they sellAbout weeks ago, I sold a two piece set including a top and skirt to someone who automatically bought my listing no more than minutes after postingBuyer did not ask any questions or counteroffer like most people would doFound it weird but shipped anywayAfter this package was marked delivered, the buyer opens a case against and claims she received a HUDA BEAUTY paletteIn a POLYMAILER that is extremely light weight and has a clear bag insideI just want to state this again like I stated in the case against me with postmark as well that if I would be sending cosmetics I would package it with extreme care and not In a poly mailerI also do not have any HUDA BEAUTY products listed anywhere in my closet EVERLastly, the buyer would have been complaining that she received a package of shattered makeup because it was sent in a POLY MAILERMakeup and clothing do not weigh the same*** from poshmark did not care and approved this caseNot only did I lose money, I lost my clothes because I did not send a Huda BeautyEver since the case was opened, I have contacted Postmark about times through email, twice on their Facebook page and through InstagramThe only response I've gotten from them is asking what closet name was and then a "Hang tight!"Haven't heard any other response from thatThis company is a jokeNo type of phone number to contact eitherAll I wanted was to have this looked over maybe through someone else because what happened was not fairI am now waiting for whatever is being returned to me by the scammerAll I wanted aside from a review of the case, is to send whatever is being returned to me to get sent to poshmark headquarters because I am not going to accept/receive something I did not send outThis was my last resort to review through the Revdex.com, but Poshmark CEO needs to review how they are going to protect sellers because I am not going to no longer be selling on this shady platform that supports scammers and on top of that makes a 20% profit of me and can't protect me as a sellerI know this is one of many cases, I'm not the only person complainingThere are hundreds of youtube videos of people getting scammed out of hundred dollars and postmark approves the cases and sellers loseYou have been warnedLook at all these reviews, with star before you start selling on Poshmark and make my same mistake
My account was suspended for no reason what so ever They are also holding my funds of $I have sent them several emails about my money and no response
Order Date: Jun 2, *** Order #: *** Seller: *** I purchased a *** watch on poshmark which was described as "needing a battery," by the sellerI mailed it to *** for repair, and they contacted me with a $*** repair bill which did NOT include a battery changeThe issue was not the battery as the seller advertisedI then contacted poshmark with the *** estimate attached as I would like a refund for not as describedPoshmark declined to issue me a credit or refund as three days had passedHowever, with a *** watch purchase, it is impossible to get a repair estimate in the time frame allowedIf I take the watch to a local jeweler then I void any sort of warranty or future repair work by MicheleI am a long time and frequent poshmark customer and I am very disappointed in how this was handledThis item is defective and not as described and poshmark needs to take responsibility for thisI am becoming skeptical about future purchases for l
Posh issued an incorrect shipping label to ship a returning item to me, value of around $Item was delivered to incorrect personPosh issued return label and the person who received the item in error is not returning the bagThe communication process between me and Posh has been going on for over a month to no resolutionAnd, they do not have a customer service line to speak to someone live, so this is all done via email
I accepted an "offer" on an item on the Poshmark website using their "Make An Offer" featurePoshmark's policy guarantees the "offer" feature is "binding and a sale is guaranteed when you accept an offer" and "buyers using 'Make An Offer' are committed", "Purchases made using the 'Make An Offer' feature cannot be cancelled as an accidental purchase"After the buyer purchased the item she changed her mind (the Poshmark guarantee does not uphold a return if the buyer simply changes their mind and Poshmark's policy specifically states such) and continued to message me on (2) items listed on my page (the one purchased and a similar one); the messages were asking me to cancel the sale and eluding to the fact that if I didn't cancel she would return the itemI immediately contacted Poshmark to report the harassmentI provided Poshmark with all the details, comments listed by the buyer, photographs, and emailed them my detailed statements several times prior to and throughout the transact
My wife ordered a pair of sneakers as a gift for me.They were supposedly delivered while I was at work.Never got the package.Neighbors know nothing.Never EVER in years at this address has ANYONE lost or not received a package.Never accepted the order on the app since it was never relievedShe reported well within Poshmark's terms.Took them a week to basically tell us we are on our believable...$down the drain.Worst experience with online shopping in my life.This is exactly why people are wary of 3rd party seller sites.I WILL TELL ANYONE WHO WILL LISTEN TO FORGET ABOUT POSHMARKNow they are asking her for
Mail carrier's name
Post office address
Post office supervisor's name and phone number
Package research case number
I find this ridiculous She has never stolen a thing in her life We have one car and it's hard to get to post office during work hours The Post Office wont give that info over the phoneShe knows the manager and thy told her someone probably stole it around the holidaysThey won't help her BEWARE!! Don't buy from them It the first time I ordered using their platform and it WILL BE THE LAST
Complaint:***I am rejecting this response because:I have been going back and forth for weeks trying to explain that the items have left my hands in perfect conditionThe customer wore my items and then returned them back to meI would not have went to this great of lengths to get my refund if I knew I received my items back in the same condition I sent themInstead, they came back to me soiled and disgustingI am so annoyed that I am being called a liar by this company that I gave so much money toI am glad that I had this experience so now I can inform everyone of my experience and to not use this site, as well.
Sincerely,*** ***
Random seller purchased sneakers from me and I sent em the same day, she received them and made a claim that sneakers were bootleg and opened a case with PoshmarkThey are NOTSo she did her research and realized she was wrong and asked them to close the case and release my paymentIts been a week they did not respondNo number to call, email is non responsiveSO now she has sneakers and I did not get paid for itPoshmark has not made one comment or response
I had a buyer purchase a Louis Vuitton bag for $495.They buyer wants to return the bag to me to receive a full refund.I am perfectly fine with them returning the bag to me.Poshmark is holding on to the money and my bag.I haven’t received an email or anything from no one.This is illegal because they are holding money for no apparent reason
I registered with this companyA few weeks later I get an email from them saying that I could order and get free shippingTo hurry though the offer expired soonThe same day I place and orderIt showed free shippingThen when I get the receipt from the company they charged me shipping anywaysI contacted them and they said that it was because the free shipping was only for two days after sign upI explained that I had gotten the email the day I placed the order and even provided them with a copy of the emailThey told me that they would do a one time credit on my poshmark account but that is not what I wanted because I don't know when I will order on this site againEspecially after being charged incorrectly the first orderHere is a copy of the email: We have a surprise for youFREE shipping, just because! A little random act of shopping kindness to brighten your day! Stumped on what to spend it on? Did you know that Poshmark has thousands upon thousands of brand NEW items
I purchased what I thought were genuine rayban wayfarer sunglasses from the poshmark app on Oct22, Shortly after my purchase, I noticed a comment from another buyer claiming the glasses *** received were fakeI also noticed that the same pictures advertising the glasses had been used on multiple accountsI immediately sent an email on Monday, October to cancel my orderI received an email that stated I should have a response in hoursI had no response so I email again on WednesdayIt is now Thursday 10/and I have emailed customer service, public relations, reached out on facebook and instagram and have yet to receive a responseI have already been charged for glasses that I have not received (they state they don't release the payment until you accept the package with no complaints on their website)While reaching out on social media, I noticed others commenting saying that they had not had a response for weeks over similar issues
I ordered a shirt through the serviceThe shirt was supposed to be a size largeIt was labeled a size large but had clearly been extremely poorly laundered and shrunk to size small or smallerI provided numerous pictures showing the extent of shrinkage along with measurements of the shirt showing it’s length was inches less than the proper length of an adult large shirt for this brandNowhere in the listing was there any indication that the shirt was damaged or that it had been shrunk at least two sizesPoshmark refused to hold the seller accountable and issue a refundInstead they advised me to resell the shirt on poshmark, presumably to some other unsuspecting victimIn short, I was sold damaged goods without disclosure and poshmark refuses to allow me to return the misrepresented product to the seller for a refundI am absolutely appalled that they would advise me to use their service to resell damaged merchandise rather than actually address the problem with the sellerI c
I ordered an item (Kate Spade key case) on 03/20/It was sent USPS to me and was claimed to be delivered on 03/23/The package never arrivedMy branch Post Office located a package that was delivered locally that had the same tracking number, but it was not addressed to me or contain my itemThe postmaster insisted that I open the package in his presence to confirm the contents of the packageHe (postmaster) was concerned the retailer (username:***) was using the tracking code for more than one package, which is mail fraudI have been charged, I have never received my item, and Poshmark refuses to respond to my emails since my original inquiry on 03/25/
I purchased a backpack and after use the zipper broke! The bag cost $and it will cost $to fix and they only gave me a$credit! This place is an absolute joke! I will never purchase another item thru them and will tell everyone I know how bad they are
ABSOLUTELY TERRIBLE CUSTOMER SERVICEI THOUGHT I was buying a gray "Love Your Melon" hat and what I got was a dark blue and a hat that seriously would fit a giants headThis hat was MASSIVEMy head would have to MASSIVE in order for the hat to fit meI wrote to them multiple times and they said the same thing"You should've asked the seller if the item was true to size and color." ARE YOU KIDDING ME? The seller should list the item appropriatelyI'm LIVIDTERRIBLE TERRIBLE TERRIBLE
First of all, I'm not sure how a company with 89% negative reviews has an A+ scoreOrdered several itemsOne, a pair of jeans were not only the wrong size (I could pull them off without unzippingThere was no size tag) but they also stunk very badly of cigarette smokePoshmark, who took forever to answer my email, wanted me to take PICTURESHow do you photograph a small? How do you photograph that something is not the size stated?
I told them to pay the vendor and I would throw the pants in the garbageStay far, far awayIf you want used clothing, *** is great
I concur *** *** review of Poshmark.com on 1/23/If you are thinking about purchasing a brand name merchandise on Poshmark, FORGET it! Poshmark DOES NOT take your sideEVERThey put a burden on buyers to prove the item is fakeProviding pictures isn’t good enough! POSHMARK is existed to make moneyTheir policy & procedures are heavily favored their sellersI am going to delete my account with PoshmarkI will never ever use Poshmark again